U.S. Copyright Office, Section 512 Study Roundtable

Opening Remarks
Karyn A. Temple, Register of Copyrights and Director, U.S.
Copyright Office
Nat’l and int’l changes since 2016 roundtable—looking for
updates.  [Congrats on her first official
event as Register!]  Tale of two cities:
very different perspectives on how DMCA is working/not working—have those perspectives
changed on the voluntary or caselaw or int’l side? 
CO: Regan Smith, general counsel
Brad Greenberg
Kevin Amer
Kimberly Isbell
Maria Strong
SESSION 1: Domestic Developments          
Erich C. Carey National Music Publishers’ Association: BMG
v. Cox is important: opportunity for successful importance of plain language
where service enabled repeat infringement on massive scale. But music community
hasn’t changed its mind about DMCA: that was an extreme situation with millions
of notices sent and $8 million in fees. Not feasible for enforcement—heavy burden
for major publishers and individual creators. Enforcement system is gamed to
confuse notice senders.  Rigged system.
DMCA was supposed to help development of fledgling internet; service providers
and © owners would cooperate to deal w/infringement. Has helped to create some
of most powerful companies, but onus still on © owners to police. Building has
been built; time for the scaffolding to come down. Look internationally.
Ken Hatfield Artist Rights Caucus of Local 802 of the
American Federation of Musicians: Unfair loophole that allows profit from mass
infringement. Litigation alone won’t solve the problems with the safe harbors.
At odds with Congressional intent: neither active cooperation w/platforms nor
STMs have materialized. Reform is needed to restore rights/livelihood of
musicians.
Mike Lemon Internet Association: over 40 of the world’s
leading companies.  DMCA works in encouraging
creation and dissemination. 
Mickey Osterreicher National Press Photographers Association:
recent study estimates that more than 2.5 billion works are stolen every day,
23% in the US. A takedown notice is the only alternative photographers have.
But notices are encumbered by Lenz fair use considerations [the horror],
counterclaims, and counterclaim nightmares. New EU obligations for OSPs should
inform our conversations.
Jennifer Pariser Motion Picture Association of America: if
you were wondering if anything has changed in 2 years, these intros let you
know. Cases in the last few years about repeat infringers are promising but
infringement continues to devastate the industry. [See The
Sky Is Rising
for some actual numbers.]  Takedowns
have marched on w/o red flag notice or representative lists.
Meredith Rose Public Knowledge: vast and delicately balanced
body of copyright law; 512 is just a part. We must reckon w/broadband, 512, and
SCt’s Packingham decision recognizing a 1A interest in being able to speak and
be spoken to online. 50 million Americans have only one broadband provider—accusations
shouldn’t be enough to cut them off of access. That affects knowledge standard
for secondary liability.
Aws Shemmeri ImageRights International, Inc.: LiveJournal
decision is a step in the right direction—scrutinize relationships ISPs have w/user
communities. Interactive/curated relationship w/users benefits them, leaving
out content generators. There’s still a circuit split and so case law alone won’t
resolve it.
Rasty Turek Pex: Technical challenges: rightsholders bear
the cost of takedowns. Even if there’s a tech solution, platforms push against
active measurements like crawling to ID content. As such, there’s a disbalance.
Platforms have to be more accountable.
Rebecca L. Tushnet, Organization for Transformative Works: The
case law tells us the same thing as the UC Berkeley
study of takedown practices
: There are many successful models out there,
and even very big sites like ours with very active creators and millions of
works can receive very few legitimate takedowns. Amazon’s Kindle Worlds, for
example, mostly receives anticompetitive takedowns from competing writers [reflecting
the difficulty of fighting back at the individual level, only one 512(f) case
of which I’m aware, Quill
Ink
, has been brought based on a Kindle Worlds takedown].  Generally, 512 and its implementation by
different platforms have encouraged an explosion of expression; by contrast,
rules written as if YouTube is the model would crush the alternatives and ensure
there was only YouTube.  
[citation: Testimony of Stephen Worth, United States
Copyright Office Section 512 Study, Public Roundtable, May 13, 2016, at 248,
http://bit.ly/2IkiER5
(“[W]ith Kindle Direct publishing, authors routinely try to climb to the top
spot in their category … by issuing bogus notices against higher ranking
titles. And this for us actually accounts for more than half of the takedown
notices that we receive.”).]
[AO3 is the 316th most popular US website,
according to Alexa.]
Brian Willen   Wilson
Sonsini Goodrich & Rosati: DMCA works and continues to work. Basic bargain
is the right one. Fosters cooperation: real obligations on platforms but main
burden is on © owners who have the most knowledge of their works and benefit
from them.  Motherless case in 9th
Circuit: example of getting it right. Real sites that are home to original
works thrive, while piratical sites mainly encouraging/inducing infringement
have faced consequences.
Mr. Winterton NetChoice: DMCA applies obligations to
least-cost avoider.  Don’t have to be
aware of all © content; a cottage industry of monitoring services helps with
this.  512 has empowered platforms for
artists and all Americans to express themselves. W/o 512 we would get lock in for
major services.  Europe’s Art. 13: must
know every piece of © content in existence. Protect American innovators,
artists and platforms: lead in opposing these efforts.  US should work to incorporate 512 in trade
agreements to protect free speech and creativity.
Smith: Pariser mentioned repeat infringer. Are Cox &
Grande & Motherless right?
Pariser: the first two were correctly decided as far as they
went for repeat infringers.  Contributory
liability/jury instruction part of Cox they have an issue w/.  Why are these bright spots? B/c a court said
the DMCA means what it says, and that hasn’t happened before b/c courts have
not required a representative list or applied red flag notice. Repeat infringer
= must act on multiple notices for the same user, ending in terminations.  Motherless: mixed bag.  We take issue w/ the notion that any kind of
policy that a service can dream up is ok—written, unwritten [this was a one-man
ISP, by the way]—most troubling part is that the operator doesn’t need to keep
track of the notices.  He used his
memory.  The good news is that he
actually terminated 2000 individuals. 
RT: Motherless is important b/c it deals w/ the incredible
variety of sites out there. This is a one-man shop; if he has a server failure
& loses all his records, he shouldn’t lose all DMCA cases in the
future.  Flexibility in what is required is
important.  Even big sites like AO3
receive very few DMCA notices—there is a big variety of sites out there and not
just in the small/long tail segment of the market.
Smith: is there a bare minimum on a repeat infringer policy?
Willen: the courts have focused on strikes; that creates a
clustering. For repeat infringer policies, you want to get bad users off the
site but you also want to educate users who are fans v. pirates. Flexible
policies can use first/even second strike as vehicle for educating users.  You can also be attentive to consequences of
loss of broadband v. loss of access to a site.
Carey: Industry perspective: Uphill battle getting these
cases off the ground to reverse engineer an ISP’s own infringer policy.
Requires massive discovery and tech knowledge. 
[Note how this implicitly treats a subset of ISPs as the full set of
those who have and need DMCA policies: even if it’s true that the cases that
get to discovery are complicated—in significant part because small sites and
even big ones like Veoh buckle under litigation costs—that doesn’t mean that he’s
diagnosed a problem with the structure of 512 or that an alternative would be
better for the system.] You’re lucky to be able to litigate.
Smith: so should the burden be on the © owner?
Carey: No. 
Smith: does the newer case law shift the burden on repeat
infringers?
Carey: no, just a proper balance according to what the
statute intended. If these circumstances (Cox and Grande) weren’t failure to
enforce repeat infringer policies, nothing would be. 
Hatfield: IANAL, but having different standards for an ISP
individually run sounds reasonable, but not if it’s applied to the giants. [Note
that a small ISP can have a big footprint, like our all-volunteer site.] Solutions
should be focused on upload filters—make sure all music has IRC codes.  Cloudflare gives complete anonymity to users.
Cost of litigation–$1500 to $3000 for a takedown, while litigation is up to $2
million. It’s virtually impossible for musicians to do it. Prime earning time
for new music is 18 months, but cases are slower than that.  512 implemented/interpreted in ways that
create fertile ground for dragging cases out. 
[Of course all of that precedent came from P-favorable rulings that made
it impossible to resolve these cases early.]
Rose: 512 applies to broadband and platforms, and those have
very different stakes.  We don’t often
say that ISPs are our friends at PK, but it’s US policy to increase access to
internet.  To eject someone from their
only broadband network is a very serious issue, and Packingham recognizes the
profound First Amendment interest just in access to social media.
Amer: 512(a) and (c) have differences. Pre-Cox, we heard
from 512(a) ISPs that their practice was to reject notices under (c); Cox obviously
casts some doubt on that practice. Does anyone have a sense of which practices
have changed in light of Cox/other cases?
[Nobody knows.] Carey says there’s general sense that
practices have changed, and Charter case is currently being litigated/litigation
against others is ongoing. Is it effective means of enforcement/repeat
infringer policies? Still figuring this out.
Isbell: Rose says Packingham indicates 1A interest in
access. Do you see terminations pursuant to a repeat infringer policy as being
state action?
Rose: not state action directly. But you must in order to
avail yourself of a safe harbor. As a practical matter it becomes equivalent
b/c the potential damages are so big. There’s some gradation.
Greenberg: voluntary measures negotiated in the shadow of 512?
Rose: policy concerns there. 
Packingham: sex offender registry, and still not good enough to cut him
off of social media access entirely.
RT: NYT v. Sullivan: the scope of the rights the state
enables have 1A implications b/c the judiciary is a state actor.
Pariser: an appropriate repeat infringer policy takes
account of the statutory command that termination should be in “appropriate”
circumstances—you can take into account the nature of the service. Policies can
vary provided that they are actual policies. 
First Amendment: repeat infringer obligation doesn’t implicate 1A
concerns b/c there is no state action; unlike in Packingham, though there are
some rural areas w/a single provider [50 million people!], in general termination
from one ISP isn’t a death knell.
Smith: LJ v. Mavrix case. 
Shemmeri: Prior to that appeal, there wasn’t a lot of
success against non-pirate-oriented ISPs. This decision, on the heels of BWP
where some users were deemed independent contractors—this case rightly held
that editorial posts/staff uploading their own material have an intricate
relationship w/users in which they’re curating the content, seeing that it’s
favorable/profitable on their end.  Sites
are profiting from the content and there is some review, so it’s natural not to
give 512 protections. [Note collapse of vicarious and contributory liability: exactly
the problem, where you get one from column A and one from column B and that’s
enough.]
Willen: any pre-upload moderation should not take you out of
512(c): Motherless helpfully clarified that pre-upload review and moderation to
look for illegal material, material that doesn’t fit w/in the service. 
Smith: would it make a difference if they screened only for
cute cat videos/banned only cute cat videos?
Willen: it shouldn’t. We know from 230 that Congress wanted
and encouraged OSPs to remove inappropriate content.  The idea that services that are doing exactly
what 230 encourages should lose 512 protection isn’t good for society, for users,
for copyright owners.
Amer: Mavrix’s standard: if the ISP’s activities were narrowly
directed at enhancing accessibility of the posts, that’s still at the direction
of the users.  Is there any room for
curation w/in that standard?  Kicking out
cat videos.
Willen: there is and there has to be room for curation.  Viacom case: the use of related/suggested
videos. That’s a form of curation/moderation—you like this, you may like that.
More broadly, every service now does some form of “curation”—what we mean is
some effort to help users sort through a mass of UGC and find things they like.
The idea that you shouldn’t be able to do that and have safe harbor protection
means we get a bunch of junky, useless sites [the 230 point is really strong
here].
Amer: Scalia’s Aereo dissent: isn’t it an administrable rule
to say that if someone is choosing the content, that will ordinarily tip them
into direct infringement?
Willen: distinguishes LJ: people are submitting things but
