Copyright Office 512 Roundtable: Technological Strategies and Solutions

 

Official description: Infringement monitoring tools and
services; automated sending of notices, including notice parameters; automated
processing of notices; role of human review; identification of works through
fingerprinting, hash identifiers, and other technologies; filtering, including
“staydown” capabilities; fair use considerations; identification and tracking
of repeat infringers; and other pertinent issues.

 

 

JC: what tech is potentially available to help notice
senders and responders?  How does it
relate to incentives provided under the law?
Interested in details, costs.

 

 

Sofia Castillo, Association of American Publishers: Many of
our members use tech to address piracy on a regular basis.

 

 

Jonathan Band, Library Copyright Alliance: our concern is
overnotice, overtakedown, and harm to fair use.

 

 

Michael Housley, Viacom: oversee our tech vendors, Content
ID; we’re constantly dealing w/vendors in marketplace

 

 

Sarah Howes, Copyright Alliance: don’t know anything about
tech, and that’s like the artists I represent.

 

 

David Kaplan, Warner Brothers Entertainment Inc.: Use tech
fingerprinting and scanning in enforcement.

 

 

Michael Petricone, Consumer Technology Association: 2200
innovative companies, many small businesses, many 512-reliant.

 

 

Eugene Mopsik, American Photographic Artists: photo artists,
routinely use various tech means to discover unauthorized use of images;
founding board member of Plus Coalition, created to help ID rights information
and connect rights holders w/market.

 

 

Casey Rae, Future of Music Coalition: Primarily interested
on artist side; accessibility and affordability of detection tech; intersection
w/data integrity w/identification tech.

 

 

Steven Rosenthal, McGraw-Hill Education: Oversee
antipiracy/anticounterfeiting program, work w/vendors who identify piracy and
further our content protection needs.

 

 

Mara Schneider, Musician: Here speaking as someone who sees
tech around me used to monetize content and make it easy for uploaders but I
don’t have access to for takedowns.

 

 

Brianna Schofield, University of California-Berkeley School
of Law: Research study looked into use of tech by notice senders and OSPs.

 

 

Matthew Schruers, Computer & Communications Industry
Association: Licensed distributors; intermediaries that provide tools for
users.

 

 

Lisa Shaftel, Graphic Artists Guild: Illustrator/educator of
graphic designers about business and © licensing and monetization and use of
tech to find infringing uses.

 

 

Victoria Sheckler, Recording Industry Association of
America: Work w/antipiracy dep’t.

 

 

Howie Singer, Warner Music Group: Chief technologist at
strategy group: evaluation of tech that can support or threaten music business.

 

 

Lisa Willmer, Getty Images: availability of image
recognition software and what mechanisms we don’t have to bring leverage on
ISPs to actually use that tech.

 

 

Nancy Wolff, Digital Media Licensing Association: Tech used
for purposes of licensing and image recognition that’s available and what can
be done to make it more useful.

 

 

Andy Deutsch, Internet Comms Coalition: transmit and host
content; interest in tech changes and cooperative efforts to develop best
practices for 512.

 

 

JC: Heard lots about challenges of system on both sides, in
terms of sending notices and volume of notices, some of which are not properly
prepared.  Is tech a big part of the
answer here?

 

 

Castillo: Yes, tech is a big part of the answer.  Partly b/c there is strong opposition to
legislative solutions.  Voluntary
agreements and best practices have their limitations; don’t include everybody.
Filtering, fingerprinting, watermarking is possible, even if not perfect; a
good start. They actually would provide more effectiveness rather than just
efficiency to notice and takedown. Scribd’s BookID fingerprinting system: an
algorithm that incorporates word count, word frequency, etc.  Matching content can’t be uploaded/is removed
from site.  Possibility of challenging
BookID based removals.  Good example of
places where we can start building on tech and tweaking filters so they
eventually become more accurate and fewer false positives. Tech-based solutions
are good b/c 512(m) prohibition wouldn’t apply if information comes from DMCA
notices/already provided by © owners.
This would be information ISPs already have.

 

 

JC: why did Scribd adopt that tech?

 

 

Castillo: Don’t know the history.  Where they get the info: references from ©
owners or authors; information from DMCA notices.  This would be a way to reduce their intake of
notices; once you have a filter the reuploading process, you get fewer notices
which is better for the ISP. [Yeah, right.
Of course, if you’re an ISP that didn’t get flooded with notices in the
past, developing fingerprinting is just
a cost.]

 

 

Band: The internet is vast; copyright owners can use tech to
find infringing material; tech includes Google. There’s a danger of using these
tech measures to get false positives. Filtering needs to be voluntary.

 

 

JC: you say tech has to play a role and you’re concerned
about inaccurate notices.  On a practical
level, how do you address that?  Given
that tech tools are necessary to this process, how do you address overnoticing
and overtakedown in a way that might actually work at scale?

 

 

Band: not possible—it’s an imperfect world.  Good faith belief that content is infringing;
software can’t have a good faith belief. We need to suspend our belief to some
extent.  Not sure there’s anything from a
policy perspective.

 

 

JC: could decrease errors, but errors inevitable?

 

 

Band: yes, we need to recognize that. We need to acknowledge
that instead of denying it.

 

 

KTC: In terms of tech, assessing fair use—is that actually
possible to use tech to comply w/court saying content owner must consider fair
use?  If it’s a tech that only captures
full length films or sound recordings plus some other factor?  Could it be completely automated and subjectively
in good faith?

 

 

Band: Besek brought this up w/r/t Lenz amended opinion; I won’t speculate about why the 9th
Circuit removed that line. At the very least, tech can be developed to consider
some of these factors. Whether that would necessarily in a given case be
sufficient, I don’t know. You’re not going to have a lot of cases like Lenz.
Rightsholders should build that screening into their system, and it might
result in errors once in a while.  If a
takedown is challenged, once in a while they might have to litigate that. Once
in a while, they may have to pay damages. Cost of doing business.

 

 

Housley: there are tech available today that correctly
deployed can be used to find, especially, unedited content.  Viacom gives a wide berth to fair use.  Focus will always be most damaging content,
which is full length. Existing tech helps us manage that. We’re selling tech
short if we don’t think we can come up w/something better than fingerprinting.
AI and machine learning: the sky’s the limit to ID content.  It may be that the original intent of the
DMCA to have ISPs and owners work together has been distorted; incentive to
fine tune tech is no longer there.

 

 

JC: are you familiar w/tech in market?  [Yes.] We heard about Content ID and
Scribd.  Are there third party vendors
who offer filtering as an outside vendor to sites who might be interested in
using tech?

 

 

Housley: yes, there are.

 

 

JC: are there any websites other than YT and Scribd that
have adopted staydown tech through custom or third party software?

 

 

Housley: there are Audible Magic sites—Facebook has started
to develop its own system. There is also Vobile.

 

 

JC: wants to know more about third party services and
fingerprinting.

 

 

KTC: how does that work in getting the needed info to create
the hashes or fingerprinting?

 

 

Housley: on the creator side, either they provide the tools
and we put it into the database, or we give the content to them. Creators can
get fingerprints in and deploy the tech on any site.

 

 

Howes: individual creators are very excited by the online
opportunities to control their work. We are seeing tech being developed by OSPs
that are helping individual creators, which gets to legislative intent. As
artists, we are very collaborative people.
Hamilton wasn’t made by one
man but by a team of people who came up w/solutions. Artists can build really
successful platforms; when it comes to piracy on other platforms, there needs
to be more access. Individual creators: still using reverse image searches and
Google alerts, which is ineffective. On top of that, have to ID every
individual contribution of their work.
Control is part of your ability to make a living.

 

 

JC: Is there anything in the market that individual creators
can use to search for content that’s affordable?

 

 

Howes: I don’t know.
There might be.  There are some
services Mopsik can talk about.  Many
individual artists are still new to this.
There are platforms created by artists trying to figure out more
collaborative ways to involve the creator, similar to Content ID: most
successful part of Content ID is that it asks the creator what to do w/the
infringement.

 

 

Kaplan: tech is part of the solution.  There are no silver bullets.  That shouldn’t be a reason to discount the
use of tech.  Tech will evolve over time
so that it’s increasingly accurate and less expensive. Things that may not have
seemed reasonable 5 years ago will.  Not
so much about software—use of tech is almost always mixed w/human review/setup.
Notice sending/scanning at scale; often human review results in errors. Tech
itself has a lower error rate.
Facilitating fair use: definitely; matches can be ID’d by duration
relative to overall length of work. YT developed w/content ID.  When we talked to YT first 7 years ago—it
worked to a limited extent, but needed a ruleset associated w/content about
leaving up v. taking down—we thought they were overblocking and taking down too
much that we’d leave down. We became comfortable we were giving fair use enough
of a berth.

 

 

JC: human component in setting parameters for software.  Talk more about that?  Human review at the other end when
flagged—how does that integrate?

 

 

Kaplan: Depending on what piece of online policy we’re
addressing.  Scanning in framing
content—there’s a universe of pirate sites, not the entire internet, so we use
human review to decide where to scan in the first place. Word matches, word
exclusion.  Google notice: run searches
and human reviews to see if it’s a link to a pirate site. Filtering: humans set
up what content to look for; duration of match before action is taken;
sometimes the action is “human review” if the match didn’t fall into certain
parameters.  Can decide based on whether
it’s Audio, video, both.  Can also do
rulesets around territorial restrictions.

 

 

JC: are they trained in fair use?

 

 

Kaplan: in our case, yes. For less than full
feature/episode, that’s [heavily ?].

 

 

KTC: Schofield’s study identified issues
w/misidentifications—do you share concerns about improper notices?  Are there ways  to reduce concerns?

 

 

Kaplan: there’s always potential for increased errors. It’s
usually the fault of the human.  Can
reduce errors w/tech.

 

 

Petricone: Tech is very exciting and promising. Content ID:
99.5% of music revenues are now made w/Content ID, 99.7% accuracy. New model of
revenue—Ben Affleck interview set to “Sound of Silence” went viral, drove the
song to the top 10 50 years after its release. Fan uploaded content accoutns
for 50% of music revenue on YT.

 

 

JC: not everyone is able to take advantage of Content
ID.  Can you speak about that?

 

 

Petricone: Not right now.

 

 

Mopsik: Tech for motion pictures, Excipio is a company that
also extends to ID unlicensed uses.
Service providers in image space who use their own fingerprinting
algorithm and then the list has to be evaluated by the rightsholder to
determine what’s licensed and what’s not. The missing link in the image space
is the ability to identify what is an actual licensed use and what’s not.
That’s something Plus Coalition has been working on for years; predicated on
ability to establish a persistent machine actionable identifier. W/o greater
penalty for removal from images, that link will never happen.  Plus has an identifier w/ the image, w/all
licensing info held in an updatable database.
If you’re able to make that link, then machine action can determine
authorization.  W/r/t fair use: photog
are not particularly knowledgeable about fair use; images are rarely used in
snippets, and that can have significant impacts on market over time.

 

 

JC: do individual photographers have access to an affordable
service?

 

 

Mopsik: the fees are not significant. [Note: I originally misunderstood his comment.  He clarified: “The fees I was referencing are for the business services that track and identify copyright infringements for visual artists.  I am not on the board of any of those services nor do I have a business relationship with any of those services.  I am on the board of the PLUS Coalition – a non-profit established to simplify and facilitate the management and communications of image rights.  I receive no compensation from PLUS.  PLUS does not have an e-commerce component and its technology and resources are open source.”] They take 50% of any recovery. They have a legal services
component and pursue the infringement.

 

 

JC: they send a takedown notice?

 

 

Mopsik: they will. [No, they sue.]  Frequently, takedown procedure involves
chasing phantoms.  Or people takedown but
may have been using it for years. There’s a lot of attitude involved when you tell
them that there should be compensation.

 

 

Rae: Primarily we’re talking about ID tech, that’s
512(i).  Earlier, it wasn’t practical on
the service side to implement tech to do this. On the content side, they always
want new favorable legal precedent and damages.
We’re in a new place now. 512(i) encourages the creation of new standards.
But the method of deploying that is collaborative effort.  We have to get our processes dialed into
that. I’d like to see vendors, smaller rightsholders, ISPs in a body that can
provide recommendations not just once but on ongoing basis, given new tech
environments—virtual reality, etc.  Fair
use is interesting; my preference would be less focus on the entirety of a
work.  We can probably solve many
problems through process focused on practical implication.

 

 

JC: did you participate in Dep’t of Commerce process? [yes]
Where do things stand? Written comments expressed pessimism about ability to
get together and get standard tech measures.

 

 

Rae: optimistic, though Dep’t of Commerce process was more
of a cattle call. Better to focus on those who are representative of the
stakeholders, like the Copyright Alert process.

 

 

Rosenthal: burdens of developing tech: the same tech used to
ID infringement, like hash values and checksums, can be used to filter the
materials by sites and prevent whack a mole. It’s not new tech that needs to be
developed.  Intentional avoidance of tech
by ISPs to avoid claims of willful blindness in terms of not logging IP
addresses, so that DMCA notices are effectively rendered impotent.  Lots of frustrations when we try to enforce
our rights. Why can’t you use the same tech we’re using: IP address, hash
value.  Reinventing the wheel: tech is
out there.  We developed live streaming
filters that fingerprint and filter livestreaming TV and pay per view in real
time.  Some sites created their own tech
to do this.  Willingness is needed.

 

 

KTC: Unwillingness: Do you think there’s a disincentive in
512?

 

 

Rosenthal: in terms of logging IP addresses, Cox v. BMG
creates a disincentive to do so to avoid willful blindness. In terms of
non-filtering ISPs: many of these sites are run primarily by hosting and
distribution of content known to be infringing. If we cleaned up their site,
they’d lose the majority of their content/appeal.

 

 

Schneider: Obviously, there will be error. Machine learning:
translation on the internet learned so fast. If you compare it to the billions
of errors in people uploading things, it doesn’t compare. Tech should be used
in conjunction w/education. Automation w/o education: Content ID.  I should be accepted into Content ID as a
condition of safe harbor. Also being used for uploading and people think
they’re doing something good b/c it’s being monetized. But they’re also
catching my music, which isn’t being monetized and it’s hurting me, and fans
don’t realize that. It should say: this isn’t in our database of Content ID, so
if you don’t own it, don’t upload it.
Everyone’s complaining about erroneous takedowns and counternotices;
education is required.

 

 

JC: Why can’t you join Content ID?

 

 

Schneider: automated response gave me the impression I
wasn’t big enough.  They don’t say
why.  Secret terms.  They’ll send someone to talk to you, but Zoe
Keating was bullied into giving her whole catalog—all or nothing. Safe harbor
shouldn’t allow you to use these tools for their own gain.

 

 

KTC: On the notice side, popups appear to caution about
whether you took the picture. On the upload side, what cautions are used?

 

 

Schneider: this is the biggest educational thing.  Standardized requirements and questions for
all upload sites.  You have to sign
penalty of perjury on the notice side. Upload: ask under penalty of perjury if
you have permission, and warn about possibility of atty’s fees. Tell them what
isn’t fair use.  I’d love to see the
Copyright Office set the standard.  [I
wonder if she wants to go through this every time she sends an email with an
attachment, or an email long enough to contain song lyrics.]  Standardized: you have to accept Google’s TOC
and go through 46 steps. If you’re in a safe harbor, that should be a
privilege, not a right, have to adhere to standardized rules.

 

 

Schofield: In our research, we spoke to and heard rights
holders’ frustration w/dealing w/proliferation of infringing content online.
Automated tools are one way of dealing w/this to detect infringement. We ID a
number of best practices for refining those systems, minimizing mistakes. We
heard from rights holders who are already employing best practices, including
human cross checks and checking the sites that are targeted. These are good.
Tech strategies on OSP side: some are voluntarily implementing them; we see
good reasons for them to remain voluntary not least of which b/c huge amount of
the ecosystem doesn’t have the kind of volume of infringing content that would
justify imposing these systems.

 

 

JC: Smaller providers/w/o lots of infringement, ok, but if a
site is using filtering to place ads/for own economic purposes, should that be
available for rightsholders?  Websites,
sophisticated larger websites, use fingerprinting for their own purposes—to ID
content to place ads on it. If it’s already in use by a website, should it be
made available to people like Schneider. Should she be able to use Content ID
if they’re already using it and it’s available to other rightsholders?

 

 

Schofield: can’t comment on that specifically.  [Ad tech doesn’t “fingerprint” files in the
way that she thinks they do, I’m pretty sure. What would be the payoff?  Keyword use, sure.]  If a tool has been developed to combat
infringement, yes, it should be available to everyone.  We recommend trying to make systems broadly
available, with caveat re: using the same best practices.

 

 

KTC: There’s been a lot of focus on the #s of improper
notices.  You seem to support use of
automated systems despite finding a lot of improper notices?

 

 

Schofield: use of automation on the sender side is an
important part of the solution, but they can be refined.

 

 

Schruers: As I was listening, I was reminded that the
internet sector is occasionally criticized for technological solutionism: but
here we hear that our tech can be solution to all problems. Appreciate the
enthusiasm but we should understand the challenges.  DMCA Plus is expensive.  It doesn’t make everyone happy.  And it’s a tool of limited
applicability.  Only meaningfully applied
in 512(b) and (c), so half our DMCA actors aren’t within the scope of
that.  512(a) aren’t taking custody of
the content, and can’t filter unless they create a firewall. Nor are 512(d)
services hosting content, and don’t have a library to filter against. And of
course all that assumes a populated database and a contextual ruleset about
what you do when you find content in the DB. Clear in PTO process that there
are large entities on both sides and small entities on both sides. Small ISPs
face a real challenge in scaling up automation. Small ISPs have to be able to
take notices by fax, email, etc. Automating that is a serious challenge. If we
said “it has to be a webform,” that might be easier to automate, but I don’t
see that happening any time soon.

 

 

JC: different solutions for larger and smaller websites?
[Where does Wikipedia fall?]  Few notices
= manual; millions = different.

 

 

Schruers: that’s what we see today. Small ISPs will always
do manual takedowns, bundled w/other unrelated claims like defamation. Large
ISPs also handle that, but as smaller percentage; architecture assumes
sophisticated users.  [Remember, large
site isn’t the same thing as large number of notices: Wikipedia!]

 

 

JC: could set different standards for different classes.

 

 

Schruers: could do for 512(a), (b) etc. PTO process tried to
do that, and people didn’t seem happy w/it—heterogeneity on all sides.

 

 

KTC: Is there anything that can be done absent or with
legislation to encourage voluntary use by ISPs?

 

 

Schruers: if it’s legislation, it’s not voluntary; but there
are processes over time tailored to the constituents around the table.  Large notice senders can take advantage of
automated systems. In terms of access to DMCA Plus systems: privileged access
to the back end of a platform, allowing people to take down or claim
revenues–you will want the users of that system do reasonable things like
indemnify the platform for misrepresentations about what you own.  Stakeholders should have a demonstrated
course of legit use of the tools. If that isn’t there, use the DMCA.

 

 

KTC: I didn’t mean mandating use of a tech measure, but
maybe decreasing exposure to statutory damages if you filter.

 

 

Schruers: basic complaint from ISP is difficulty of
responding to messy, hand-coded notices; there’s already a lot of incentive to
reduce that burden, which is why they’re always looking for new tools like the
PTO process.

 

 

Greenberg: There are no STMs. But ISPs are concerned about
locking stuff into place. Neither will work, so what’s the solution to
encourage the use of tech measures by the ISPs?

 

 

Schruers: cost of responding to notices is encouragement,
especially since some will always have to be dealt w/by hand. That’s a
compelling motivation right there.  Allow
tech to evolve over time.  Acknowledge
broader marketplace: there isn’t going to be as much unlicensed if it’s
available licensed, with less aggressive windowing.

 

 

JC: so maintaining the fax # requirement incentivizes
Content ID?  I kid.

