claims to “take a beating,” “withstand,” and “increase durability” were puffery

Lowe v. ShieldMark, Inc., No. 1:19CV00748, 2023 WL 2540296
(N.D. Ohio Mar. 16, 2023)

Lowe sued ShieldMark for (as relevant here) false
advertising of its line floor tape. The court granted summary judgment because
the accused statements were not falsifiable:

1. Mighty Line Floor Tape’s
“[b]eveled edge tape can take a beating from industrial wheel traffic”;

2. “Mighty Line Floor Tape
withstands industrial brush scrubbers, forklifts, and heavy industrial wheel
traffic”;

3. Mighty Line Floor Tape’s
“[b]eveled edges increase durability for forklift traffic.”

Lowe argued literal falsity because ShieldMark admitted in
litigation that its tape was susceptible to being “unintentionally lifted [off
the floor] when a 2-by-4 block of wood is swept across the tape,” and that
“[i]f a 2-by-4 lifts up the tape, then a cleaning device, forklift or skid
would also do so.” But the ad statements were “too vague to be actionably
false.” The court didn’t think there was any way to determine when floor tape
was capable of “taking a beating” or “withstand[ing]” industrial machinery.
“[N]o reasonable consumer would expect the tape to last forever, perfectly
unaltered, in the face of any or every condition. Defendant’s statements make
no measurable promises other than that Mighty Line Floor Tape probably falls
somewhere between tape that disintegrates at the lightest touch and tape strong
enough to survive a nuclear bomb.” The statements didn’t directly describe a
tape’s ability to resist unintentional lifting; they could mean resisting
abrasion, discoloration, or deformation when forklifts and other machines pass
over it. Even if the statements were factual, they were at most ambiguous, and
there was no evidence of actual deception.

from Blogger http://tushnet.blogspot.com/2023/03/claims-to-take-beating-withstand-and.html

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trial court erred by presuming materiality of black box warning; $834 million penalty vacated

State ex rel. Shikada v. Bristol-Myers Squibb Co., 2023 WL
2519857, SCAP-21-0000363, — P.3d —- (Hawai’i Mar. 15, 2023)

The state sued two pharmaceutical companies for violating Hawai‘i’s
Unfair or Deceptive Acts or Practices law (UDAP) by misleading the public about
the safety and efficacy of their antiplatelet drug, Plavix. What makes someone
a Plavix poor responder is complicated, and knowledge has evolved over time. The
state alleged that Plavix was less effective in patients who had certain
liver-enzyme mutations, and that defendants knew this fact years before 2009,
when the FDA updated Plavix’s label with information about the issue. The state
argued that their failure to update warnings plus intentionally suppressing
information about/research into the issue violated the law.

The trial court found for the state:  defendants misled Hawai‘i consumers by failing
to warn them that Plavix was less effective for poor responders. This omission
injured consumers by “denying them the drug’s full promised antiplatelet
effect, hindering their ability to give informed consent, and preventing them
from taking an alternative drug or undergoing genetic testing to determine
whether they were poor responders.”

The court imposed an $834 million penalty, which the Supreme
Court vacated on materiality grounds: the trial court improperly granted
partial summary judgment on whether the label mattered to consumers. A new
trial is required for UDAP deception, but not for whether the acts were unfair.
Nor did preemption, safe harbor, or statute of limitations arguments protect
defendants.

The trial court agreed that the information contained in
Plavix’s federally mandated black box warning was material as a matter of law.
In the alternative, as the finder of fact at a bench trial, the court found the
defendant companies’ evidence on immateriality “weak and unpersuasive.”

Thus, at trial, defendants weren’t allowed to present
evidence showing that Hawai‘i doctors and patients hadn’t changed how they
prescribed or consumed Plavix after information about the poor responder issue
was added in 2010 to the black box warning.

