A watered-down finding of TM infringement: prevailing party gets $0 and no injunction, court tells it to go home

Evoqua Water Technologies LLC v. M.W. Watermark, LLC, No. 16-cv-14,
2018 WL 5784073 (W.D. Mich. Nov. 5, 2018)
Eric Goldman will probably appreciate the court’s takeaway
here: “Plaintiff and Defendants are not only business competitors, but also
stepchildren, in a way, fighting about the original business of a common
corporate ancestor, JWI, Inc. Maybe the original family connections help
explain why the parties appear locked in perpetual and mortal combat over what
seems to outside observers—including most importantly, the jury—to be of
limited economic value. In the Court’s view, both sides would be better served
by ending their litigation and re-focusing their competitive energies in the
marketplace.”
Evoqua sued Watermark for trademark infringement, false
advertising, and copyright infringement (the last of which went out on summary
judgment for failure to prove ownership). A jury held that Watermark was liable
for trademark infringement, which caused damages of $0, and that the
infringement was not willful; it also rejected the false advertising claim.
The parties compete in the de-watering business; they sell
equipment such as sludge dryers and filter presses that makes waste easier and
less expensive to manage. They also sell replacement parts for used de-watering
equipment made and sold by themselves or by other companies.
Evoqua claimed that Watermark infringed Evoqua’s J-Mate
trademark by selling sludge dryers named “DryMate” and by using the terms
“J-Mate” and “JMate” on Watermark’s website. Evoqua inherited the J-Mate mark
but its predecessor Siemens decided to “exit” the market for J-Mate sludge
dryers. Evoqua continued this plan and told its sales representatives about it.
As a result, Evoqua did not advertise or sell any J-Mate dryers in 2014 or
2015.
Watermark refurbished and sold used J-Mate dryers. Some of
its customers complained that they could no longer purchase a new J-Mate dryer,
so Watermark decided to develop and sell its own new sludge dryer that was
similar to the J-Mate. Since it hadn’t settled on a name, its sales
representatives used different names when pitching the dryer to customers; some
called it a “DryMark,” others called it a “DryMate,” and others simply referred
to it as a sludge dryer. Eventually, they settled on the name DryMate. Watermark
received only six orders for new sludge dryer using that name, and in 2016 it
changed the name to the “M.W. Watermark Continuous Sludge Dryer,” in response
to concerns raised by Evoqua. Only the first dryer shipped to the customer
under the DryMate label; the others shipped under the other name. Watermark
sold that first dryer at a loss.
Watermark also used the terms “J-Mate” and “JMate” on its
website in a few places, such as a blog post comparing the DryMate dryer to the
J-Mate dryer. Another page discussing the DryMate dryer was titled, “Is it time
to replace your sludge dryer?” and tagged with terms including J-Mate and
JMate. Despite the obvious utility to consumers of such references, Watermark
removed all references to J-Mate from its website before trial, in response to Evoqua’s
concerns.
Watermark also sold replacement parts for Evoqua equipment. That
equipment contains parts that are made by third-party manufacturers, such as a
filter pump made by Haskel. When Watermark acquired replacement parts from the
same third-party manufacturers who supplied the equivalent parts to Evoqua, Watermark
sold those parts as “OEM parts” for Evoqua equipment. Evoqua argued that this
was literally false and its employees expressed their opinions that, in the
de-watering industry, the “OEM” is the manufacturer and seller of the equipment
that uses the component parts, even though anyone can buy the same part
directly from the third-party manufacturer and then resell it, as Watermark did.  Watermark’s witness testified to the contrary,
and Evoqua own website advertised the sale of “OEM parts” for filter presses
made by other entities.
The court declined to disturb the trademark infringement
holding; the evidence allowed a reasonable jury to go either way. The finding
of no willfulness was also reasonable, given that even Evoqua’s own sales reps
thought that Evoqua was abandoning the business and directed customers
interested in a J-Mate sludge dryer to Watermark. Also, Watermark “had reason
to use J-Mate fairly and lawfully. It sold replacement parts for J-Mate dryers,
as well as refurbished J-Mate dryers. It also sold a sludge dryer that was
similar to the J-Mate dryer. The jury could have reasonably concluded that
Watermark intended to use the term J-Mate to fairly describe or compare its own
products and services, rather than to confuse customers.” Likewise, given the
cost and lead time of a sludge dryer purcase, the jury could reasonably have
found that customers were unlikely to be confused.  On the theory that DryMate infringed, the
jury could reasonably have found that this was unintentional because Watermark “decided
on this name through an informal process at a time when they believed Evoqua
was abandoning the dryer business” and avoided any use of the “J-” prefix that
is characteristic of Evoqua’s trademarks. Watermark’s discontinuance of its use
soon after hearing from Evoqua could also support lack of willfulness.
Likewise, it was reasonable to find no damge. There was no
concrete evidence of harm, and the jury wasn’t required to accept self-interested
testimony that Watermark’s actions harmed Evoqua’s business and goodwill. For the
use of DryMate, the jury could reasonably have found that Evoqua wasn’t
entitled to any disgorgement, which was its only damages theory. Evoqua claimed
it was entitled to Watermark’s gross revenue for all six dryers, but it was
reasonable to limit any disgorgement to Watermark’s profits (or lack thereof)
from the sale of the first sludge dryer, because that was the only dryer that
shipped to a customer with a DryMate label. Evoqua argued that it should
prevail on an initial interest confusion theory, but it presented no evidence
of IIC, and the core question is the same anyway, consumer confusion: “A
reasonable jury could conclude that customers ordering a sludge dryer would
take particular care, and would not be misled about its source after receiving
one with Watermark’s label on it.”
The false advertising claim “boiled down to a credibility
contest”; the jury’s choice of Watermark’s testimony was reasonable, especially
given Evoqua’s own uses of “OEM.”
Evoqua asked for the court to multiply the damages award
according to the principles of equity, but three times $0 is still $0, so the
statute does not permit enhancement here, even if equity supported an enhancement,
which it did not.  
What about a permanent injunction? Though the court quoted
old precedent that irreparable injury “ordinarily follows when a likelihood of
confusion or possible risk to reputation appears” from trademark infringement,
Watermark stopped using the term DryMate in 2016 and removed pages on its
website referring to J-Mate. The two-year gap in any questionable conduct
diminished the risk of future harm and obviated the need for an injunction to
remedy past harm. Evoqua argued that Watermark was a repeat offender; the Watermark
did enter into a settlement agreement and consent judgment with a predecessor
in 2003, in which it agreed not to use marks containing a “J-” prefix. But that
wasn’t the result of a court ruling; here too Watermark stopped the complained-of
conduct when Evoqua complained. Thus, the court saw no need for an injunction.
The balance of hardships also disfavored an injunction,
insofar as Evoqua sought to impose stringent restrictions on Watermark’s use of
Evoqua’s trademarks, even where such use would not be confusing because it
fairly describes products sold by Watermark, including replacement parts for
the J-Mate dryer and refurbished J-Mate dryers. Likewise, “[t]he public would
not be served by a judicial order hindering Watermark’s ability to fairly
compete with Evoqua in the marketplace.”
Watermark couldn’t get its fees for the copyright claim.
Although Evoqua failed to prove ownership of the copyrights, “its litigating
position was not objectively unreasonable.” It acquired some IP from the
previous owner of its business, even though it couldn’t show that it acquired
the particular assets necessary to bring its copyright claim, a question
resolved only after the court asked for further briefing. Nor was Evoqua’s motive
“wholly improper.” “By its own admission, Watermark obtained many materials
from former Siemens/Evoqua employees, and possessed a trove of manuals for
Evoqua products that Watermark copied, rebranded, and sold to its own
customers.” Even if Evoqua was in part seeking to squash a smaller competitor,
it wasn’t unreasonable to view this particular conduct as a concern: “Even if
Watermark is a mosquito to an Evoqua elephant, the elephant is entitled to swat
the mosquito when it tries to bite.”
Nor could Watermark get its fees on the false advertising
claim; the parties “simply disagreed about the definition of a term that could
mean different things in different contexts,” and Evoqua survived summary
judgment on the issue. Both sides presented only self-interested witnesses, not
objective expert testimony or evidence. Evoqua couldn’t provide evidence of
damages, but those aren’t always easy to prove, and so it wasn’t unreasonable
to pursue injunctive relief even without concrete evidence of monetary harm.
Nor did Evoqua’s asserted anti-competitive purpose justify a
fee shift.  Though Evoqua arguably made
overbroad discovery requests, there wasn’t evidence that this meaningfully
increased Watermark’s burden; it simply objected and didn’t comply. “There was
definitely some evidence at trial suggesting that Evoqua thought that
litigation was warranted simply because Evoqua could absorb the costs more
easily than Watermark. But even if true, this does not detract from the good
faith basis Evoqua had to pursue its claims.”