 

 

Shaftel: Should make it a violation for host to strip
metadata through upload; makes Plus system for images useless. Should be
voluntary licensing w/Pinterest, FB, YT—users aren’t compensating, and there
should be collective licensing. Adobe could create identifiers for software
users, which could also be used as part of Copyright Office registration.
Creator ID could facilitate electronic payment, voluntary transactions.  Tech is possible.  Visual creators are more likely to use this
if they know they’ll derive an income. We’d need to define commercial use in
the context of licensing as opposed to fair use. Getty has guidelines in its
web feature; definition would have to be approved by museums and libraries, b/c
we are mostly concerned about allowing them fair use. If users paid for
commercial use, they’d have safe harbor from DMCA takedown.

 

 

Sheckler: Tech does exist that is commercial, reasonable,
and reasonably price.  Audible Magic is
available at $1000/month for certain limitations. Key is thoughtful
implementation of filtering which isn’t just parameters of tech, but also rules
on top of that.  Content ID has a variety
of problems that could be addressed.
False positive issue: thoughtful implementation would address that;
Takedown Project study is inappropriate for thinking about fair use. Price of
admission—only applied to search; applied to a snapshot from 2013; it is
targeted sample.

 

 

JC: you mentioned thoughtful implementation.  Can you elaborate?

 

 

Sheckler: Review to see site is fit for scale notices.  We’re not going to search .pdf for music. And
Audible Magic you want to catch all/substantially all of the work.

 

 

Singer: It’s not always about tech but the business
processes that go along with it.  Stacked
URLs defeating takedowns: this isn’t a bug but a feature of sites designed to
be robust to individualized takedown notices. Get a prerelease song and never
publish the URL of the actual location but create 1000 references and publish
100/day.  Each day they issue takedowns
and the content is never removed.  Notice
and takedown individual URL system can never be effective when site works to
defeat the system.  “Pez dispenser” for
valuable content. Grooveshark.  [Why
isn’t this already illegal under the DMCA?]
Standards could be based on size or on how responsibly they deal w/that.
Warner and Viacom should be treated better than people who send bad notices. We
should look at bad actors: majority of our notices to 4squared are
repeats.  We can verify an account on
Twitter, so why not for takedowns?

 

 

JC: how common are the Pez dispeners sites?

 

 

Singer: We’ve found it in other cases than Grooveshark;
unlikely that a user upload was the source of the same song on the next day w/
a nearly identical URL.  [Why is that ok
under the current DMCA?]

 

 

JC: Is there a tech solution?

 

 

Singer: if there were notice and staydown that said this
song shouldn’t be available.

 

 

JC: anything w/o staydown?

 

 

Singer: not for those who are trying to undermine the
effectiveness of the process?

 

 

Willmer: there’s no content ID for images; the tech exists
but Google has chosen not to implement it; voluntary action isn’t enough.
Congress mandated use of STMs; that was key to striking a balance. The
definition of STMs was too narrow. There’s no tech that meets it so it’s
meaningless. Focus should not be on how the tech was developed but on what it
does and whether it’s available on reasonable terms. There is a way to check
images on upload to see if it’s registered.
Platforms educate users about perils of filing takedown notices: Are you
really sure about that? Even if it requires personal info? Imagine if they had
the same interest in educating users. What if it said when you uploaded a photo
in the database “this photo is protected by ©–please ensure that you have a
license or that it’s fair use,” with a guide to fair use.  [Um, if I took it, it’s also protected by
©–you mean something else, right? Or is © only for you guys?]  Sites that block crawlers should also not be
allowed immunity.  [So, no DMCA for
Facebook, eh?]

 

 

JC: Google?

 

 

Willmer: frustrating. We don’t have the clout to get Google
to provide what they’ve provided to other industries.

 

 

KTC: popup education: what is the cost of takedown steps?

 

 

Willmer: having content on the site benefits the site so
it’s clear that the incentives are for the content to be put on the site, not
to stay off if it’s not licensed.

 

 

KTC: is the lack of STMs just w/r/t images?

 

 

Willmer: I’m aware of none.

 

 

JC: I did see some references that metadata would be a STM.
Do you have an opinion on that?

 

 

Willmer: don’t think it meets the 512 definition. It’s a key
identifier of © ownership, and part of the problem is that the metadata is
often stripped, particularly when uploaded to large platforms. They take the
position that it increases the size of the file.

 

 

JC: any litigation over that?

 

 

Willmer: no litigation to my knowledge.

 

 

KTC: Is anyone aware of a STM that meets the 512 definition?

 

 

Scheckler [?]: CafePress case, but that was settled.  Didn’t say it was or wasn’t.

 

 

Wolfe: Google image search—we talked about wouldn’t it be
helpful if it said “images may be subject to ©” and they listened and left the
user experience the same way. Everything’s about the user experience, not a
healthy licensing market. Image recognition tech is only the beginning—the
amount of images online, and the requirements for sending a notice, are
inefficient and burdensome.  Really
hasn’t aged well.

 

 

Deutch: ISPs aren’t averse to tech. We want best practices.
Problem w/mandated tech measures that don’t start from negotiated process is
enormous variety of ISPs. Google is one, but there are 1000s of designated
agents. Some are not in a position to implement the fancier and perhaps more
promising tech.  They believe 1998
bargain was: © owners ID content they think is infringing and ISPs have to take
it down; that remains appropriate and filtering is not really workable.  Data is frequently atomized; can’t tell who
it belongs too. Large content users often encourage fans to post © materials;
impossible w/o invading privacy for ISPs to figure out what’s tolerated.  No magic bullet, but everything has to be
done in cooperation, as DMCA itself was.

 

 

JC: You say filtering can’t work, but YT uses it and we have
other sites that are clearly all unlicensed content. If © owner is sending
notice to a full length use, by definition they know it’s not licensed.  Why is filtering an impossibility in that
environment?

 

 

Deutch: that’s the job of suing the website: hotfile,
grokster, aimster, napster, scour have all gone down: whenever © owners have
really faced a rogue site, the effective way of dealing with that is a direct ©
lawsuit; if they’re doing what you say, they don’t have any claim to safe
harbor and  courts repeatedly said they
don’t.

 

 

JC: but DMCA did envision collaboration, and that hasn’t
happened as much as some would like. So we should have litigation?  That’s expensive for both sides.

 

 

Deutch: it’s difficult to filter consistent w/other values:
user privacy, undue burden on ISPs.
Nobody has yet spoken to a scalable tech for all ISPs—continue to let
tech develop.

 

 

KTC: Anything to be done short of mandating the adoption of
certain tech?

 

 

Mopsik: IPTC has a great study if you search for IPTC
metadata study: Chart that tells you which metadata is maintained/stripped on
upload to most popular social media sites.
Image Rights is one company that provides this service for photogs.

 

 

Schneider: in 2008 HEOA passed for universities, perceiving
that students were responsible for so much infringement.  NYU is using Audible Magic. They have to do
educational steps and report them.
People at universities say it’s working relatively well, not an
inordinate burden. I’m a big fan of a rating system for people who do
takedowns.  Rating creates accountability
and encourages education. Everyone is complaining about a purposeful lack of
education. Use the tech for education.

 

 

Schruers: Paradigmatic example given of easy infirngement
case was “full copy” but remember this very court in which we sit found that
full copies were fair use.

 

 

JC: what else can you use to draw a line for automation?

 

 

Schruers: which raises the question of whether that is a
good idea. Solutionist view of technology is not a panacea.

 

 

JC: so is every full-length use in need of review by a human
person? How is that plausible as a solution?

 

 

Schruers: It’s not a solution, but it’s the law.

 

 

JC: but you’re trying to solve a sea of infringement, and
we’re trying to solve that.

 

 

Schruers: can’t assume it’s inherently infringing.

 

 

JC: but they have to assume it to run an automated system,
even if there’s a remote possibility of an error.

 

 

Schruers: which is my broader point: there are built in
limitations to what we can reasonably automate, which is why we see differences
b/t DMCA-plus systems. Just b/c the entire internet hasn’t adopted DMCA-plus,
doesn’t mean there’s not extensive cooperation w/rightsholders, tailored to
particular platforms.

 

 

KTC: it has been difficult to develop STMs. Do you see any
path forward?

 

 

Schruers: mistaken premise that STMs are the only path
forward.

 

 

KTC: DMCA said it should be a possibility; to avoid that
becoming a nullity, could we do something to make it a reality.

 

 

Schruers: we’re on the path forward in different parts of
ecosystem. DMCA misassessed the probability of homogeneity, but shouldn’t
discount the robust variety we’re seeing in different spaces optimized for the
platforms we’re seeing.

 

 

Scheckler: There are reasonably priced techs available today
that would significantly reduce the volume of notices and counternotices.  W/r/t PTO process, I was heavily involved,
and while it had some helpful outcomes, it didn’t discuss STMs.  DMCA doesn’t say there can’t be flexibility.
They’re not coming to the table.

 

 

KTC: what would encourage them to come to the table or to
voluntarily employ some of this tech?

 

 

Scheckler: we stand ready to work w/you and Congress.

 

 

Willmer: The best leverage Congress would have is to
condition immunity on coming to the table and being willing to implement
available tech. Congress wanted to keep the works from going up in the first
place rather than having them taken down. [Hunh?]

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Seen on the way to the Copyright Office hearings

Check out the “O” in the Chinatown mural, to the right.  After the Hangover II case, does LV have a cause of action?

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Copyright Office 512 Roundtable: Scope and Impact of Safe Harbors

Scope and Impact of Safe Harbors
 
Official description: Scope of entities and activities
covered by safe harbors; incentives (and disincentives) for creators, copyright
owners, online providers, investors, and users; impact on licensing activities;
effectiveness of remedies, including ability to proceed in federal court in
case of disputed notice or misrepresentation; economic impact on creators,
copyright owners, service providers and copyrighted works; relevant empirical
data; and other pertinent issues.
 
KTC: Purpose to protect innocent service providers: is that
what DMCA protects now?  Definition
correct, too broad, too narrow?
 
Lisa Willmer, Getty Images: scope is too broad: supposed to
be true tech services providing the pipes behind the scenes. Now it’s those
engaged in storage and display who bear no costs or responsibility while
content draws users to their sites and generates ad revenue. Different cost
structure than other legit content companies who compensate creators.
 
Jeff Walker, Sony Music: Broad safe haven for non-passive
entertainment platforms to offer content to consumers. I negotiate w/legit
platforms as well as partners who use the safe harbor, and we have Hobson’s
choice to accept less than fair value or go to broken notice and takedown. Most
DSPs we approach to say they need a license, they say they aren’t interested;
when we start to send takedowns, they are willing to negotiate, but they will
offer only small amounts. Our business shrunk 50% since the advent of the DMCA
while platforms continue to grow.
 
KTC: If you think that the covered service providers are too
broad, is the issue that the statute is too broad in its definition or is it
courts too broadly interpret who should qualify?
 
Matthew Schruers, Computer & Communications Industry
Association: Not sure where “innocence” resides in 512.  Service providers that comply w/the statute
receive its protections.  Statute was
intentionally broad. Congress didn’t intend to lock in only 1998 service
providers and structures.  Two clear
specific categories: (a) and then (b)-(e): broad understanding and expectation
that services would grow. Broadband under (a), and virtually every other
kind—info location tools, info residing online at user direction which
encompasses many other platforms; that was intentional broad scope.  Not useful to try to circumscribe; not in
statute; economically destructive b/c it prevents change from 1998
configurations. This is our largest service exporter, trillions in commerce
every year.
 
Ellen Schrantz, Internet Association: Statute and courts
must keep it broad to avoid favoring incumbents over new companies. Most of our
companies didn’t exist in 1998 or even 5 years ago.  Investors, VCs are unwilling to boost new
services in uncertain regulatory environment. It’s been proven that one of the
best way to stop infringement is to grow the legal licensed market.  That reduces piracy and should be encouraged.
 
Maria Schneider, musician: Safe harbor is a privilege, not a
right.  When they created the DMCA,
nobody conceived that a company like Google’s empire would become the most
powerful asset in the world.  Odd that
this is built on abuse of copyright.  Yet
they guard their IP like Fort Knox.  YT
grew by influencing user behavior. Infringers are allowed to monetize illegal
content; there are no checkpoints; allowed to put up full albums which isn’t
fair use. Blind eye to obvious infringement. Offering to pay atty’s fees;
misleading users on fair use. Demonizing and intimidating musicians… the list
goes on.
 
Natalie Madaj, National Music Publishers’ Association: Much
to broad: they’re content distributors not service providers: Soundcloud and YT
use DMCA as a weapon to negotiate below market rates. I handle licensing, and
in licensing negotiations we have a choice to accept low rates or continue to
police; mostly we take that small amount of money to members’ ultimate
detriment.
 
Troy Dow, Disney: purposely broad, but also designed to
distinguish good actors from bad within broad categories; courts have
misapplied the standards to include people who do more than hosting to
manipulating and creating distribution channels for content.  Cases where 9th Cir. applied (a)
to a hosting service in the form of a Usenet service, hosting material for 14
days.  Ellison.  Netcom held that Usenet services could
be held accountable, but courts now apply (a) to Usenet, so no notice and
takedown. In each bucket, courts have applied it to wrong ISPs.
 
Joseph DiMona, Broadcast Music, Inc.: Safe harbor should be
limited to innocent services; applied far too broadly. There’s always been a
mere conduit exception in §111. But now websites claim and game the safe
harbors. Shouldn’t be eligible if they actively induce entertainment content
posting when they well know the rights aren’t held by users [isn’t that already
outside the DMCA?]; require users to grant ISP license rights; license along
with the users; failing to use commercially reasonable tech that’s available at
decent prices; those should keep you off safe harbor island.  His opinion: look hard at definition of
direct financial benefit in the modern world. What we see now: using
entertainment content as giveaway for selling search, merchandise, data mining,
other types of content.
 
Sarah Deutsch, Mayer Brown: Was intentionally broad to cover
all kinds of ISPs, hosts, conduits, providers of facilities.  There was no discussion about passive or
innocent ISPs. The definitions go to the functions of the ISP; how much control
you had—hosts had duty to take down and immunity from good faith takedown.  512(l): failure to qualify for safe harbor
doesn’t necessarily mean they’re liable for infringement.
 
Matthew Barblan, Center for the Protection of Intellectual
Property: Important to keep in mind innocent ISPs and other purpose of DMCA,
chief of which is creating online ecosystem where © owners can safely disseminate
their works w/o fear of being stolen or infringed. We’ve heard from creative
community that the second purpose is not being fulfilled. Blame is overly broad
scope of the safe harbors.  Hard to
imagine Congress intended this.  Ability
of search engines to continue to index a site like Pirate Bay when there are
millions of takedown notices; clearly targeted at infringement.  Senators explicitly recognized that there
shouldn’t be a safe harbor for a site like that. Yet courts allow search
engines to continue w/o fear of losing safe harbor. Sites that post UGC: courts
have interpreted safe harbors so that even general awareness of 50-60%
infringing content isn’t enough to lose the safe harbor—that leads to the
inefficiencies of the DMCA.
 
Sandra Aistars, Arts and Entertainment Advocacy Clinic,
George Mason University School of Law: Dow, DiMona, etc. are right.  Independent creators say the environment that
currently exists for enforcement, whether created by courts or by parties
involved, is leading to disincentive to create. Obligations of statute have
been interpreted too narrowly.
 
Allan Adler, Association of American Publishers: Saw on
previous panel that basically anyone can set up shop on the internet, and as
long as they have a designated agent and a repeat infringer policy and respond
to actual notifications, they qualify for the safe harbor. The problem with
that is that there are sites that have active business models in which they
invite users to upload attractive material, largely films, music, books.  So they can earn money through ads or
subscriptions. And yet they still claim safe harbor protection. Congress should
consider whether the ISP employs a business model or site structure that
attacts infringing uploads and if so takes reasonable measures to prevent that.
You should look to see whether it allows anonymous uploads. Whether they
reward/incentivize popular infringing content. Whether they allow uploader to
get links to publicly distribute. Whether they allow unlimited downloading by
anonymous third parties unknown to the user. 
Hotfile dealt with that, but
Congress should do more.
 
KTC: A couple of people mentioned licensing.  In your view, does the DMCA regime negatively
impact licensing? Ability to negotiate w/ISPs.
 
Willmer: yes.  Sites
tell us to send takedowns, cutting short negotiations.  Win-win = still less than fair market value.
 
Walker: more licensing: in our conversations w/Apples &
Spotifys their #1 complaint is that they’re competing w/free. They pay rates
that allow us to create the content, while safe harbor reliant platforms
contribute miniscule amounts of money to the business.  Whack a mole is now about all the different
sites all entertainment platforms we have to have conversations w/one by one,
frustrating from a commercial perspective, b/c they won’t pay enough to
actually justify the use of the content. Made more from sale of vinyl than it
made from sal
 
RT, OTW: Quick reminder: wanting to license doesn’t entitle
you to license.  HathiTrust.  Statutory damages demands would otherwise
have shut down the internet: that was the point of having a takedown procedure
rather than requiring everyone to license.
 
JC: for fair use sites, I understand. What about a site
that’s just loading up full length movies, books, sound recordings.
 
RT: I don’t think they’d survive under 512 any more than
Grooveshark and Hotfiles did. You’d find the evidence of inducement in
discovery.
 
JC: but what if they were complying really well with the
DMCA?
 
RT: then they wouldn’t be behaving in the way described by
the content owners complaining.  YT
starts out not clear about its business model—the first video is a guy at the
zoo. The fact that people use it in various ways, including for infringement,
at one point in time doesn’t mean that’s what it stays.  Business model emerges; shouldn’t be shut
down b/c it was used for a lot of infringement at one time, and Congress very
clearly wanted to ensure that would happen.
 
Schruers: Hypos for real cases that haven’t been brought and
the sites haven’t been exonerated under the DMCA aren’t good examples. Viacom
is a case in which their own people were uploading Viacom works to the YT site,
so it’s not a great example of a case that should have come out the other way.
 
Is licensing even germane to a 512 conversation? Maybe, but
need to consider that.
 
Schneider: Independent musicians can’t play this game. I
wasn’t accepted into Content ID.  Bad to
call YT a legit company, and all you have to do is type in “no infringement
intended,” drivel the same as Fred von L’s copyright basics video which is
completely inaccurate assessment of fair use—constant intentional misleading of
people on this site.  I’m going to tell
composers not to try this. 80% of songwriters in Nashville have quit.
 
Walker: had similar experiences w/sites that use DMCA as a
weapon to avoid licensing entirely.  Q
why you don’t just sue about disagreeing with DMCA interpretation. Our goal is
to license, not to sue; Congress wasn’t trying to encourage litigation.  [Congress also wasn’t trying to get it so you
didn’t have to sue if you thought someone was violating the law.]
 
Adrienne Fields, Artists Rights Society: Cheaper than you
can purchase from legit publishers—publishers used to license large print runs,
but now on demand b/c can’t compete with Etsy and eBay’s on demand models.
Those sites offer items on any type of media. Can have work printed on canvas,
aluminum, any size, shipped directly from Eastern Europe or China; sites
protect user privacy. If you’re lucky enough to search and find actual address,
the user ignores you b/c they don’t have the same concerns as legit business
owners—hobbyists or career infringers b/c they know they can hide behind ISP
claiming safe harbor. In the real world, when a demand letter is sent, often we
get settlements or licenses after the fact. When it comes to infringement
online, almost never get settlement/license after the fact.
 
Sarah Feingold, Etsy, Inc.: 1.6 million active sellers on
Etsy, 86% women, most with home based businesses. Q about licensing: what she
sees handling takedown notices; sometimes sellers are naïve and might think
something is ok and the other party thinks its infringement; notices can get
communication and licensing started. Don’t put everyone into the same bucket.
Small businesses can flourish b/c of the DMCA.
 
KTC: content ID/voluntary licensing: does Etsy have any
plans to allow licensing to take place in that way?
 
Feingold: DMCA is a floor, not a ceiling. Content ID cost
$50 million; we use technology and have a dedicated team and work w/rights
holders. But Content ID is really expensive and burdensome and we’re still
small.
 
Dow: Hotfile lost that case on vicarious liability b/c they
didn’t have repeat infringer policy; they adopted a policy after that. If you
fast forward that to the point they did—court went on to discuss narrow focus
on identifying specific infringement; single links to infringing files w/o
removing files. We have sites that cause significant trouble; sent 35,000 on
Avengers to one single site and it didn’t work. 
That was a site designed to ensure persistent availability of
content.  That impacts licensing
discussions. 
 