they don’t go live. The ultimate decision about what is posted is made by the platform.  That degree of ex ante selection makes you a
traditional publisher.  That does start
to put pressure on 512(c). But there’s a fundamental distinction b/t that and
sites that essentially let people mostly put stuff up that they want and then
performs sorting operations after that. 
At the same time, those services are increasingly saying we don’t want
terrorist content, porn, etc. whether or not they’re “legal.” The idea that making
those kinds of selections jeopardizes safe harbor is very very troubling.
Isbell: reading 512 in a way that negates 230 doesn’t make
sense. But Congress explicitly carved out IP from 230—so shouldn’t the approach
be different?
Willen: 230 is relevant even though it’s not applicable to
IP b/c it clearly says Congress gave ISPs a right to/encouraged them to remove
content b/c they find it objectionable whether or not it’s legal. 
Smith: can you reconcile that w/UMG’s statements about
active involvement in content selection?
Willen: there’s language in the cases that goes both ways,
but no case of which he’s aware holds that by making decisions about what’s
good/bad content you fall outside of 512(c). 
That interpretation is inconsistent w/incentives Congress tried to
provide in 230 and w/public policy generally. What kind of internet do we want?
Pariser: Objects to the notion that “a moderator curating
content implies no safe harbor” is bad for content.  Now all these sites that would otherwise have
been filtering content stop doing it—that’s not true! The reality is that
nobody is curating for copyright at this moment. They’re picking and choosing
content that they like & do not like for reasons of their own.  Porn/violence/low quality files, but
infringing content can stay until there’s a takedown notice. The notion that a
service provider would lose safe harbor seems entirely right if they
demonstrate that it is going into the content that is being supplied by users
& picking & choosing among those files, it should have the obligation
to go after infringing files.
Smith: where would you draw the line? Pre-posting or
post-posting?
Pariser: no distinction. If you choose to curate, that is
the moment you need to filter for infringing content. Disagree that you end up
w/ a lot of junky sites; you end up with a lot of sites w/filters that are
inexpensive. 
There is a continuum.
Amer: did Motherless get it right?  It would create bad incentives to say that a
site that decides to screen out the worst content loses the safe harbor. The
court distinguished Mavrix, which is much more focused on choosing the content.
Pariser: makes perfect sense given 512. Part of our position
is that the court started veering off the correct interpretation of 512(c) and
it should always have been the case that if a site demonstrates that it can control
its content, it should be filtering. Given that the law didn’t develop that
way, Motherless makes sense to distinguish b/t truly curated and more
pedestrian filtering for child porn.
Greenberg: say we have a new 512. Your position is filter
for anything = must filter for © too?
Pariser: demonstrates the ability of the site to filter.
Lemon: content moderation is a very difficult subject. Vast
majority of content moderation is fueled by users flagging objectionable
content, which is largely the way the DMCA also works. Platform’s resources may
be enough to give it proactive content moderation ability, but the idea that
they can take a child porn hash and that using it would thereby trigger a ©
filtering requirement is really problematic. 
If you can filter, then you must—then we have to fight over “can.”
Smith: Zazzle case: putting it on a physical product. Is
that different?  Line at a physical product?
Lemon: there are different legal implications if you
proactively take a © work and market it on a physical product.
Smith: is there a difference b/t that and marketing for
eyeballs?
Lemon: complicated—depends on volition/human involvement in
making decisions. Much of what platforms do is automated. Those processes don’t
always make the right/best calls; they’re not human, and humans also error. That’s
why we have a back and forth process with user, platform, and © claimant. We
need to take into account the sheer number of things posted—reddit, between 2016/2018,
had 625% increase in takedown notices. 
It’s a very quick ramp-up.
Greenberg: what about having thresholds for size/staff?
Lemon: first, companies ramp up very quickly.  GDPR example: they get big quickly. All the
metrics are terrible.  Monthly users:
varies month to month.  More than 2
moderators: you’ll never hire the 3d. 
Winterton: Filters are not inexpensive. We were told that
internet sales tax programs would be cheap. That’s not true when you rely on it
for your business/have to integrate it into the rest of your systems. Also true
of filters. Larger platforms can and do make different efforts. 
Hatfield: the people is monetizing the content, not whether
it goes up or not.  YouTube has different
rules for different artists.  STMs: once
available, company can’t block—if Google has developed the technology, it can’t
be that expensive to implement it.
Carey: software costs are prohibitive to © owners, and we’re
also deprived of ability to send representative list, red flag is read out of
the statute, so we have to go URL by URL for each piece of content. 
Osterreicher: NMPA encourage musicians to put code in; we
encourage photographers to watermark; you should be able to recognize a watermark
on an image.
Smith: would a platform have an obligation to screen for
watermarks?
Osterreicher: at a minimum, yes.  Metadata often stripped out, but watermarks
are hard to do/should be obvious to anyone that someone owns it and who that
someone is.
Smith: are you encouraged about standards for photography?
Osterreicher: the tech is getting there, and hopefully will
not be able to separate the info.
Greenberg: how would the ISP know whether the use was
licensed? If it was my wedding, how would they know it was ok for me to upload
my wedding photos?
Osterreicher: that’s a problem, but the service should be
able to recognize there was a watermark.
RT: Specific child porn hash values from known images are
different from finding a watermark. New Zealand shooting gives us a tragic
example of how that generalized “ability” to filter has been vastly overstated.  If you want a law regulating Alphabet on
antitrust grounds and governing how YouTube can treat musicians, the Department
of Justice knows how to do that, but mandatory filtering is not the right legal
tool.  Our site will terminate users for
harassing other users and for engaging in commercial solicitation.  We get well under 10 DMCA notices per year
for millions of works.  We are not
curators; our users are curators.
Greenberg: a watermark as red flag?
RT: we don’t filter. So we wouldn’t see a watermark. And our
users might well put their own watermarks on their photos so that when their cosplay
pictures show up on Instagram they get the attribution—we shouldn’t have to go
to war against our users. And Google won’t sell us a filter.
[A dialogue on red flag knowledge.  I resisted the idea that you could get much guidance
from extreme examples, like harassthem.com/stolencelebritypics.com because that’s
not what most people are doing.  It may
be a very small set and hard to generalize.  And it’s natural that red flag knowledge is hard to generalize–for example, a full length movie on Dropbox is perfectly likely to be a legit backup of a purchased movie, which is what I do for my iTunes purchases because of bad past experiences.  A video that gets 10,000 hits in an hour might be a video of a recent police shooting.  It really depends on all the other facts & circumstances.]
Smith: has red flag knowledge been read out of the statute?
Lemon: no opinion.
Smith: if you can filter, should you filter?
Lemon: there’s a lot of collaborative work. Some of our
companies have won Oscars, Grammys, Golden Globes—our interests align in
important ways to figure out best practices. 
We don’t think our best practices should be the law for everyone b/c it
doesn’t make sense for different platforms.
Osterreicher: wedding photos—if you put a watermark on, and
it’s your image of someone else, there should be a standard that would trigger
further investigation.  [Can I make him
answer the angry user emails?] [And by the way, “find a watermark and an image
of a person” is a very different machine learning task than “match the hash value
for this entire image.”]
Turek: The technology is there: ContentID is not the state
of the art.  [He sells the
technology.]  There’s not much left—671 hours
of content uploaded to YT every minute, growing 100 hours a year.  Eventually, you have to find a way to deal
with it.  Once you engage in one kind of filtering,
you should be forced to look at the others. 
You can’t have innovation in isolation. 
Rights holders used nontechnical POV on measures, and picked the most obvious
ways, but you can’t get the state of the art w/o the backing from more than
rightsholders.
Willen: shade thrown at red flags is being thrown at Viacom.  Isn’t the specific/general distinction.  Subjective/objective is the line. Red flag:
the facts and circumstances would lead a reasonable person to find
infringement.  That’s not reading it out
of the statute.
Smith: what’s red flag w/o a notice?
Willen: every court that has looked at it has come to the same
conclusion: this is a narrow provision. It’s in the statute, it just doesn’t
happen very much. Legislative history: congresspeople said it means something
apparent from a brief and casual viewing. Subjective or objective knowledge
standard is in fact narrow—the main vehicle for removing content was never
meant to be unilateral ISP action, but cooperatively. And it reflects that
these determinations are very difficult, not like figuring out whether something
is child porn; requires knowledge that ISPs very rarely have. Having a
watermark doesn’t distinguish photos from others on the internet—[almost] every
photo on the internet has a © that belongs to someone, but that just starts the
inquiry.
Amer: what if a user has a username “PiratedSongs”: is that
even red flag knowledge because it’s not specific enough?
Willen: YT case has a huge factual record showing that a
number of clips like “leaked song” had actually been posted by © owners/their
agents as part of stealth/viral marketing. Concrete examples to show that some
video description is not a very good guide.
Smith: if the standard is objective, isn’t Stolen Sgt.
Pepper enough to investigate?
Willen: sure, if you find a full-length movie. But this
conversation isn’t about those examples, but rather about an attempt to say
that courts are getting it wrong when they say that red flag is narrow.  That view fundamentally ignores the reality
of what’s on these sites, almost all
of which is copyrighted.
Isbell: are you presupposing that YT doesn’t use its own
site?  If you type in Beyonce, a lot of
lyric videos, many of which aren’t put up by the record company.  [Isn’t that … covered by YT’s licenses?]  Pinterest uses a lot of images from other
sites.  Since I am likely to pin other
people’s sites and not my on why shouldn’t Pinterest know that?
Willen: YT is licensed at this point.  Some of these issues on bigger platforms have
been dealt with.  Pinterest generally (he
represents them): the other part of the equation is fair use.  Social bookmarking has a big fair use component.  Using thumbnails/versions can constitute fair
use.
Pariser: Goal keeps moving from content owners’ perspective.  Porn: the P says you should have known that
it was infringing b/c it was so well produced. 
Court disagrees. Court holds up professionally produced studio movie as
paradigmatic example of what would confer knowledge. But when a Marvel movie is
the subject, there’s some other reason it wouldn’t be sufficient notice, such
as lack of ID’ing a particular file.  YT
involved unlicensed, full length music videos for which the site didn’t get
specific URL notices. Have to understand that in the context of representative
list.  Zazzle: sent a catalog of photos
and the court said that wasn’t good notice.
Shammeri: we don’t discourage use of © notices in works.
ISPs w/human curation can retain red flag knowledge—celebrity/historical photos
where it’s obvious they don’t own © to an image in the 1970s or 80s.  That raises a red flag of very likely
infringing or not owned by the user. 
[Those are not the same things.]
RT: a brief note on repurposing sites: You don’t know what
your users will do.  Pinterest &
vaccine denial/political use of Instagram—be careful you don’t assume what
sites are for. 
Smith: but what about Isbell’s point that eventually you know?
RT: There are a bunch of different YouTubes.  [A better answer would be Mao’s purported
answer about the effects of the French Revolution: “too soon to tell.”  Instagram and Pinterest are still figuring
out what kind of sites they are, and having struggles with, e.g., political content and vaccine denial content, and the fact that Pinterest is a particular
kind of site for you doesn’t mean it’s the same site for anyone else.]
Representative list: we get a search string that’s
dynamically generated and looks different when we look at it. We get a claim
listing one photo that says the entire [X] fandom is infringing.  This is not one-sided as a problem.
Hatfield: ISRC codes are good.
Osterreicher: this is a tale of two takedowns. Plight of
individual creators.  [Including ours, BTW.]