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Rally ’round the difference between valid and merely descriptive: 8th Circuit gives claimants much to ponder

Sturgis Motorcycle Rally, Inc. v. Rushmore Photo &
Gifts, Inc., — F.3d —-, 2018 WL 5726690 2018 WL 5726690, No. 17-1762, No.
17-1869, No. 17-2712, No. 17-2731 (8th Cir. Nov. 2, 2018)
The court says some very interesting things about descriptiveness, the legitimacy of non-trademark claimants’ use of descriptive terms for a well-known event, and the standard for finding infringement based only on visual inspection.
“Since 1938, a motorcycle rally has occurred almost every
August in and around the City of Sturgis, South Dakota…. In 1986, Tom Monahan,
a local artist and vendor, donated a composite mark for the rally to the
Sturgis Area Chamber of Commerce, which had recently accepted a central role in
promoting the rally ….” Next year, the Chamber began licensing the mark, which
included the shape of a circle horizontally bisected by two motorcycles and the
word “Sturgis.”  Other elements include
the words “Black Hills Motor Classic,” “Rally & Races Black Hills S.D.,” ten
stars, the head of a bird of prey in profile, six buffalo walking, and a couple
of feathers.  [Nothing exceeds like
excess!] The Chamber advertised that products displaying the mark could be
called “officially licensed.” The Chamber registered the mark in 1996 and, in
the 2000s, acquired two registered word marks from rally vendors: “Sturgis Bike
Week” and “Take the Ride to Sturgis.” Vendors have used many names to associate
their goods and services with the rally, which itself has been referred to by
many names, including just “Sturgis.”  “The
Sturgis motorcycle rally is now the largest such rally in the world, bringing
several hundred thousand people and many millions of dollars into the region
each year.” 
The Chamber’s marks are now licensed by plaintiff SMRI.  Read this description and guess what might
happen to SMRI’s most expansive claims: SMRI’s sales pitch is that profits from
the licensing support the City; the chamber “used that sales pitch for decades
to convince vendors to buy a license to display the Monahan mark on their
rally-related goods. Today, however, the licensing program seeks to control
virtually all rally-related merchandise, asserting that if a vendor wants to
sell an item using the geographic terms ‘Sturgis’ or ‘Black Hills’ in
conjunction with the rally, he must first apply for and receive a license from
SMRI that will cost him about eight percent of the wholesale price of each item
sold.”
Rushmore Photo & Gifts, Inc., a souvenir provider in Rapid
City, South Dakota, sold goods related to the rally, including some that it
used to advertise were “officially licensed” even though they were not. Many of
the products used the word “Sturgis” or the name “Sturgis Motor Classic.” In
2011, after it got a registration for the word mark “Sturgis” for goods and
services related to the rally, SMRI sued Rushmore and other defendants.
A jury returned a verdict in favor of SMRI, awarding it
$912,500 in damages, but the district court held that SMRI was estopped by
laches and acquiescence from recovering damages from the remaining defendants. It
also entered a permanent injunction and awarded SMRI costs, but not fees.
SMRI argued that Rushmore’s prior licensing of the Monahan
mark from the Chamber should estop it from challenging the validity of the
marks. But Rushmore licensed only the Monahan mark, not the terms whose
validity as marks it challenged. The license’s preamble claimed rights in “the
protected language ‘Black Hills Motor Classic’, ‘Sturgis Rally & Races’ and
‘Black Hills Motorcycle Rally & Races.’” But estoppel at most covers only
the mark that the licensee has agreed “to use,” and even then the assumption
that licensing recognizes validity is “problematic because there are many
reasons someone might seek to license a property the validity of which he
doubts: It may, for example, be more economically efficient to agree to a
license in the short term than to litigate the mark’s validity immediately.” (Citing
Campbell v. Acuff-Rose.) “It would be antithetical in any event to the
pro-competitive purposes of trademark law to allow a licensor to lay claim to
marks that its licensees have not used by inserting superfluous language into
its licensing agreements.”
The jury found that the defendants as a whole infringed five
of SMRI’s marks: its federally registered “Sturgis” and “Sturgis Bike Week”
word marks, its federally registered Monahan mark, and its unregistered
“Sturgis Motorcycle Rally” and “Sturgis Rally & Races” marks.  The Sturgis mark was registered under §2(f),
which operated as a concession that the mark wasn’t inherently distinctive; nor
was the registration incontestable.  The registration
provided a rebuttable presumption of validity, but not as against a purported
infringer who started to infringe before the registration date (2011); here
infringement was alleged at least as early as 2006.  The court of appeals thus found that there
was insufficient evidence to allow a reasonable jury to find that the Sturgis
mark was valid.
SMRI did not present any direct evidence of secondary
meaning such as consumer testimony and surveys. SMRI argued that it and the
Chamber had used the mark in relation to the rally since 1987; and that
consumers associate the mark with the rally, which the Chamber “hosted.” Many
of the historical uses to which SMRI pointed “cannot reasonably be viewed as
uses of the word as its mark.” SMRI presumed that any use of the word “Sturgis”
to refer to either the rally or the City of Sturgis was use as a mark. “But if
the word was being used descriptively (e.g., to refer to ‘Sturgis’ the city or ‘Sturgis’
the rally), it was not being used primarily to identify a specific source of
rally-related products and services.” SMRI’s own testimony was that it wasn’t
until around 2000 that the Chamber decided that Sturgis was the “magic” word behind
all its marks.  Given that fact, “we do
not see how the jury could reasonably infer from any earlier uses of the word ‘Sturgis’
that consumers had started to associate it with one of the many sources of ‘Sturgis’
goods and services existing at the time.”
SMRI pointed to use of the word “Sturgis” in its other
marks, including the Monahan and “Sturgis Bike Week” marks. But that was
apparently a descriptive component of those marks, referring to either the
rally or the city, not Sturgis the brand, and SMRI didn’t explain why consumers
would “view those uses of the word inside of another mark as a distinct mark.”
Nor could SMRI tack all uses of “Sturgis” on rally-related
goods or services by someone who subsequently became its licensee, as it tried
to do. For example, one vendor made yearly patches using “Sturgis” and the date
on his souvenirs since the late 1970s, but he didn’t take a license until 2001.
That license didn’t retroactively turn all of his pre-2001 uses into (1) uses as a mark or (2) uses as SMRI’s mark. “The very fact that McNenny
had independently used the word ‘Sturgis’ on his own rally-related goods for
decades indicates that consumers had no reason to think that the word’s presence
on such goods indicated that they all came from a single source.” Indeed, that
vendor’s reasons for taking a license for “Sturgis” showed why the jury couldn’t
infer validity from licensing. Like other vendors, including the primary
licensee, he said they were licensees “because they like giving back to their
community and selling customers on the idea that their purchases also give back
to it.  But in that case, “the jury had
no basis to infer from their licenses and sales that consumers associate SMRI’s
marks with a single source of rally-related goods and services.”
Though the Chamber’s then-president submitted an affidavit
in 2001 claiming “continuous and substantially exclusive” use of the mark “in
connection with the marketing and promotion of the Rally since … July 1, 1987,”
the evidence showed that he “purposely and categorically excluded from his
assessment relevant third-party uses of the mark” by defining only
Chamber-approved uses as uses in connection with the rally. This logic “was so
incoherent and self-serving that no reasonable jury could accept it. If there
were two shirts that said ‘Sturgis 2000,’ but only one of them was produced
through the Chamber, there were still two rally-related shirts displaying the
word ‘Sturgis.’”  Whether the unaffiliated
product was using “Sturgis” as a mark or descriptively, either way it prevented
the Chamber/SMRI from claiming substantially exclusive use.
Since the jury could not reasonably have found that the
Chamber/SMRI were substantially exclusive users of the “Sturgis” mark for the
rally or rally-related products and services, there was no way the jury could
have found that the mark had “become so associated in the public mind with [the
Chamber’s and SMRI’s] goods that the mark serves to identify the source of the
goods and to distinguish them from those of others.” Without evidence of the effect
on consumers, the jury could not have found secondary meaning on this record.
Nor was “Sturgis” distinctive because consumers associate it
with the rally. “Everyone could know of the rally as ‘Sturgis’ and find that
the City is now synonymous with the rally without also associating the word ‘Sturgis’
with only one of the many sources of rally-related products and services.”  [This is one of the points we made in our
Honey Badger amicus, too.  The Statue of
Liberty is famous; it’s not famous as a mark for something else.] Indeed, even
if the record had showed that SMRI had
a valid service mark for the word “Sturgis” in relation to the organizing and
conducting of the rally (which it did not), it would still have needed to show that
the word operated as its mark in other contexts. Owners of a mark “have no
right in gross.”   
As a result, the court reversed the jury’s finding of
dilution of the “Sturgis” mark and vacated its holding that the defendants
engaged in cybersquatting; this claim was submitted to the jury based in part
on the theory that “Sturgis” was a valid mark.
What about the unregistered marks “Sturgis Motorcycle Rally”
and “Sturgis Rally & Races”? They had the same problems of proof of
validity. The evidence indicated that these were names used to describe the
rally in the 70s, but that weighed against
validity as marks. “Evidence indicating that one of the marks had acquired
secondary meaning does not necessarily show that any other mark had acquired it
as well.” The ads in the record “rarely use the words in the unregistered marks
as a mark. They instead use ‘Sturgis Motorcycle Rally’ mostly to refer to the
rally itself and only use ‘Rally & Races’ as part of the Monahan mark, the
federal registration for which disclaims the exclusive right to use ‘Motor
Classic’ or ‘Rally & Races.’” Most of the products in the record likewise
didn’t use the purported marks as standalone marks, but rather as part of a
more elaborate name or mark. The jury could not reasonably infer from such uses
“that consumers had latched onto those words and now associate them primarily
with a specific source of rally-related goods and services.”  Nor was there any direct evidence of consumer
perception, and without that, the fact that these terms were common names for
the rally itself precluded protection. “If consumers view SMRI’s marks simply
as indicating ‘an association with’ the rally, then they are not viewing them as
identifying a specific ‘brand’ of rally-related things and thus are not viewing
them as a mark.” [This is an example of “association” which is not trademark
association—again the Statue of Liberty provides a good example for most goods
and services.]
At some point, SMRI/the Chamber used “Sturgis Motorcycle
Rally” and “Sturgis Rally & Races” on hangtags with ownership claims. At
some point, the Chamber also distributed shopping bags to vendors that told
consumers to “Look for the Tag!” But the evidence about the scope of these programs
was minimal, and didn’t indicate any effect on actual consumer perceptions.
Then, the court turned to SMRI’s six federal registrations
for “Sturgis Bike Week,” none of which were registered under 2(f); SMRI was
thus entitled to a presumption that the mark was valid even if the alleged
infringement began before the mark’s date of registration.  That seems weird and the defendants contested
it, but the registrations “constituted prima facie evidence of the mark’s
validity” and the evidence that “Sturgis Bike Week” was a common name for the
rally was not overwhelming. The evidence supported a finding that the first
registrant used the phrase as a mark for t-shirts for decades and ultimately assigned
it to SMRI. Nor did the defendants prove genericity so strongly that no
reasonable jury could refuse to accept that conclusion; at most they showed
descriptiveness.
The defendants accepted the validity of the Monahan
composite mark, but challenged the sufficiency of the evidence of
infringement/counterfeiting. It was certainly not the case that any uses of “Sturgis,”
“Sturgis Rally,” or “Sturgis Motor Classic” on a product could reasonably have
been found to infringe. The dominance of “Sturgis” in the marks/terms didn’t
make them all similar, especially given the descriptiveness of the word for the
rally. Only one product that did more was identified: a shot glass with the
words “Genuine Article-Accept No Substitutes” on the top, with “Quality” below on
the far left and “Brand” on the far right. In the middle was a broad horseshoe
on which “Sturgis Motor Classic™” is written in an arc. “Within the horseshoe
is a bird of prey facing right in three-quarter view in front of a billowing
U.S. flag on which ten stars can be seen. Under the bird and the flag, right
between the horseshoe’s heels, is a motorcycle. A feather-shaped leaf rises
next to each heel.” “1938” was under the motorcycle, and then “South Dakota.” The
bottom left said “Founder ‘Pappy’ Hoel,” and on its bottom right, “Oldest &
The Biggest.”