KTC: does DMCA affect willingness to license?
 
Dow: people have looked to pirate sites to decrease
willingness to pay.
 
DiMona: rare things have value; they eliminate scarcity,
which can’t help but hurt the value. [Which is why bottled water failed as a
business model and still can’t charge as much as soda.]
 
Barnum: Copyright owners have always had to negotiate
compared to the black market.  Black
market is now the #1 streaming service in the world, not just Russian
cyberlocker.  When you go to a service
that wants to legit license your content, price will be based on amount v.
getting it free on YT. Until we resolve that, there will be serious problems
w/licensing. [But we should all impose Content ID on the internet.]
 
Aistars: People who use work to illustrate online
publication know there’s no effective remedy and no reason to negotiate a
license. At best the artist sends a DMCA license. That’s a lost licensing
opportunity.  Middle-class artists: we
had a conversation w/a photog who said they weren’t sure of that b/c most
photogs don’t make it into the middle class. Filmmaker whose film came out on
Netflix, iTunes, in app purchases—ironically, as soon as it was out there, it
began to be available for free on illegitimate sites.  Ironically, the ads served on her work were
for Netflix—but they’re being undercut by those sites.
 
Michael Weinberg: think about 512 in context of not YouTube
and not Google.  There’s a whole other
universe of other ISPs like Shapeways using the space 512 creates. Shapeways
users are pro designers selling their goods online. There isn’t a way they
could to this w/o a service like Shapeways. If you want to print a nylon dress,
you can either buy a ½ million dollar printer or go to a service like us.
Takedown process would be nothing compared to the process you’d have to go
through to clear rights if we didn’t have 512 protection—the kinds of
guarantees you would have to give would be ridiculous. We are empowering
designers worldwide.  One of the shocking
things that happened at Shapeways: some designers infringe, and we forward to
users—the percentage who reacted w/excitement and joy that there was finally
someone they could talk to about a license was shockingly high. Facilitating
licensing in an unpredictable ways.
 
Petricone: Tale of 2 Cities is continuing. Licensing and
broad interpretation is to promote the progress of science & useful arts.
Look at just about any area of entertainment industry, new content is growing
at a tremendous rate. 3 million books in one year up from 250,000.  1700 films worldwide in 1995; now it’s 7000.
Video game industry is blooming. Household spending on entertainment is
increasing and content is exploding. Success of safe harbors should be
determined on this basis.
 
KTC: contrasting that with what Schneider had to say: any
distinction about who’s making it now. Fewer artists?  [No, but they might be making less b/c of
competition.]
 
Petricone: DOL says 53,000 said primary occupation was
musician, now 60,000; self employed musicians grew at faster rate—45% more
independent musicians in 2014 than 2005.
 
Schwartz: acknowledge lower barriers to entry for
independent and individual artists. W/our companies, there are millions of
creators and artists that otherwise would not have access to national or global
or even local markets w/o platforms that rely on 512. Would have needed backing
from major players, but now don’t. 
Incentives of DMCA-Plus voluntary measures: there’s a logical fallacy
b/t those systems not being perfect and the fault of the DMCA. Since our
companies filed companies, several have introduced/updated voluntary measures;
they can do that b/c of DMCA provided certainty.  More fundamental point: wouldn’t exist w/o
DMCA.
 
Schneider: Find me ten musicians who say they’re doing
better now than 2000.  Music Answers
campaign: musicians are desperate to shine a light on what’s going on. The
studies—many musicians read that article and were shocked.  [Many people were shocked when their favored
political candidate didn’t win. We’re cloistered people these days.]
 
KTC: counternotice process: appropriate? Does it protect
against improper notice?
 
Weinberg: only works if it’s only ©.
 
Tushnet: Women and minority creators are often suspicious of
how a big system will treat them. May decline to counternotify even when sure
of fair use.  Our 600,000 creators are
not disincentivized; they’re freed to find their audiences.
 
Schruers: Counternotices aren’t used, but that doesn’t mean
that all those takedowns are ok. It’s important to recognize that there are
complaints on rightsholders’ behalf. There are also user constituencies with
serious concerns about being deterred from counternoticing, not to mention the
cooling off procedure/delay in putback.
 
Schwartz: recent Urban study: counternotice problems; 1/3
notices improper in some groups.
 
Flaherty: we don’t get that many counternotices, but they
are important for balance. Staying down for 10 days
 
Madaj: Shifts burden to file sue in federal court; that’s a
big burden for artists. We receive bad counternotices.
 
Feingold: almost 7000 takedowns; 568 counternotices; the
reason is that people are absolutely intimidated by the process—they write to
us and say it’s David v. Goliath. Very important; we’re also seeing people
claiming © and TM and we see that as abuse.
 
JC: what is intimidating?
 
Feingold: contact information, consent to sue—feel like
they’ll be sued.
 
JC: is that maybe a judgment they wouldn’t win? [Extensive
aside: Why isn’t that a question she asked of the notice submitters who didn’t sue after a counternotice, or after their
notices were rejected, or after they sent a bunch of notices and saw a business
model based on infringement?  It is absolutely
true that, as we were told in the morning, most individuals don’t have the
money to go through a lawsuit, but that affects lots of people on both sides of
this issue.  Content owners say they
rarely get counternotifications so there must be no problem with
over-takedowns; but then they say it wasn’t worth it for them to sue when they
actually got a counternotification even though it was still an infringement, so
the existence of the counternotification isn’t evidence of a mistake or
wrongdoing.  They shouldn’t have it both
ways.  I’m sure the content companies do
believe they’re in the right, just like many individuals who receive
takedowns.  But it makes no sense to
assume that the content companies are always right when there’s no
counternotice and that they’re still always right when there is a
counternotice.  Realistically, both the
low levels of counternoticing and the low levels of lawsuits post-counternotice
show only that litigation in the US is scary and expensive, not that most
notices are accurate or that most
counternotices are.  I just want to avoid
the inconsistency that, to be fair, exists on both sides here w/r/t the
relevance of lack of lawsuits—as Schruers said, it’s very hard to evaluate the
merits of the unfiled lawsuit, but that also feeds into questions about due
process and the function of a DMCA notice as an automatic injunction etc.]
 
Feingold: from my perspective—often I pray they
counternotice, b/c there is clear fair use. People are intimidated by the
entire process.
 
Dow: we receive counternotices and may have to sue—that
affects our strategy of what to send. Perhaps © owners are reluctant to sue and
uploaders are reluctant to counternotice, showing we have a balance.  [Interesting that he didn’t think that
reflected a balance when it came to those rogue sites they haven’t sued on the
front end.]
 
Barblan: secret, unverified survey in Urban—no real
data.  Questionable counternotices.
Narrow in what it looks at. Problematic in determination of what’s fair.
Important not to draw policy conclusions from that study b/c there’s work to be
done. [Instead, draw policy conclusions from the anecdotes of my artists.]
 
Aistars: small claims process might address this. Indiv.
artists/creators could use it.

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Copyright Office 512 Roundtable: Applicable Legal Standards

Applicable Legal Standards
 
Official description: Actual and “red flag” knowledge
requirements; financial benefit/right to control test; willful blindness;
repeat infringers; good-faith requirements and Lenz; misrepresentation; fair use; use of representative lists;
availability of injunctive relief; use of subpoenas; role of “standard
technical measures”; and other pertinent issues. 
 
JC: Most litigation over knowledge standard—actual and red
flag. Have courts properly interpreted? 
How so/why not? 
 
Bruce Joseph, Verizon: I was one of the five service
provider negotiators; Allan Adler; Troy Dow was on Sen. Committee—no one else
was in the room where it happened.  W/r/t
knowledge, the courts have basically gotten it right. Intent of negotiators was
that infringing content be identified specifically, and that also applies to
red flag.  Red flag is a surrogate for
actual knowledge: a subjective and objective component. You need actual
knowledge of specific infringing material, and it follows from the structure of
the statute it follows that what you need red flag knowledge of is specific
infringing material, not the existence of infringing material generally.  Nothing suggests a general knowledge
standard.
 
JC: red flag as surrogate. 
But then you actual said it has to be of specific infringing material.
Where in the statute does it say that?
 
Joseph: between no-monitoring provision and other structure
of the statute, actual knowledge requires knowledge of specific infringing
material. It follows that the surrogate for actual knowledge, red flag
knowledge, also requires red flag knowledge of specific infringing
material.  Two courts of appeals have
agreed.
 
JC: then is there no difference between actual and red flag?
 
Joseph: One is actual knowledge; the other is knowledge of
facts and circumstances from which an objective viewer would conclude they’re
infringing. Those are meaningfully different.
 
Isbell: is there any import to the fact that actual
knowledge refers to materials and activity and red flag refers to activity?
 
Joseph: doesn’t think that.
 
Kerry Sheehan, Public Knowledge: Congress made an explicit
choice in 512(m) rejecting any duty to monitor and seek out facts b/c of impact
of surveillance on public’s ability to engage w/each other openly. Short of
that, general knowledge standard would have the same result.
 
JC: Red flag knowledge suggests that not necessarily you
reached out to acquire, but facts became known to  you that suggest/indicate infringement. Isn’t
there a difference between active monitoring and becoming aware?
 
Sheehan: Joseph was right: requires information about
specific instances.
 
JC: Do you acknowledge a difference b/t becoming aware of
facts and searching?
 
Sheehan: in practice there’d be little difference. The notice
requirements are there for due process reasons. When you start undermining
that, you get rid of due process.
 
JC: Red flag doesn’t require notice.
 
Sheehan: But it does require red flag knowledge of specific
instances of infringement, and if you expand that then the due process goes by
the wayside. 
 
JC: Case law suggests that if people running the services
were interacting w/content they knew was infringing, that could be red flag
knowledge.
 
Sheehan: and I’m talking about the dangers of expanding beyond
that to general knowledge.
 
KTC: In your view is there ever an instance where a website
that has almost exclusively infringing content would be able to provide that
red flag knowledge in the absence of a specific notice?
 
Sheehan: hard to speak about a hypo, but there’s a policy
reason why © owners bear the burden—they can best assess what’s infringing and
what’s licensed. We generally put the burden of showing rights on a right
holder in a private situation.
 
Mary Rasenberger, Authors Guild: 512 is a mess from a
creator’s perspective. It doesn’t work. 
It doesn’t work b/c it’s been turned into notice and takedown by the
courts. Congress wanted to create incentives to cooperate.  Three different ways to acquire knowledge:
actual knowledge; red flags; notice and takedown. The requirement to have
knowledge of the specific location under red flags and actual knowledge is
bad—clearly not what Congress intended—awareness, not knowledge of exactly
where the apparent infringement is. 
Turned three prong test into one. 
Section (a) no longer has any separate meaning. Courts see statute as
providing blanket immunity and also b/c of 512(m). There are some
inconsistencies b/c of complexity; Congress needs to amend 512(m) to carve out
(c) and (d) and to clarify that red flags doesn’t require knowledge of specific
infringement. Notice and takedown doesn’t work, especially for individual
creators.  Many ways it doesn’t work for
service providers as well.  [Heh.]  Need to clarify what Congress meant to do.
 
KTC: can you give examples of what you would say something
that would trigger red flag knowledge w/o specific knowledge? 
 
Rasenberger: if the service provider is notified many times
about infringement of a specific work or set of © works, they should know those
works are there and they need to bring them down before a notice.  YouTube v. Viacom is another good example—at
the time, YT had clear evidence there was infringing content on the site; they
estimated 75%-80% was © content w/o authorization. Massive infringement should
trigger a responsibility under red flags or for financial benefit/right &
ability to control.
 
David Jacoby, Sony Music Entertainment: Red flag knowledge
isn’t specific knowledge: collapses two separate prongs. Incentivizes services
to avoid learning of or acknowledging infringements so they can avoid
implementing tech solutions. Congress intended cooperation to minimize/deal
w/infringement. The opposite is occurring. 
It’s indisputable that Congress wanted DMCA to apply to neutral,
passive, innocent entities. Not businesses predicated on infringement like
Grooveshark and MP3tunes.  Decisions have
allowed businesses to convert our assets into theirs.  Recent MP3tunes JNOV—a lot of facts in which
the jury found there to be clear red flag knowledge; the court, in imposing
punitive damages, decided that the individual running the co. set up the entire
service to infringe.  Despite knowing
that Beatles content wasn’t approved for any digital distribution, and that his
employees uploaded content, court still allowed safe harbor/no red flag
knowledge for other Beatles songs.  Court
decided as a matter of law there was no red flag knowledge, turning statute
into pure notice and takedown which was specifically rejected.
 
512(m) has been misinterpreted: when service is informed
there’s massive infringement going on, there should be some action
required.  512(m) doesn’t prohibit action
taken after you’re informed of such infringement.  Doesn’t absolve service.
 
Michael Petricone, Consumer Technology Association: Most of
our members are small businesses, so we focus on young, scrappy, and hungry
ones [Hah!].  512 has a great deal to do
with the amazing generativity of the internet for businesses.  Knowledge changes would be easier for large
existing business to handle than small businesses/startups.  Requires a level of resources that small
companies don’t have.
 
JC: right now, what the providers say is that monitoring
should be entirely on the © owner.  Why
is that perceived as a balanced solution? 
[‘Cause that’s how we deal with private rights in general?  We don’t ask them to monitor for defamation
or trade secret theft or etc etc.] Congress wanted cooperation and shared goals
and responsibilities. Could you be doing more to improve the ecosystem?
 
Petricone: tech companies are working in all kinds of ways
w/content industry from Content ID to best practices.  Congress when it developed DMCA was prescient
in dividing responsibilities.  Content
owner must ID infringing because they’re the ones who know. Service provider
must take it down. Largely worked; internet economy exploded. There’s more
music and art being produced than ever before. Music industry is growing
faster.
 
KTC: Given volumes of notices, is there a reason to
recalibrate b/c of the changes in tech? No longer the same balance.
 
Petricone: in light of exponential growth of internet, 512
scaled well. The balance enabled by 512 has enabled that growth.  [Lots of notices b/c lots of internet!]  Every leading internet co. is in the US b/c
we made a series of good decisions; wary of change.
 
Christopher Mohr, Software and Information Industry
Association: In our view, this statute works best when there is cooperation.
There are instances when tech folks and content providers have adopted
voluntary standards to ameliorate ongoing infringement on their platforms.
Where the statute gets out of whack is where incentives to cooperate are
absent. That’s one of the flaws of red flag standard interpretation.  If you read it as suggested, it’s whack a
mole.  That’s an odd construction for an
exception to a regime of liability. It’s one the courts could fix, though that
would take a while. You see the same incentives against cooperation ripple
through other areas relating to knowledge—under the duty to terminate repeat infringers
under 512(a).
 
JC: Comments suggested that there was little incentive to
come up w/better solutions.  Interested
in hearing more about that.
 
Marcie Kaufman Ithaka/Artstor: recent decisions weren’t
compelled by statute or consistent w/legislative history. Rests on error of
thinking ISP has no duty to investigate further once it becomes aware of facts
or circumstances from which infringement is likely.  There’s a big middle ground b/t willful
blindness and duty to monitor.
 
JC: under your proposal, once someone became aware of facts
suggesting infringement, there’d be a duty to investigate?
 
Kaufman: yes. Many ISPs run reports of top ten hits. If you
had a top ten hit that was “copy of XYZ,” there’s a duty to check further.  Some obligation to look further.
 
JC: 512(m)?
 
Kaufman: you don’t have to run that report of top ten
hits.  But these are things service
providers do regularly to increase their business.  If they are becoming aware through regular
business dealings, obligation to investigate. 
[Wouldn’t that be red flag knowledge of specific infringements?]  Maybe there is no obligation to run a
report.  [Not clear to me whether she
thought that was bad and there should be a duty to do so.]
 
KTC: How would they know what they needed to take down?  Would they have to filter content?  Is that appropriate?
 
Kaufman: Don’t want to speak to filtering—we’re not that
size where we have the budget to implement a filter.
 
KTC: what would your standard require?
 
Kaufman: No, not every single ISP.  Filtering is a plausible goal for many to
institute [but not us!] and there’s a difference b/t big players and small
players.  The duty to investigate has to
start somewhere.  If you are the service
provider, it can’t be a pure lockbox. They are well aware of the content on
their sites.  We don’t want to
incentivize a pure lockbox of content. 
[Quelle horreur!]  For larger,
filtering is a way to go, but be careful w/smaller guys making that mandatory.
 
George Johnson, Geo Music Group: Petricone was talking about
more music being created than ever, but there may be more music out there—but
NSI did a study of music.  In 2000,
3-4,000 pro songwriters.  2015, 300-400
left, because of the internet.  Copyright
Royalty Board set royalties too low, plus DMCA safe harbor.  Movie Downloaded: Sean Parker.  First thing that happened when DMCA passed:
Napster!  Parker insisted on the safe
harbor; Spotify, Google, Pandora, they’re all doing it.  Verizon sees it and does nothing. What Google
does is know all the pirate sites and know they’re hiding behind safe harbor
and they sell advertising. Jihadi videos—Youtubistan—all these horrible videos,
and © infringement, and it’s a scam/con. 
Fed gov’t must protect our private property not give it away. If it’s a
pro ©, you know what it is—unauthorized, unlike a selfie or a video of a kid.
You need to catch it.
 
Terry Hart, Copyright Alliance: Nonprofit representing 1000s
of creators, individuals, and organizations across the spectrum of media.  Look at what Congress wrote 20 years ago, intent
was to get OSPs and © community to cooperate to address infringement. Courts’
interpretation has fallen short of that intent, specifically knowledge
provisions.  At the very least we have to
recognize that courts have interpreted red flag knowledge out of the
statute—what, if anything, is left after 2d and 9th Cir. that gives it any work
to do? You can semantically parse differences—2d Cir. says actual was
subjective and red flag objective knowledge, but in fact it leaves little left.  9th Cir. says in CCBill that you can’t really
tell that “stolen celeb pics” are infringing. 
Providers say: we don’t know for sure if the 101st is infringing after
100 notices.  Need to define it better
and figure out service providers’ obligation—some kind of investigation
depending on the type of OSP it is.
 
JC: if you don’t have a specific URL; service acquires some
sort of red flag knowledge: gets notices on a couple of Beatles songs, but has
other Beatles songs on the service. What’s the obligation at that point? How squared
w/512(m)?
 
Hart: Million dollar question. [At least.]  We shouldn’t be drawing bright lines. Depends
on facts/circumstances. 512(m) is not a blanket prohibition on requiring
investigation; some kind of obligation. Might be in business relationships
w/licensees—if they see music uploaded outside of partnership, they should ask.
 
KTC: in your view, would this impose a de facto obligation
to filter if courts didn’t require knowledge specific instances of
infringement? Or is there a middle ground?
 
Hart: can’t speak to filtering.  Tied into standard tech measures provisions.
We don’t have many standard tech measures, so that’s another thing that takes
the teeth out.  Contemplated by Congress
that it could be technological.
 
Jim Halpert, DLA Piper for Internet Commerce Coalition: I
suggested the use of the word “apparent,” and I believe it does have different
meaning than actual. In counseling companies about © risk, I have discussions
about what they’ll see and what measures they’ll put in place if for example
they’re moderating discussions.  Look out
for obvious infringement. At the same time, what we’re hearing is that a
blanket notice from a rights owner that doesn’t indicate what’s infringing
should be able to tag the service provider, giving it a monitoring
obligation.  Legislative history says
very specifically at the end of analysis of (c)(1)(C) says neither actual
knowledge nor red flag knowledge may be imputed from notice from a (c) owner
that doesn’t comply w/the DMCA notice standards.  If ISP is involved in looking at content on
its service, and encounters red flag knowledge, then it has an obligation to
take it down. But actual identification of material that’s infringing from
rights holder has an independent requirement making a list of works not enough;
(c)(3)(A)(iii): info reasonably sufficient to permit the service provider to
locate the material.  Protection is not a
protection for ISP, but it is protection for internet users.  SOPA was not very popular with internet
users. You need to think about how changes present privacy and monitoring
issues. Very clear that 512(m) says nothing conditions safe harbor on
monitoring except compliance w/STMs. Don’t try to shoehorn in an additional
monitoring obligation.  In terms of
general statement about rogue sites making money, major infringing sites
including Napster and Grooveshark are out of business; DMCA doesn’t protect
them. Notice and takedown provides extraordinary extrajudicial method to get
material removed from the internet without having to sue. From rightsholder
perspective, it’s not ideal, but additional ways to remove material.
Well-argued, well-briefed decisions in the two leading (c) courts of appeals
accurately interpret the law. Statute isn’t broken; it’s working and there’s
not room for shoehorning in monitoring obligations.
 