Key issues: (1) Did the defendants mislead anyone by
omitting the poor responder information from the Plavix label between 1998 and
May 2009, or were they doing “the best they could with incomplete and
conflicting scientific information about the causes of variability of response
to Plavix”? [For affirmative misrepresentations this wouldn’t matter, but for
omissions state of mind does matter.] (2) Did defendants suppress research into
variability of response for financial reasons? (3) Did omission of the poor responder
information from Plavix’s label hurt Hawai‘i consumers, including by hindering
their ability to give informed consent?

The court reviewed the evidence as it developed over the
years, both before and after FDA approval. In 2009, a BMS employee wrote:

[I]t looks like we are into
stalling some more. I have to tell you that I have had in depth 1:1’s with
about 6 senior [key opinion leaders] since I have been at [the American College
of Cardiology] and the mood is very negative towards us ([Experts] are all
saying that they have been telling us this for years and we chose to ignore
them and bury our head in the sand and so they feel no sympathy toward our
current situation!)

In 2010, the FDA decided to put information about diminished
effectiveness for poor responders, associated with a particular genetic
variant, in a black box warning, including language stating that poor
metabolizers taking Plavix are more likely to have adverse cardiac events on
the drug than non-poor responders. Research and debate continued about the
causes of poor response. In 2016, the FDA removed the statement about worse
clinical outcomes from the boxed warning and just warned about “diminished
antiplatelet effect.”

As to suppressing research, the state submitted internal
documents that suggested that defendants were worried about studying
variability of response given that it could lead to “restrictive positioning”
of drugs, which posed “[p]otential threats for future sales.” Another
researcher wrote that “[t]he problem is that, given the variability of the
test, we always run the risk to show a difference in a pharmacology study …
and then we really are in trouble.” Another scientist: “In my opinion,
[Sanofi]’s/our reluctance to go down the path toward documentation of clopidogrel
resistance is understandable, but it will catch up with us and perhaps be an
unpleasant and costly surprise when others document it without asking our
permission to do so.” The BMS Vice President for the “Sanofi Alliance” at the
time wrote: “Sanofi remains adverse [sic] to doing any further work on either
aspirin or clopidogrel resistance because of the potential negative marketing
implications.” Etc.

On consumer harm, the supreme court reviewed the evidence
about whether the relevant genotype was linked to adverse clinical outcomes
(unclear; it wasn’t actively harming them, but the state’s witnesses testified
that it was essentially a placebo for nonresponders, which defendants disputed)
and whether non-white (particularly Asian) patients on Plavix are more likely
to receive little or no benefit from the drug.

The trial court found deception by omission, focusing on
what defendants knew when Plavix launched, as well as suppression/avoidance of
clarifying research. And it found consumer harm, relying on the label’s
materiality.

Safe harbor: UDAP’s “safe harbor” exempts “[c]onduct in
compliance with the orders or rules of, or a statute administered by, a
federal, state, or local governmental agency.” But the FDA “did not issue the
companies a special dispensation absolving them of any state-law duties they
may have (above and beyond their obligations under federal law) to update the
Plavix label as the relevant science evolves. The FDA’s approval of Plavix’s
label does not confer the agency’s imprimatur on the companies’ decision not to
add information about variability of response to its warnings before 2009.”  Moreover, there was no safe harbor for
suppressing research or failing to disclose the results of a meta-analysis to
the public.

Statute of limitations: In Hawai’i, the state is not subject
to any limitations periods unless it is “specifically designated in such a
statute as subject to the limitation period contained therein.” This one
didn’t.

Preemption: There was no preemption because the FDA allows
manufacturers to change labels to “add or strengthen a contraindication,
warning, precaution, or adverse reaction” or to “add or strengthen an
instruction about dosage and administration that is intended to increase the
safe use of the drug product,” upon filing a supplemental application with the
FDA; a manufacturer need not wait for FDA approval. Preemption only applies
when there is “clear evidence that the FDA would not have approved a change to
[the brand name drug’s] label” required by state law. Here, by contrast, the
FDA eventually put information about the poor responder issue in a black box
warning on Plavix’s label.

But the trial court erred on materiality. There were genuine
factual disputes, and the trial court shouldn’t have weighed evidence before
trial.