In some cases, “visual inspection, without any corroboration
from consumer surveys or examples of actual confusion,” can prove likelihood of
confusion: “If, for example, the purportedly infringing mark appears confusing
or deceptive on its face, and relevant consumers do not bring to their
purchasing decisions atypical or specialized knowledge, a visual inspection
might represent a bare-bones way of proving likely confusion. Otherwise, it would appear beyond the ken of
a jury to deduce from a visual examination that has not been informed by direct
evidence of consumer associations that a challenged use would likely confuse or
deceive the ordinary, prudent consumer
” (emphasis added).
Nonetheless, the jury found not just infringement, but willful
and intentional infringement. The definition used by the jury for “willful”
required “the conscious intent to benefit from the goodwill or reputation of SMRI’s
trademark.” This would also necessarily be intentional. And the evidence
supported the finding that the defendants’ infringement of the composite mark on
the shot glass was willful and intentional. The Monahan mark was widely used in
connection with the rally since the mid-1980s and some consider it, whether
rightly or wrongly, the “official” logo of the rally; Rushmore knew about the
mark, as evidenced by its 1999 license to use the mark for a year on postcards.
“The many similarities between the dominant design on the shot glass and the
longstanding Monahan mark also provided the jury with a reason to conclude that
Rushmore had consciously intended its glass to benefit from the goodwill that
consumers may associate with the Chamber’s and now SMRI’s civic-minded mission
statements.” Along with the image similarities, the use of the words “Genuine
Article-Accept No Substitutes” allowed the jury to infer that Rushmore
consciously intended consumers to confuse the dominant design on the glass with
the closely similar “official” Monahan mark.
Was this also counterfeiting? “A counterfeit is thus far
more similar to the registered mark than a mark that barely infringes it, and
so an infringing mark is not necessarily also a counterfeit.” The shotglass was
the only item infringing the Monahan mark, and (this will warm Mark McKenna’s
heart) nothing on it “could be reasonably viewed as substantially
indistinguishable from the Monahan mark.” The words on top were different, in different
fonts, and the images showed different animals in different configurations. The
differences were too obvious to allow the jury to find counterfeiting.
The court turned to the related claims for deceptive trade
practices, false advertising, and unfair competition. South Dakota allowed SMRI
to recover only actual damages suffered as a result of deceptive acts and
practices. The record clearly supported a finding of such actual damages,
because rom around 2006 to 2011 Rushmore advertised that its rally-related
goods were “Officially Licensed Sturgis,” and there was evidence that Rushmore put
that slogan on its products’ hangtags alongside the phrase, “Look For The
Tag!,” mimicking the Chamber’s ad campaign. Rushmore’s co-owner admitted that
their goods were neither official nor licensed, and that no one other than SMRI
and Rushmore had designated its rally-related products as officially licensed. At
least one person was misled: the manager of the apparel department at a local
Wal-Mart called SMRI’s licensing agent to ask whether Rushmore’s products were
actually “official Sturgis Motorcycle Rally products.” That was the first year
that the record showed Wal-Mart carrying Rushmore products, and the jury could
have inferred that SMRI lost those sales to Rushmore.
Nor did the invalidity of most of the marks above matter to
this conclusion, which didn’t depend on the validity of the marks.
However, after the jury’s verdict, the district court ruled
on defendants’ equitable defenses, finding that SMRI was estopped by laches and
by its acquiescence from recovering damages. SMRI argued that it had a Seventh
Amendment right to have a jury decide those defenses, but it didn’t.  SMRI also argued that the jury’s finding of
willful infringement constituted unclean hands, precluding equitable relief.  To bind the court’s equity powers, a jury’s
findings have to be on a common issue; otherwise the findings are merely
advisory.  But willfulness “is a
multifarious concept like causation or intent: The definition of willfulness
that the district court gave the jury was only one of the many that courts have
used.” The equitable and statutory definitions of willfulness can vary even
though they use the same word.  The
district court found that the defendants used “Sturgis” in the good faith
belief that SMRI’s “Sturgis” word mark was invalid. This isn’t necessarily in
conflict with the jury’s finding that the defendants’ use of the word was
willful in the sense that they had acted with “the conscious intent to benefit
from the goodwill or reputation” associated with that word. “A defendant … can
intend to benefit from the goodwill associated with a word—’Sturgis,’ for
example, as a fun and memorable motorcycle rally—without intending to infringe
a valid mark based on the word.” Thus, some courts have held that, when a party
“uses an intellectual property in the face of disputed title,” the party’s use of
it, if in good faith, does not constitute “willful infringement.”
Anyway, even if willfulness was a common issue, the district
court’s findings still might not have conflicted with the jury’s finding of willful
infringement of the Monahan mark and the “Sturgis Bike Week” mark. First, the
district court still has discretion over the application of the unclean hands
doctrine. For unclean hands, it “might not be sufficient that the wrongdoing
was willful if it was not also substantial to an appropriate degree…. Equity
demands flexibility and eschews mechanical rules.”  Second, though the district court largely
denied defendants’ motion for judgment as a matter of law, it later held that SMRI
did not carry “its burden of proving that [defendants] subjectively and
knowingly intended to use [their marks] for purpose of deriving benefit from
[SMRI’s] goodwill,” which might be a finding about the record.  Though the record supported the jury’s
finding that the defendants willfully infringed the Monahan mark, the court of
appeals didn’t opine on “Sturgis Bike Week.”
Remand was appropriate here, however, because the district
court’s order granting the equitable defenses relied in part on its findings
that Rushmore had sold rally-related products bearing the word “Sturgis” to
both the Chamber and its agents, so they knew about the conduct at issue. But
since rally-related products using the word “Sturgis” were not infringing (even
though SMRI argued that they were), it was no longer clear whether acquiescence
and laches would apply. On remand, if the district court still thought so, it
should clearly say which claims were covered (not just the Lanham Act claims)
and why.
The injunctive relief would also have to be revisited.  SMRI wanted the defendants enjoined from
selling anything that uses the word “Sturgis,” “including presumably a state
map,” but that’s not going to happen. Instead, a revised order would have to
account for the invalidations above. 