JC: information sufficient to locate the material—if I send
you a link to a page w/ten items, how specific do I need to be? Is there any
duty to look beyond an individual URL? 
[It really depends. If you send us a URL to a page that produces a
search result on our site, that page changes all the time, so no.  Other URLs, maybe that would be sufficient.]
 
Halpert: Could be.
 
JC: extrajudicial process—but that assumes there’s no
secondary liability. If there were secondary liability then © owners could take
action.  [That depends on what the site’s
doing, right?]
 
Halpert: let’s be clear where this isn’t working. It’s not
working b/c statute has successfully moved infringing activity off of US
servers; that needs to be addressed. A very good way to do that is to insist
that all free trade agreements included requirement to implement notice and
takedown—Korea, Australia regimes are working well.
 
Troy Dow, Disney: No reason to construe location to require
specific URL of file. Legis. history didn’t have file-specific URL in mind;
that goes to representative list issue. Need to look at what we’re trying to
achieve w/ red flag knowledge. Congress didn’t want to balance it by putting
all the duty on © owners to notify; AOL wanted that. Instead service providers
have obligation independent of notice to respond when obvious that infringement
is happening on their sites.  512(m) was
addressed in Senate Report: service provider has no obligation to seek out
infringement, but not qualify if it turned a blind eye to obvious infringement,
and provides examples of red flag knowledge—talks about well beyond item
specific knowledge, e.g., gains awareness by viewing a site that was clearly a
pirate site with sound recordings available for unauthorized downloads.  Exclude pirate directories from the safe
harbor: typically use words such as pirate, bootleg, and other slang making
their uses obvious.  Apparent from even a
brief and casual viewing that such a site would not be entitled to safe harbor.
Not required to make difficult judgments, but obvious pirate site may raise a
red flag simply when the ISP sees it. Purpose is to distinguish innocent and
not innocent ISPs.  Actual knowledge is a
good standard, but there was disagreement w/traditional constructive knowledge
standard—concern was that was too broad and malleable and uncertain. Decision:
something in between, which was red flag. 
Distinguish b/t true innocents and not. 
If so, required to respond appropriately.
 
KTC: The courts that disagreed have the benefit of legis.
history. Why weren’t they persuaded?
 
Dow: I have no idea. Wrong. 4th Cir. was right in ALS
Scan.  Service providers are free to make
decisions to take advantage of infringement so long as their knowledge level
doesn’t rise to actual knowledge—red flag is a nullity, and now you have to
show inducement or actual knowledge; inducement is dealt w/elsewhere in the
statute.
 
Joseph DiMona, Broadcast Music, Inc.: Secondary liability is
important to licensing performing rights. Dance hall cases: owner is liable,
not particular band or singer.  Judge
Posner recognized this in Aimster: individual file swappers are ignorant or
disdainful. Firms that facilitate their infringement are also liable.  Suing consumers: Timeconsuming and a teaspoon
solution to an ocean problem. That’s the issue w/streaming.  Vicarious/contributory infringement were both
expressly incorporated into the safe harbor. 
Vicarious: right and ability to control + direct financial benefit from
infringement. Cases have gone astray, holding that right and ability to control
infringement requires knowledge of specific works. Vicarious liability never
required knowledge; essentially eradicates vicarious liability.  Have to be basically a direct infringer;
makes no sense.  Contributory
infringement: awareness has to mean something different than knowledge in basic
statutory construction.  Infringing
activity meant something different than material—it’s a true limit on the safe
harbors.  Concept of willful blindness is
part of contrib. infringement. There’s even a court decision requiring willful
blindness to specific work; that’s a logical fallacy b/c you can’t be blind to
something you know about. Courts have gone off the rails to detriment of
creators who’ve suffered a tsunami of infringement. Statute is broken; has to
be rebalanced or tweaked. Regardless of what was in the mind of Congress at the
time, haven’t had the right constructions. 1 billion takedown notices isn’t
symptom of functioning statute.  Burden
totally on creators. 
 
JC: If courts had interpreted this differently, as you want,
would the statute be balanced? Is the problem that the statute is not well
conceived or interpreted? 
 
DiMona: yes to all. In hindsight, regret some of the choices
that led courts down a bad path. If more balanced result in current language,
the language on its face/intent at the time was balance in sharing
responsibility, if you become aware of rampant infringement, and you’re
inducing it, and you’re making money off of it, then the duty shifts to
you.  [Wouldn’t that already be true re:
inducement?]  At a minimum, monitoring
has to be required for certain things in entertainment area or for using
entertainment to sell other products.
 
Sarah Deutsch, Mayer Brown formerly at Verizon, DMCA
negotiator (you’re welcome!): This deal was struck by 10 people in a room
together. Congressional language—took the words we agreed to, whether we like
them now or not. They put the counternotice back in, protecting consumers. No
monitoring language was added in order to protect privacy: Congress was very
concerned that ISPs not monitor.  Notice
from the © owner is supposed to comply w/DMCA. Notice from other sources:
service provider is not required to make discriminating judgments b/c it’s not
in the best position to do so. Burdens were based on the functions the service
provider performed. Hosts can do more. 
We’ve spent millions of dollars dealing w/infringements, takedowns,
24-hour availability, notice forwarding—all these required substantial good
faith. Assume good faith.  Prof. Emerson,
when red flag comes from a source other than © owner, it has to be very bright
and wave very brightly indeed.
 
June Besek, Kernochan Center for Law, Media and the Arts,
Columbia Law School: Intended to be a balance, create an environment where tech
companies could thrive and © owners could put works out w/o unreasonable fear
of infringement. Not working today. 
Bottom line: content holders can’t get their stuff down.  W/r/t red flags: courts have construed it too
narrowly.  Viacom: vanishingly small
likelihood of red flag produced in discovery. 
Duty to investigate upon getting red flag knowledge, however obtained,
is not duty to monitor—monitoring is ongoing.
 
Jonathan Band, Library Copyright Alliance: I was one of the
people outside the room where it happened. Every word was negotiated, both
statutory and the report language. Negotiated w/SIAA (Mohr’s predecessor).  Yahoo! was a directory that hired surfers to
visit websites in those days. They were afraid that visiting a website = lose
safe harbor. Wanted it clear that they wouldn’t.  Agree w/Dow that the idea was to find
something in between actual and constructive knowledge.  Courts have gotten it right.  In terms of overall balance, it’s important
to have balance w/in 512, but to the extent that Congress got involved in
balancing, it was involved in the grand balance b/t 512 and 1201. At the end of
the day, 512 was there for the service providers, and 1201 was ultimately there
for the rightsholders. That was the legislative bargain. When you read the
various decisions, when they introduce the history, the cases explain these two
provisions.  Anti-circumvention and safe
harbor: bigger balance, even though you’re just looking at 512—these aren’t
totally separate provisions.
 
Todd Anten, Quinn Emanuel Urquhart & Sullivan LLP: Red
flag: (1) It would be disastrous to not consider our desire to encourage
service providers to remove things they don’t want such as porn, hate speech,
bullying; if you have expansive view of red flag knowledge, looking for other
TOS violations opens themselves up to potential liability b/c if they look and
say “it’s not hate speech” it might still be infringing. Reading red flag
standard expansively would lead to ISPs not looking at anything or
over-removing.  (2) There are many things
out there that are not infringing at all. Could be licensed, could be fair use.
To put service providers in position of making these calls would lead to
overcorrection w/r/t materials that aren’t infringing, and this is a bad
idea.  RIAA submitted an amicus brief in
Lenz said that fair use is notoriously troublesome to apply.  So when an ISP comes across a use of ©
material, © doesn’t mean infringing.  To
ask for searching for words, or categories, or filtering, that’s not reasonable
for the ISPs or for the posters of information who may be engaging in fair
use.  (3) Such an approach can also be
disastrous for small innovators; can’t always stand up against an unmeritorious
lawsuit on behalf of users—ultimately overcorrection makes more sense than
spending years and hundreds of thousands of dollars on a lawsuit.  The red flag is not supposed to do that—for
blatant infringement.
 
JC: investigating porn voluntarily: if they encounter
something, like a full Beatles track and they know there’s no license, would
that qualify as red flag? [Worth noting that these click workers doing content
review are almost certainly not Americans, not with the requisite cultural
knowledge—they are also not lawyers even if they are trained on the TOS.]
 
Anten: Movie posted from beginning to end w/watermark—that
could create a question of fact re red flag knowledge. But legislative history
shows, © material alone can’t be enough—has to be something else accompanying
the material.
 
JC: what if the person knew it wasn’t licensed—small website
won’t have a Beatles license.
 
Anten: If it’s you, that’s actual knowledge.
 
JC: obvious pirate sites?
 
Anten: 512(d)—but putting that aside, it’s one to say for
the Groovesharks of the world that’s massive, that’s different from YT’s
massive variation—can’t make individualized judgments.
 
KTC: what would give you comfort about infringement? If a
content owner sends a notice saying “I have not licensed any of my content to
appear on this website. Anything is infringing.” Is that red flag?
 
Anten: No. Information reasonably sufficient to permit the
service provider to locate the material, instead of making them search. Even if
someone sends that letter, it could still be a fair use or there could be other
licenses, especially if time has passed. Red flag knowledge addresses a narrow
circumstance where subjectively it can’t be anything but infringement.
 
Greenberg: why are creators better than ISPs in IDing fair
use?
 
Anten: The ISPs are in a terrible position—the poster is
probably in the best position.
 
Allan Adler, Association of American Publishers: You can
find anything you want in the legislative history, which is unsurprising b/c it
cames from 3 separate committees and negotiated conference reports. It’s not
uncommon in © history for Congress to have to go back and fix judicial mistakes
in interpreting Congress’ handiwork. 
Viacom and UMG: statutory construction where there was little statutory
construction done—neither court gave much attention to awareness, or facts or
circumstances, or infringing activity, or even the term about.  That’s all critical to meaning of red flag
and relation to actual knowledge. 
Ignored language of provisions they were construing; actual knowledge
refers to “the material or an activity using the material,” where red flag
refers to “infringing activity,” with no article at all. That’s not an
accident, whether from negotiators or from Congress. The decisions that
ultimately conflated these two in practical effect and created single notice
and takedown requirement can’t be squared with any version of congressional
intent.  Service providers have 512(m)
fetish. But again, most of the courts have echoed that representation w/o
looking carefully at its wording. Just says: nothing in this section shall
condition applicability of safe harbors on monitoring the service—which means
ongoing—or affirmatively seeking facts indicating infringing activity. Didn’t
say confirming or reacting to; affirmatively seeking isn’t the same thing as reacting
or confirming.  Based on overall
framework and leg. intent, Congress would have assumed that red flag would lead
to some reactive action on ISP’s part. 
How much is subject to debate, but that would be useful in helping us
recognize distinct standards rather than conflating them as the 2d and 9th Cir.
did.  Congress warned against willful
blindness to info that comes their way; Congress was looking at secondary
liability and looked at lots of areas of law, such as the flea market
cases.  Providing venue and opportunity,
but not intent, for illegal activity—that was on Congress’ mind in
understanding what it meant in 512(m). Didn’t mean there’d never be a
responsibility on the part of the ISP to look into the facts. Just didn’t
define quota for investigative activity.
 
JC: Another legal issue?
 
Kerry Sheehan: quickly, on repeat infringers: tendency to
assume that all ISPs are the same. Severe penalty to lose cloud storage, but
more draconian to lose internet access where people use that for homework, job
finding, doing jobs, even calling 911. 
So flexibility on what the penalty should be.
 
JC: should be able to terminate service for nonpayment
 
Sheehan: that’s for the providers.  Courts have been fairly flexible—just have to
adopt and reasonably implement termination in appropriate circumstances.
 
Samantha Schonfeld, Amplify Education Holding: Band said
Congress was concerned about creation of internet—we’ve come very far.
Mindfulness of the way that tech inextricably moves forward.  Don’t know what 2 decades from now will look
like. Tech has swung against rights holder; revisit legislation in less than 20
years.
 
Mary Rasenberger: right and ability to control/direct
financial benefit: Congress intended to adopt the common law, but the courts
have demanded more than the right and ability to remove infringing content or
discontinue service b/c of perceived conflict w/takedown requirement to use the
safe harbor. The problem is that the only way that ISPs can assert control over
infringing is precisely by blocking, takedown or discontinuing service.
[Really?] Congress should explain that that’s enough. That would sweep in
service providers profiting from piracy, forcing them to cooperate, as 512 was
intended to do. If someone falls out of this provision, they’d have to work w/©
holders through filtering or other automatic means. Burden of policing has to
be shared under 512.  Search services are
in the business of automated search. They know how to find infringing content.
They have the tools. Burden on rights holders, individual creators, upsets the
balance b/c they don’t have access to the same tools.
 
Joseph: Repeat infringement: Sheehan is right. Infringer
does not mean alleged or claimed infringer. 
Excellent article by Prof. Nimmer. 
Statute was very careful to distinguish b/t infringer and
alleged/claimed infringement.  In
addition, this standard is intentionally flexible: you really can say Congress
intended one of only 4 substantive changes made by Congress from the negotiated
text was “in appropriate circumstances”—Congress was concerned even then about
loss of service and it’s a greater concern now.
 
Jacoby: Congress has allowed services that don’t track
infringement to benefit from this so repeat infringer guidance would be good.
Vicarious liability: now courts require active participation, enough to be
direct or contributory liability, inconsistent w/statute. Storage at direction
of user: even if Congress wanted to cover access, access can’t mean the
permanent distribution of exact copies/downloading.  Responding to Anten: Grooveshark was still
able to take advantage of standard set by the courts for red flag knowledge
even though they lost the case on direct infringement and lack of a repeat
infringement policy.
 
Rebecca Prince: Fair use and the content creator’s
perspective. One example: you want to critique something—you want to use a
short clip. You can’t get permission. I know I’m operating w/o a license, and I
know it has to be fair use. Automated systems can preclude me from defending
myself. Content ID looks for match. Just b/c it’s © doesn’t mean it’s not fair
use. Even if I’m speaking over that clip, w/o taking Lenz into account, it’s
blocked world wide for 14-30 days. YT =largest outlet; limits your ability to
speak.
 
Petricone: DMCA succeeds b/c it doesn’t impose hard limits
on flexible tech. Sets a floor on which voluntary measures can be built. That’s
happening with © notice, Google search practices, advertiser best practices.
 
Ostrow: Small businesses/entrepreneurs: from my perspective,
the ones I represent—musicians, record labels, publishers—they have been
infringed to subsidize these other small businesses. The balance needs to be
restruck. Representative lists have been written out of the statute. Burden on
content creator to provide individual URLs, not in the statute but imposed by
many sites, is undue.
 
Mohr: One of the largest sources of frustration for our
members is repeated sending of notices to specific site for specific
work—1000/month to get a textbook down. There is as yet no case law upholding a
512(j) injunction. That’s an area that ought to be explored. Injunction would
have to be tailored to address concerns raised by ISPs.  Urge office to explore that to ameliorate
some of the problems.
 
Kaufman: Burden of proof on fair use—it isn’t; the burden
should be on the user.  Lenz shifts the
burden/distorts it.  [What about the
reasonable but wrong analysis? Lenz is pretty clear that that’s allowed.]  Traditionally, alleged infringer is the one
in possession of facts.  [Except on market
impact …]  I can’t do analysis on
that.  Only a counternotification can
tell me.  There is counternotification to
get a conversation started. Burden on rightsholder when they lack the info to
do that analysis is unfair.
 
Johnson: Yep.  Adler
is right too.  Flea market: ISPs are just
that, venue. If you are ISP, you know there’s a lot of infringement.  [Interesting contrast in this claim to
Berkeley study—there are lots  of ISPs in
the world, and very few of them are Google.] 
Might as well come to my house and steal my car from my driveway. Need a
© 911.  Who sponsored the DMCA?  Late Rep. Coble, friend of songwriters.  1996, 1997—suddenly he gets $1.2 million in
donations in 1998, then goes back to 
$200,000/year.
 
Hart: 9th Cir. was correct to reject calls to overturn
Rossi: subjective good faith standard, not higher objective standard would have
been an undue burden under 512(f). 
512(f) applies to notices and counternotices, so that would be rough on
them too and reduce the already small # of counternotices.
 
Halpert: BMG v. Cox case is wrong about repeat infringers;
that’s on appeal. We don’t want DMCA reopened; cases go both ways. Swap meets:
DMCA specifically adopts a different standard b/c treating internet that way
didn’t make sense. Legislative history is very clear that direct financial
benefit isn’t receiving a standard fee or a volume based fee; it’s akin to
aiding and abetting; otherwise all the internet would be vicariously liable.
Finally, Grooveshark is dead, regardless of the theory.
 
Dow: right and ability to control: disagree about vicarious
liability standard; even if so, courts in adding something more standard have
set the bar so high that they allow ISPs to provide site for infringing,
shifting burden entirely to content owners; even if decisions are made to shift
burden for ISP’s financial benefit, that’s just the DMCA, but it’s not where
the DMCA puts the burden.
 
DiMona: representative list: we were looking forward to that
as performing rights organization—10 million works.  Representative list of our catalog: then
they’d have to recognize that they were a music infringement website. Courts
have read that out of the law.  Right of
making available recognized in treaties; safe harbors affect that right by
impacting availability.
 
Deutsch: Representative list: when statute was drafted, it
was clear that identification of the © work was for a list on the site, not
representative works owned by the © owner. 
Injunctive relief has been there for 20 years; no cases brought; not the
ISP’s job to bring those cases; microcosm of entire balance of the DMCA. In
considering injunction, courts need to consider tech feasibility and
noninterference w/noninfringing material, and less restrictive means—good
balance.  Not wise to change the DMCA;
when service provider is acting as conduit, the only way we can cooperate is
block or filter, like foreign websites—these are even more important remedies
to avoid today.
 
Besek: Lenz case: It’s too bad that the amended opinion
omitted automated systems, but automated systems can still reasonably be used
by the rights holder.  It’s just that
there were no automated systems in that case. Use could be appropriate
depending on the parameters of how they’re set. 
There are cases where an automated system would do better than a human.
Ironic to impose human review requirement on rightholders when one principal
reason for 512 is that we couldn’t expect ISPs to do it given volume of
infringement and difficulty of judging fair use. [Actually, it was b/c of the
volume of the content on the internet, and presumably at some point the content
owner should be willing to give its position on fair use.]
 
Band: how can all these courts be so wrong? Well, they’re
right. They understand that © affects more people more directly in their lives
than any other part of the US code.
 
Anten: that the Groovesharks of the world have been killed
w/o needing change in red flag standard means there’s no need for change.
 
Adler: 512(m) needs to be reviewed b/c it distorts red
flag/willful blindness.  Lenz isn’t just
about fair use; rationale the court used was that fair use is one form of
authorization under the law. © owner has to consider that as well as other
limits and exceptions. That means information that clearly isn’t in © owner’s
possession, such as identity and status of alleged infringer, and intent and
purpose, must be assumed or investigated. Substantial compliance has also been
distorted in Perfect 10 v. ccBill and Hendrickson v. eBay.  Substantial compliance could occur w/three
elements; yet those cases decided there wasn’t substantial compliance even
though problems didn’t involve any of the three elements Congress
identified.  [Boy, those courts are
dumb.]