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“more predictive, consistent, stable” is puffery, but misrepresentation of what credit score you’d get isn’t

Fair Isaac Corp. v. Trans Union, LLC, 2019 WL 1436018, No.
17-cv-8318 (N.D. Ill. Mar. 30, 2019)
FICO sued TransUnion for breach of contract, breach of good
faith and fair dealing, copyright infringement, conversion, and false
advertising. Since 1989, TransUnion, one of three major credit bureaus, has
been licensed to use FICO’s scoring algorithm to sell credit scores (FICO
Scores) to its customers. TransUnion also uses FICO’s software in applying the
algorithm to an individual’s credit data.
In 2015, FICO allegedly learned that TransUnion committed
several contractual infractions: underpaid royalties, copyright infringement
and conversion, and breach of several written agreements, as well as false
advertising related to VantageScore, a FICO-rival credit company created by
TransUnion, Experian, and Equifax. 
The breach of contract/copyright claims survived a motion to
dismiss. Conversion claims failed: it is well established that “Illinois courts
do not recognize an action for conversion of intangible rights.” Even if, as
FICO argued, its conversion claims were connected to “tangible” written code,
conversion as a cause of action requires “an absolute right to immediate
possession of the property” which TransUnion refused to return. But the
agreements at issue, as alleged, provided for TransUnion to use the software
and did not provide for their return at the termination of the parties’
agreement.
False advertising: VantageScore’s website contained
statements such as: “Getting a card? Run your credit check before the bank
does,” and “Buying a car? Kick the tires on your credit before the dealer
does.” The ads had links labeled “Show Me My Score [and] Report Now” that would
produce VantageScore in-house scores. FICO alleged that these statements
mislead reasonable customers to believe that they would be “obtaining the same
score [FICO Scores] that their lender would obtain and rely upon in deciding
whether to extend them credit.” Further, an ad claiming that VantageScore 3.0
“generates consumer credit scores that are more predictive, more consistent,
and more stable by using industry-leading analytics to parse credit files
differently than older, other models do” falsely implied that VantageScore
outperformed FICO scores.
TransUnion first pointed to Fair Isaac Corp. v. Experian
Information Solutions Inc., 645 F. Supp. 2d 734 (D. Minn. 2009), as mandating
issue preclusion. But though FICO alleged false advertising there, “the
difference in context, timing, and language of the advertisement distinguish
the issues.” For example, the statements at issue in Experian included: “Most lenders would view your creditworthiness
as very poor,” “Know where you stand no matter which credit bureau your lender
checks,” “the same type of score that lenders see,” and “Most lenders offer
their ‘good’ rates to consumers in this category.” Experian found that these statements did not imply “that an
appreciable number of lenders use the in-house scores of VantageScore in making
lending decisions.”
This case was different. 
In Experian, FICO claimed that
the prior statements falsely conveyed that many lenders use VantageScore’s
in-house scores, but here it argued that VantageScore’s ad implies that
consumers were actually getting FICO scores. Second, this case doesn’t involve
statements about a consumer’s specific score (poor/good/etc.). Nor did Experian “consider the internet
display’s effect in causing confusion between receiving FICO Scores as opposed
to VantageScore in-house credit scores.” No estoppel would apply.
That said, the superiority statements were puffery as a
matter of law. Claims that VantageScore’s model “generates consumer credit
scores that are more predictive, more consistent, and more stable by using
industry-leading analytics to parse credit files differently than older, other
models do” “are clearly overexaggerated marketing claims … One would expect
these types of subjective nonquantifiable statements to be posted on a
company’s website. That is the very purpose of advertisement.” [The very
purpose of ads is to puff?  Sigh. There’s
also an interesting contrast here to the lawyer advertising case I just wrote
about, where claims that a legal case would be simple/easy were not held to be
puffery.]

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“more predictive, consistent, stable” is puffery, but misrepresentation of what credit score you’d get isn’t

Fair Isaac Corp. v. Trans Union, LLC, 2019 WL 1436018, No.
17-cv-8318 (N.D. Ill. Mar. 30, 2019)
FICO sued TransUnion for breach of contract, breach of good
faith and fair dealing, copyright infringement, conversion, and false
advertising. Since 1989, TransUnion, one of three major credit bureaus, has
been licensed to use FICO’s scoring algorithm to sell credit scores (FICO
Scores) to its customers. TransUnion also uses FICO’s software in applying the
algorithm to an individual’s credit data.
In 2015, FICO allegedly learned that TransUnion committed
several contractual infractions: underpaid royalties, copyright infringement
and conversion, and breach of several written agreements, as well as false
advertising related to VantageScore, a FICO-rival credit company created by
TransUnion, Experian, and Equifax. 
The breach of contract/copyright claims survived a motion to
dismiss. Conversion claims failed: it is well established that “Illinois courts
do not recognize an action for conversion of intangible rights.” Even if, as
FICO argued, its conversion claims were connected to “tangible” written code,
conversion as a cause of action requires “an absolute right to immediate
possession of the property” which TransUnion refused to return. But the
agreements at issue, as alleged, provided for TransUnion to use the software
and did not provide for their return at the termination of the parties’
agreement.
False advertising: VantageScore’s website contained
statements such as: “Getting a card? Run your credit check before the bank
does,” and “Buying a car? Kick the tires on your credit before the dealer
does.” The ads had links labeled “Show Me My Score [and] Report Now” that would
produce VantageScore in-house scores. FICO alleged that these statements
mislead reasonable customers to believe that they would be “obtaining the same
score [FICO Scores] that their lender would obtain and rely upon in deciding
whether to extend them credit.” Further, an ad claiming that VantageScore 3.0
“generates consumer credit scores that are more predictive, more consistent,
and more stable by using industry-leading analytics to parse credit files
differently than older, other models do” falsely implied that VantageScore
outperformed FICO scores.
TransUnion first pointed to Fair Isaac Corp. v. Experian
Information Solutions Inc., 645 F. Supp. 2d 734 (D. Minn. 2009), as mandating
issue preclusion. But though FICO alleged false advertising there, “the
difference in context, timing, and language of the advertisement distinguish
the issues.” For example, the statements at issue in Experian included: “Most lenders would view your creditworthiness
as very poor,” “Know where you stand no matter which credit bureau your lender
checks,” “the same type of score that lenders see,” and “Most lenders offer
their ‘good’ rates to consumers in this category.” Experian found that these statements did not imply “that an
appreciable number of lenders use the in-house scores of VantageScore in making
lending decisions.”
This case was different. 
In Experian, FICO claimed that
the prior statements falsely conveyed that many lenders use VantageScore’s
in-house scores, but here it argued that VantageScore’s ad implies that
consumers were actually getting FICO scores. Second, this case doesn’t involve
statements about a consumer’s specific score (poor/good/etc.). Nor did Experian “consider the internet
display’s effect in causing confusion between receiving FICO Scores as opposed
to VantageScore in-house credit scores.” No estoppel would apply.
That said, the superiority statements were puffery as a
matter of law. Claims that VantageScore’s model “generates consumer credit
scores that are more predictive, more consistent, and more stable by using
industry-leading analytics to parse credit files differently than older, other
models do” “are clearly overexaggerated marketing claims … One would expect
these types of subjective nonquantifiable statements to be posted on a
company’s website. That is the very purpose of advertisement.” [The very
purpose of ads is to puff?  Sigh. There’s
also an interesting contrast here to the lawyer advertising case I just wrote
about, where claims that a legal case would be simple/easy were not held to be
puffery.]