Under the UDAP law, a representation or omission is
considered material if it “involves information that is important to consumers
and, hence, likely to affect their choice of, or conduct regarding, a product.”
The test is objective, not subjective.

The State stressed that a black box warning is the most
serious warning the FDA can require and presented eight survey findings from
the defendant companies’ 40-doctor telephone survey on how the boxed warning
impacted the doctors’ prescribing behavior. But the defendants argued that a
decade of evidence disproved materiality in this specific case, even though
many Hawai’ian patients are of Asian or Pacific Island descent. [This seems
affected by path-dependence: if the warning had been added earlier, when
doctors were less comfortable/used to the drug, would that still have
happened?] The State’s public health journal also recommended that Hawai‘i
doctors not change their prescribing practice based on the boxed warning and
that genetic testing not be done.

The trial court reasoned that, when information relates to
safety and health, there’s a presumption that it’s material. Moreover, “materiality
is determined by an objective, patient-oriented test, [so] evidence about the
behavior of doctors could never create a genuine issue of material fact.”

This was an overstatement and a misinterpretation.
Overcoming the presumption of materiality is “not a high hurdle.” Defendants
may always counter the presumption with extrinsic evidence, including “expert
testimony, consumer research, and evidence of how the networks and other expert
bodies interpreted the advertisements.” Although there’s an intuition that “something
the FDA considers very important for consumers to see must be material to those
consumers … materiality is about what consumers do, not what the FDA thinks. Even
evidence that the defendants themselves considered the information important
isn’t dispositive, because the standard is materiality to a reasonable
consumer, not the defendants. And “while the prescribing decisions of doctors
are not synonymous with consumer behavior, they are certainly not irrelevant to
it…. Objectively reasonable patients may rely on their doctors to help them
make sense of drug labels.” There was a genuine factual dispute here.

As for the alternative holding, summary judgment evidence
was no substitute for trial, including cross-examination.

Thus the deceptive acts liability holding had to be thrown
out; the error on materiality also affected the question of whether the
omission in question was likely to mislead consumers. Defendants could make
their case that Plavix was not, for a large chunk of Hawai‘i’s population, a bad
drug.

Unfairness survived. A practice is unfair under the UDAP if
it (1) offended public policy, (2) was immoral, unethical, oppressive, or
unscrupulous, or (3) substantially injured Hawai‘i consumers.  The materiality ruling affected (3), but (1)
and (2) were independently sufficient. Unlike the FTCA, Hawai’i law allows
finding a UDAP violation on any of those bases. Rather, “[a] practice
may be unfair because of the degree to which it meets one of the criteria or
because to a lesser extent it meets all three.” This was consistent with
interpreting Hawai‘i’s consumer protection law “in a way that maximizes
consumer protection.”

Findings about the black box label relied on – and thus were
tainted by – the materiality finding. “But the second type of conduct –
suppressing research and inquiry into the drug for financial reasons – had no
connection to the court’s materiality ruling.” These acts offended public
policy given that pharmacos have a common law duty to warn consumers “when the
risks of a particular drug become apparent.” The trial court found that the defendantss
aimed to avoid their common law duty by: “suppressing research and continuously
and repeatedly failing to further investigate the risks of reduced platelet
inhibition in poor metabolizers.” And they knew – from the moment Plavix
launched – about the diminished effects of Plavix in non-white populations, but
didn’t volunteer this information to the FDA and avoided funding studies which
could draw more attention to the variability of response. This set back
research; “[p]reventing risks from becoming apparent for financial gain offends
Hawai‘i public policy,” even if a drug proves to be safe. The same conduct also
qualified as “immoral, unethical, oppressive, [or] unscrupulous.”

Nonetheless, the penalty calculation was impaired by the
materiality error, so that had to go back too. “That the court landed on a per-prescription
penalty reveals how crucial materiality was to the damage calculations.”

from Blogger http://tushnet.blogspot.com/2023/03/trial-court-erred-by-presuming.html

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video on company’s YouTube channel was informational, not commercial speech

WatsonSeal Marketing LLC v. Crawlspace Ninja IP LLC, 2023 WL
2533061, No. 5:22-cv-649-LCB (N.D. Ala. Mar. 15, 2023)

When is informational material related to a for-profit
company’s business commercial speech? Here, the court finds a YouTube video
noncommercial despite some reasonably solid connections to profit-seeking.