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Copyright Office 512 Roundtable: Service provider response

Session 2: Notice-and-Takedown Process—Service Provider
Response and Counter-Notifications
 
Official description: Handling of and response to notices,
including timing and notices from high-volume senders; sending and handling of
counter-notifications; volume of notices and counter-notifications; costs and
burdens on large- and small-scale service providers; role of automation,
including filtering technologies; noncompliant notices and misuse of notice
process; rejection of notices; impact of takedowns on users and public;
protections for fair use; relevant empirical data; and other pertinent
issues. 
 
Claggett: ISP experience: Is it working effectively?
Automated notices?
 
Michael Weinberg Shapeways: High level concept works
reasonably well given the circumstances. Notice quality is highly variable,
which doesn’t track to the size of the content owner. People assume 512 notice
and takedown model for complaints unrelated to ©.
 
Claggett: Can you handle notice volume?
 
Weinberg: notices are bursty for us: week w/few and then
w/lot. That’s problematic from staff allocation standpoint.  But we can handle it.  As we see #s go up, need to build internal
tools.
 
Actual volume: just under 1000 notices last year; trend to
go significantly beyond that. One problem is that those notices tend to be an
IP grab bag.  Due to our our site’s
capacities: 3D printing.  Addit’l burden
of processing in ID’ing real complaint. 
Easy to forget that burden from 512 standpoint.
 
JC: would it be helpful to have a clear form that maybe said
“for copyright claims” on the top—would that aid you?
 
Weinberg: when we tried to update registration w/CO, took 4
months to find out what to do if we didn’t have a fax.  Structure of the form, connecting to back end
would have to involve over time; not clear there are mechanisms to evolve a
standardized form even if it was correct at the time it was deployed.  On the flip side, if data about notice
process became more public, that could be worth the process.
 
Rebecca Tushnet Organization for Transformative Works
The over 600,000 registered creators on our site who’ve
posted over 2 million works, and our small all volunteer coding and legal
teams, appreciate the opportunity to participate.  Most ISPs are like us, Wikimedia, Internet
Archive: we receive relatively few notices, they’re generally illegitimate
attempts to assert rights over titles or fair uses, we hand review each one, no
capacity to build filters that are unnecessary anyway.
 
JC: Might it make sense for big sites?
 
RT: not here to say that. What I learned from comparing UMG,
Sony, and Warner’s comments with those of other copyright owners advocating for
increased duties for ISPs: I learned that the best filtering system is the one
you’re not using.  UMG says Content ID is
60% effective, Sony says it missed millions of infringements.  The other content companies, like the book
publishers, are sure that Content ID must be fantastic and therefore should be
applied to the entire internet. But the biggest users of Content ID think it’s
full of holes. There’s always something more to demand: like Angelica Schuyler,
they will never be satisfied. 
 
Brianna Schofield University of California-Berkeley School
of  Law: Tremendous diversity in how
service providers interact w/the notice system. 
DMCA classic: intake manageable by hand. Varying degrees of quality of
notices. 
 
Another group gets a large influx of notices; not the
predominant thing for most ISPs. 
DMCA-auto: reacted to influx by developing automated systems to process.
DMCA-Plus: beyond the requirements of the statutes.  Any reaction should take account of this
diversity.
 
Claggett: could you do percentages?
 
Schofield: we surveyed a small #, but tried to have a representative
sample of broader ecosystem.
 
DMCA classic is dominant by far.
 
Claggett: does this suggest that different policies need to
be made depending on type of ISP?
 
Schofield: Instead, system is self-managing and reacting to
needs of platforms. Hard to draw lines from policymakers’ perspective to
arbitrarily putting any of them in buckets. Some service providers you might
expect to get lots of notices are actually service providers that aren’t
getting that many notices and don’t need automated processing.
 
Kevin Rupy USTelecom: Broadband service providers, large,
small and everything in between.  Small
rural providers with a couple thousand lines to “traditional” huge broadband
providers like Verizon. Generally speaking, the safe harbor provisions are functioning
as intended. However, we do have issues w/getting §512(c) notices when acting
as mere conduit under §512(a); clear under statute and caselaw that those
notices aren’t valid.  Multiple notices
don’t render someone a repeat infringer; we believe that termination under
appropriate circumstances should be narrowly construed and subject to some type
of judicial oversight. Congress, this administration, and our main regulator
the FCC view broadband employment/adoption as a principal goal. So termination
needs to be for real reasons.
 
JC: if someone doesn’t pay their bill, do they get service
terminated?
 
Rupy: Yes.
 
JC: so you do terminate subscribers for other reasons.
 
Rupy: Yes.
 
JC: Courts have said you don’t need a judicial determination
to be a repeat infringer, at least some courts. Assuming that’s the law, how
would a © owner communicate w/you about infringements repeating on your site?
 
Rupy: That’s happening in the marketplace, w/voluntary
mechanisms like CCI: content community and broadband providers identify and
address repeat infringement, or alleged repeat infringement.
 
Claggett: does it end in termination?
 
Rupy: depends on the nature of the escalation, it can.
 
JC: Your companies have agreed to take in notices and
consider them voluntarily, but you don’t want the notices served under §512(c).
 
Rupy: if it relates to hosting, which we do, sure.  Where you have challenges is §512(a)
conduit—there’s nothing for us to take down or remove!
 
JC: if someone becomes aware of P2P infringement on your
network, how do they notify you? Do you accept those?
 
Rupy: Judicial due process; civil actions.
 
JC: but if a © owner wants to notify you, how would they do
that outside of a judicial order?
 
Rupy: it would depend on the nature of the
infringement.  If hosting that content,
§512(c).
 
JC: instead of sending a notice, is there an acceptable
alternative that would communicate the P2P infringement issue?
 
Rupy: we can talk about that, but as we view the framework
currently, sending millions of notices to ISPs under §512(c) when they’re
acting under (a) is not how the DMCA is set up. That’s one reason ISPs are
working w/the content community for a voluntary framework for addressing repeat
infringement.
 
Claggett: you’re saying a notice is just an allegation of
infringement.  In your view, absent
adjudication of infringement, would you not consider it unproven allegation?
 
Rupy: yes.
 
Claggett: These millions of notices: what is causing this
phenomenon—just a difference of opinion on legal basis?  Is there any recourse in §512 to prevent
that?
 
Rupy: That’s an improper use of §512.
 
Claggett: is this barred by §512 or can you use §512(f) or
some other legal recourse?
 
Rupy: Can’t speak to that.
 
Claggett: Are specific stakeholders sending them?
 
Rupy: generally speaking, member companies have seen an
increase over the last few years. 
Different entities behind that; addressed in comments at broader level.
 
Claggett: ignore them?
 
Rupy: varies by provider and situation. Under some voluntary
frameworks, you may see those notices forwarded on to the individual
subscriber.  Even with the forwarding,
it’s an allegation of infringement.
 
Jennifer Pariser Motion Picture Association of America: 512
is best for ISPs of every size. Google can automate; small ISPs don’t spend
much; it’s a cost of doing business whether large or not. That’s where the
imbalance comes: relatively manageable cost of doing business v. creation side
is being killed by piracy and dealing w/great burdens from §512 to little
effect.
 
In terms of §512(a): CCI is not a voluntary organization;
it’s a contractually based organization with the MPAA, RIAA, and five largest
ISPs, but only those 5.  Others are
invited to be members but have chosen not to be.  Minimal effect of that program is only for
subscribers of those services; only deals w/P2P piracy; doesn’t end
w/termination.
 
Marcie Kaufman Ithaka/Artstor: we are stewards of content
licensed to us and provide it to libraries etc. Have a freemium access model
for users.  Sit between ISPs and users.
We have to issue our own takedown notices. But we have SharedShelf ISP service
model—content management for digital collections for institutions, integrated
w/licensed materials. They do their own screening of IP rights, and are
generally cautious b/c they’re academic institutions. Fills an important niche
allowing teaching materials to be integrated. 
 
Artstor couldn’t have created this w/o DMCA safe
harbor.  We don’t monitor it—it’s
password protected.  Needs to be
consideration of the service provider, size, etc. in any changes under
consideration.  We are the innovation the
safe harbors meant to protect and changes would really affect innovations like
us.
 
Andrew Bridges Fenwick & West LLP: DMCA works well for
ISPs; nobody’s happy with it, and that’s the sign of a good law.  Four points of concern, three of which can be
solved by education. (1) Broad misunderstanding that the safe harbor has
replaced the substantive standards of © infringement, or that the DMCA gives ©
rights to creators. It simply limits remedies. Before you reach safe harbor,
you have to be otherwise liable.  Rampant
confusion about that.  (2) Rampant
confusion about role of §512(a) conduit provider and notices to them using
§512(c).  (3) A number of abuses; DMCA
used by business model itself, a monetization strategy and litigation strategy,
rather than a framework to encourage collaboration.  (4) Needs litigation to fix: pervasive
problem of extreme statutory damages. 
Once that’s done, many other complex questions become easier to solve.
 
Kerry Sheehan Public Knowledge: Tempting to see future of
§512 as being solely about ISPs and content creators, but also about internet
users as a whole—increased risk of liability means increased risk of takedown
of protected expression online.  [And they
are content creators too!]
 
Jay Rosenthal ESL Music/ESL Music Publishing: Contrasting
those who get the notices and those who send them. It’s great that it’s ok on
the ISP side. On the content owner side, it’s an incredible drain, and smaller
© owners have stopped using it.  Burden
on ISPs, but there’s got to be a shift in this burden in policing the
internet.  If we both feel pain, that
would be the right balance.  But since
they’re saying it’s working relatively well and we’re saying it’s not, that should
push © policy towards us.
 
Damon DiMarco Author [Authors’ Guild]: One of only two
independent © holders here. [I beg to disagree: what are AO3 users, chopped
liver? I’ve sent takedown notices.] 
Written five books. Google alert. 
Forty alerts in April: pirated instances.  DMCA is toothless.  I spend the majority of my time running after
people stealing from me.  Panamanian
companies, overseas companies.  I should
have an attorney, but I can’t afford one. 
Independent artist’s POV: complete debacle. Don’t have an answer, but
you need to know what the ecosystem is like. Stratified against independent
producers of content.
 
Claggett: Types of improper notices—targeting legitimate
content that have negative effects on free expression.
 
Hillary Johnson Author: What DiMarco said.  Major book published 20 years—most infringed,
plagiarized book of the 20th century. 
Most egregious: a FB user who’s published my book on his FB page three times
over in 10 years. Started by sending takedown notices to FB; took about three
days to satisfy FB’s demands to prove that I was the author who owned the
©.  I live on Social Security and a
$500/hour lawyer presented 75 instances of © infringement. FB told this guy to
C&D; I never saw the letter; he stopped for two months, but w/a lot of
profanity, anger, hostility.  It stopped
for a while but since then he’s posting material that appeared elsewhere on
other people’s websites.  He’s now
plagiarizing instead of posting verbatim. My book has been utterly devalued;
efforts to protect it have been futile.
 
JC: when you sent a takedown notice to FB, do they respond?
What do they demand?
 
Johnson: 2011-2013 I was sending notices to FB. They sent a
form back asking for proof.
 
Thomas Kennedy American Society of Media Photographers: Incredibly
asymmetrical. No collaboration w/individuals.
 
Mickey Osterreicher National Press Photographers
Association: Haves and have-nots have completely different view of how this is
working.  Fair use has become a
sword—courts have difficulty deciding fair use, so that’s problematic.
 
Marc Ostrow Law Offices of Marc D. Ostrow: Silent majority:
represents a lot of individual songwriters and recording artists and small
businesses. There are lots of people who never bother to send notices any more
to the YT and FB of the world.  Very few
counternotices are even served because the person whose content was taken down
will just repost it quickly.  Statutory
damages aren’t that high when you consider the cost of prosecuting litigation
to trial. I’ve had people get angry at takedowns b/c they say they’re fans.
 
JC: in your view people don’t use counternotice process,
just repost.
 
Ostrow: in my universe of small publishers, yes. The one
counternotice I’m aware of involved a small classical publisher—a university
concert posted the entire performance, and the composer didn’t like the
performance, and posting an entire work w/o transformation is not fair use;
they claimed it was fair use.
 
JC: did you sue?
 
Ostrow: No, b/c of cost/benefit analysis. 
 
JC: did the content come down?
 
Ostrow: yes, it did, but in other circumstances it’s just
reposted.
 
Claggett: want to focus on improper notices that are
improper for free speech.
 
Pariser: The Berkeley study doesn’t have anything to tell us
about the internet ecosystem outside of Google. The study looked at 1800
so-called improper notices w/in the confines of a limited period of time. 30%
of notices sent were improper, supposedly. 15% were some variety of technical
mistake; mismatch b/t Usher’s music and movie House of Usher—not suppression of
legitimate expression. That work shouldn’t have been there to begin w/.  Others pointed to more than 1 URL, making it
difficult for Google to know; that’s a problem for Google but not a huge problem.  7% in supposed fair use bucket.  They are way overgenerous in what might be
considered fair use—covers and ringtones are not fair use.  Even so, doesn’t say © owner lacked good
faith basis.
 
Google’s own statistics say less than 1%.  We won’t say there’s never been an improper
notice in the history of the world. Anecdotal. Microscopically small
percentage.
 
Schofield: Hosts of all sizes talked about notices targeting
noninfringing content. The problem there is that there’s a tendency to take
down content that the service providers do no matter what. Others have a
different risk tolerance profile, like WordPress.  Study 2: largely automated notices often
targeting problematic sites.  Large
rightsholders are focusing their efforts on big sites.  So we looked beyond large rightsholders
targeting those sites. So we pulled notices sent to Google Image search. Tended
to be individuals/small businesses. Different dynamic, with lots more issues of
expression: blogs, message board threads. 
15% targeting improper subject matter. 
Help us study!
 
Claggett: could you go back and determine whether those
procedurally bad ones were based on legitimate content?
 
A: it would be hard.
 
JC: which is more accurate, automated or human review?
 
A: depends on type of rights holder.  Image search: human attention wasn’t
necessarily a panacea. Largely unsophisticated actors in the system. 
 
Claggett: pro vendors typically had less inaccuracies than
the individual or small business owner notices—is that who they targeted or
their understanding of the law?
 
A: depending on how you count, 70% of Google Image notices
had problem; we set one particular person’s notices aside, leaving 37% with
problems in image search, and that’s about sophistication.
 
Claggett: does that suggest in preventing abuse there needs
to be a different solution depending on the type of notice sender if
individuals and smaller businesses—would higher damages make a different amount
of sense?
 
A: we recommend tailored solutions. By & large, for
automation there are best practices about refining these systems to minimize
errors. We’ve spoken with rights enforcement orgs that say there are mechanisms
to refine algorithms to limit mismatch. 
Some orgs weigh success on numbers, not on quality. Smaller senders:
educational efforts could be targeted to see what the process is about.
 
Rebecca Prince, Becky Boop: I’ve been subject of improper
notices based on my fair uses. First: DMCA strikes by competitors. I create
video on YT, which is one of the few platforms that gives you AdSense revenue,
mostly w/in the first few days. Competitors can lob four notices = account
termination; no recourse to reinstate your account. If this is how you make a
living, that’s very serious.  YT’s
Content ID system: I have the opposite problem, where I submit a
counternotification, and the company just sits and waits and then just submit a
new notice; they can keep your content down for months, which has a chilling
effect and changes the content you create.
 
Claggett: are they not complying w/putback?
 
Prince: material will be reinstated, but company will create
a new followup claim. It’s automated and so no one checks to see it’s a second
claim to keep your content down again.
 
JC: Content ID?
 
Prince: yes, segues into DMCA if you counternotify.
 
Jay Rosenthal: Cover versions of songs are not fair use as
Berkeley study says.  Small
percentages—stifling innovation argument should be made much more from the user
side. © takes the idea/expression distinction into account. If original © owner
wants to stop use of expression, they should be able to do so. © owner needs
remedy to stop someone from using expression.
 
RT: [I’m pretty sure there’s at least one PD film about the
House of Usher.] [For examples of problem notices, see the comments of: Engine,
Github, Redbubble, Matthew Neco’s discussion of Docstoc, Yahoo!, Automattic,
Siteground, SoundCloud, Internet Archive, Wikimedia.] Jon Penney’s study of
blogger and twitter takedowns: substantial minority percentage of plausible
fair uses, including criticism. 
 
This is situation not ISPs v. copyright owners or so-called
“content creators.”  Our users are
creators and © owners too; we assist them w/information about DMCA when someone
is selling copies of their works on Amazon; I’ve sent takedown requests
myself.  But they are mostly at risk of
invalid takedowns.  Mostly for critical
works.  When we ask for proof of
ownership, we do so b/c there are people who pretend to be HBO [Game of
Thrones], Warner [Harry Potter], and all sorts of others.  The things people complained about in the
last panel are the sorts of educational measures people have just been
advocating for here—when Google asks if it’s a picture of you, the reason
they’re asking is to try to figure out if you really have a copyright claim!
You can’t have it all.
 
Haves and have-nots: those exist on both sides!  DMCA notice from big copyright owner—people
are scared to counternotify b/c if they consult a lawyer the lawyer has to tell
them about statutory damages.  One
woman’s videos have been shown in multiple curated shows at museums; still
thought long and hard about counternotice. 
Small creators do often decline to interact w/the legal system.  But please recognize that if you accept the
testimony that lots of people don’t bother to contest an abuse, that’s true for
people who receive notices too!
 
Counternotices: Digital Media Ass’n, submitted a study whose
questions assumed s512 wasn’t strong enough. 
Has an interesting non-statistical survey, 9% of those experienced
counternotices and also experienced invalid claims against them.
 
Michael Weinberg: I personally review every takedown. We get
plenty of facially legit requests. But we get takedown notices for all sorts of
stuff. The internet is big and people use a takedown option for everything. You
may code something as a technical error—weren’t willing to assert they were the
© owner—but what that means is that they didn’t actually have an ownership
interest.  If we try to structure the
complaint on the front end to avoid bad takedowns—taking the interest of
creators seriously both for senders and for recipients—we have to balance
burden on rightsholders sending notices and ability to avoid burdening our
creatives.  We get people who send
takedowns based on every use of a word they claim to own. 
 
Charlyn Zlotnik Photographer: 5 years ago I sent notices to
ISPs and didn’t receive replies.  YT
responded w/removals. Lately I’ve been going directly to people posting on
Flickr or Pinterest; it seems like the burden was always on photographers but
it’s out of hand now. There should be notices in real simple English—if you
scanned something from a book, don’t post it. All my older work in books is
being scanned in hi-res.
 
Perry Bashkoff WEA Digital & Revenue Development:
Practicality of utilizing toolsets given to content owners: encourage
decisionmakers to sit w/a content owner. 
Tools are good enough; manpower hours to protect works of artists and
talent is simply not manageable. 
Practical reality of discussion: YT Content ID owner #1—seeing what it
means to receive a counternotice saying “I bought this CD,” or “get lost”—we
get that all the time.
 
Sheehan: No matter whether you characterize these as
intentional or just mistakes, you get suppression of speech.  Every Single Word video series: edits films
down to every single word spoken by a character of color. Excellent critique of
racism in Hollywood; they received a DMCA takedown. What happens when content
is taken down w/out a large public uproar? 
Rightsholder rescinded a request.
 
JC: There is a counternotification procedure.
 
Sheehan: intimidating for users to swear—imbalance of
responsibility b/t notice senders and counternotice senders.  SCt has made very clear that fair use
includes expression, BTW.
 
JC: an unfair takedown notice—there is a procedure available
under the law.
 
Sheehan: it isn’t working—so maybe we need to refine notices
and make counternotification easier.
 
JC: education?  PK
could do more to educate posters.
 
Sheehan: could also do more to educate rightsholders about
proper notice. There are things to do to equalize burdens on rightsholders. Not
simply an educational issue but intimidation factor of having to swear under
penalty of perjury.
 
Schofield: if you extrapolate across the notices, that is
millions of improper notices.
 