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Lawyer’s solicitation of litigation against timeshare company could violate Lanham Act

Diamond Resorts International, Inc. v. Aaronson, — F.
Supp. 3d —-, 2019 WL 1445181, No. 17-cv-1394-Orl-37DCI (M.D. Fla. Mar. 5,
2019)
With all the discussion about “opening up the libel laws,”
it’s notable that Lexmark has accomplished
very much the same thing for commercial disparagement.  This case is one of a nontrivial number of
timeshare resorts suing law firms for suggesting to timeshare clients that
they can get out of their financial obligations, and it proceeds.  To me, this case illustrates the rule
“professional speech that would be an opinion if said by a nonexpert can be a falsifiable
fact claim if said by an expert.”  
Anyway, Diamond sued Aaronson & his law firm for ads on
the firm’s website and for Aaronson’s representation of clients who are or were
Diamond members (the latter of which sure sounds like a Noerr-Pennington issue, but ok), and the court allows the claims to
proceed.
Diamond comprises Las Vegas-based timeshare developers
managing over 420 membership resorts worldwide. It alleged that defendants led
Diamond members to believe they could get out of their contracts. The
members ceased payments, and Diamond allegedly faced
baseless arbitration proceedings.
One of the challenged website ads once read:
Timeshare ownership often feels
like entrapment. How do we know this? Because people tell us. Their stories are
remarkably consistent.
….
But reciting this disturbing series
of events is not going to help legally. Why? Because it’s your word against
there’s [sic]. Plus, there are a thousand disclaimers and waivers in those
closing documents, enough to absolve the developer of almost anything.
But that’s not to say that you
don’t have any leverage, any cards to play. At the Aaronson Firm, we focus on
other ways to release your obligation. One in particular: Maintenance. Your
developer has a fiduciary duty to manage the resorts in your best interest.
Chances are, they’re in breach of that duty, in ways that are very obvious and
easy to prove.
This is where the developer is most
vulnerable. This is where your leverage is. And you owe it to yourself to hire
experienced, competent counsel. At the Aaronson Firm, we have over forty years
of combined legal experience. And we are willing to sue, if necessary, in the
interest of getting you released.
So call us free of charge to
discuss your situation, please. Your legal problems are not insurmountable.
There were changes to this ad and other pages, but you get
the gist. The advertisements “generally espouse Defendants’ view of common
practices of the timeshare industry as a whole.” [And it’s hard to imagine that
a court assessing non-lawyer advertising would find them falsifiable as to a
particular plaintiff.] Other ads, however, discuss Diamond specifically, such
as a blog post called “Timeshare Traps”:
Diamond Resorts International,
Inc., is an incredibly profitable company…. And they
appear willing to stop at nothing to maintain this profitability.
… [I]t is inclined to
acquire existing facilities from previous developers, many of which were set up
on the deed system. In some cases, these resorts were substantially sold out to
deeded owners. Undeterred, Diamond has then endeavored to ‘revoke’ the deeds, a
unilateral act utterly without legal authority, and impose a ‘points’ system
conferring greater access based upon amount of points purchased…. This practice
is incredibly unfair to owners of existing interests in these resorts, deeded
or otherwise.
So don’t be too surprised if, next
time you try to book your vacation, you are told that you have insufficient
points to access any of the accommodations, and that you’ll have to buy more.
If you are disappointed with your
Diamond timeshare, please don’t hesitate to call us concerning your legal
options, including rescission of the contract, free of charge.
There was also a specific “Diamond Resorts Timeshare Cancellation”
page in a similar vein, and a blog post, “Timeshare Conflict of Interest”
arguing that Diamond had a conflict and unlawfully controlled the boards of condos
it managed.
In over 5 years, the homepage had 69,027 visits, the “How It
Works” page 12,923 visits, and the “Diamond Resorts Timeshare Cancellation”
page 3,330 visits. About 258 Diamond timeshare owners have retained defendants
to cancel their Timeshare Contracts, and almost half of those have delinquent
Diamond accounts based on their failure to pay money owed under their Timeshare
Contracts, over $ 4.5 million in total. Defendants have started over thirty
arbitrations against Diamond asserting claims for breach of fiduciary duty,
conflicts of interest, and mishandling and misappropriation of maintenance fees,
but none have provided relief on those claims, and the arbitrator allegedly found
that the claims lacked good faith in multiple instances. In some arbitrations,
the arbitrator ruled in Diamond’s favor on counterclaims for breach of the
Timeshare Contracts.
The court highlighted two stories (which to me sound like
clients taken advantage of twice): Hardisty bought Diamond timeshare points twice,
but then had second thoughts because she could not afford the payments and felt
she had been lied to by Diamond. When she found Aaronson through the website,
Aaronson sent a demand letter to Diamond and began arbitration proceedings
against Diamond. But Hardisty indicated that the claims Aaronson filed did not
reflect “her perception of Diamond’s wrongdoing.” She found some facts asserted
to be untrue, and she didn’t even know what some of the claims meant. None of
the asserted claims seemed “obvious” or “easy to prove.” When she asked about
continuing to pay Diamond, Aaronson told her she “could probably stop paying
them,” so she did. Aaronson then terminated his representation before the
arbitration hearing took place.
The Feldmans also bought Diamond timeshare points twice, but
wanted to terminate after Diamond increased their maintenance fees. They too
found Aaronson online as the only attorney they could find. Although he made no
guarantee about the outcome, according to Mr. Feldman, “[h]e was pretty
certain” he could deliver. Aaronson told Mr. Feldman that “it would not be to
[his] benefit to make any more payments.” Aaronson asserted almost identical claims
here, but the statement contained information Mr. Feldman did not understand
and other information he did not find accurate or know about. Aaronson then
represented the Feldmans during an arbitration hearing against Diamond, where
Mr. Feldman testified about the misrepresentations made by the Diamond
salespeople, but didn’t prevail. “Feldman felt that the claims raised by Mr.
Aaronson—based on maintenance fees, breaches of fiduciary duty, and conflicts
of interest—were not obvious and easy to prove.”
Lanham Act claims: The court rejected the term “standing”
for the Lexmark inquiry, even though
there’s no other good shorthand. 
Diamond’s asserted injuries fell within the Lanham Act’s zone of
interests (to reputation or sales). Even though Diamond had dropped its claim
for money damages for injury to reputation, it still claimed some damage
thereto, and a reasonable jury could find the targeted blog posts to have harmed
its reputation; and unpaid accounts receivable qualify as “lost sales” for
these purposes. (Both of these results seem quite sensible to me.)
Falsity/misleadingness: The challenged ads claimed “that
timeshare developers are vulnerable and exposed legally, such as by breaching
fiduciary duties in handling maintenance of timeshare properties and
perpetuating conflicts of interest” and “that, as a result, there are obvious
and provable ways for individuals to get out of their Timeshare Contracts.” They
also attacked Diamond specifically, questioning the legality of its points
system and stating that it perpetuated an unlawful conflict of interest.
The court found genuine issues of fact both on falsity or
misleadingness, “in part because the record belies Defendants’ claimed messages
that vulnerabilities in the Timeshare Contracts exist that are obvious and easy
to prove due to timeshare developers’ practices.” Defendants asserted the
specific “easily provable” claims identified in the ads against Diamond in over
thirty cases—but lost on those claims every time.  Moreover, identifying select phrases as
opinion wasn’t enough given the whole ad context.  “Although Defendants use equivocal phrases
about timeshare developers’ potential unlawful conduct such as ‘chances are’
and ‘may well be,’ the Subject Advertisements also contain more direct,
unequivocal statements about the same conduct—even calling on readers to
respond.”  [Side note: imagine if we
treated disclosures about the quality of scientific evidence for supplement
claims this way—which is probably the right way to treat such disclosures!]
Each challenged ad conveyed that there was a factual basis for the ads, not
just opinion.
The court emphasized that
these advertisements are authored
by a lawyer and appear on his law firm’s website—a firm dedicated to timeshare
cancellation. They also directly accuse Diamond and other timeshare developers
of committing fraud, perpetuating conflicts of interests, breaching fiduciary
duties, and other unlawful activity. In them, Defendants represent themselves
as “experienced, competent counsel” and contend there are “obvious” and “easy
to prove” claims that can be raised against timeshare developers. And finally,
the Subject Advertisements call on readers to contact Defendants immediately
for a free consultation, with an assurance that their legal problems are not
insurmountable. Against this backdrop, the Court cannot find that no genuine
issues of material fact exist on the false and misleading nature of the Subject
Advertisements.
Deceptiveness: Diamond submitted survey evidence of
deception that was admissible; even without the survey, there was a triable
issue on literal falsity.  (Sadly, I
can’t find the control in the record.  It
seems to have been a “letter” about the industry generally, and it doesn’t seem
to have said much negative. 
Interestingly, “In response to the question about whether, based on a
reading of the material they saw, respondents believed that time share owners
must be permitted to cancel their contracts if they choose to …, 61% of the
respondents who saw one of the Aaronson Web pages answered in the affirmative
compared to 50% who saw the control letter.” 
The control itself appears to have been deceptive if that’s a false
statement—or consumers may be relying on their own sense of equity about
cancellation, which also is reason for concern.) 
The defendants’ web pages, the survey indicated, “have the
effect of diminishing the perception of timeshare companies among a substantial
number of consumers and suggest to a substantial number of consumers that many
timeshare property companies are engaged in unlawful practices,” and “that they
can get out of their timeshare property contract for any reason.” [Is Diamond
arguing that it’s false to say that many timeshare property companies are
engaged in unlawful practices?  Has it
submitted proof about the level of unlawful practices among timeshare companies
generally?  If not, why is that question relevant?
In defamation, we’d impose an “of and concerning” requirement—the fact that
it’s not being imposed here suggests another benefit of a Lanham Act claim, at
least in front of a favorable court.]  Further, respondents were “likely to act on
information that suggests they can stop making or withhold payments on their
time share properties and … likely to retain the law firm if there was a high
probability that their timeshare developer was exposed legally in ways that are
relatively straight-forward and provable.”
The court rejected defendants’ challenges to the survey.
They argued that the survey should have been limited to timeshare owners who
want to get out of their timeshares rather than all timeshare owners, past or
present. But the ads are viewable by anyone online, and purport to tell consumers
“how to cancel their Timeshare Contracts when they may not have otherwise known
they could or when they did not currently desire to get out of their
timeshares.” So the population was ok, and it was also, according to the
surveyor, “consistent with the definition that would necessarily be used for
media scheduling purposes by an advertiser.”
None of the net deception rates exceeded 20%. But there was
no binding precedent requiring 20% and many other cases finding less than 20% “sufficient,
significant, and meaningful.”  [I tell my
students that 10% and below points to a defendant victory, 20% and above to a
plaintiff victory, and in the middle it’s factors other than the survey.]
Anyway, defendants’ evaluations differed from those of the expert, who was the
only consumer behavior expert in the case. 
He indicated that some results were less than 20% but still
“statistically significant.”  [OK, the
survey may be fine, but this is a non sequitur. 
A net deception rate of 1% might well be statistically significant—in
that we were pretty confident it was real and not an artifact of chance—but
statistical and practical significance are very different things.  I would also readily accept a rationale that
15% net deception is practically significant. 
But calling it “statistically significant” as if that were a measure of
the amount of deception, rather than a measure of our confidence in the result,
is misleading, and the court here seems to have been misled.]  The expert also calculated some results that
exceed 20% (possibly because he maintained that not all the questions required
controls, an argument that I would want more explanation of than the court
provided).
           