WatsonSeal Marketing sued for false advertising under the
Lanham Act, tortious interference with business relations under Alabama law,
and unjust enrichment under Alabama law, but, having kicked out the Lanham Act
claims, the court didn’t proceed any further with the state claims.

WatsonSeal is “in the business of crawl space and basement
performance products.” It develops and manufactures “polymer lumber and
concrete sealants” for basements and crawlspaces, including LumberKote, a
subfloor and floor joist sealer designed “to protect structural framing and
subfloor systems from excessive moisture absorption and rapid moisture uptake.”
“Simply put, LumberKote dries out lumber while sealing it off from subsequent
water intrusion and moisture. This means that lumber does not need to be dried
before LumberKote is applied.”

Crawlspace Ninja “sells and distributes a variety of
products designed to waterproof crawl spaces and remediate mold,” including Anabec
x70, “a moisture barrier product designed for application to unfinished
building surfaces.”

Crawlspace Ninja’s YouTube channel is dedicated to educating
“homeowners about their crawl spaces and basements.” The channel and videos
contain hyperlinks to Crawlspace Ninja’s website and online store. This case is
about one video, “Do Wood Sealers Work at Preventing Mold in Crawl Space,” which
was narrated by Crawl Space Ninja’s owner, Church:

… One of our inspectors down in
Alabama went to a job that had a subfloor and floor joist sealer applied. And
now it has mold growing on it. So I want to talk about this. Are these sealers
effective? And how to properly install them.

… Church shows viewers a photo of
the mold and specifies that the sealer in question is LumberKote. Id. at 4–5.
He explains that LumberKote, like Anabec x70, is a mold preventative that
should be applied only after lumber is dried. He then gives some
straightforward advice: “If you’re going to install a preventative, if you’re
going to install some kind of coating to your flooring, you’ve got to dry out
the subfloor … before you do that.” 

Throughout the video, Church
emphasizes that he is not criticizing WatsonSeal or LumberKote. He stresses
that LumberKote is not to blame for mold found at the Alabama jobsite, opining
that whoever installed the LumberKote at the Alabama jobsite failed to first
dry out the lumber. Church even describes LumberKote as “a fine product” that,
“like everything” on the market, “is only as good as it’s installed.” At the
end of the video, he cautions viewers not to “let some mold remediation
crawlspace company come into your house and tell you that they can … leave
the wood wet and apply a LumberKote or an X70.”

WatsonSeal alleged that the YouTube video falsely “leads
consumers to believe that both LumberKote and Anabec x70 require wood to be
dried prior to application,” when in fact LumberKote has no such requirement.

The court reasoned that 
core commercial speech means “speech that does no more than propose a
commercial transaction,” while “[n]on-core commercial speech has no clear-cut
definition.” Courts weigh three factors: (1) whether the material is “conceded
to be” an advertisement; (2) whether the material contains a “reference to a
specific product”; and (3) whether the speaker “has an economic motivation” for
distributing the material. [Some versions of this look for advertising format
in part 1.] No one factor, or combination of factors, is dispositive.

The accused YouTube video didn’t propose any commercial
transaction, but merely advised that  

subfloor and floor joist sealers should be applied only to
dry lumber. Nor was it concededly an ad. It made only a handful of references
to the sealers, and didn’t promote one over the other. [Although the claims
here indicate that’s the problem: it denied the existence of a competitor’s
purported advantage.] “These limited references to specific products fall far
short of bringing the video into the realm of commercial speech.” Finally,

Crawlspace Ninja’s economic
motivation for distributing the video is, at most, incidental to the video’s
central message. Crawlspace Ninja undoubtably has some economic motivation for
uploading the video, given that the video provides the company with market
exposure and includes hyperlinks to the company’s website and online store. But
such an attenuated economic motivation is wholly insufficient to transform
otherwise noncommercial speech into commercial speech.