Adrienne Fields, Artists Rights Standard: Incredibly
burdensome. Can’t reach a fraction of infringing uses on the internet. Notices
that I file are rejected for no apparent reason. If they want to take on that
role, they should be responsible for the infringing activity. Incentivized not to
remove b/c they like having traffic from works by big name artists.  Rejected where the artist’s name was included
on the video and thirty works appeared in the video. [All I want here is some
recognition of the parallels b/t the “why don’t you sue if they’re not
complying w/the DMCA?” question and the “why don’t you counternotify if the
notice is abusive?” question.]  When we
send notice to a conduit, it’s b/c we can’t find them any other way—they use
proxy services.
 
Michael Housley, Viacom: Even if we had all the notices
perfect and always sent them, piracy is growing. We need more than the notice
black hole.  Filtering, other tech
available now that can be used not just for antipiracy but for all sorts of
content identification. [That’s not terrifying from a civil liberties
perspective at all.]

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Copyright Office 512 Roundtable: Notice and Takedown

A couple of introductory thoughts: There are over 20
panelists per hour and a half panel.  The
math on that is not good in terms of substantive contributions, even if no one
rolls out their talking points at all in response to specific questions (not
bloody likely, and I don’t exclude myself, but maybe the Office has figured out
an issue that has bedeviled moderators since the beginning of conferences; if
it involved a bucket of water, that could even be fun to watch).  After participating in the PTO/NTIA
green paper process
and the associated best
practices in takedown receipt process
, I am fairly confident that there’s
not much room to move among the different interests.  I take it that we are creating a record for a
potential Copyright Office proposal.  If
so, the initial topics offered are not promising ones.
 
Copyright Office: Jacqueline Charlesworth, Karen Temple
Claggett, Kim Isbell, Brad Greenberg, Cindy Abramson, Rachel Fertig
 
SESSION 1: Notice-and-Takedown Process—Identification of
Infringing Material and Notice Submission
 
Official description: Overall effectiveness of process,
including issues relating to timing and linked content; volume of notices;
burdens on large- and small-scale creators and copyright owners; considerations
and strategies in sending notices, including automated notices versus human
review; fair use considerations; moral rights issues; “whack-a-mole” issue;
relevant empirical data; and other pertinent issues.
 
Charlesworth: 512 is approaching the 20-year-mark, and not
merely of interest to © nerds or particular industries. Affects anyone who
interacts w/the internet.  Dramatic
impact on the way the internet and content services evolved in the US.  Impact is growing—astonishing that Google is
on track to receive 1 billion notices of alleged infringement this year.  Exponential number may not have been apparent
in 1998 when Congress was looking at bulletin boards. What does that mean?  Good, bad? 
Struck by comments: wide chasm b/t those who perceive system as
essentially working beneficially and those who see it as seriously flawed.  Dickens: Tale of Two Cities—It was the best
of times, it was the worst of times. Age of wisdom, foolishness; spring of
hope, winter of despair.  Hope: exchange
of views will lead to more hope than despair. Need to find common ground. 
 
Note: I can’t read most of the nametags and will not
necessarily be able to ID all speakers.
 
JC: Those who send notices, how is the system working for
you?
 
Lisa Hammer Independent Film Director: 3 takedown notices
for a film just sent to film festivals; takes up time that could be devoted to
film.
 
JC: how do you do that?
 
Hammer: YT I get 3-4/week; contact them and takedown.
They’re good about it but timeconsuming. Other platforms, torrents.
 
JC: How do you search?
 
Hammer: My partner gets in contact w/ me and asks for
takedown. She’s looking while I get editing done. She brings it to my
att’n.  Someone told me to type in name
of my film next to torrent and I found hundreds, though it’s not even released.
 
JC: How did copies get out?
 
Hammer: film festival website uploads may have leaked them.
 
Q: how much time?
 
Hammer: Daily.
 
Natalie Madaj National Music Publishers’ Association:
Timeconsuming and ineffective.  Send on
behalf of publishers large and small. Many less than $50,000/annual revenue.
Don’t have resources to send notices on their own.  Looked into automated processes, but six-figure
licensing fees are quoted. And Lenz would require manual review, which probably
requires an att’y.  Not ok for other
publishers who’d need to hire an att’y.
 
JC: NMPA offers this to its constituents?  How much staff time/resource level?
 
Madaj: small; I’m the only att’y + an intern who spends her
time searching the internet. We look for sheet music, arrangements; also on
behalf of other publishers, we look at streaming services.
 
Claggett: what’s your notice volume?
 
Madaj: for one sheet music site, ustore.com, 13,000 URLs,
and they still haven’t shut down or implemented a repeat infringer policy but
we don’t have resources to file a lawsuit. [And you would if 512 didn’t exist?]
 
Ellen Schrantz, Internet Ass’n: Robust success: the most
fundamental point is that w/o that law there’d be no expeditious removal; you’d
still have the task of removing content but you’d have to sue to get it down
w/o 512.  Volume of notices is indicator
of success. 
 
JC: safe harbors; w/o 512 the ecosystem would be different.
 
Schrantz: Yes, the organization of the internet would be
different—shared responsibility. When you talk about removal of infringing
content; w/o 512 the system would be work. 
High incentives for provider participation exist now and should be
protected
 
Maria Schneider, Musician: I face all different kinds of
infringement: recordings, performances of my work, print music, instructional
videos I sell on my site.  Whack a
mole.  Showing up on torrent sites where
I have no DMCA access.  Foreign sites
that there’s nothing I can do about it. 
Sites that in order to check for takedowns, I have to check the download
and face the possibility of getting infected by a virus. Odds stacked against
me. I’d do Content ID on YT but they don’t accept me b/c I’m not big enough and
don’t want to give my catalog to monetize. Game is stacked for us to lose.  I would like to do other things. I don’t have
time/$ to do this; most of us just give up and go make something else. Sick
game.
 
George Johnson, Geo Music Group: It’s absolutely not
working. It’s only working for Google and licensors. Not working for creator.
We don’t respect the exclusive right of ©. 
Constitution/§106; it’s the © Office’s job to protect our exclusive
right.  DMCA implemented WIPO rules on ©,
but not my exclusive right or constitutional supremacy.  European Union/UN rules destroy American ©.
Talk all you want about safe harbors/notice and takedown; we should abolish 512
and start putting ISP people in jail. That’s our problem, not notice and
takedown.
 
Eugene Mopsik, Am. Photo. Artists: we’re the poster children
for whack a mole. Reappearance of images after notice and takedown is
startling.  Friend who does it regularly
said, until recently, when Google coded their field for URL, they wouldn’t
allow you to paste; had to manually type it into the space until recently,
though it has been changed, to Google’s chagrin he’s sure.  Amount of resources photogs have to dedicate
to adequately police: would be fulltime job. Most of our members are 1-2 person
studios w/o that manpower; mostly they can’t even ID who they’re after. Beyond
that, the Lenz decision has had a chilling effect on notice and takedown b/c
photogs couldn’t evaluate fair use.  Even
when you do ID the infringing uses, there’s no adequate resource for visual
artists b/c there’s no small claims.
 
Claggett: CO has looked at visual artists—is there something
unique about visual art in terms of §512.
 
Mopsik: It’s the sheer volume. Digital artists create more
works on a daily basis than any other genre. Ease of abuse. Too easy to
retransmit and display images w/o attribution, to strip metadata; there’s no
ease of enforcement.
 
Alisa Coleman: ABKCO Music & Records: 512 is broken. Too
much time figuring out ways to find where our content is being used.  Alternate methods—we’re a small company w/
valuable content and we have to download apps to see if people are using our
content. Have to search through for correlation b/t compositions and master
recordings.  We have 2 people working
almost constantly to police/detect.
 
JC: does the effort yield sufficient returns?
 
Coleman: Not necessarily b/c it pops up somewhere else. It’s
a constant battle.
 
Richard Burgess, Am. Ass’n Independent Music: Pretty tough
15 years for music. Many services are now paying reasonably well, and streaming
can make the industry recover.  B/c of
people hiding behind 512, we can’t control our content to the extent we need to
in order to be a good business again. We represent 100s of independent labels
and more artists; most have just given up sending takedown notices.  At the lower end, simply don’t have the resources.  Even if you do, it’s whack a mole.  Particularly shocking when abuses are coming
from company w/tech resources to solve this problem, as they do w/porn.  [They do? Are you sure you have SafeSearch
turned off?]  We need notice and
staydown, not takedown.
 
Deborah Robinson, Viacom: At Viacom, we thrive on fan
engagement, but still spend lots of time, resources, $: we use multiple people,
vendors, proactive measures, reactive measures—both manual and automated
processes.  [? Couldn’t understand] We focus
on full content; other means, numbers might be different. Room for
collaboration on tech that would help with filtering or staydown.
 
JC: give us more of flavor of how much of your takedown
effort is automated v. human and what interaction is?
 
Robinson: even though we have automated processes, a lot
require second level manual review. We spend a great deal of time manually
looking for content once the automation has identified candidates.
 
JC: do you do a first cut through automated process? 
 
Robinson: yes. 
Oftentimes.
 
JC: resources to entire process?
 
Robinson: great deal of money and time: in house and
vendors.
 
Claggett: focus more on full length content—is that
time/resource question for prioritizing, or is that something else?
 
Robinson: b/c we want to be fair. We want fans first;
provides better tolerance for fair use. Plus it takes lots of time to look at
content other than full copies.
 
JC: You mean fair use review.
 
Jonathan Band, Amazon: Amazon is on multiple sides—creates
and distributes award-winning content; provides platforms for others to
distribute content; hosts web content, AWS leading cloud service providers;
receives and sends takedowns.  Amazon
feels system is working; reasonable compromise—yes, it’s burdensome to ID and
find infringing content.  OTOH, it’s
burdensome to respond to takedowns. But it’s better than any possible
alternative. So overall the view is that it works.  Also, focusing on small creators: Amazon’s
system works efficiently and effectively for small creators who feel their
content is being infringed; responds expeditiously. The balance provided by the
DMCA allows Amazon to offer services/infrastructure to allow small startups to
provide streaming services.  New
distribution models can exist thanks to 512—w/o the DMCA, those services might
not exist or Amazon might not be able to allow them to use Amazon’s
infrastructure. New business models have emerged and DMCA gives a framework
that enables them. 
 
Not on behalf of Amazon, but as lawyer who is representative
of university press: their publications are sometimes online w/out
authorization. DMCA is amazing: client says this book is appearing; I send the
notice, and the next day it’s gone. 
Client thinks I’m brilliant; it’s easy for me to do.  In that context, it works incredibly well.
 
JC: What resources at Amazon go to locating infringing
content? What content is Amazon worried about and how is it identified? Is it
automated?
 
Band: Amazon Prime distributes original video content, among
other kinds of content; also has its own publishing arm.  That’s what it looks for, especially the
video.  Resources: will have to get back
to you. 
 
Claggett: For academic clients, process was easy.  Do you need to teach clients the law? Is
there anything different about academic clients?
 
Band: good Q. © system touches many kinds of works and
creators.  Certainly academic works
aren’t in as much demand as Taylor Swift; so you don’t necessarily have as many
sites that would be infringing, though the number of works total might be
larger.  Easier to target.  But they’re © owners like anyone else.
 
David Kaplan, Warner Bros. Entertainment: We too focus on
full length content; overwhelmingly our enforcement is that—TV, interactive
games, films. Only exception is pre-release content.  [I note that hasn’t been our experience, but
that may well have been a contractor problem.] 
We’ve seen increase in efficiency over past 5 years—faster response
times, easier to submit; not equal emphasis on efficacy. Millions of notices
isn’t measure of system working; could be measure of system not working. Whack
a mole.  Take the point that it works
super well in some systems. Genie can be put back in the bottle b/c no one was
really interested in the work in the first place. That’s happened for us, like
prerelease content that we’ve been able to stop proliferating—1 or 2 examples
in 20 years. Popular content though spreads like wildfire. Once it’s out,
that’s it. Staydown would be key. We sent 25 million notices last year. Only
about 1-2% notices were search related. Vast majority weren’t.
 
Automated tools: there’s human review or human processes in
the setup of the automation. Differs v. streaming, P2P, hosted—some
tech/automation as well as human review. Depends on what kind—w/r/t search, we
do this combining in house and 6-10 outside vendors specializing in niche parts
of online piracy.
 
JC: Is it worthwhile to invest company resources to do this?
 
Kaplan: to a certain extent. We try to create clean, legit
experience for online consumption. One way is to try to make sure that if
people click on links, the content on pirate sites isn’t there. Injecting
friction into the system works to our benefit. We’ve had some success, but
there’s a lot more that could be done: staydown. We’ve seen pirate businesses be
adept at stacking URLs so the user experience is continuously positive b/c the
hosts invariably have some version of the film available almost
continuously.  [Wouldn’t those sites
already be outside the safe harbor?]
 
JC: are you able to see into the next one down the stack?
Your notice addresses the top of the stack.
 
Kaplan: can’t see it at the same time, not until the first
is taken down.
 
JC: is it automatically replaced?
 
Kaplan: we think so, b/c it’s so quick. 
 
JC: how prevalent is that, in your experience?
 
Kaplan: increasingly prevalent.
 
Claggett: do you send out another notice?
 
Kaplan: Yes.
 
Isbell: you mentioned 1-2% are sent to search. What types of
services receive most?
 
Kaplan: close to 17 million were to ISPs with P2P
infringements.  5 million were to hosting
sites where you could download. 3 million were to streaming sites.
 
JC: has stacking ever come up with large online OSPs? What
can you do more efficiently?
 
Kaplan: unfortunately, it’s largely a black box on the other
side. We’re often told they’ll look at the issue and see if they can make more
difficult for people to have 100s of different accounts, but despite talking
about this for a year or two we haven’t seen progress.
 
Claggett: are there incentives or disincentives in terms of
512 for that collaboration?
 
Kaplan: disincentive for platforms to take effective actions
to address it.
 
Claggett: why?
 
Kaplan: they don’t want liability.
 
Kathy Garmezy, Directors Guild of America: all our members
are concerned; some have resources of studios, but not independent directors
who often own their own ©.  Find out film
has been pirated when someone they know tells them. Don’t usually have
lawyers.  Problem of reappearing right
away is very discouraging. Want staydown. 
Everybody thinks of the sites as being the larger sites; sometimes our
members are threatened because of notices. 
Not every site is a big aggregator that will not threaten you even if it
resists takedowns.
 
JC: forward contact information, sometimes personal, for
individual creator—is that how the threats are being communicated?
 
Garmezy: anecdotal—it’s within the takedown process. 
 
JC: so the poster uses the personal info to issue the
threat.
 
Garmezy: say that we know where you are, I won’t take it
down, don’t bother me again.
 
Janice Pilch, Rutgers U Libraries: Disclaimer: these are my
own opinions, not those of Rutgers or any library.  Even in universities, it’s quite obvious that
there’s a 512 problem. One of main problems is user-generated “course learning
platforms” that are making money from infringed academic content. Affects
instructors who use their own © materials and then find them on the open
internet; find them by accident. Uploaded by students to user-generated sites
that aggregate and monetize course material. Affects ability to reuse their own
course material, requiring reinvention of courses – exams, etc.  Affects their credibility when associated
with piracy. Many instructors don’t understand how this happens. Takes time and
effort to file; may not file notices on 3d party works; representative lists
aren’t accepted.  Sites undermine course
material and exams.  [GU wisely doesn’t
let me reuse an exam anyway because students create exam banks and did so long
before the internet.]  Takes a lot of
time and anxiety and often the takedown doesn’t work.  Commercial so-called scholarly networking
tools that aggregate scholarly works. 
Pirate sites like SciHub, over 147 million scholarly articles.  [Already pretty clearly ignoring 512 and US
law. What would change with staydown?]
 
JC: reference to HEOA: talk about that? Standards about
educating students about copyright and plans for addressing online
infringement. Is that helpful?
 
Pilch: That requires universities to establish © policies,
and they’ve generally done that.  But
extent to which people read the website—that’s a different story. My emphasis
in my comments wasn’t on infringement by faculty members; often I think
students don’t realize that what they’re doing is wrong. We do need more
education.
 
Claggett: What’s the scope of the problem w/academic
content? Do universities assist their professors with sending notices?
 
Pilch: only Rutgers—I don’t hear about all these situations.
Qs might go to university counsel, some other administrator. Hard to say the
scope. When it happens, tends to be upsetting, burdensome, timeconsuming.
People are surprised that aggregation and monetization is allowed.
 
Claggett: can they ask the university for help?
 
Pilch: University counsel, IT dep’t, or me, but they have to
construct notice themselves.
 
Victoria Scheckler, RIAA: Google’s receipt of billion
notices is failure of DMCA. We’ve sent 105 million notices and continue to see
members’ works show up again and again on these sites. 2014—278,000 notices to
a site that claims DMCA safe harbor; 94% were for previously noticed work.  We are running into the stacked URL
problem—multiple URLs go to the same content, and they only take down one URL,
not all of them; they say one might have authorization but we didn’t authorize
the site.
 
JC: Full length work might be authorized for someone and not
someone else: how do you manage the who’s licensed issue?
 
Scheckler: full length works. We review sites on a daily
basis.  Look for full scale infringing
sites which shouldn’t benefit from DMCA but claim nonetheless. We check with
our labels.
 
Lisa Shaftel, Graphic Artists Guild: individual creators—see
Schneider and Mopsik—the most infringed works are music and images; some sites
exist solely to infringe images, such as Pinterest. Everyone in this room has
infringed cartoons they thought were funny by passing them around. Metadata is
stripped by many sites, so even when visual creators make effort to ID
themselves they can’t—especially on social media. Infringers crop image to
remove name, or they include attribution presuming that attribution makes their
use ok. Creators can’t satisfy ISP requirements for takedowns: many require
that they prove © registration as part of takedown, or other means of proving
ownership of image. Majority don’t and won’t register their works.  We create more images daily than any other
creators; many can’t satisfy the ISP’s requirements. Even those
w/registrations: the certificate doesn’t have a thumbnail of the image.
 
JC: But complying w/DMCA just requires swearing to
authorization from © owner.
 
Shaftel: Sites make up their own requirements.
 
JC: What about pushing back and saying that the notice
complies?
 
Shaftel: Who’s policing what individual thieves or webhosts
do? FB’s takedown requirements are really convoluted. Every ISP is different.
Most artists give up.  Some have required
registration to prove ownership of the image, which isn’t in the statute.
 
Claggett: adding addit’l requirements would take them out of
the safe harbor, presumably.  Are the
artists suing?
 
Shaftel: No, it’s not possible. If the work isn’t
registered, we have no recourse—ties into need for © small claims. [But not to
need for change in 512.]  © protection
lasts only until the work is posted on the internet. In reality, impossible for
illustrator to grant exclusive license to image online. 
 
Claggett: in other contexts, people have talked about DMCA
plus mechanisms like Content ID.  Have
you seen any type of addit’l measures or licensing or DMCA-plus activity for
image sites?
 
Shaftel: yes and no. Plus licensing system exists.  A lot of websites whose entire business model
is to get viewers to put images on site; they sell ads or images.  They don’t want to comply; this is their
business model.
 
Sandra Aistars Arts and Entertainment Advocacy Clinic,
George Mason University School of Law: speaking for independent artists; agree
w/others. Artists who we work w/ are making daily decisions about whether to
create or to enforce © interests. Don’t have the same tools as larger corporate
owners. Not afforded access to ©-plus or DMCA-plus tools like Content ID.
Varied requirements from websites; addit’l hurdles to submit notice.  Not much improved.  One issue: b/c of imbalance in info disclosed
about artist when she submits takedown v. what’s disclosed about the user who’s
posted, artists are frequently afraid to send DMCA notices for fear of
retaliation. W/r/t noted photojournalist who works in conflict areas: taken
captive by Somali warlords, so not meek; her images are often taken and
misrepresented. She’s taken a Kosovo image and misrepresented by revolutionary
group as misrepresenting something else. She’s fearful of disclosing personal
info to a group that potentially employs radical tactics. 
 
Greenberg: Concern over asymmetry in personal info: should
we require less info, and how would we deal with inaccurate notices?
 