Materiality: There was sufficient evidence to go to a jury.
For example, Diamond’s damages expert’s report showed a temporal correlation
between when Diamond members retained defendants and when they stopped making
payments owed under their Timeshare Contracts, and there was evidence that many
Diamond clients found defendants through their website.  “So a reasonable jury could find that
something in the Subject Advertisements influenced the decision to stop making
payments or to pursue arbitration.”  [In
fact, the jury ought to have to find that the false elements of the ads influenced the decisions.] If a jury
found that the ads “misrepresented the quality of Diamond’s timeshares and
business practices,” that could suffice for materiality, which goes to whether
there’s a misrepresentation of an “inherent quality or characteristic of the
product” [or business operations].
Causation: “a plaintiff suing under § 1125(a) ordinarily
must show economic or reputational injury flowing directly from the deception
wrought by the defendant’s advertising,” which “occurs when deception of
consumers causes them to withhold trade from the plaintiff.” Defendants argued
that none of the ads directed viewers to stop making payments to Diamond or
start legal action, and that there was no evidence that the clients stopped
payments or initiated arbitration based solely on the ads.  That was irrelevant. Even without direct
evidence, a jury could find proximate cause.
At least some of defendants’ Diamond clients viewed the
website/associated videos, and the ads were viewed thousands of times as a
whole.  Eleven clients who retained
defendants through the firm website stopped paying Diamond within thirty days
before retaining them, and twenty did so after retaining them. And the survey
report concluded that the ads were likely to cause viewers to hire defendants
and to stop making payments. 
Regardless, the court found no authority for the proposition
“that the false advertising must be the only reason behind a consumer’s actions
for a plaintiff to prevail on a false advertising claim.” Proximate cause is
not sole cause or even predominant cause.
Florida law: Defendants argued that Florida’s litigation
privilege protected against state law claims. Florida’s litigation privilege
provides absolute immunity to statements or acts: (1) made or committed in
judicial or quasi-judicial proceedings; and (2) “connected with, or relevant or
material to, the cause in hand or subject of inquiry.” But that’s limited “to
conduct that is ‘necessarily preliminary’ to judicial proceedings”: pre-suit
communications that are a statutory or contractual condition precedent to suit.
The court found that defendants hadn’t met their burden to show that the
privileged applied.  Though statements
made during arbitration proceedings and in documents filed as part of those
arbitration proceedings fit within the privilege, “there is a factual dispute
on when Mr. Aaronson made statements to his clients about continuing payments
to Diamond and whether those statements were necessarily preliminary to or
sufficiently related to any arbitration proceedings.” Specific circumstances
could be investigated at trial.

Tortious interference: there was a disputed factual issue about whether the ads
caused Diamond members to stop paying. Also, Aaronson admitted that he advised
at least one client to discontinue payment, and there was evidence he so
advised at least one other couple. Was this privileged because he was their
agent?  The court found genuine issues of
fact about his motivation, given that Aaronson withdrew from representing the
Hardistys when they were sued for delinquent payments, and that he gave the
advice “knowing that Diamond had successfully counter-claimed against some of
his other Diamond Clients for delinquent payments.” He also “failed to explain
his motivation behind the advice he gave the Feldmans about ceasing payments—in
other words, he has not shown this advice was justified or privileged.”
Trade libel: Same issues as the Lanham Act claim. FDUTPA:
Likewise.
 

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Gerber Good Start off to a bad start in false advertising/allergy case

Hasemann v. Gerber Products Co., 2019 WL 1434263, Nos. 15-CV-2995
(MKB) (RER), 16-CV-1153 (MKB) (RER), 17-CV-93 (MKB) (RER) (E.D.N.Y. Mar. 31,
2019)
Hasemenn  alleged that
Gerber misrepresented that its “Good Start Gentle” infant formula was the first
and only formula that reduces the risk that infants will develop allergies, and
that GSG was the first and only infant formula that the FDA endorsed to reduce
the risk of infants developing allergies.  Here, the court certified Florida and New York
subclasses and denied certification of the North Carolina and multistate subclasses.
Brief background: in 2005, Gerber petitioned the FDA for
approval of a qualified health claim for GSG. The FDA rejected this in 2006
concluding that there was “no credible evidence to support the qualified health
claim relating consumption of 100 percent partially hydrolyzed whey protein in
infant formula to a reduced risk of food allergy.” Gerber tried again in 2009
with “emerging clinical research shows that, in healthy infants with family
history of allergy, feeding a 100% Whey-Protein Partially Hydrolyzed infant formula
instead of a formula containing intact cow’s milk proteins may reduce the risk
of developing the most common allergic disease of infancy — atopic dermatitis —
throughout the [first] year of life and up to [three] years of age.”  The FDA “determined that this claim
mischaracterized the scientific evidence and was therefore misleading.” It proposed
four alternative qualified health claims (of varying wishy-washiness and
dubious intelligibility to consumers), over which it would consider exercising
its enforcement discretion not to challenge the qualified health claim as long
as Gerber also included a statement about the risks of partially hydrolyzed
formulas to infants who are allergic to milk who have milk allergy symptoms.
Regardless, GSG went ahead with claims that, e.g., GSG is
the “1st & Only Routine Formula to REDUCE THE RISK OF DEVELOPING
ALLERGIES.” (Used on larger containers 2013-2016.)
 

1st and Only Routine Formula to Reduce Risk of Developing Allergies sticker

A manufacturer’s coupon bore a gold badge that reads: “MEETS
FDA QUALIFIED HEALTH CLAIM” around the outer perimeter of the badge and read in
large font “1st AND ONLY” in the center of the gold badge. A statement on the coupon
attachment stated that Good Start “is the first and only formula brand made
from 100% whey protein hydrolyzed, and that meets the criteria for a FDA
Qualified Health Claim for atopic dermatitis.” [I don’t admire the chutzpah here, but it does remind me of xkcd’s “contains a clinically studied ingredient.”] Gerber used the label “on
exterior product packaging” for some larger containers and the gold badge “on
supermarket displays advertising [GSG].” (Hasemann Compl. ¶ 47.) Specifically,
the coupon was attached to certain “containers of Good Start that contained 22
ounces or more of powder formula.”
 

GSG coupon

Gerber ran a 2012/2013 TV ad stating, “You want
your Gerber baby to have your imagination … your smile … your eyes … not
your allergies …. [I]f you introduce formula, choose the Gerber Good Start
Comfort Proteins Advantage.” A magazine ad likewise claimed, “If you have
allergies in your family, … research shows the formula you first provide your
baby may make a difference. In the case of Gerber® Good Start® Gentle Formula,
it’s the Comfort Proteins® Advantage that is easy to digest and may also
deliver protective benefits.” An ad that ran in People and Parents magazines in
2013 used a badge on the advertisement, “1st FORMULA WITH FDA QUALIFIED HEALTH
CLAIM,” and listed its website as gerber.com/allergy.
 