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Quite a specimen: trademark-filing firms’ legal battle continues, in part

LegalForce RAPC Worldwide P.C. v. Trademark Engine LLC, 2018
WL 5734621, No. 17-cv-07303-MMC (N.D. Cal. Oct. 31, 2018)
RAPC, a law firm, alleged that its competitor TME “operates
website TrademarkEngine.com to advertise, promote and provide trademark related
services” and used false or misleading statements in Google ads and on its
website, as well as engaging in the unauthorized practice of law, in violation
of the Lanham Act and Cal. Bus. & Prof. Code § 17200 et seq.
Two TME ads allegedly contained the word “professional,” which
allegedly was a misrepresentation that TME’s services were “lawful”; TME
allegedly violated customers’ privacy rights, submitted fraudulent specimens to
the PTO, and engaged in the unauthorized practice of law.  One ad, displayed in response to a search for
“trademark filing,” said “Let the Professionals File Your Trademark Today!” while
the website touted “Professional Preparation of your federal trademark
application.” The court found that this was puffery, without specific
actionable representations.
RAPC also alleged that TME misdescribed its “Identity
Protection Program.” TME’s website stated that when a trademark applicant
submits an application directly to the USPTO, the applicant’s “email and phone
number will be available for all to see,” including “[s]pammers, solicitors and
anyone else,” but that, for a monthly fee of $5, TME would provide its email
and phone number to the USPTO. TME argued that RAPC hadn’t shown injury from
these statements, but where there’s direct competition, “a misrepresentation
will give rise to a presumed commercial injury that is sufficient to establish
standing.” RAPC also pled falsity by alleging that, “regardless of whether a
customer purchased the $5/month privacy protection program or not, [TME] always
lists each of its customer’s contact information, including emails and phone
numbers, on [the] USPTO’s trademark application forms” and that such customer
information is “publically [sic] available on [the] USPTO’s website.” RAPC also
sufficiently pled proximate cause by alleging it “lost customers” to TME and
that its “market share” has “decline[d]” from “nearly 2.4%” to “approximately
1.8%,” and that it had to reduce its prices from “$499 to $199 and sometimes
lower to match the unfair competition of [TME].” This was enough at the
pleading stage.
§ 17200 prohibits any “unlawful, unfair or fraudulent
business act or practice.” RAPC alleged four kinds of practices. First,
violation of the right to privacy set forth in the California Constitution by “(1)
waiving clients’ rights to cancel the filing or refund the government fee; (2)
waiving clients’ rights to privacy by allowing their names, phone numbers, emails
and street addresses to be published publicly; and (3) permitting [the] USPTO
to make clients’ information available for public search on [the] USPTO’s
online databases and other databases.”  But RAPC failed to allege facts to support the
requisite finding that it lost money or property as a result of any of TME’s
clients having been deprived of their right of privacy. Nor did RAPC allege a
legally protected privacy interest in a client’s “right to cancel the filing or
refund the government fee” or “an egregious breach of social norms” in
disseminating information to the PTO.
Submission of fraudulent specimens to the PTO: Though
“knowingly and willfully” submitting a fraudulent specimen violates the law,
RAPC didn’t allege facts sufficient to support a finding of such intent.  
Unauthorized practice of law: A law firm plaintiff has
standing to contest this conduct if the firm “suffered losses in revenue and
asset value and was required to pay increased advertising costs specifically
because of the [allegedly unauthorized practice].” RAPC properly alleged these
losses and their causation, and the facts alleged, if proven, were sufficient
to support a finding that TME engaged in unauthorized practice of law under
California and Texas law.
Violation of PTO regulations for “practitioners”: RAPC
alleged violations of various PTO rules, but the complaint didn’t allege facts
to support a finding that the individual defendant, Crabtree, did so.
RAPC also alleged “unfair” and “unlawful” business practices
from the submission of fraudulent specimens and the unauthorized practice of
law. For competitor-plaintiffs, “unfair” means “conduct that threatens an
incipient violation of an antitrust law, or violates the policy or spirit of
one of those laws because its effects are comparable to or the same as a
violation of the law, or otherwise significantly threatens or harms
competition.” The allegedly unlawful acts here didn’t qualify.
RAPC was entitled to seek injunctive relief for its
remaining § 17200 claims, but not restitution—it never had an ownership
interest in defendants’ allegedly wrongfully acquired money.

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Post-parmesan: 100% grated parmesan still doesn’t have to be 100% grated parmesan, court reiterates

In re 100% Grated Parmesan Cheese Marketing & Sales
Practices Litig., 2018 WL 5717799 No. 16 C 5802, MDL 2705 (N.D. Ill. Nov. 1,
2018)
On an amended complaint, the court again dismisses the
claims that a cheese product whose label touts it as “100% Grated Parmesan
Cheese” isn’t false or misleading because, on shelf-stable products, the courtis of the opinion that a reasonable consumer shouldn’t have believed that name,
even though plaintiffs this time around pled a survey, conducted in connection
with this litigation, purporting to find that more than 85-90% of consumers
stated that they believed that the products “are 100% cheese and fully grated.”
Two expert reports by linguistics professors also opined that the phrase “100%
Grated Parmesan Cheese” is “linguistically subject to only one plausible
interpretation … that the Product contains nothing other than grated parmesan
cheese.” Plaintiffs also cited a Kraft patent stating that fully cured parmesan
cheese “keeps almost indefinitely.”  But
the court disagreed, because of its greater understanding of reasonable
consumers and exactly what they know about shelf-stable products (and what’s in
that set of products).
Argh.  These aren’t
cheese crackers or other cheesy products where a reasonable consumer would
immediately understand a reference to an ingredient; they’re sold as cheese with which to top something
else.  Not only is a consumer who reads
that label as meaning “this is 100% cheese” incredibly reasonable, the court’s willingness
to dismiss specifically pled facts worsens its prior decision by not allowing
the plaintiff to resolve the so-called “ambiguity” of the label with further
information, even though to date the idea of “ambiguity” has allowed plaintiffs
to add more facts. Heads, the defendant wins; tails, the plaintiff loses.
Anyhow, the accused products with “100% Grated Parmesan
Cheese” and similar labels in fact contained cellulose and other non-cheese
ingredients. With the exception of Publix, the ingredient lists say that the
cellulose was added to prevent caking, when in fact it also allegedly acted as
filler. Some of the filler claims got a bit further, but not far.
Because “100% Grated Parmesan Cheese” was ambiguous, the ingredient
label would dispel any confusion.  How do
we know that ambiguity plus a back-panel label avoids deception?  It appears to be a rule of law, not a rule of
fact.  And the court reiterated its conclusion
that “ ‘100% Grated Parmesan Cheese’ … also might be an assertion that 100% of
the cheese is parmesan cheese, or that the parmesan cheese is 100% grated.” The
linguistics experts didn’t help because a reasonable consumer “does not
approach or interpret language in the manner of a linguistics professor.”
Instead, she apparently approaches language as a federal judge.  More seriously, this reasoning seems to
misapprehend a big chunk of the profession of linguistics—the court cites a
case holding that a “reasonable consumer need not be exceptionally acute and
sophisticated,” and that “the reasonable consumer test focuses on the
perspective of ordinary minds,” and this is true, but descriptive linguistics studies
exactly how ordinary people interpret ordinary language, and if the experts are
opining about that then they are opining about precisely the relevant question.
Still, the reports didn’t specify that they examined the
phrase in the context of shelf-stable, unrefrigerated containers of cheese, which
makes their opinions valueless. How do we know the context is so significant?  The court does, no matter what facts are pled,
because reasonable consumers are “well aware that pure dairy products spoil,
grow blue, green, or black fuzz, or otherwise become inedible if left
unrefrigerated for an extended period of time.”  [Consider a pleading that reasonable consumers
do not have strong ideas about the boundaries of shelf-stability for cheese
even if they do for milk, and that reasonable consumers take their cues from
labels.  Would that be implausible under Twiqbal? 
I don’t see how it could be.  Brady
v. Bayer Corp.
has by far the better take: consumers should be able to rely
on the name of a product from a reputable company, and they are likely to
presume that the company understands the relevant technologies far better than
they do; if the company presents a low-moisture cheese in a can, they can
presume that it knew how to do that.]
The surveys were also irrelevant because a court, on its
own, may “determine as a matter of law” that “an allegedly deceptive
advertisement would not have misled a reasonable consumer.” [In a Lanham Act case, this wouldn’t be true for an ambiguous representation–I’m not a fan of mashing up the two kinds of law, but I would prefer the rule that survey evidence is never required but often relevant for both bodies of law.] Also, because not
every single survey respondent thought the product was 100% cheese, that proved
ambiguity.  [I have some bad news about
surveys and, in particular, survey respondents, for the court, though perhaps surveys’
inability to get 100% correct responses to any question would be good news to
the court.]
As for the patent, there was no reason it would be familiar
to a reasonable consumer “with an ordinary understanding of how dairy products
generally fare when unrefrigerated.” Anyway, the patent necessarily implied that pure grated parmesan will not keep indefinitely if left unrefrigerated. [By the way, canned products
don’t keep indefinitely either. The court’s certainty about consumer
expectations shows one of the weaknesses of Twiqbal,
especially with contrary evidence pled.] Thus, the court remained convinced
that a reasonable consumer would not presume that a shelf-stable dairy product
was 100% cheese or would disregard the “well-known fact[ ] of life” that pure
dairy products spoil if left unrefrigerated.
The filler claims: Allegedly, grated parmesan “usually
available in the marketplace” is cured and dried in such a way that there is
“little problem of clumping or agglomeration,” so there is little need to
ensure that grated parmesan does not clump or “cake.” The anticaking statement
on the ingredients list was allegedly false or misleading because the products
contain more cellulose than necessary to accomplish this “anticaking” purpose,
and instead serve as cheaper filler. However, the Target/ICCO defendants got
out of the claim because there wasn’t any allegation of how much cellulose was
in the product, and thus plaintiffs couldn’t plausibly allege it was
excessive.  Other percentages alleged for
other defendants were 3.8% (Kraft), 8.8% (Albertsons/SuperValu), 7.8%
(Wal-Mart/ICCO).
However, though falsity was pled, causation wasn’t, because
plaintiffs alleged that they bought the products believing them to be “100%
Grated Parmesan Cheese,” meaning that they didn’t consult or rely on the
ingredient list [because they saw no need to do so given what they thought they
were buying].  Thus the state law
consumer protection claims all failed as to the anticaking misrepresentation.
Express warranty: certifying multistate or nationwide
classes of this type is not categorically prohibited, though Connecticut and
Michigan require privity (which didn’t exist with the manufacturer). New York
requires reliance, which (as above) was missing.  Some implied warranty claims also survived,
as did some unjust enrichment claims, all based on the anticaking part. 
Tactical question: drop the remaining claims and appeal, or
continue to fight?