Aistars: a lot of asymmetry. If you upload an image or ©
work, there’s not a lot asked of the user. No real attempt to educate about
what’s appropriate or not. Some sites will point you to TOS.  On the flipside, takedown notices: most sites
will walk you through the requirements; many of them will emphasize that there
are penalties associated w/sending inaccurate notice and the fact that the
notice will be forwarded to Chilling Effects and to the poster w/personal info.
 
Patrick Flaherty, Verizon: Verizon is also a © owner; we
send DMCA notices, especially as we acquire content like AOL.  Notices are acted on quickly, and we don’t
have a whack a mole problem. Our biggest concern is invalid notices related to
P2P filesharing; Rightscorp notices make it harder for us to respond to legit
notices and even crashed our server.
 
JC: a P2P notice isn’t legit?
 
Flaherty: there’s no takedown capability.
 
JC: does that mean you can’t receive a notice of
infringement? I understand there’s no takedown piece, but forget about 512,
what if I just sent a lawyer’s letter about illegal stuff flowing through your
pipes?
 
Flaherty: that’s an allegation of infringement, but not a
DMCA notice.
 
JC: if it’s formatted like a 512(c) notice, you take them
in.
 
Flaherty: they arrive and we process them.
 
JC: why do you do that?
 
Flaherty: they come in by email when people use our DMCA
form.
 
JC: but you don’t act on them.
 
Flaherty: We reject them.
 
JC: Do they know that?
 
Flaherty: It’s not automatic, but when someone gets to it,
they get a response.
 
JC: So you just reject P2P allegations?
 
Flaherty: yes.
 
Isbell: do you keep track of those for repeat infringers?
 
Flaherty: not for conduit activity.
 
Isbell: you don’t have a repeat infringer policy?
 
Flaherty: we do, but not for these invalid notices.
 
Claggett: what would be a repeat infringer? Court decision?
 
Flaherty: we think courts are best determiners, though we do
have voluntary agreements and forward notices under those.
 
Claggett: do you just consider them to be improper and think
you can’t sue?
 
Flaherty: we consider them an abuse of the DMCA, but there’s
no specific wording that points to them currently.
 
JC: For those who are looking for staydown, should that be
focused on full length works? How do you deal w/potentially licensed use of
second appearance?  Other related Q:
Seems to be diversity of experience as between individual © owners and
corporate systems.  Does anyone want to
elaborate about ability of smaller © owners to access takedown tools.
 
Stephen Carlisle, Nova Southeastern: I run a © blog, and
have one legacy client who’s a small © owner who controls about 50
composition.  I tried to send a takedown
to Google, and if you go to Google’s © Office address—if you copy and paste,
you don’t get to a takedown form, but several pages away from takedown. You’re
asked to justify the takedown; if you say you’re the subject of the photograph,
you get a warning saying that you’re probably not the © owner as if there were
no such thing as selfies.  You have to
create a Google account to file a takedown notice, which requires you to agree
to venue in Google’s favor. Google creates these barriers.
 
Michael Michaud, Channel Awesome: Takedowns issued on things
w/no accuracy—totally false, or reviews. 
People that are trying to counter false takedowns, and they too have to
give personal information; they are generally counternoticing against bully
companies and they get scared.
 
Lisa Hammer: as small content provider I’d love more
education/outreach; I’ve had trouble proving it’s my ©. 
 
JC: would it help to have a standardized universal takedown
form.
 
Hammer: possibly; not an expert.
 
JC: One of the things in the comments was that there’s lots
of variation w/service provider requirements. [b/c Usenet is not Google search
is not Blogger!]
 
Hammer: sure, if it was in © Office.
 
Madaj: we don’t use automated processes.  We tried to use Google’s bulk tool, but the
formatting process was difficult and time-consuming.  In addition, a number of people have said
there’s a mechanism for expeditious removal, but there’s no clear definition of
what’s required for expeditious removal; we’re forced to go back and check
constantly. Sometimes it takes weeks, but we’re not clear on what the timeframe
is to keep the safe harbor. 
 
JC: so you’ve had to wait weeks.
 
Madaj: yes.
 
Ellen Schrantz, Internet Ass’n: Staydown improperly shifts
the burden. Endangers fair use and other limitations and exceptions; harm to
free speech and creativity online. Educational efforts: our companies have
multiple education efforts. The reason they can innovate and educate creators
is b/c of the DMCA. If you endanger those protections, they may not be able to
do that.
 
Maria Schneider: as it stands, the DMCA is the goose that
laid the golden egg for these companies. They can do anything they want. YT
requires you to get a Google account, accepting liability, TOS. It is such an
intimidating process for a musician at every level.  YT allows you to upload a full album in 4
seconds. There’s no fair use.  They use
these technologies against us to make it a constant battle. Staydown requires a
fingerprint that they all have to use in the same way: Content ID or Audible
Magic. Even Content ID, they’re actually using it to monetize, not to catch
infringement.
 
Claggett: Has anyone challenged these requirements to sign
up for an account or require additional info.
 
Schneider: I’m challenging it today!  The intimidation is great; musicians are
scared to death. YT is offering $1 million to protect people. To Flaherty: what
we need is a system to rate people; I’ve never had a counternotice against
me.  It should come down immediately when
I file.  I should have one-click access
to Google.
 
Steven Rosenthal, McGraw-Hill Educ.: burdensome to monitor
seemingly endless infringement on internet. Proliferation of educational
content impacts our ability to ensure integrity of pedagogical process. Sites
take offensive measures to prevent automated scraping by limiting metadata that
we use. [McGraw-Hill’s sites: do they prevent automated scraping? Perhaps they
have a reason?]
 
Melvin Gibbs: Flaherty’s comments showed massive asymmetry
b/t small businesses and large ones. 
[Hey, there are small ISPs too! I guess I’ll talk about those when I get
a chance.]  We need to rely on good faith
behavior.  We don’t have any voice on
statutory licenses as musicians.  The
idea that there will be collaboration is implausible. How I see this: the way
the DMCA works now is de facto subsidy for large corporations. Our license rate
is shrunken by asymmetry in our vulnerability and inability to enforce our
basic rights.
 
George Johnson: Problem is that the burden of proof is on ©
creators; the burden should be on Google and the people who license our stuff.
There has to be some fingerprint technology or metadata.  Burden of proof shouldn’t be on ©
creators.  [… who is it who posts on YT
again?]  We can talk all day, but
ultimately Congress can’t agree on anything, so we’re doomed.  As a creator, I can’t file a lawsuit against
Verizon.  Law was written to benefit
Google and licensors, not creators. 
[Pause to note that DMCA predates Google by a few years.]
 
Eugene Mopsik: Rights holders are just looking for
reasonable piece of the pie. For image creators there are automated services.
But they come back w/100s or 1000s of occurrences of your image, and you have
to evaluate whether any of those are licensed uses. Until there are persistent
machine-actionable identifiers that aren’t easily scrubbed, and the Plus
Registry is in effect and searching the web to add identifying info, we’re at a
loss for having any control over images. 
[And changing 512 would do all that, right.]
 
Alisa Coleman: You don’t have backend access to YT w/o
having agreement w/them. Small companies don’t have the resources.
 
JC: third party vendors?
 
Coleman: cottage industry of takedown cowboys. Have to
figure out who you want to be in bed with and who will represent your
interests.  There are a lot of companies
that don’t have takedown mechanisms w/ and we’ve negotiated the ability to
whitelist or blacklist songs/recordings. 
Catch-22/whack a mole still required. 
They do have the ability to take things down and keep them down. They
can make that happen. [Who they?]
 
Richard Burgess: there are a lot of companies that do
takedowns, but there’s no reason the onus should fall on the © owner. The ISP
companies create the problems; they make fortunes from the safe harbor and
monetizing piracy.  Small or medium sized
enterprise and individual © creators don’t stand a chance unless this is
changed.  Second uses: so many tech
solutions to that we could arrive at if we were in reasonable dialogue.  DMCA was written to provide a balance b/t
service providers and creators, but that balance is gone.
 
Deborah Robinson: at Viacom we’re very sure about who owns
exclusive licenses, so we don’t worry about second instances being
different. 
 
Jonathan Band: Amazon would oppose staydown.  In addition to Schrantz’s reasons, it would
be very hard for small startups to comply, and advantage big companies like
Amazon.
 
JC: what if there were some consideration about size?
 
Band: that would address my issue but not others, like fair
use. It’s great if voluntary arrangements exist, but the law shouldn’t be
changed.
 
David Kaplan: Reiterate Robinson: we are sure who’s
licensed.  Misunderstanding about online
internet enforcement. Vendors don’t scan entire internet; focused on specific
sites.  Use of tech to identify content
is necessary for staydown. We use that widely in Content ID. Makes sense to
focus on full length content as priority area.
 
Kathy Garmezy: ease of access is incredibly important.  Priority to full length clearly not fair use
would be a starting point. Smaller companies need access to tech. Worth
considering policy for repeat infringers.
 
Janice Pilch: one challenge for people w/o automated
processes is identifying stuff in the first place, which is left to
chance.  Currently rightsholders and
creators w/o automated systems have to police constantly and forever.  The time has come to make effective standard
technical measures available to anyone on reasonable and nondiscriminatory
terms, make them open source, make ISPs responsible for monitoring and
affirmatively seek facts consistent w/infringement.
 
Samantha Schonfeld, not speaking on behalf of Amplify
Education: concerns of rights holders are no surprise to this group.  Past square peg; unpredictable future is
round hole.   Echo Robinson & Pilch:
this is a tech problem that lends itself to tech solutions; encourage panel to
explore creative tech and legal solutions including w/o limitation compulsory
license and compensation schemes.
 
Victoria Scheckler: we believe that there are tech
solutions. Thoughtfully implemented but can address fair use.  Price: there are commercially reasonable
available solutions.

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FESC: Choosing between approaches to 1A interpretation

Andrew Tutt   Choosing Between
Approaches to First Amendment Interpretation 
Discussant: Vince Blasi
 
Fundamental questions of the options in interpretive
methodology and criteria for choosing among them.  Main takeaway: values, assessing and
implementing them, have no place in interpretation of the 1A.  Many contributions to 1A literature argue in
exactly those terms: my sense of the 1A’s values is better.  That’s the wrong path, because of deeper
notions of what constitute interpretation. 
Values tend to be injected in 1A theory in different forms: (1) making
claims about the structure of the constitution that support one or another
contentions; (2) asserting that the constitution makes certain moral
commitments which bear on interpretation; (3) making arguments from precedent;
(4) making arguments about intended or widespread public meaning of the clause
at the time of enactment, substituting for semantic meaning of text. These are
all ways to smuggle values in and all problematic. 
 
Ultimately it comes down to the authority of the gov’t to
make someone obey law: why is it legitimate to make a dissenter do so?  Two competing conceptions of legitimacy: (1)
pedigree—a particular claim to obedience can be based on the history of the
constitutional provision, especially the fact of ratification. (2) Merits—legitimacy
derives from the claim that this constitution is good.  Explores relationship b/t those competing
sources—he concludes that the proper source is (1) not (2)—and theories of
const’l interpretation, originalism, living constitutionalism, and
pragmatism.  It gets complicated in that
various theories can plausibly be defended as based on either (1) or (2).  Then bring them into conversation w/1A
theories.
 
Q: what is the constitution? 
It’s legitimacy that makes the constitution law and entitles the
application of the coercive power of the state to citizens who wish to
resist.  You could imagine other answers,
such as: does it serve the objectives that led the community to opt for (a) the
whole project of const’l limitations, (b) a written constitution, (c) a written
constitution with limited powers, or (d) a written constitution with certain
rights.
 
Look at practice/pragmatism: what judges invested with this
power do in terms of what authorizes their authority.  His claim is that even if you buy into the
pragmatist premises, if you look at American judges, they don’t really feel
bound by what other judges do; they go deeper and are actually guided by their
judgments about legitimacy.  Can’t
shortcircuit his claims by pragmatic moves.
 
Pedigree as source of legitimacy.  There are fundamental challenges to the
controlling claim of pedigree; you’re asking for obedience from people here,
now, invoking a ratification phenomenon more than 200 years old: dead (white)
hand. That’s answered sufficiently by the ongoing potential for amendment
(Amar) or constitutional moments that allow ratification by more than formal
approval of a text (Ackerman). Or Balkin’s potential for redemption/correction
w/in the system itself.
 
Say more about the idea of a “rule of recognition” grounded
in sociological acceptance—we wouldn’t accept a violation of the 35 year old
minimum for President even if people overwhelmingly wanted to ignore that.  Pedigree theory requires the interpreter to
decide what it was that was written & enacted. It’s not the writtenness,
but the fact of ratification, that matters. So we need to know what they
ratified. Admirably open in canvassing what they might have done: a vision that
the Framers had; faint-hearted originalism; original expected applications.
 
Blasi detects that in his choice of historical account of
the fact of ratification, he’s influenced by his own values in terms of
confining judicial discretion as much as possible/worrying about runaway
interpretation. Tries to link that w/legitimacy, but while most parts of the
paper spell out the alternatives, when addressing “what was ratified” the paper
is a little conclusory and seems value-driven, inconsistent w/effort to expunge
values.  Does note that many originalists
today really push judicial restraint, though no one ratified restraint.  Madison’s Virginia Report, 8 years after
ratification, offers a great argument about why seditious libel violates the
1A, but he was only the drafter and not the ratifier of the 1A; that vision was
only spelled out 8 years later, and who knows what he thought in 1791.  That’s what leads to the paper’s conclusion:
modern 1A law is problematic in terms of the key concept.
 
Pretty good argument for saying that the ratifiers ratified
certain structures, priorities, relationships. 
Even the semantic meaning that he privileges doesn’t simply address
specific words or phrases; there are larger linguistic units of reference in
the text itself. Madison’s constitutional theory: worried a lot about
legitimacy, but his view of interpretation was: text-bound attention to
structures and functions.  Actual meaning:
the paper decides the right is the right of freely examining public measures
& characters, not from the text but implicit in the structure. Assumption:
gov’t powers are limited, but sometimes there will be violations of those
limits—how will we remedy those violations? By calling public att’n to them.  That’s the preservative right in the
constitution.  Is that values, functions,
structures, what?  It’s not either values
or narrow word-bound clause-bound “here’s what they ratified.” Madison at least
thought that they ratified something rather different, though he did care very
much about what they ratified.  There’s a
kind of middle possibility worth considering.
 
And then I had to leave to make my train, but that was quite
a conference!

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FESC: Regulation by Internet Intermediaries

Regulation by Internet Intermediaries
Moderator: Jack Balkin
Emma Llanso & Rita Cant     “Internet
Referral Units”: Co-Option of Private Content Moderation Systems for Extralegal
Government Censorship
Kate Klonick, discussant: Most UGC platforms have content
standards to which users agree. 
Impermissible nudity, hate speech, violent content, harassment, etc. can
be taken down, and this is protected by §230. 
Platforms have become good at moderation of TOS-violating content; they’re
much better than the gov’t, and also unlike the gov’t they’re allowed to do
it.  UK created an internet referral unit
in 2010, dedicated to flagging “terrorist” content on social media sites.  IRUs are becoming increasingly popular for
countering terrorist propaganda in Europe; US is starting to talk about that.
Blur public/private lines.
 
Authors argue that flagging, and subsequent takedown,
constitutes gov’t action—takedown is directly causally related to the flagging.
They also argue that IRUs raise the specter of state action: allowing private
action to be held to const’l standards where state affirmatively encourages
actor; §1983 suits would be dismissed b/c of §230 immunity. 
 
UK definition of extremism: vocal disrespect for key values,
calls for death of armed forces—would be overbroad/unconst’l in the US. Also
lack of procedural safeguards.  Internet
cos. generally don’t provide adequate notice/right to appeal.
 
Klonick suggests that Google, FB, and Twitter aren’t very
vulnerable to gov’t pressures and easily able to push back.  IRUs couldn’t do their job w/o social media—the
platforms then have a lot of leverage in terms of denying gov’t access to
ToS.  [Though the platforms also trade
off interests and may sacrifice some for leverage on others, like stopping DMCA
reform making them more liable.] Also, content moderation at the big three at
least offers an extraordinary amount of notice—what more would you want, other
than notice of ToS, notice of takedown and reason, notice of existence of
appeals process, all of which are provided? 
A lot of appeals processes may not be available per platform, but many
times there are.
 
Transparency reports are a good idea: gov’t requests by
month, which would let the public know about the relationship b/t the platform
and the gov’t.
 
Llanso: we’ve seen some high
level examples of Google, FB, Yahoo taking affirmative stances against
overreach.  Concerned that there’s no
guarantee they’ll always be able to take that kind of stand, or that
other/smaller intermediaries will be able to make that stand.  Pressure on credit card companies as an
example: Backpage v. Sheriff Dart.
 
Molly Land     Human
Rights and Private Governance of the Internet
Rita Cant, presenter: Reminder that 1A isn’t universally
applicable as sometimes we think in the US. 
Even immediate removal of defamatory content upon notification of same in
the European Union can lead to liability. 
Institutional views drive courts’ understanding of roles of
intermediaries. European bodies aren’t dismissing the concept of intermediary
protection for speech, but holding them liable when they have capacity to
police users.  If they fail to do so,
liability attaches.  View that big hosts
have the power to remove content and thus the responsibility is just wrong,
according to Land.  Rather than liability
based on size, human rights law prescribes a different principle: an
intermediary that participates in creation of culpable speech is different than
one that merely serves as a conduit. 
Regulating them as colluders/contributors to human rights violation is
not regulating them as intermediaries. This prevents over-takedowns.
 
But is a platform’s takedown of legitimate speech a human
rights violation the way that facilitating murder or illegal mining is?  Those seem very different.  Wrongful takedown of expression: is it even a
violation of human rights at all if it’s according to a company’s standards?  Co-regulation for allowing gov’t to
affirmatively protect those rights may be quite difficult—generally, gov’t
actively enforcing human rights online has undermined those rights.
 
Land: Would like a bright line rule, but jurisdictions vary;
would not be seen as legitimate in many jurisdictions giving more weight to
dignity, protection against discrimination, etc.  Easily convinced that co-regulation can be
worst of both worlds, with lack of transparency.
 
Kate Klonick  From
Constitution to Click-Worker-The Creation, Policy, and Process of Online
Content Moderation
Presenter: Molly Land: Deal with actual empirical evidence
about how this works. Interviews executives and click-workers enforcing the
policies: FB, Twitter, Google.  May have
just 2 seconds to look at each piece of content.  Transborder nature affects these policies
too.
 
For future: closer connection between normative questions
and empirical research.  Right now there
are a lot of possible normative questions you could ask.  Maybe empirical research helps us understand
the nature of the problem. Who’s doing this, what the content problems are,
etc.  If these policies are in response
to user pressure v. gov’t pressure/avoiding regulation, we might have different
reactions.  Promoting v. defeating user
preferences may differ from regulatory perspective.  Also, why these companies and not
others? 
 
Klonick: FB, Twitter, Google are continuously operating for
a while. Primarily UGC companies, specifically YouTube.  History matters: created mostly by small group
of lawyers who were committed to the 1A and wanted to take down as little as
they could while retaining an engaged userbase—some of the same lawyers moved
from company to company.
 
Balkin: intermediary liability rules are state action
rules.  The only Q is whether the free
speech principle you use prohibits what’s being done.  If we tried an IRU in the US, though the ISP
is permitted to have a TOS, gov’t is probably not able to say “please enforce
your TOS with this class of content.” 
Line could be different—could be Grokster-style inducement for
everything, not just IP.  Leaves a wide
swatch open.  Internet company could
decide to be a passive conduit for something, but also curation and hosting.
Don’t want to tell a company what kind of business model it can adopt.  Drawing a line like Grokster offers more
opportunities for innovation.
 
Whenever the gov’t shapes the innovation space and
permissible rules about when a private party we rely on for speech will be held
liable, the gov’t is always already involved in that decision. The human rights
laws are always invoked; the only question is the substantive one: what do
those laws require?
 