magazine ad

An ad in Drugstore News, a trade journal, also claimed that
GSG “is the first and only infant formula that meets the criteria for a FDA
Qualified Health Claim,” and in smaller font: “Breastfeeding helps reduce the
risk of developing atopic dermatitis – the most common allergy of infancy. Now
there is a formula that can help too, especially for those babies with a family
history of allergy. The 100% whey protein partially hydrolyzed used in our
Gerber Good Start formulas is easy to digest and may provide protective
benefits. This is out Comfort Proteins® Advantage and only Good Start has it.”
Another exhibit showed an in-store display sign from 2011
that contains a picture of a GSG container and the image of the gold badge
described above.
Plaintiffs argued that the ads made two deceptive claims:
(1) that GSG reduces the risk that infants will develop allergies (a claim
rejected by the FDA and also allegedly shown to be false by several studies),
and (2) that GSG meets the criteria for an FDA qualified health claim for
atopic dermatitis (not approved by the FDA, and Gerber didn’t use the FDA-required
qualifying statement).  In 2014, the FDA
sent a warning letter to Gerber over this conduct, stating that the health
claims were unauthorized and that the labeling was misleading.  The FTC also filed a still-pending lawsuit
over the labeling, and other consumer claims were filed/are pending.  Hobbs v. Gerber Prod. Co., No. 17-CV-3534,
2018 WL 3861571 (N.D. Ill. Aug. 14, 2018) (denying Defendant’s motion to
dismiss); Zakaria v. Gerber Prod. Co., No. 15-CV-00200, 2017 WL 9512587 (C.D.
Cal. Aug. 9, 2017) (decertifying after having initially certified a class),
aff’d, No. 17-CV-56509, 2018 WL 5977897 (9th Cir. Nov. 14, 2018); Slocum v.
Gerber Prod. Co., No. 16-CV-04120, 2016 WL 3983873 (W.D. Mo. July 25, 2016)
(remanding to state court); Nat’l Consumers League v. Gerber Prods. Co., No.
14-CA-8202 (D.C. Super. Ct. Aug. 8, 2015) (denying Defendant’s motion to
dismiss).
Gerber’s basic argument against the consumer protection
claims here was that “that the challenged claims did not consistently appear on
GSG’s labels and the advertising was extremely limited,” and that
“advertisements are often disseminated for short periods of time, and their
substance changes frequently.” Its marketing materials, it argued, emphasized
multiple benefits of GSG, and the majority had “nothing to do” with allergies
or the qualifying statement.  With
respect to each contested element of the certification standard, Gerber argued
that the variation in what consumers probably saw precluded a finding that
plaintiffs satisfied that element (e.g., typicality, predominance).
Although the case citations differ a bit (there are a lot of
them; future cases could easily look to this comprehensive opinion for a
review), the court’s ultimate conclusion for the Florida and NY subclasses was
the same for each element: Where, as with those states, the consumer protection
statute uses an objective standard for likely deception and doesn’t require
reliance, and where the plaintiff offers a price premium theory of damages, the
fact of some potential variation in exposure doesn’t preclude certification.
The challenged claims here (1) were widely advertised, including in store
displays even when they weren’t on the product packages and (2) had the same
core falsity problem even if they varied in terminology.  That was enough to go forward.  This result is consistent with the liberal
aims of the FDUTPA and NY GBL.  (Even in
California, which requires a more rigorous exposure/reliance showing, courts
should find exposure “[w]here the alleged misrepresentation appears on the
label or packaging of each item being sold,” but “[e]ven where each product is
not sold in a container on which the alleged misrepresentation appears,
class-wide exposure may be inferred where there is a sufficiently extensive
advertising campaign that includes the alleged misrepresentation.”) 
Causation and reliance, though related, should not be
conflated—a deceptive practice can cause actionable harm even without reliance,
for example through a price premium. Ultimately,
[t]he fact that the same label did
not appear on every single product of GSG that a consumer may have purchased,
does not mean that the deceptive act would not still have likely deceived a
consumer, given that the labels were both abundant, accompanied by advertising
campaigns, and appeared prominently on shelves where consumers shopped. To find
otherwise could encourage a defendant to avoid liability under the FDUTPA, a
broad statute, by for example, creating multiple labels for a product line.
At a mimimum, the court agreed with the magistrate judge
that, because “diminished risk of allergy was a consistent and prominent theme
among Gerber’s various marketing campaigns for GSG,” it was therefore a “ ‘near
certainty’ that every consumer was exposed to the alleged misrepresentations.”
Thus, plaintiffs could prove typicality despite the
variations in labels on the market. Without a reliance requirement, the court
declined to read any subjective inquiry into a plaintiff’s response into the
standard. “Plaintiffs are arguing that the same course of events — the unlawful
conduct of false labeling and marketing — resulted in price premiums for an
entire product line. … Plaintiffs will have the incentive to prove the elements
of the claims under the FDUTPA and GBL to the same degree that any individual
class member would.”
Ascertainability: Although some courts in the Second Circuit
have declined to permit the use of self-identifying affidavits as a way to
satisfy the issue of ascertainability, many recent false advertising cases have
allowed such affidavits, in part to protect the class action device as a key
mechanism for consumer protection law. The Second Circuit has specifically declined
to read an administrative feasibility requirement into the factor of
ascertainability, rejecting “heightened ascertainability test” found in other
circuits and confirming that ascertainability presents only a “modest
threshold” that “does not concern itself with the plaintiffs’ ability to offer
proof of membership under a given class definition.”
Further, consumers are more likely to remember their
purchases of baby formula—“a primary source of nutrition” and an “important”
purchase—and the time period during which they purchased than they are to
remember a random consumer product.  The
age/developmental stage of purchasers’ children will provide them with clear
referents.
Predominance:  “While
predominance may be difficult to demonstrate in mass tort cases, such as
Amchem, in which the ‘individual stakes are high and disparities among class
members great,’ it is a ‘test readily met in certain cases alleging consumer or
securities fraud or violations of the antitrust laws.’ ” “The objective
standards — including whether the representations would likely have misled a
reasonable customer — underlying the elements of the statutes render them
particularly well-suited to generating common questions.”
Finally, damages were subject to classwide proof under
damages models that could satisfy Comcast.  The plaintiffs’ burden at this stage isn’t to
prove injury but to show that it’s “capable of proof at trial through evidence
that is common to the class rather than individual to its members.” Plaintiffs
offered a number of class-wide methods to quantify the alleged price premium:
(1) using a generic as a benchmark and subtracting the price of the generic
from the price charged by Gerber; (2) calculating the value that Gerber
ascribed to its allergy claims; (3) looking at price increases and hikes made
during the class period; (4) running a “hedonic regression” analysis, which
“statistically analyze(s) fluctuations in price within a given group of products,
over a given time”; and (5) running “conjoint analyses,” which utilize surveys
in determining “the individual value consumers place on various product
attributes,” in order to “determine the hypothetical fair value of a product
absent any misrepresentations.” It offered two expert declarations saying this
could be done.  Gerber’s expert said it
couldn’t.
Comcast held that
a damages model must establish “that damages are capable of measurement on a
classwide basis,” and that “any model supporting a ‘plaintiff’s damages case
must be consistent with its liability case.’ ”  But in that case, the damages model assumed
the validity of four different theories of antitrust liability, only one of
which was legally valid by the time certification came around, so the model
wasn’t tied to the legal violation alleged.
Gerber argued that it was impossible to isolate the effect
of the challenged allergy claims because they were always promoted along with
multiple other product attributes and “there is no pricing variation between
those containers of GSG that displayed the challenged representation on the
label and those containers that do not.”
The court disagreed: several of the proffered damages models
were consistent with the theory of liability and injury in this case, and many
of Gerber’s specific arguments were premature.  The legal theory is that the
misrepresentations misled consumers into paying a price premium and all of that
theory is still in the case, unlike in Comcast.
And while conjoint analysis or other mechanisms for assessing the price premium
might ultimately fail, a conjoint analysis can lead to a proper damages
calculation if it takes relevant factors into account, such as the price of other
comparable products.

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Call for Authors – Feminist Judgments: Rewritten Property Opinions

Deadline for Applying: Friday, April 26, 2019
The U.S. Feminist Judgments Project seeks contributors of
rewritten judicial opinions and commentary on the rewritten opinions for an
edited collection tentatively titled Feminist Judgments: Rewritten Property
Opinions. This edited volume is part of a collaborative project among law
professors and others to rewrite, from a feminist perspective, key judicial
decisions in the United States. The initial volume, Feminist Judgments:
Rewritten Opinions of the United States Supreme Court, edited by Kathryn M.
Stanchi, Linda L. Berger, and Bridget J. Crawford, was published by Cambridge
University Press in 2016. Cambridge University Press has approved a series of
Feminist Judgments books. In 2017, Cambridge University Press published the tax
volume titled Feminist Judgments: Rewritten Tax Opinions. Other volumes in the
pipeline include rewritten trusts and estates opinions and rewritten family law
opinions.
Property law volume editors Eloisa C. Rodriguez-Dod and
Elena Maria Marty-Nelson seek prospective authors and commentators for fifteen
rewritten property opinions covering a range of topics. With the help of an
advisory board of distinguished property law scholars, the editors have
selected a list of cases that have not appeared in other Feminist Judgment
volumes; potential authors are welcome to suggest opinions which do not appear
on the list.
Proposals must be either to (1) rewrite a case opinion (subject
to a 10,000-word limit) or (2) comment on a rewritten opinion (subject to a
4,000-word limit). Rewritten opinions may be re-imagined majority opinions,
concurrences, or dissents. Authors of rewritten opinions will be bound by the
law and precedent in effect at the time of the original decision. Commentators
should explain the original court decision, how the rewritten feminist opinion
differs from the original decision, and the impact the rewritten feminist
opinion might have made. The volume editors conceive of feminism as a broad
movement and welcome proposals that bring into focus intersectional concerns
beyond gender, such as race, class, disability, gender identity, age, sexual
orientation, national origin, and immigration status.
To apply, please email (1) a paragraph or two describing
your area of expertise and your interest in this project; (2) your top two or
three preferences from the list of cases below; and (3) whether you prefer to
serve as an author of a rewritten opinion or an author of a commentary to a
rewritten opinion. Please submit this information via email to the editors,
Eloisa C. Rodriguez-Dod and Elena Maria Marty-Nelson, at elrodrig@fiu.edu and
nelsone@nova.edu by Friday, April 26, 2019. The Feminist Judgments Project and
the Property book editors are committed to including authors from diverse
backgrounds. If you feel an aspect of your personal identity is important to
your participation, please feel free to include that in your expression of
interest. The editors will notify accepted authors and commentators by Monday,
May 13, 2019. First drafts of rewritten opinions will be due on Monday,
September 16, 2019. First drafts of commentaries will be due on Monday, October
28, 2019.
Tentative List of Cases:
1.         Moore v. City
of E. Cleveland, 431 U.S. 494 (1977) (exclusionary zoning)
2.         Ass’n for
Molecular Pathology v. Myriad Genetics, Inc., 569 U.S. 576 (2013) (patents)
3.         Sawada v.
Endo, 561 P.2d 1291 (Haw. 1977) (tenancy by the entireties)
4.         Gruen v.
Gruen, 496 N.E.2d 869 (N.Y. 1986) (inter vivos gifts)
5.         Coggan v.
Coggan, 239 So. 2d 17 (Fla. 1970) (ouster of co-tenant)
6.         Phillips
Neighborhood Hous. Tr. v. Brown, 564 N.W.2d 573 (Minn. Ct. App. 1997) (lease
termination for illegal activity)
7.         Taylor v.
Canterbury, 92 P.3d 961 (Colo. 2004) (secret severance of joint tenancy)
8.         White v.
Samsung Elecs. Am., Inc., 971 F.2d 1395 (9th Cir. 1992) (publicity rights)
9.         Johnson v.
M’Intosh, 21 U.S. 543 (1823) (Native American property rights)
10.       Dolan v.
City of Tigard, 512 U.S. 374 (1994) (exactions/eminent domain)
11.       Bartley v.
Sweetser, 890 S.W.2d 250 (Ark. 1994) (premises liability)
12.       Tate v.
Water Works & Sewer Bd. of City of Oxford, 217 So. 3d 906 (Ala. Civ. App.
2016) (adverse possession and condemnation)
13.       Blake v.
Stradford, 725 N.Y.S.2d 189 (Dist. Ct. 2001) (ejectment of domestic partner)
14.       Moore v.
Regents of Univ. of California, 793 P.2d 479 (Cal. 1990) (property interest in
one’s genetic material)
15.       Pocono
Springs Civic Ass’n, Inc. v. MacKenzie, 667 A.2d 233 (Pa. Super. Ct.1995)
(abandonment of real property)