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Roca Labs’ weight loss claims are losers, and its gag clause fares no better

FTC v. Roca Labs, Inc., 2018 WL 5629875, No. 15-cv-2231-T-35TBM
(M.D. Fla. Sept. 14, 2018)
The FTC sued Roca for its advertising and sale of
weight-loss products and the use of contractual provisions barring purchasers
from providing negative commentary, bringing in at least $20 million since 2010.
Among other things, defendants used “Gastric Bypass No Surgery” or “Gastric
Bypass alternative” and claimed that the products were safe for children
as young as six years old. They described the forumula as “a medical
innovation that creates a natural gastric bypass effect in the stomach.”  In the fine print, they stated that “[n]o clinical study has been
performed on this product” but the main copy touted scientific proof, along with testimonials and
third-party reviews. The testimonials were paid, but Roca didn’t disclose this.
They, or someone working on their behalf, also posted testimonials etc. on
third-party websites without disclosure. Nor did they disclose that they ran Gastricbypass.me,
a website that discusses bariatric surgery and features a “Surgical Alternatives”
page devoted to positive commentary on Roca Labs products and which sold the
products.
Although they didn’t actually get insurer reimbursement,
they advertised that the basic package cost $480 with “valid health insurance”
or $640 without. Purchasers had to submit answers to a “Questionnaire” or
“Health Application,” which included questions about psychological or emotional
issues relating to weight, past weight-loss failures, depression, and binge
eating.  Purchasers got a “Summary”
document that stated the customers’ information would not be shared with anyone
and a document warning that those who cancel or dispute installment payments
may face legal action and $3,500 in charges. Roca also included a non-disparagement clause
that prohibited customers from publishing disparaging comments about Roca Labs
products, claiming that (at a minimum) the purchaser agreed to pay the full
price of the product, $1,580, if the purchaser breached the gag clause; at some
times the gag clause demanded $100,000 for talking “badly about the Formula,” while
other versions demanded $3,500 and claimed that Roca could force purchasers to
sign a notarized affidavit stating that the disparaging remarks were incorrect.
The FTC sued over all these things, including in its theories that the promise of confidentiality was false, and
that the statement that purchasers agreed to pay the difference between the
“full price” and the purported “discount” price if they post negative comments
or reviews was a deceptive claim about the price.  It prevailed.
The court granted summary judgment on the falsity/lack of substantiation of weight loss
claims.  Such express claims, “which significantly involve health, are
inherently material.” The websites etc. “intentionally contained medical images
and terminology to bolster the credibility of Defendants’ claims and induce
customers to believe that the claims were scientifically validated by the
medical community.” And Roca lacked a reasonable basis for the claims because
they weren’t supported by competent and reliable scientific evidence. The FTC’s
expert, an expert in obesity treatment and weight loss, additionally opined
that no competent and reliable scientific evidence for the claims existed:
“experts in the field of obesity treatment and weight loss would require
well-designed and properly conducted clinical trials.” A valid trial should be
double-blind and placebo-controlled; it would have at least eighty participants
and last at least three months; and it would test the substance, not the
individual ingredients, because it is well established in the scientific
community that the efficacy of individual ingredients is insufficient to
establish the efficacy of those ingredients combined.
Roca argued that a randomized controlled test isn’t required
to provide competent and reliable scientific evidence, citing a case that found
that Bayer didn’t violate a consent decree by failing to provide a RCT for
different claims. This wasn’t a consent decree, which requires violation by clear
and convincing evidence.  “[T]he absence
of the RCT is just one piece of evidence demonstrating the lack of competent
and reliable evidence of the truth of the claims or their reasonableness.” The
Center for Applied Health Sciences ran a clinical trial on the Roca products:
seventeen adults used the products for twenty-eight days, and didn’t lose
weight, though there was a “slight but statistically insignificant ‘trend’ that
active users reported feeling less hungry three hours after taking the product.”
The FTC’s expert found the trial design flawed, and opined that the scientific
articles on dietary fibers relied on by Roca didn’t support Roca’s claims.  Roca’s witness, a board-certified surgeon,
wasn’t shown to be a relevant professional or expert in the field of obesity
treatment and weight loss.
Roca’s establishment claim that their products were
scientifically proven to have a ninety-percent success rate in forcing users to
eat half their usual food intake and cause substantial weight loss was also
false. They provided no evidence supporting this claim, which was therefore
false.
Roca’s failure to disclose its relationship to Gastricbypass.me
and the paid testimonials also violated the FTCA. “Material misrepresentations
or omissions on which a consumer would likely rely to decide whether to make a
purchase constitute deceptive advertising.” One of Roca’s principals testified
that he created Gastricbypass.me to “educate and scare people about” gastric
bypass surgery, but he did not see any value in letting consumers know “[h]ey
we are Roca Labs.” Purportedly satisfied customers depicted in the videos
posted on RocaLabs.com were actually Roca employees, one of whom testified that
she was directed to post positive comments monthly on Facebook. The defendants
directed their employees to create fictitious reviews. Roca argued that “Roxie’s”
testimony was valid because she lost weight before being hired by Roca, though
her video was recorded afterwards. That missed the point: Rcoa failed to
disclose the financial relationship with Roxie and others who gave
testimonials.
The financial relationship with the testimonial-givers and
ownership of Gastricbypass.me was material because they were deliberately used
to entice prospective buyers and because they involved health matters, weight
loss claims, and other information important to the consumer in deciding
whether to purchase the products.
Likewise, the false representation of confidentiality for
private health information violated the FTCA. 
An express privacy promise is presumptively material.  Despite the promise, defendants published
customers’ sensitive details and disclosed their personal information to
payment processors in response to disputes. Roca argued that the information was necessary to disclose to resolve the disputes,
and pointed to 2014 terms & conditions stating: “Your information will not
be shared or sold for as long as you do not breach the Terms and we will have
to use the information provided.” There was no evidence that  revealing this information was
necessary to respond to disputes, and the terms and conditions postdated the
purchases of some consumers who had their information revealed [also, not that
it’s needed, fine print can’t take back express representations in the purchase
process].
The “discount” claim also succeeded. Roca didn’t dispute its
materiality, but argued that its statements weren’t deceptive because customers
agreed to the discount and its requirements.  Defendants argued that customers were provided sufficient notice in
the Terms and Conditions prior to purchase as well as in the documents being
shipped.
Nope. First, Roca created an overall net impression that the
price of the product was $480 without reference to a discount or any
concessions as to publishing negative comments, including using that number in
ads on Google, Bing, and Facebook touting “GASTRIC BYPASS NO SURGERY
$480.”
Second, the Terms and Conditions did not dispel the net
impression. “Although the Terms and Conditions were disclosed on a hyperlinked
page, it was unlikely that consumers would have noticed or clicked on the link.”  Although they were required to check a box
next to the statement “I have checked and do not have any medical reason that
can prevent me from suing the Roca Labs Gastric Bypass Alternative procedures
and I have read and agree to the terms, privacy and money back reward / return
policy,” they were not actually required to read the T&C, and even if they
did, the disclaimer about the discounted price and non-disparagement clause was
“inconspicuous and buried among legal, contractual language.”
This misrepresentation was material and deceptive
because it is an express claim that
involves important information to customers: the price of the product and
limitations on what customers could say about the products or Defendants. A
customer would likely be misled to believe that he or she had the option to
purchase the product at “full” price and maintain the ability to post negative
but truthful comments. Customers also would likely to be misled to believe that
they had actually agreed to refrain from posting negative comments, when they
had not agreed to do so, by paying the purportedly discounted price.
Relatedly, the gag clause practices were unfair. Roca argued
that the clause wasn’t illegal and that they lacked fair notice that the FTC
would interpret their practices as unfair. Although Roca cited a lot of cases
about the enforceability of online “clickwrap” contracts, the enforceability of
the contract wasn’t at issue. An act or practice is unfair if it “causes or is
likely to cause substantial injury to consumers which is not reasonably
avoidable by consumers themselves and not out weighed by countervailing
benefits to consumers or to competition.” The FTC presented evidence that restricting
the flow of information, specifically truthful negative reviews, causes or is
likely to cause substantial injury to consumers and to the marketplace. Indeed,
one of Roca’s principals testified that he paid a company $40,000 to “make the
false comments not show up up front” because false comments “create the wrong
impression” and hurt Defendants’ sales by at least $40,000. Likewise, Roca’s
threats to sue and filing of lawsuits caused or was likely to cause substantial
injury. Roca threatened legal action against customers who complained or said
they would complain to the Better Business Bureau or who said they had plans to
post negative comments online.
Roca argued that there was no evidence of tangible harm, but
the FTC is not required to provide such evidence. Though the legislative history
says “Emotional impact and more subjective types of harm alone are not intended
to make an injury unfair,” that doesn’t impose a requirement of proof of “tangible”
harm; “the FTC Act contemplates the possibility that conduct can be unfair
before actual injury occurs.” The court found these practices caused or were
likely to cause substantial injury to consumers. “The record demonstrates that
some consumers paid hundreds of dollars for the Roca Labs products and
unsuccessfully sought refunds because of Defendants’ practice of issuing
threats under the guise of enforcing the gag clause.”
Nor was this problem reasonably avoidable by consumers because
prospective customers who searched for information about Roca Labs products
would be prohibited from making an informed choice. Roca argued that consumers
could have reasonably avoided injury by reading the gag clause or using another
weight loss program, but that missed the point. The FTC argued that defendants’
gag clause practices were unfair, not the gag clause itself, and there was no way
prospective customers could reasonably avoid a dearth of negative reviews, “which
the Defendants assiduously prevented from being available.”
Nor were there countervailing benefits to competition or
consumers that outweighs the injury caused or likely to be caused; Roca offered
no evidence but asserted that there should be a cost-benefit calculation and
that consumers benefited from the products by losing weight, increasing their
confidence, and taking steps toward a healthier lifestyle. Roca’s claims of
benefits ignored the question of whether the gag clause practices had any
benefits, and no quantitative cost-benefit analysis is required by the law.
Roca argued that it had no fair notice of the FTC’s
claim.  The fair notice doctrine prevents
“deference [to the regulator] from validating the application of a regulation
that fails to give fair warning of the conduct it prohibits or requires.” But
this only applies in limited circumstances not present here.  Roca again whined that the harm it caused was
“intangible” and it couldn’t have anticipated that this was unfair.  [By the way, what’s “intangible” about the
suppression of reviews and the failure to pursue a refund for fear of being
sued?  The former is tangible: it clearly
changes the information actually available to consumers. The latter is also not
just tangible but monetary.] The FTC’s policy statement distinguishes “trivial
or merely speculative harms” from substantial injury, but also clarifies that an
“injury may be sufficiently substantial … if it does a small harm to a large
number of people, or if it raises a significant risk of concrete harm.” Nothing
there excluded intangible injury, and there was no evidence that the FTC
abruptly changed course in its enforcement guidelines or in its statutory provisions.
The court granted a permanent injunction. Roca’s principal testified
that he has moved away from using the Roca Labs brand and is now using
“gastric.care,” but “[t]he formula is the same formula.” He also told his Facebook
boot camp customers: “I’m allowed to tell you anything I want; to do anything I
want with you that would lead you to a healthy weight …” and that he will
show the customers “any images I want. I will do anything I want for them for
as long as I lead them to achieve a healthy weight.” Given Roca’s extended
history of deceptive and unfair practices and continued promotion of their
products and comparisons to gastric bypass surgery, there was a cognizable
danger of recurrent violation.
The FTC was also entitled to monetary relief under Section
13(b) for consumer redress, including disgorgement in the amount of net revenue
(gross receipts minus refunds). Roca wanted to use the number of BBB complaints
based on ineffectiveness, multiplied by 25 to account for customers who didn’t
complain to the BBB.  The proper measure
of disgorgement is unjust gain, not consumer loss, and the appropriate measure
for unjust gains is net revenue. FTC has provided sufficient evidence as to the
amount of gross sales revenues, which totaled $26.6 million during the relevant
time period, but there was not enough evidence about refunds, so the record
needed to be supplemented. Key principals were also individually liable: they knew
of the deceptive acts and either participated directly in or had authority or
control over the acts.