Ultimately, “In sum, the video possesses many of the
hallmarks of non-commercial speech. It communicates information, expresses
opinion, recites the grievances of others, and encourages dialogue on matters
of public concern.”

In addition, the video wasn’t plausibly made for the purpose
of influencing customers to buy Crawlspace Ninja’s products. “Material created
for the sole purpose of helping consumers make informed decisions is not
commercial advertising subject to Lanham Act liability—even if the material is
under-researched, inaccurate, or misleading.”

from Blogger http://tushnet.blogspot.com/2023/03/video-on-companys-youtube-channel-was.html

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no disgorgement/fees in false advertising case even after Romag remand

Harbor Breeze Corp. v. Newport Landing Sportfishing, Inc., 2023
WL 2504988, No. SACV 17-01613-CJC (DFMx) (C.D. Cal. Mar. 13, 2023)

Previous
district court ruling on irreparable harm
; previous
9th Cir. opinion remanding for reconsideration of disgorgement and
attorneys’ fees after Romag
. Despite Romag, the court
declines to award disgorgement or fees in this false advertising case.

A jury found that Harbor Breeze proved all elements of
liability for false advertising but awarded $0 in damages and profits. Romag
rendered incorrect the jury instruction that willfulness was a prerequisite
to disgorge profits. On remand, the court held a bench trial.

The parties compete to offer whale-watching and other boat
cruises off the coast of the Los Angeles metropolitan area. In 2011, Harbor
Breeze sued for unfair competition and false advertising in California state
court, alleging a variety of unlawful actions, such as submitting a fake
business address in Long Beach, creating misleading website URLs, and posting
fake reviews about services. “The jury found that the defendants had engaged in
false advertising, and the court enjoined them from specified conduct.”

The state court declined to hold defendants in contempt for
ads referencing “Long Beach Departures” and the sufficiency of “a graphic
stating ‘All Vessels Depart from Beautiful Newport Beach’ [on] each of [Newport
Landing’s] websites” that purportedly could not “be ‘read’ by third-party
search engines.” The court found that the two ads were “inadvertent” and
“subsequently removed” and that the graphic was adequate to comply with the
injunction because it was “conspicuous to consumers viewing Newport Landing’s
website.”

Later, Harbor Breeze sued in federal court, alleging Lanham
Act, UCL, and FAL violations. Harbor Breeze’s evidence focused on two things:
First, location. E.g., a consumer who searched on the internet for “Long Beach
whale watching” would be directed to a page on Defendants’ website repeatedly
stating the phrase “Long Beach residents and visitors,” suggesting that their
cruises departed from Long Beach rather than Newport Beach. Second, prices.
Defendants advertised, for example, a “$10 whale watching special” even though
a consumer could never get on a whale watching cruise operated by defendants
for only $10 because of a $2.50 fuel surcharge and a 2% wharfage fee on top of
the $10. There was also evidence that calling these extra charges a “fuel
surcharge” or “wharfage fee” was misleading because these fees were a way to
get extra revenue, not tied to actual expenses, and defendants didn’t disclose
these fees until late in the purchase process.

The court subsequently denied a contempt motion for several
purported violations of the injunction. E.g., the mobile site temporarily
failed to include disclosures required by the injunction because of “a
technical error”—“one errant line of code”—but “the webpage in question was
updated … [to] contain[ ] the required disclosures.” Plaintiffs challenged “advertising
that prices start at or are ‘from’ a listed price,” but “[t]he Court [wa]s
unwilling to interpret its own Injunction to proscribe” as much.