Q: Gov’ts across the globe are resorting to self-help w/data
localization and content regulation, often affirmatively objecting to US
approach. Art. 20 of one treaty outlaws hate speech: advocacy of hatred that
incites hostility, discrimination, or violence. 
Microsoft’s response: commit to obey local laws where we do business,
informed by int’l law.  We have to
distinguish social media from search engines. 
Mapping all info on Web is critical part of research/advancing
knowledge; rely on notice & takedown rather than looking for affirmatively
offensive content. Nobody elected us to make these decisions. We couldn’t hire
the right people across the globe to make a nuanced decision.  So we use notice & takedown; we publish
our standards.
 
Land: if we just went w/users, it’d be all porn, so it makes
sense for companies to have freedom to shape their own communities. Signal to
gov’t about where they are going too far.
 
Balkin: consider Southern gov’ts cooperating indirectly or
directly w/private entities to enforce private segregation—also intermediary
issues.
 
Abrams: terrible terrorist attack; gov’t learns that the
perpetrator just watched a particularly explosive and incendiary work touting
jihad.  President calls in Microsoft
& Google etc. and provides list of things they ought to do to screen out
bad content, though you don’t have to do it. 
For the safety of the country you should do it; and the President tells
the public that she has called for this action on their part.  Is that a problem?  [Note that this already happens in less
fraught circumstances—consider the gov’t’s organization of the best practices
in DMCA notices.] 
 
Q: when the NYT decides not to publish an article b/c the
gov’t pleads with it to hold off on national security grounds, is that state
action?
 
Balkin: that’s the Backpage
case. 
 
Llanso: reminds her of Innocence of Muslims.  Yes, that’s improper for the gov’t to do,
even in emergency circumstances. There are options for more formal procedures.  Telling the country about the request starts
feeling like coercion.
 
Klonick: Innocence of Muslims was a big deal for her
interviewees—often called the cause of the Benghazi attacks; people took it as incitement (even if that wasn’t
really the cause). Even w/pressure from White House, they uniformly decided not
to take it down.
 
Balkin: the fact that people violate the constitution isn’t
an argument, it’s just a fact.
 
Lyrissa Lidsky: where does gov’t speech come into this and
the gov’t’s right to express its opinion? 
If Obama had an op-ed saying ISPs shouldn’t publish Innocence of
Muslims, is that gov’t speech and ok or not ok?
 
Llanso: fact-intensive: expression of opinion versus
suggestion of consequences/coercion.  If
they start talking about modifying §230 if website owners aren’t more
responsible, that might be coercive. 
[But if they talk about amending §230 at some time there hasn’t just
been an attack, that’s ok?]
 
Klonick: YouTube took down anti-Thai monarchy videos; claim
is harm to the Thai people. Exporting 1A standards in many cases, though.
 
Q: 4.5% of world population is covered by the 1A.
 
Klonick: the click workers are from countries that don’t
have an easy context for the n-word. So they have to look at a report by
looking at the person’s whole page.
 
Llanso: when content is illegal, transparency about it and
where the locations are can be difficult, such as child porn, or avoiding
providing personal data.
 
RT: Not a hypo about gov’t pressure: 512 hearings, Katherine
Oyama of Google gets directly told: do more for copyright owners or we’ll have
to change this.  Did that violate the
First Amendment?
 
Balkin: Not a threat if they have a right to do it. Congress
has the right to change the rules of liability, unless the reason is viewpoint
based.  That’s the fact question to be
resolved: whether the reason is viewpoint based. 
 
Q: don’t assume private corporations are benign compared to
the gov’t.
 
Klonick: real name policies are designed to make sure people
know who’s attacking them. This is a way to control libel etc.  But they differ platform to platform.
 
Llanso: that’s a controversial policy; it also generates
worse outcomes for people with traditional Native American names whose names
aren’t recognized as “real,” or people at risk of stalking, harassment, or
abuse.  Still sees gov’t effort to
restrict publicly available speech as more dangerous than indiv. co. decisions,
which can have big impacts but not as big.

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FESC: Sex offenders and anonymous speech

David Post & Annemarie Bridy         Sex Offenders, Anonymous Internet Speech, and the
Constitution 
Discussant: Jonathan Hafetz: Anonymity doctrine v. federal/state
sex offender notification acts, which impose identity disclosure requirements
on sex offenders. Over 800,000 people, a quarter of whom were juveniles at the
time of conviction. Have to register w/local law enforcement and reveal all
internet identifiers. Failure to disclose is a felony.
 
Current challenges: it’s not clear what level of scrutiny is
required. What narrow tailoring means is also highlighted by these cases. Where
the gov’t singles out a class of persons to be deprived of a 1A right, the gov’t
should have to show more than some statistical likelihood that anonymity will
hamper future investigations.  Also not
clear about how many safeguards are needed against disclosure to the public.  How concerned should we be about spillover
from these restrictions to other types of speech?
 
Bridy: One possibility: 
If we’re just disclosing info to the police, no harm no foul. Interested
in structural surveillance; potential for this caselaw bleeding out into an
attitude which normalizes structural surveillance. We might behave better if
the police are watching us—keep these folks from reoffending. They’re so
marginalized that people have little sympathy; doctrine will get warped if
applied to a group considered distasteful.
 
Post: prisoners/foreign nationals have lesser/no 1A rights.
If the courts just came out and said these were a lesser class of people, that
might be terrible for those people and doctrinally wrong, but at least it would
cabin the damage for the rest of us. The courts do not say this.  They say that these people have served their
time and many are no longer on probation/parole and have same 1A rights as the
rest of us. That makes the doctrine more worrisome b/c this is the same 1A I
have to rely on if I have to disclose my internet identifiers.  Courts that have looked at these challenges
have said in one way or another: yes you have a right to speak anonymously, but
that doesn’t mean you have a right to speak anonymously as to the police.  That’s stunning!  Courts worry about publicizing the info, as
if the right is only anonymity as to the community and not to the gov’t.  If that becomes 1A doctrine, there’s not much
less of the right to be anonymous.
 
Bridy: courts that worry about disclosure say they can
construe it narrowly: police can only use this info for a specific
investigation. Who knows whether that construction makes its way out to the law
enforcement officers themselves.
 
Post: crushing set of disabilities across the board: due
process, ex post facto, cruel & unusual punishment, etc. There is a social
justice aspect to this, and we want people to see that.  Can your right to speak anonymously be taken
away because you’re a member of a group that, we assume, is statistically more
likely to commit a crime in the future?
 
Q: Qualified privilege, not right: courts are more willing
to engage in balancing tests with anonymity than with other clearer
rights.  Registration requirements: a
prior restraint!  Distinction b/t
disclosure to gov’t and disclosure to public is ridiculous! Where the confusion
may be happening is over the retaliation language in lots of cases—the chill
happens even without punishment.  Scalia
wanted retaliation to be a requirement, but that’s rejected by Macintyre: you don’t have to show that
persecution will result, you just have to show you were compelled to disclose
your name.  Doe v. Reed public records law case does say you need to show some
initial risk of retaliation to win a facial challenge; that’s limited to the
electoral context though.
 
Bridy: Empirical work on recidivism/collateral effects; some
literature indicates that for juvenile sex offenders required to register, they
had a greater rate of rearrest and nonprosecution for things.  Authors think there’s a surveillance effect:
police look more closely at them and more likely to rearrest on thinner
evidence.  So that’s some evidence of
retaliation.
 
Q: pamphleting registration cases, anti-mask law cases—state
doesn’t get to do that even if the speaker hasn’t shown risk of
retaliation/harassment outside the electoral context.
 
Post: cases are split in terms of upholding—but even the
ones that struck them down indicated that public v. police disclosure line is
important for that.
 
Lyrissa Lidsky: fighting a myth that these offenders are
uniquely likely to reoffend.
 
Post: there seems to be a small category of offenders
w/significant risk of recidivism.  Then it
goes to the overinclusiveness of it. 
Likely harm as putting the gov’t to its proof; courts just say the risk of recidivism is very high.
The SCt has said so, based on an SG brief that cited a Psychology Today article that cited no actual research.  Now other courts just cite that SCt case.
 
Bridy: often the harm is articulated as solicitation of
minors online; tons of those required to register weren’t convicted of crimes
relating to minors, and many of those who were weren’t convicted of crimes
relating to  minors w/any online
component.  And identifiers are required
to be registered for almost anything, including ecommerce sites where you can
ask a seller a question.
 
Q: doctrine seems solidly on your side assuming you can
answer the question about harm.  Devil’s
advocate: if people revisit Watchtower Bible, which said no registration w/the
town can be required, should we adhere to that in all cases? Arguments about
traceable anonymity: you don’t want someone who might do harm to block
surveillance—CALEA.  One thing that might
be going on is that courts might say: it’s ok if you get information that
allows tracing should tracing be required, and put it in a lockbox until it’s
needed. Maybe courts are convincing themselves that such a lockbox exists or
that what’s in place in police departments is sufficient to protect the info.
Even if the risk of future harm is low enough, it’s safe enough that most of us
will feel fine surfing the web—if you’ve got nothing to hide, you’ve got
nothing to fear.
 
Q: indeed, most forms of anonymity online are very
traceable.
 
RT: What’s the law if any about public employees required to
disclose as condition of employment? What’s the interaction w/national security
law where there’s basically nothing stopping the gov’t from surveilling right
now, it turns out?  (I’m in the middle of
reading Charlie Savage’s Power Wars.)
Good-behavior rationale as concession of chilling effect?
 
Post: subject to criminal penalties if you don’t disclose =
unique versus the rest of us. Most rearrests of offenders are for failure to
disclose.  In terms of deterrence: the
deterrence is supposed to be of conduct. [But it has to be deterrence of doing
things like ever interacting with a minor, right? The idea of the chilling
effect is that people steer far wider of the prohibited zone.  But perhaps the thought is that nothing is
lost if the sex offender can’t interact on social websites where minors might
be.]
 
Q: surveillance in minority neighborhoods: more surveillance
leads to more police encounters leads to more requirements to report leads to more
failures to report leads to more “criminality.” Which reinforces the legitimacy
of stripping away rights from that population. 
Locate your story against a backdrop of what institutionalized
surveillance does in terms of self-fulfilling prophecies.
 
Bridy: also connects to questions about uses of big data.
 
Abrams: there’s no general right of anonymity.  Libel: you can cut through anonymity.  You should deal with that more in the
paper.  Separate class treatment: aren’t
you conceding, by not objecting to the whole registration requirement absent
the internet disclosures, that they are special classes? That is, you’re not
contesting that they have to register address, license plate, etc.?
 
Post: courts at least pay lip service to the idea that they
aren’t in a special category for 1A purposes, but then treating sex offenders
as if they are in fact a special category.

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FESC: The Supreme Court of Sign Review: Reed and Its Aftermath

Urja Mittal      The
Supreme Board of Sign Review: Reed and its Aftermath           
Discussant: Enrique Armijo
 
Armijo says “reaffirmed” and Mittal says “redefined” 1A
doctrine.  Facial question of whether the
gov’t regulation is content-based; purpose has no role in that inquiry.  Once it’s content based, strict scrutiny is
applied.  Fewer laws will survive if they
incidentally refer to speech.  What has
changed?  How did we get here?
 
Central Park: Ward v. Rock Against Racism: time place and
manner; content-neutral and thus ok. 
Kennedy says: principal inquiry in content neutrality generally,
including TPM cases, is whether gov’t adopted regulation b/c of disagreement
w/the message conveyed. Purpose is controlling. This is dicta as to speech
cases generally but it explodes in the lower courts.  That is no longer good law.  Purpose is only one way towards strict
scrutiny; in the past, the result of a purpose inquiry could also point towards
intermediate scrutiny.
 
Mittal argues that this sacrifices nuance for rigidity.  Panhandling case in 7th
Circuit.  Robocalls w/content based
exemptions = now face strict scrutiny. Traditional deference to legislature in
making some reference to content is gone even when we have no reason to
distrust the motive.  Courts have been
trying to figure out ways to concludes the Court didn’t mean what it said.  Workarounds: secondary effects doctrine
(technical data about weaponry—that regulation seems clearly content based).  Confusion about sign cases: some treated as
commercial speech cases, some not.
 
Responses: Some of our reaction to these cases could be
deemed 1A Lochnerism derangement syndrome: every 1A case is viewed as
weaponized to destroy the administrative state. 
Reed doesn’t necessarily
trigger that argument, not as much as Mittal argues.  The Ward
language was a problem; it confused content and viewpoint discrimination, which
is now a much clearer distinction than it was prior to Reed.  Ward is just a TPM case, and that’s a good thing.  There is also a real, unexamined problem
w/r/t focusing so much on gov’t purpose when deciding when a law is
constitutional, a problem recognized in other areas of const’l law. Purpose can
change or be obscured.  Runs the risk of
focusing on why the law was enacted, which does nothing to bind a future enforcer
from applying the law in a content discriminatory way.
 
Workarounds, in Mittal’s argument, are just law.  There are doctrinal interactions all the
time: parties debate whether this is a commercial speech case or not.  It’s a big presumption to make to say that
commercial speech doctrine will remain; that’s a fair point, but for now it’s
ordinary to deal w/doctrinal interactions.
 
TPM showing: makes it harder for the gov’t to get to
intermediate scrutiny. If that’s harder, what’s the problem with that? 1A is
our best defense against stupid laws, which shouldn’t survive challenge. No law
that infringes even incidentally on expression should survive challenge if it’s
stupid.
 
Mittal: Akin to Lochnerism, but not really my concern
here.  Reed is a problem even without weaponization of the 1A.  Patterns in lower court: ignoring cases on
point forces courts to pigeonhole into other doctrines to avoid Reed, like secondary effects; this makes
law more incoherent and less predictable, and also messes w/secondary effects
doctrine moving forward.  Watering down
of strict scrutiny is also problematic. 
Intermediate scrutiny looks more like rational basis scrutiny, yes, but
then strict scrutiny will get watered down to look more like intermediate
scrutiny, and then the judiciary loses its line of defense against the really
dangerous laws.  Strict scrutiny not
fatal in fact—so is it just a knife and not a gun?  Loss of nuance means that nuance comes back
in less predictable/coherent ways. 
Voting rights, public order—if speech overrides all other interests that
a legislature deems important, that seems problematic.
 
Even if problematic to focus on purpose, you don’t escape
that w/Reed, which just makes it
easier to trigger strict scrutiny; you still have to look at purpose.
Compelling interest inquiry is still a purpose based inquiry, absent the
ability to balance interests. [Good point.] 
Does it disable the category of commercial speech?  The case law is not yet clear; contest
promotions case from California; you do see other courts applying Reed to cases otherwise subject to
commercial speech doctrine.
 
Q: Silver lining: strict scrutiny for abortion counseling
statutes/compelled disclosures?  [Good
luck w/that; abortion gets its own rules.]
 
Mittal: idea of cleaning up our doctrine: forces us to
figure out where we want 1A to tailor around certain things.  Abortion related speech has to be reevaluated
under the new across the board rule; as long as courts at least address Reed. 
Reed forces us to think about
the purpose of content based
discrimination doctrine. 
Equality/liberty interests: no content based exception foir labor
picketing, invokes equality as well as liberty. 
Maybe content discrimination doctrine is really about equality: Reed can ask us to focus on that, and
when equality should lead us to care about a distinction—IP laws might justify
special treat.
 
RT: Three things: (1) In re Tam: that is dependent on Reed and is a commercial speech case despite
claims to the contrary; to see that it is, look at why the majority says it’s
ok to uphold the bars against deceptive and confusing marks while striking down
disparagement: b/c Central Hudson says misleading commercial speech can be
banned entirely. After Alvarez, this
can’t be true unless TM registration is commercial speech.
 
(2) That line about the 1A being our “best defense against
stupid laws” is why Armijo’s position
gets called Lochnerism, and I’m going to quote it in the future.  [Rebuttal: in many cases the ballot box is
our best defense against stupid laws; this is serious Carolene Products footnote 4 territory though.]
 
(3) Playing w/this idea, not sure about it yet: 1A special
pleading?  Armijo says purpose is
recognized as problematic in other areas of the law, but is that actually true,
or is it just what academics wish were true w/r/t 14th Amendment race
cases?  Since Washington v. Davis came
out the way it did, isn’t it more true to say that Reed represents an exception to the general rule that disparate impact
on some right or class we care about isn’t of constitutional significance?  1A special pleading may well be ok—there’s a
lot of theories about why that might be so—but I want to put that on the table.
 
Floyd Abrams: Just cited Reed
in a brief for the cranberry industry: commercial compelled speech case, so he
thinks it extends that far.  Seems to him
that as a textual matter, the strongest argument that it applies to commercial
speech at all is its reliance on Sorrell
and its rejection of Breyer’s anguished concurring opinion about the very fact
that it’s relying on Sorrell.  Reed
reads as if it were meant to be a big
deal.  Robert Post’s reaction: are you
telling me that every grade I give is subject to strict scrutiny if I work for
a public institution?  [Post doesn’t work
for a public institution, but that’s a decent question for those who do and it’s
a comparison I make in my paper on TM.]
 
James Weinstein: Lochner
had a certain appeal, but he doesn’t think that’s the 1A’s job.  Mittal’s argument seems in part that Reed pushes 1A doctrine further into
incoherence.  “All-inclusive” approach:
anything that is speech in ordinary language sense is w/in coverage; there are
no limits to coverage except “conduct” in some natural sense of the word.  But what should strict scrutiny be reserved
for, otherwise?  Cranberry disclosures
and antiwar protests should perhaps not be treated similarly, but where is the line?  Watered down strict scrutiny seems to be the
only result.
 
A: Thinks that the line is political speech; balancing
should be different in commercial arenas. Cleaning up laws v. over-rigidity and
lack of nuance. Courts will try to retain narrow tailoring; not clear how Reed will be hemmed in—it’s different if
it’s the lower courts v. the SCt takes it up again.
 
Armijo: Is it possible to be suspicious of high-value
low-value speech distinctions and not be a 1A Lochnerist?  If so, how?
 
Weinstein: what leads to Lochnerism is the notion that
everything is covered and subject to strict scrutiny.
 
Q: If you don’t think coverage will reach everywhere (public
school grades), you don’t worry as much about Lochnerism.  On its face, Reed could and maybe should reach ©, public school grades,
commercial speech, etc.  Who should be
making that decision?  Is that right?
 
Abrams: It’s a good idea to wipe out stupid laws that
impinge on free speech, not just all stupid laws.
 
Armijo: the voting booth selfie laws were passed in response
to a problem from a long time ago.  If
that kind of lawmaking implicates speech, which it does, we should be more
suspicious/put the gov’t to its proof. That’s exactly what the dct judge
did.  There’s nothing in the record that
shows that it’s necessary.  It’s not a
stupid law, but is there any actual harm in the record that supports it?  [How old does that harm have to be?  Do we have to wait until someone testifies now
that their employer didn’t just tell them how to vote, but demanded proof?]
 
Mittal: the problem is that Reed strikes down both the ballot selfie law and §2(a) of the
Lanham Act.  Argument was that
anti-disparagement is inconsistent w/the commercial focus of the Lanham Act,
and that’s a place to start, but equality is also a value. Tiers of scrutiny
are ok.  Under TPM analysis, ballot
selfie case might still have fallen—available alternatives to preventing
employer coercion/corruption in the voting booth.
 
Abrams: why is it wrong when you deprive people of a benefit
based on a gov’t determination of offensiveness to strike it down?
 
RT: [then a lot of discussion about TM discussing the
difference b/t morality and anti-discrimination; it is an evidence-based
standard based on social meaning, not on gov’t approval.  And the difference b/t TM and ©–© does
support a number of content-based distinctions, 
like compulsory cable licenses.  If
the Washington team were denied any TM at all while it used the name, Abrams would
be right.  But it can use the name and other
marks it uses will be protected, including the logo and colors.  And we discussed the difference between
registering a TM and a public teacher giving a bad grade, especially if the
grade is based on the student’s use of a slur.]
 
Abrams: we’ll work that out. 
Children are different; education is different; teachers are different—historically.
 
RT: [If history is your guide, public policy-based limits on
TM including morality have a long history, even before registration. More
generally, if there is a reason to take an extensive gov’t program involving
millions of individualized determinations out of the Reed category, then TM registration is a decent candidate alongside
public education.]

Mittal: demonstrates how much Reed leaves undone/to be worked around.

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