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We Buy Houses registration defeats fee award despite its genericity

Express Homebuyers USA, LLC v. WBH Marketing, Inc., No.
17-cv-00736, 2018 WL 5303327 (E.D. Va. Oct. 25, 2018)
Disappointingly, the court here treats assertion of
registered trademarks as what seems like a complete defense to arguments that
defendant should receive a fee award because of the exceptionality of the
case.  This discounts any recognition
that trademark examination is far from complete compared to the factual
development at trial, and also any inquiry into what the registrations were for. 
Here, Express initially sought cancellation of the “We Buy Houses” and
“webuyhouses.com” marks, the former of which was registered for things like “printed
instruction, educational, and teaching materials for real estate,” and the
latter for “real estate and investment services, namely providing on-line
information in the field of real estate procurement for others.”  Of course, both were used to attempt to
control the advertising of services provided by—you guessed it—firms that buy
houses.  I once wrote that “Applicants
and the PTO spend much time and effort crafting the equivalent of an
exquisitely detailed origami crane; rather than considering the details, courts
then ask the equivalent of ‘is this paper folded?’ and move on.”  This case illustrates one of the consequences
of that mismatch.
Despite the fairly clear genericity of the “marks” at issue,
the court was decisive that “by no stretch of the imagination is this case ‘exceptional’;
it is not a rare, extraordinary or otherwise unique trademark case. To the
contrary, this case is a garden variety trademark case challenging two
registered trademarks that use a phrase that is used in common parlance to
signify a service.”  Except that most
registrations aren’t of “a phrase that is used in common parlance to signify a
service”!  Still, defendant WBH’s
position that the marks weren’t generic could not be objectively unreasonable
because “the fact that the PTO had registered the Marks gave defendant an
objectively reasonable legal and factual basis to argue that the Marks were not
generic.”  Note again the failure to
continue the sentence: generic for what? 
Then the court says the registrations “weigh[] strongly
against” a finding of exceptionality, though it seems to mean “decisively
against” in the absence of abusive litigation practices.  The registrations created a presumption of
validity, which made it “not objectively unreasonable for defendant to take the
position that the Marks were valid. To find otherwise would undermine the
policy of encouraging trademark owners to defend and enforce their
presumptively valid trademarks.”  Again,
the court doesn’t take into account the limited information available to the
PTO and the special knowledge trademark claimants have about their own
business, increasing the incentive to abuse the process—and note that the
reasoning means that no case in which a party successfully claims for
cancellation of a registration can be “exceptional” even though Octane Fitness (which the court applies)
indicates that objective unreasonability of a defense can be considered in
exceptionality. 
(Patent examination is much more rigorous than trademark examination, yet
Octane Fitness pretty clearly stands
for the proposition that objective unreasonability of a substantive claim by a
patentee, not just unreasonable litigation tactics, can be exceptional. Given
the presumptive validity of a patent, why would this be possible if the court
is right about the objective reasonability of asserting a registered
right?  One possible answer, though not
the only one: it depends against what the plaintiff is asserting its registered
right—but the court doesn’t consider that here, probably because the parties
are direct competitors, which still shouldn’t excuse it from examining what the
registrations were for, as well as whether the PTO had equal access to the information that market participants had.)
This case also wasn’t exceptional simply because WBH made
erroneous claims about the law (arguing that clear and convincing evidence of
genericity was required, and that the evidence of generic use was
unauthenticated hearsay). A case should not be deemed “exceptional” simply
because “snippets of the record or isolated arguments clearly lack merit.” So
too, WBH’s futile motion for reconsideration of the summary judgment decision repeating
arguments that were already made and rejected on summary judgment wasn’t
enough, nor were its counterclaims about false advertising and actual harm
therefrom.  WBH’s position that Express’s
statements were factual and thus actionable was rejected only after careful
consideration of the context of the statements. WBH’s position that it was
harmed by Express’s advertising wasn’t sufficient for exceptionality, even
though Verisign, Inc. v. XYZ.COM LLC held that a Lanham Act false advertising
claimant must show actual rather than mere presumed damages. WBH acknowledged
that it lacked evidence that any lost potential customers as a result of
plaintiff’s allegedly misleading advertisements. “Still, defendant confronted
and attempted to distinguish Verisign I
at the motion to dismiss and summary judgment stages, which weighs against a
finding that defendant’s position was frivolous even though that attempt was
ultimately unsuccessful.”
Finally, this case wasn’t exceptional because of the need
“to advance considerations of compensation and deterrence,” given that WBH
acted as a trademark troll that bullied competitors to stop using an important
marketing phrase—“we buy houses.” “This argument fails because courts have
sensibly concluded that it is not appropriate for a district court to police
the marketplace and punish so-called trolls who take steps to protect their
presumptively valid rights in intellectual property. Indeed, plaintiff’s
argument conflicts with the Fourth Circuit’s clear policy that trademark owners
should be encouraged, rather than deterred, to enforce their presumptively
valid trademark rights.”
That’s dispiriting enough, but it’s even more depressing
that the court doesn’t think this case stands out from an ordinary trademark
case even at the sub-fee award level. Does the court think that most trademarks
are used to suppress useful information from competitors?  Suggestive, arbitrary and fanciful
marks—which comprise the vast majority of registered marks—don’t pose even the
risks of granting rights in descriptive terms, much less generic terms.  This failure to recognize that trademarks
vary in the risks they pose to competition may explain why the court concludes
that “if the proverbial bell curve representing the range of trademark cases
was developed, this case would clearly fall in the middle, or at least within
two standard deviations of the mean.”