The bench trial focused on previous trial evidence plus
additional evidence mostly about defendants’ conduct since 2022. Plaintiffs’
evidence suggested that defendants continued to include locations like “Long
Beach” in the title tags of some webpages, which appeared in organic search
results on Google. Defendants also included “supplemental charges,” such as
those purportedly for the decrease in passengers and higher fuel costs due to
the COVID-19 pandemic for their regular whale-watching cruises. And defendants
sold $10 Groupon vouchers that customers could redeem for cruises departing
“Before 10am/After 5pm,” although Defendants did not offer departures after 5
p.m., and for approximately one week offered vouchers that customers could
redeem only when paying an additional $2 fee. And they used the phrase “Feel
the Harbor Breezes” in a pay-per-click advertisement on Google.

Disgorgement is available under the Lanham Act “subject to
the principles of equity.” “Two reasons foreclose disgorging profits
here—first, Defendants’ profits are not attributable to their misconduct, and
second, the equitable considerations, in the Court’s discretion, do not weigh
in favor of disgorgement.”

The Lanham Act allows disgorgement of profits attributable
to false advertising, not other things. “[A] court may deny recovery of a
defendant’s profits if,” for example “they are only remotely or speculatively
attributable to the infringement.” A plaintiff must “prove [a] defendant’s
sales only,” while a “defendant must prove all elements of cost or deduction
claimed.”

But here, evidence connecting false advertising to
defendants’ profits was lacking. (Is that the right placement of the burden?) Plaintiffs
argued that defendants profited because their false fees came with a set dollar
value.

But the Court is not convinced that
Defendants would have earned less absent their misconduct. Defendants charged
significantly lower prices for their cruises even including their fees. And
they ultimately disclosed all fees to consumers before any purchase was
completed. It seems more likely than not that consumers would—and did—care more
about getting a good deal than where the cruise departs or whether a few
dollars get added to the ticket cost.

To be sure, Defendants may have “thought [that their]
advertising was important or would generate profits,” but that “is a truism.
Companies obviously hope that advertising will be a boon to business. What [the
evidence] failed to do,” however, was persuade the Court “that the advertising
actually had this effect.” Thus, “there is no basis for inferring that any of
the profits received by [Defendants] … are attributable to” their misconduct.

As for the general equitable principles at play, they
include (1) “a defendant’s mental state,” (2) whether sales have been diverted,
(3) the adequacy of other remedies, (4) any unreasonable delay by the plaintiff
in asserting [the plaintiff’s] rights, (5) the public interest in making the
misconduct unprofitable, and (6) whether it is a case of palming off.”

Mental state: defendants were at worst negligent, not
willful. One of the individual owners testified that they made changes to their
websites and advertisements following the state court litigation and thought
they were in compliance. Also, the defendants didn’t intend to mislead on
prices, “even if their advertising was, in fact, misleading,” since they
ultimately disclosed all fees prior to purchase. [This seems to deny the
reality that bait and switch ads work because of consumers’ sunk costs in
search; it’s a really bad idea unless tied tightly to what the court sees as
the unusually sharp price differential.] “And the evidence on Defendants’
advertising on location showed that Defendants intended to optimize their
search engine results, not confuse consumers.”

Although they still advertise “nominal” prices, they also conspicuously
state that a supplemental charge applies immediately below the ticket prices
and that cruises departed from Newport Beach. And multiple options were
available at any given moment at their advertised “from” or “starting at”
prices.

Plaintiffs accused defendants of trademark infringement for
using the phrase “Feel the Harbor Breezes” in an ad in August 2022. The court
was dubious that this was even distinctive or likely to cause confusion if
distinctive.  But it was also irrelevant
to disgorgement for false advertisng, and was at most negligent. “At some
point, the volume and nature of mistakes may justify a finding of willfulness.
But that moment has not yet arrived…. To date, Defendants’ sloppiness has been
just that—sloppiness.”

Although willfulness is no longer required, Romag
agreed that mental state remains “a highly important consideration in
determining whether an award of profits is appropriate,” as “[a]n innocent …
violator often stands in very different shoes than an intentional one.”
Further, as the Tenth Circuit has said, “an award of profits under the Lanham
Act is truly an extraordinary remedy and should be tightly cabined by principles
of equity.”