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misrepresentation of FDA clearance as FDA approval needs non-anecdotal evidence of consumer deception to be actionable

Repro-Med Sys., Inc. v. EMED Technol. Corp., 2019 WL 1427978,
No. 13-cv-01957-TLN-CKD (E.D. Cal. Mar. 29, 2019)
The parties have been fighting over their competing medical
devices for a while. Here, RMS alleged among other things that EMED was
intentionally misrepresenting FDA “clearance” as “approval.” There are other
cases indicating that this difference can be literal falsity, since clearance and approval
are two separate things, but the court here, relying on California law, required
evidence that the statements were “misleading to a reasonable consumer,” and
further stated that “[a]necdotal evidence alone is insufficient to prove that the
public is likely to be misled.”  Seamlessly transitioning to the Lanham Act
standard, the court required “extrinsic evidence, such as consumer survey
evidence, that the challenged statements tend to mislead consumers.”  By not analyzing the literal/implicit divide and whether “approval” has a literal meaning,
the court definitely raised the burden for RMS.
RMS provided the declaration of an FDA expert, who argued
that “to the consumer and public at large, an assertion of FDA approval carries
with it the implied statement that the product has been subjected to intense review
and scrutiny, and the costs of time and resources associated therewith.” But
this declaration was no substitute for extrinsic evidence of consumer
deception.
Similarly, RMS alleged that EMED’s promotional materials
present flow rate data inconsistent with the its 510(k), so that the data
provided to the FDA for clearance purposes differs from the data provided to
customers for marketing purposes.  Flow
rate is the amount of fluid which passes per unit of time, and too-fast or
too-slow delivery of infused medications can make a big difference to patient
health. As I understand it, RMS argued that EMED used a flow rate in its 510(k)
that allowed it to say it was the same as the RMS product, entitling it to
clearance; if the truth is otherwise (as indicated by the advertising
materials), then it should’ve sought separate approval.  But as EMED pointed out, the connection
between this discrepancy and false advertising as a cause of action is
unclear.  “RMS failed to provide concrete
evidence of how the alleged mischaracterization misled or confused the public.
While an average person may understand the flow rates are different, RMS has
provided no information as to how this understanding confuses, misleads or
deceives customers.”
Further, RMS attacked EMED’s CEO’s online statement that
RMS has been cited by the FDA for
numerous regulatory infractions, some of which have potential impact on patient
health and safety…. While RMS may snub its nose at the FDA, the deficiencies
uncovered by the FDA are serious business. To complete the record, RMS is also
a defendant in lawsuits being brought by EMED Technologies alleging that RMS
has been consistently infringing patents created and controlled by EMED, to the
detriment of the healthcare consumer.
RMS alleged that the CEO “was clearly aware that not only
has there been no finding of infringement, but that both of the patents at
issue stand at present as invalid.” Some of this was opinion, which couldn’t be
a material misrepresentation.  The
factual statements were verifiable; in early 2016, the FDA sent a warning
letter to RMS raising several adulteration and misbranding violations, that
“could significantly affect safety and effectiveness” of RMS products. Thus,
the “numerous regulatory infractions, some of which have potential impact on
patient health and safety” statement wasn’t objectively false. RMS argued that
a warning letter isn’t an enforcement action, as falsely implied by the EMED
statement, but again there was no evidence of consumer reception/deception.
Unsurprisingly, the court also found that RMS failed to show
irreparable harm or in any way quantify or concretize its losses; it declined
to adopt a presumption of harm from false comparative advertising (though that’s
likely at least in part driven by its refusal to find false advertising in the
first place).

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Variation in supplement bottle contents defeats consumer protection claim

Gaminde v. Lang Pharma Nutrition, Inc., 2019 WL 1338724, No.
18-cv-300 (GLS/DEP) (N.D.N.Y. Mar. 25, 2019)
Gaminde alleged that CVS Krill Oil contains only approximately
sixty percent of the 300mg of Omega-3 Krill Oil represented by the label, citing
“independent research funded by the United States Department of Agriculture[ ]
[ (USDA) ] and published in the Journal of the Science of Food and Agriculture.”  The court dismissed the claim because Gaminde
failed to allege that the bottle he
bought was similarly deficient based on testing.  “[N]umerous factors … affect the nutrient
content amount from sample to sample, lot to lot, and bottle to bottle,” and
this created an issue of subject matter jurisdiction, requiring Gaminde to
prove his entitlement to proceed by a preponderance of the evidence.
The allegation that his bottle didn’t contain the labeled
amount of oil was conclusory and unsubstantiated. Although “[t]he court must
take all facts alleged in the complaint as true and draw all reasonable inferences
in favor of plaintiff, … jurisdiction must be shown affirmatively, and that
showing is not made by drawing from the pleadings inferences favorable to the
party asserting it.”
The journal study wasn’t enough to cross the line from
speculation to a preponderance of the evidence. “Gaminde’s failure to allege
that he tested his bottle of CVS Krill Oil—indeed, his failure to make any
allegation regarding how he knows that it was mislabeled—is fatal.”  [The court noted that the journal study seemed
to test two lots, not two bottles, but that didn’t matter.]  The USDA study itself “concede[d]” that
“[t]here are many possible reasons for the supplements containing less than the
stated label amount of [Omega-3 Krill Oil],” including “fluctuations in the fatty
acid concentrations of fish during different times of the year.”  The sample size was small, and the study was
published before Gaminde made his purchase, creating a temporal issue. The USDA
study tested CVS Krill Oil purchased in the areas around Lafayette, Indiana and
Chesterfield, Missouri, whereas Gaminde made his purchase in or around
Schenectady, New York.  All this made the
study unhelpful to Gaminde.
Query: if bottle contents vary so much, isn’t the consistent
labeling false or misleading?  Since
consumers apparently can’t bring claims, it’s up to regulators to do it if it is
to be done at all.

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NY false food labeling law still exists despite being old

Warner v. StarKist Co., 2019 WL 1332573, No. 18-cv-406
(GLS/ATB) (N.D.N.Y. Mar. 25, 2019)
Warner survived a motion to dismiss his claims for deceptive
practices, false advertising, dealing in misbranded food, and unjust
enrichment, under New York law, based on StarKist’s use of a “Heart-Check Mark”
on certain seafood products. The failure to disclose that the check mark, accompanied
by “American Heart Association – CERTIFIED – Meets Criteria For Heart-Healthy
Food,” was a paid-for endorsement was plausibly misleading, though the court
thought it was “a close call, which could be revisited at the summary judgment
stage.”
Also, Warner’s mislabeling claim under the Agriculture and
Markets Law survived.  StarKist argued
that there was no private remedy, but Abounader v. Strohmeyer & Arpe Co.,
243 N.Y. 458 (1926), held that “the statute confers a right of action upon an
ultimate purchaser against the person who originally prepared for market and
sold the containers with false labels or statements of their contents” and “no
one doubts that the statute by express provision might give to an ultimate
purchaser of falsely labeled containers however remote a right of action
against the person who violated the statute by marketing them with false labels.”
StarKist argued that this case was old but “case law does not expire solely
with the passage of time.”
However, injunctive relief claims were dismissed because
Warner, who now knows the truth, lacks standing to maintain a request for
injunctive relief on behalf of the class.

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Fifth Circuit upholds denial of disgorgement despite willfulness & some sales diversion