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Cents and sensibility: NY Ct of Appeals weighs in on credit surcharge law

Expressions Hair Design v. Schneiderman, — N.E.3d —-,
2018 N.Y. Slip Op. 07037, 2018 WL 5258853 (Oct. 23, 2018)
GBL section 518 states: “No seller in any sales transaction
may impose a surcharge on a holder who elects to use a credit card in lieu of
payment by cash, check, or similar means.” This allows differential pricing,
but the circumstances under which that’s allowed are hotly disputed. The Second
Circuit certified a question: “Does a merchant comply with New York’s General
Business Law § 518 so long as the merchant posts the total dollars-and-cents
price charged to credit-card users?” The court here answered yes (meaning that the merchant can use the label “surcharge” to describe the practice, but can’t use percentages to describe the extra amount being charged for credit.)
Plaintiffs wish to tell their customers, for example, that
“a haircut costs $10.00, and if you pay with a credit card you will pay 3%
extra” or “a haircut costs $10.00, and if you pay with a credit card you will
pay an additional 30 cents.”  The
legislative history of the defunct federal version of the statute is
paradigmatically concerned with “a completely undisclosed surcharge, discovered
at the cash register.” It also operated to ensure “that consumers will be
seeing at least the highest possible price they will have to pay when they see
a tagged or posted price.” “GBL § 518’s legislative history demonstrates the
identical concerns Congress had: a desire to allow differential pricing, but to
avoid the duping of customers by posting or tagging low prices that turn out to
be available for cash purchases only.”
Thus, the court concluded, GBL § 518, “like its federal
precursor, permits differential pricing but requires that a higher price
charged to credit card users be posted in total dollars-and-cents form. In that
way, credit card customers are ‘exposed to the highest price when they see a
tagged or posted price’ and, without further ado, apprehend the actual price
they will pay. By contrast, single-sticker pricing would require a consumer to
engage in arithmetic, which may be difficult depending on the cash price, in
order to calculate the actual price for a credit card purchase.” I would say, and the majority seems to agree, that
this is a disclosure rule, mandating “purely factual and uncontroversial
disclosures regarding the product it is offering for sale.” This is significant because of what will happen in federal court: sellers shouldn’t
be able to get Central Hudson’s
harsher scrutiny just by positing another way they’d like to make the
disclosure, especially when there’s a sensible reason (many consumers’
difficulty with math/difficulty making absolute to percentage comparisons) for
the state’s decision.
As cleanup, the court held that, as long as the total
dollars-and-cents price for credit card purchases was posted, merchants can use
“surcharge” to describe the difference in price, because they won’t be imposing
a surcharge as the law defines it (which is to say, a charge imposed without
dollars-and-cents disclosure). Posting the dollars-and-cents price for credit
card purchases means that “consumers see the highest possible price they must
pay for credit card use and the legislative concerns about luring or misleading
customers by use of a low price available only for cash purchases are
alleviated.” Plaintiffs’ proposed single-sticker price, by contrast, was prohibited
by the statute.
There was also a concurrence, a partial dissent, and a
dissent.  The concurrence would have held
that “all conduct complies with the law, because the law is unconstitutionally
vague, and therefore cannot reasonably be said to prohibit anything.”  The dissent would have held that GBL § 518
isn’t a disclosure statute, but a law that regulates the seller’s description
of differential pricing and bars credit card “surcharges” but not cash “discounts”
because of the credit card industry’s interest in manipulating consumers’
decision framing.  A true disclosure
requirement, the dissent thought, would have more requirements on how the
requisite information has to be presented (e.g., type size). For this reason,
the NY AG has historically used other laws targeting deceptive business
practices and false advertising to fight undisclosed surcharges and similar
bait-and-switch tactics.  “Under the
majority’s disclosure-centric reading, GBL § 518 is effectively redundant of
these existing provisions,” and similarly undermining its consumer protection
goals, government entities are apparently exempt from GBL § 518 in many situations.  
I think the point about government treating itself better than other entities is a good one, but the redundancy point is mistaken: many other states’ unfair trade practices laws list specific practices that are prohibited because of how likely they are to harm consumers through deception alongside a general prohibition on deceptive practices.  The point of having a specific prohibition is to relieve the state of the burden of showing likely deception in a specific case, given how likely it is that deception is to result, the lack of justification for the practice, and the costs and error risks of individualized determinations.  One could compare speed limits + dangerous driving prohibitions.  The general ban deals with the infinite capacity of fraudsters to invent new schemes, but the specific prohibitions provide clear guidance for situations that experience has shown are likely to be repeated.

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Some Lanham Act/UCL claims against TM filing entities can proceed despite potential difficulties of proof

LegalForce RAPC Worldwide P.C. v. Swyers, No.
17-cv-07318-MMC, 2018 WL 4961660 (N.D. Cal. Oct. 12, 2018)
RAPC alleges that Swyers, an attorney, owns TTC and
Trademark LLC, which provide “trademark related services,” and also owns
Trademark PLLC, a law firm that provides “legal services in trademark related
matters.” TTC allegedly made false statements on its website, and the
defendants’ business is allegedly “built upon the foundation of the
unauthorized practice of law” and involves “submitting or aiding and abetting
their customers in submitting fraudulent specimens to the USPTO” in violation
of the Lanham Act and California’s UCL.
The court partially granted defendants’ motion to dismiss,
with limited leave to amend. In terms of standing, direct competition means
that “a misrepresentation will give rise to a presumed commercial injury that
is sufficient to establish standing,” and RAPC alleged it “compete[s]” with TTC
to provide “small businesses” with “services that allow them to protect their
marks through filings with the [USPTO].” As for proximate cause, RAPC alleged
lost customers, supported by the allegation that, from the year TTC was formed
until the lawsuit was filed, its market share declined from “nearly 2.4%” to
“approximately 1.8%,” or “approximately 2670 trademark[ ] filings per year.” RAPC
alleged that it had to reduce its prices from “$499 to $199 and lower to match
the unfair competition of TTC.” Though proof might be difficult, these
allegations were sufficient at the pleading stage.
As for specific challenged statements, most of them were actionable.
“Created by USPTO Attorneys” and similar statements were allegedly false because
TTC was created by just one former USPTO Attorney – Swyers, and statements that
didn’t include “former” were also allegedly false because Sywers “was excluded
from practice by the USPTO in January 2017” and cannot apply for reinstatement
for “at least five years.” The court found Rule 9(b) satisfied given the
specificity of the allegations.  “We’ve
Prepared and Filed Over 20,000 Office Action Responses” was allegedly false
because TTC hadn’t done this in the time since 2015, when it was formed. The defendants
argued that its statement “may refer to TTC’s successor entities, or to other
lawyers.” But the complaint made no reference to any such successors or
predecessors, and defendants didn’t identify any mentions of such on its
website. Thus, the court couldn’t find as a matter of law that a customer would
reasonably understand “we” to refer more broadly to successors or predecessors
in interest, or to “other lawyers” from TTC’s “Network of Independent Attorneys.”
Indeed, the webpage the defendants cited “distinguishes between ‘we’ and ‘your
attorney’” by stating “Depending on the package you select we, or your attorney
you select through our Network of Independent Attorneys (NIA) will work with
you to assemble your office action response ….” For similar reasons, “Trusted
by over 100,000 Businesses Since 2003” was sufficiently alleged to be false,
since TTC was only formed in 2015 and allegedly hadn’t had over 100,000
customers.
“Created by the Top Trademark Law Firm in the United States”
was allegedly false because TTC was created by Swyers personally as a sole
member, and that if Trademark PLLC, a law firm, created TTC, the reference to a
“top” firm is false because Trademark PLLC’s owner Swyers was disbarred by the
USPTO.  However, this statement was nonactionable.
First, the pages on which the statement was found couldn’t reasonably be read
to say that TTC was created by a law firm. Instead, TTC stated that one of its “packages”
was “created” by the unnamed “Top Trademark Firm” and that the other two
packages include “software” the unnamed law firm “created,” neither of which
were alleged to be false.  Also, the use
of “top” to describe the firm was puffery.
TTC’s website allegedly contained the false claim “As
featured in,” under which were displayed “rotating banners showing logos” of a
number of businesses, specifically, “Yahoo Finance, CNNMoney.com, CNBC, Compare
LegalForms, Bank of America Small Business Community, Time, NBCNews.com, the
Wall Street Journal, and INC500.” But the allegation that “upon information and
belief, TTC has never been featured on these websites” was not accompanied by a
statement of the facts upon which the belief was founded, so it was dismissed.  
State law claims: RAPC alleged that TTC has violated § 17200
of the UCL by submitting to the USPTO “fraudulent specimens” and by engaging in
the “unauthorized practice of law.” 
However, RAPC lacked standing to bring the first claim; it failed to
allege any facts to support a finding that its injuries occurred as the result
of the submission of fraudulent specimens. 
Plus, the allegations of fraud weren’t specific enough to satisfy Rule
9(b).  By contrast, RAPC had standing for
the unauthorized practice of law allegations because it alleged that it “suffered
losses in revenue and asset value and was required to pay increased advertising
costs specifically because of the [alleged unauthorized practice of law],” even
though the general purpose of the law is to protect the public and not to
protect lawyers from competition.  Rule
9(b) didn’t apply because this part of the claim didn’t sound in fraud; rather
than being based on advertising that defendants could engage in the practice of
law, it was based on the unauthorized practice of law itself, which was
sufficiently alleged in the complaint. Nor did primary jurisdiction bar the claim:
“although the USPTO, as set forth above, has identified on its website conduct
that, in its view, constitutes the unauthorized practice of law, the USPTO has
made clear its position that ‘Congress has not authorized [it] to regulate
entities such as TTC.’” However, RAPC was limited to seeking injunctive relief,
not restitution because it failed to allege that TTC obtained any property from
RAPC in which RAPC had an ownership interest.
§ 17200 claims against the Trademark defendants were
dismissed because there were no allegations that the claims arose out of or
resulted from California-related activities (e.g., submission of a fraudulent
specimen or unlawful practice of law on behalf of a California customer).

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FDCA doesn’t preempt false advertising suit based on claims about protein source

Durnford v. MusclePharm Corp., — F.3d —-, 2018 WL
4938190, No. 16-15374 (9th Cir. Oct. 12, 2018)
Durnford brought the usual California consumer claims
against MusclePharm for making false or misleading statements about the protein
in one of its supplements. The district court dismissed Durnford’s action as
preempted by the FDCA, reasoning that any declarations of protein content
anywhere on a product label could not be false or misleading if the listed
amount of protein reflected measurements made in accordance with federal
regulations concerning the federally mandated nutrition panel. The court of
appeals reversed: the FDCA and its implementing regulations governed the
calculation and disclosure of protein amounts, but Durnford could still base
state-law claims on allegedly false statements about the source or composition
of protein.
The supplement is marketed as a muscle-building or
weight-gain product, with a focus on its “revolutionary 5-stage mass delivery
system.” The second stage is described as “Muscle plasma protein technology:
40g of a potent blend of hydrolyzed beef protein and lactoferrin protein.” The
fourth stage is described as “Performance growth & muscle volumizer: Creatine
and BCAA nitrates help promote muscular strength, size and endurance.” The
ingredients correspond to the stages, including the “Muscle Plasma Protein
Matrix,” consisting of “Hydrolyzed Beef Protein, Lactoferrin” and the
“Performance Growth & Muscle Volumizer,” consisting of “Creatine
Monohydrate, L-Glycine, BCAA Nitrates (Leucine, Iso-Leucine, Valine) … ,
D-Ribose” respectively. The nutrition panel states that a single serving of the
supplement contains 40 grams of protein, or 72% of the recommended daily value.
Durnford alleged that MusclePharm engaged in “protein
spiking” or “nitrogen spiking” — the practice of inflating measurements of a
supplement’s protein content using non-protein substances, specifically
creatine monohydrate and free-form amino acids (l-glycine, leucine,
iso-leucine, and valine), and that its true protein value was not 40 grams per
serving, but 19.4 grams per serving. 
MusclePharm also tweeted that product reviews accusing it of nitrogen spiking
were “fake …. We don’t do anything like that. All products legit and
scientifically backed[.]”
FDA regulations allow a manufacturer to use nitrogen content
as a proxy for protein content, thus permitting the practice of nitrogen
spiking, and the FDCA preempts non-identical state law requirements, so that
was it, according to the district court.
The court of appeals began with a presumption against preemption
for areas of traditional state police power such as consumer protection. Nonetheless,
Durnford’s protein content theory of misbranding—that he was misled by the
40-gram figure on the nutrition panel—was foreclosed by the FDCA, which
requires the disclosure of the total amount of protein; FDA regulations set out
the proper means of calculating that amount, using nitrogen as a proxy, so it
doesn’t matter whether doing so is misleading. (The court noted that Durnford
didn’t challenge the regulation under Chevron
for authorizing an inherently misleading means of calculating protein.)
However, Durnford’s “protein composition” theory of
misbranding was that the label misled him into believing the protein, in
whatever amount, came entirely from genuine protein sources — hydrolyzed beef
protein and lactoferrin — rather than nitrogen-spiking agents. The court of
appeals found his premise correct: the label twice identifies specific protein
sources, then apparently distinguishes those protein sources from nitrogen
compounds, which are listed and identified separately not as protein, but as
“performance growth and muscle volumizer.” The label continues that the
proteins are present in the amount of “40g of a … blend of … beef protein
and lactoferrin” — the same amount of protein claimed per serving on the
nutrition panel. The ingredients list repeats the distinction: hydrolyzed beef
protein and lactoferrin are part of the “protein technology,” and the free-form
amino acids are “muscle volumizer.”
Durnford’s theory was thus that the label falsely disclaimed
nitrogen spiking. This adequately alleged misbranding, and was not preempted by
rules about how protein was to be measured, though the complaint didn’t
sufficiently connect the one tweet to Durnford’s injury and was thus on its own
inadequate.

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RipoffReport review isn’t “advertising or promotion,” without more evidence of reception

Wilson v. AdvisorLaw LLC, No. 17-cv-1525-MSK, 2018 WL
4932088 (D. Colo. Oct. 11, 2018)
Wilson and defendant Kennedy allegedly did business through
corporate entities, Wilson Law Ltd. and AdvisorLaw LLC, respectively. The
relationship ended badly, with Kennedy accusing Wilson, via email, of “competing
with my business” and asserting that Wilson was using AdvisorLaw without
authorization and to its detriment. The day of that last claim, a “Patrick
Erickson” posted a negative review of Wilson Law on the website
ripoffreport.com claiming that Wilson “lied to me with no reservations,” that
Erickson had needed an experienced lawyer for FINRA and IRS issues from a
divorce, and that Erickson paid over $15,000 before learning that Wilson lied
about his expertise/progress; when confronted, Erickson said, Wilson told him “good
luck getting any money back” and “I am very good at hiding from judgments and
collections.”  Forensic evidence
indicated that the review came from Kennedy’s home, though the parties dispute
whether Kennedy or another person posted the review.
The court granted summary judgment to defendants on the
Lanham Act claim and declined supplemental jurisdiction over the coordinate state
law claims.  I was a little surprised
that the court accepted the argument that a widely available post on the
internet wasn’t “commercial advertising or promotion” because there wasn’t
enough evidence that it was “sufficiently disseminated to the relevant
purchasing public such that the industry would consider it advertising,” though
perhaps the court would have reacted differently to a single, standard paid-for
ad.  Still, to be actionable, the
dissemination “must reach some significant number of actual or potential
customers of the parties’ products.” Evidence of that dissemination didn’t come
from the number of AdvisorLaw’s clients compared to those of Wilson, because
the mere fact of defendants’ success didn’t show that the review was a causal
factor.
Nor were general facts about RipOffReport.com helpful:
[T]he mere fact that
ripoffreport.com is a heavily-trafficked site does not mean that the Review
itself was broadly seen by the Plaintiffs’ potential customers. Just as opening
a storefront on a busy street does not guarantee a steady flow of actual
customer traffic, the fact that ripoffreport.com may attract millions of
visitors does not guarantee that any of those millions of viewers went looking
for reviews of the Plaintiffs’ services in particular, much less that such
visitors saw the Review in question. And even if they did, the Plaintiffs offer
no evidence to show that the visitors reading the review were otherwise
potential customers of the Plaintiffs’ services, rather than, for example, disinterested
internet scamps vicariously enjoying particularly scathing poison-pill notes.
Nor was Wilson’s own opinion that he had difficulty getting
clients after the review was posted, absent facts indicating that this happened
and that the review was the cause.  Nor
was it helpful that internet searches using 12 different search terms (e.g.
“wilson law, ltd.”; “mark h. wilson attorney”; “mark wilson finra”) routinely
yielded a link to the review on the first page. That didn’t prove that the
review was seen; even Wilson’s expert
report didn’t provide evidence of how potential customers of the parties’
services typically investigated those services. 
“It may be that the Plaintiffs’ potential client base consists of
unsophisticated and credulous individuals who might be influenced by an
anonymous internet review, or it might be that the client base consists of
sophisticated businesspeople and investors who would likely ignore such
scurrilous material, were they to even encounter it in the first place.” The expert
could not estimate how many people likely read the review.

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