Retractable Technologies, Incorporated v. Becton Dickinson
& Co., — F.3d —-, 2019 WL 1346002, No. 17-40960 (5th Cir. Mar. 26,
2019)
“A jury found that Becton Dickinson & Co. falsely
advertised its products for years. The district court determined that neither
disgorgement of profits nor further injunctive relief would be equitable under
the circumstances. It did not abuse its discretion.”
Retractable syringes are designed to reduce risk of
accidental needlesticks; they compete with other varieties of safety syringes
and with “conventional” syringes. They provide significant protection against
accidents but their needles prevent use for some hospital and clinical
purposes.  RTI and BD compete in the safety
syringe market along with two other major safety syringe manufacturers. RTI dominates
the retractable syringe sub-market; BD produces retractable syringes, but
conventional and non-retractable safety products that account for the bulk of
its revenue.
BD falsely advertised the “world’s sharpest needle,” which
is important because consumers see needle sharpness as a proxy for patient
comfort, and persisted in doing so after its internal tests indicated
otherwise. It also falsely promoted its retractable syringes as having seven
times less “waste space” than RTI’s product, meaning that the syringes would
waste less medicine.  BD’s testing initially
supported this claim, but not after 2003.
RTI sued BD for antitrust violations and false advertising
under the Lanham Act and won a jury verdict on one of its antitrust claims and
all of its Lanham Act false advertising claims. The jury found that RTI was due
more than $113.5 million in antitrust damages ($352 million with trebling +
attorneys’ fees), but the court of appeals kicked that out because it’s an antitrust
case and sent the case back to see if there were Lanham Act damages. RTI had
requested disgorgement of BD’s profits and injunctive relief; the district
court had concluded that equity favored disgorgement, but that any relevant
profits were subsumed by the trebled antitrust damages award. The district
court also enjoined BD to cease certain advertising claims for several years,
post a notice on its website, notify various entities of the false claims
(stayed as to end users pending appeal), and implement a training program for
employees and distributors.
The court of appeals specifically approved of some of the
district court’s findings on false advertising: “at least some portion of BD’s
profits were attributable to the false advertising,” BD intended to confuse or
deceive consumers, and RTI did not unreasonably delay in seeking relief. On
remand, the district court declined to disgorge profits or reinstate any
portion of the vacated injunction.
On injunctive relief, this result was foretold by the
remand, which emphasized that, though a further need for injunctive relief was
“theoretically possible,” “[a] plaintiff seeking injunctive relief must show a
real and immediate threat of future or continuing injury apart from any past
injury,” and that any injunction should be “no broader than reasonably
necessary to prevent the deception.”  BD
took multiple steps to comply with the non-stayed aspects of the injunction for
two years before the court of appeals reversed.  It notified “over 750 distributors, over
10,000 employees, and all the major Group Purchasing Organizations, stating
that its needle sharpness and waste space claims were inaccurate.” Further, “BD
removed the false advertising from its marketing materials … and posted a
notice on its website.” It also implemented a training program for employees
and distributors. This was enough, the district court reasonably deemed, to
remedy any injury or threat of injury RTI had suffered from the false
advertising.
RTI argued that all this still didn’t provide notification
to end users, who play a significant role in medical decisions to purchase
syringes. But the district court found no “real and immediate threat of future
or continuing injury.”
Disgorgement as a remedy requires weighing (1) whether the
defendant had the intent to confuse or deceive, (2) whether sales have been
diverted, (3) the adequacy of other remedies, (4) any unreasonable delay by the
plaintiff in asserting his rights, (5) the public interest in making the
misconduct unprofitable, and (6) whether it is a case of palming off.  A district court can consider other
factors.  It must also consider whether
the defendant’s profits are attributable to the Lanham Act violation. When the
plaintiff doesn’t show the defendant benefited from the false advertising,
disgorgement isn’t allowed even if the rest of the test favors disgorgement. However,
it was the law of the case that “at least some portion of BD’s profits were
attributable to the false advertising” and that the “intent to confuse or
deceive” and “unreasonable delay” factors favored disgorgement. The public
interest also favored disgorgement.
Still, the district court found that the equities weighed
against disgorgement because RTI had not shown diversion of sales or palming
off and injunctive relief was an adequate remedy.  [Why is palming off weighed separately from
intent to confuse or deceive?  They are
in essence the same thing, only trademark infringement gets double-counted,
even though one might think that materially false advertising was at least as
bad as infringement that need not be material to consumers. Along with
unjustified trademark exceptionalism, this formulation is a classic instance of
a series of considerations turning into a “balancing test,” without much thought about the
justifications.]
RTI argued (I think correctly) that palming off is irrelevant
in false advertising cases; if it should be included in the balancing test, it’s as a measure of the egregiousness of trademark infringement and not as a reason that false
advertising always has a thumb on the scale against disgorgement. The court of
appeals wasn’t fully convinced: “If a false advertising plaintiff has otherwise
shown concrete harm due to the false advertising, such as diverted sales, a
court should not heavily weigh the absence of palming off against disgorgement.”
But palming off retains its significance as a way in which RTI could have demonstrated
concrete harm, but did not.  [Hunh?  It’s
not a trademark case
.  RTI also didn’t
demonstrate that BD broke in and stole its chattels.  So what?  If there had been palming off without sales diversion–if a trademark plaintiff couldn’t produce more or didn’t produce the palmed-off things at all–that just goes to the unjust enrichment of the defendant.] 
In the absence of sales diversion or palming off, disgorgement “would
grant RTI an unjustifiable windfall” and in such cases the plaintiff “faces an
uphill battle in obtaining disgorgement.”
RTI argued that the district court should have considered
loss of goodwill in lieu of palming off. In principle, that’s right, but RTI’s
evidence of lost goodwill and steps taken to combat that lost goodwill was merely
speculative, especially given that its market share in the retractable syringe
sub-market increased and its sales nearly doubled over the relevant period of
false advertising.  (The evidence was that
its employees who were worried about loss of goodwill “had to expend effort and
energy to go around and try to … tell people and convince them that it wasn’t
true” and “spent a lot of time going to customers and trying to correct the
misinformation, a lot of meetings, direct meetings, letter-writing, things like
that.”)        
Although sales diversion favored disgorgement, the district
court found that it did so only slightly because at least some of BD’s profit
from its false advertising may well have come not at RTI’s expense but at the
expense of others in the market.  [Note
that if you think of disgorgement as a deterrent, it’s not clear why that
should matter, at least as long if you think that some of BD’s profit did come
at RTI’s expense and as long as there’s no double recovery in another suit by a
different competitor.]  This finding was
not an abuse of discretion.
First, the jury’s finding of Lanham Act liability did not “conclusively”
establish sales diversion.  Injury and
actual damages are different.  So are having
profits attributable to the false advertising (law of the case) and showing
sales diversion (not law of the case). “[I]nternal BD documents suggested that
the false advertising allowed BD to command premium pricing and claim increased
market share,” but “it was not clear that every dollar BD earned came out of
RTI’s pocket,” only that some of the dollars did.
We want to avoid unjustified windfalls to plaintiffs.  The “profits attributable to the false
advertising” requirement is one protection against that, but “sales diversion”
is separate; these are related but distinct elements.  [I gotta say, it seems to me that the court is
requiring the plaintiff to quantify its damages to receive the defendant’s
profits, which is not the standard in other situations—one reason I thought we
had disgorgement was to deal with the inequitable situation in which we’re sure
the plaintiff was harmed, but not sure enough how much it was harmed to award a
dollar amount of its damages.  Disgorgement
(and injunctions) can make sure that the defendant doesn’t stay better off for
having falsely advertised, and the risk of error is appropriately on the false
advertiser especially if we’re requiring willfulness.  I can see the justification for the result
here as well—it’s largely a matter of preferences/beliefs about deterrence—but what
I really don’t like is the special treatment trademark gets.  The statutory language is the same; the
reasoning should be the same too.]
Nor did the district court clearly err in finding that RTI offered
insufficient proof of diversion. The best evidence of diversion was internal BD
correspondence boasting about the commercial impact of its “needle sharpness”
and “waste space” claims, and “the trial court was persuaded that this
correspondence did not actually prove that RTI’s customers or potential
customers chose to purchase from BD instead of RTI as a result of the false
advertising…. At least some customers expanded their purchases from RTI after
the dates they were allegedly presented with the deceptive waste space
comparisons. In contrast, BD had difficulty selling its retractable syringes
during the same period.”
These findings were consistent with the court of appeals’
reasons for holding that BD’s false advertising, standing alone, could not
ground antitrust liability. The parties’ customers were sophisticated; none
testified to being driven by BD’s false claims and several testified that they
weren’t. “RTI’s evidence consisted mostly of boastful e-mail exchanges between
BD sales representatives recounting what they believed were successful sales
pitches, but notably there was no testimony from the customers themselves.”  [Again, fair enough! But if you tried that argument
in a trademark case, there’s tons of cases about how courts should presume that
bad intent is successful, and that divergence doesn’t make a lot of sense.]
Fundamentally, RTI and BD weren’t the only players in the
safety syringe market, so no presumptions about false comparative advertising
were appropriate (if they’re even allowed).
The district court also relied on “the adequacy of other remedies”
in rejecting disgorgement even as it decided not to reimpose injunctive relief,
which RTI pointed out was weird. Still, it was ok to weigh the steps BD had
already taken to comply with the injunction as a factor counseling against the
need for disgorgement, given the absence of evidence of concrete harm. However,
the court cautioned that “[w]e do not necessarily approve of a general rule
that, ex ante, injunctive relief is preferable to disgorgement.”
RTI finally argued that the court should value deterrence and
avoidance of unjust enrichment more. But those values don’t require disgorgement
where it’s not equitable to disgorge profits to a particular plaintiff. There
was no abuse of discretion.  And we get
another TM comparison! The district court distinguished a previous case approving
of disgorgement on deterrence grounds because that case was a trademark case,
and trademarks and trade dress are unique “protected property right[s].” RTI
argued that the Lanham Act also protects trade reputation and goodwill as
property interests. [Note: as a matter of history, RTI is correct that the same
property language has been used for all these things; indeed, the classic
treatment of the “trademark is property” concept was really always “the
property is the underlying goodwill; the trademark is the symbol of the
property, which only exists appurtenant to the goodwill of a business.”  It’s only casual shorthand that confused some
later courts into thinking there was some sort of property right in the trademark
as such.] But the court of appeals doesn’t wade into that because RTI failed to
show that its goodwill was harmed in a way that affected potential customers’
decisions, and thus didn’t show harm that “parallels the harm caused a
markholder whose mark is used without consent.”
Anyway, BD was not “unscathed” by its violation of the
law.  It complied with (most of) the
original injunction for nearly two years. And for deterrence, “future would-be
false advertisers” should note that a plaintiff who shows harm may be able to
get disgorgement.
In closing, the court of appeals put the denial of
disgorgement in the larger context of a “meritless” antitrust claim [interesting
word—should BD get attorneys’ fees?] made during a time in which RTI nearly
doubled its own sales and increased its share of the retractable syringe
sub-market to two-thirds. “RTI elected not to test its proof of Lanham Act
damages before the jury,” and the court wouldn’t let it wave the flag of the
public interest to get BD’s profits now. The public interest would be best
vindicated in the marketplace.
Judge Graves dissented; he would have vacated and remanded
on the theory that the district court erred in reweighing the diversion factor
and in finding insufficient evidence to support disgorgement.  He thought that the prior court of appeals
opinion’s treatment of sales diversion related to the amount to disgorge, but fixed the law of the case as to whether
sales diversion had happened, merely remanding for assessment of other factors
in light of the disappearance of the antitrust award. The district court had
clearly already found that “RTI produced evidence that on occasion BD relied on
these false advertisements to divert sales from RTI directly” and “[t]his
evidence confirms the rational conclusion that some portion of BD’s ill-gotten
sales came at RTI’s expense.”
Of the three factors that weren’t law of the case, the
public interest factor favored disgorgement. On remand, the district court “improperly
weighted the absence of diversion and palming off to the exclusion of other
factors.” In light of this reweighing “and the fact that the adequate remedies
the district court had previously found no longer exist,” the dissent thought
that the district court likewise erred in its reconsideration of the adequacy
of other remedies.

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