Evidence of sales diversion was also lacking. The jury’s
award indicted that it must have found that plaintiffs failed to prove that
they suffered any harm, or failed to prove to a reasonable degree of certainty
an amount of harm, which would include diverted sales.

Other remedies:  A
finding of liability coupled with an award of $0 in damages may “support[ ] a
finding that there is no [ ]adequate remedy at law.” Nonetheless, injunctive
relief sometimes “provides a complete and adequate remedy,” as when a
defendant’s misconduct was not willful. That was the case here.

Plaintiffs didn’t delay bringing their claims, favoring
disgorgement.

The public interest in making misconduct unprofitable wasn’t
important because the misconduct hadn’t been profitable and an injunction was
enough. “Any generalized public interest in minimizing false advertising,
moreover, is mitigated by the competing interest of the public in robust
competition from a competitor that, candidly, offers lower prices than
Plaintiffs.”

This was also not a case of palming off.

Basically the same analysis also doomed a fee shift. Octane
Fitness
directs courts to consider “frivolousness, motivation, objective
unreasonableness (both in the factual and legal components of the case) and the
need in particular circumstances to advance considerations of compensation and
deterrence.” It was even doubtful whether plaintiffs were “prevailing
part[ies]” entitled to fees under the Lanham Act. Regardless, this case wasn’t
exceptional in substantive strength or public importance— “stopping misleading
advertising about whale watching does not ameliorate a serious public harm.” Eight
years of litigation didn’t make the case exceptional. “If anything, it
undermines Plaintiffs’ claim of exceptionality, as the litigation has achieved
mixed results.” Nor had it been litigated unreasonably. “To be sure, the
conduct of all parties in this action has been at times vexing to everyone
involved. But there has been no significant ‘failure to comply with court
rules, persistent desire to re-litigate issues already decided, advocacy that
veered into “gamesmanship,” [or] unreasonable responses to the litigation.’”

from Blogger http://tushnet.blogspot.com/2023/03/no-disgorgementfees-in-false.html

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Transformative work of the day, SVB edition

from Blogger http://tushnet.blogspot.com/2023/03/transformative-work-of-day-svb-edition.html

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HLS teaching series: Developing Professionalism in Students, March 21, at 12 noon EST

Developing Professionalism in Students

Register here: https://harvard.zoom.us/webinar/register/WN_W60Re3yDQRSfSPWgw0EP8Q

Noon EST, March 21

What is professionalism for a lawyer? How can we as teachers
help students develop professional identities in ways that honor their
diversity and commitments? Norms of professionalism can be exclusionary, even
when our students adapt consciously and strategically to them. But the ideal of
serving clients with specialized legal knowledge has value and meaning. Our
panelists will discuss their strategies for working with developing lawyers to
find professional identities that honor both themselves and the legal
profession.

Kendra Albert is a technology lawyer and scholar of
computing, gender, and society. They are a clinical instructor at the Cyberlaw
Clinic at Harvard Law School, where they teach students to practice technology
law. Kendra also serves as a lecturer in the Program on Studies of Women,
Gender, and Sexuality at Harvard University. Kendra holds a JD cum laude from
Harvard Law School and a BHA from Carnegie Mellon University. They serve as the
Chair of the Board of Directors for the Tor Project, and as a member of the
Board of Directors of the ACLU of Massachusetts.

Jack Lerner is Clinical Professor of Law at the University
of California, Irvine School of Law and Director of the UCI Intellectual
Property, Arts, & Technology Clinic. Professor Lerner works to find
solutions to problems at the intersection of law and technology, particularly
how technology law and policy affect creative expression and innovation.  He has written and spoken widely on
copyright, privacy and other areas of technology law. In 2021, Professor Lerner
authored the landmark Rap on Trial Legal Guide, the first-ever treatise on the
use of rap lyrics in criminal trials (with Kubrin et al.). He is also Executive
Editor of the award-winning treatise Internet Law and Practice in California
(CEB). In 2015, he authored The Duty of Confidentiality in the Surveillance
Age, 17 J. Internet L. 1 (2014) (with Lee et al.). See more of Professor Lerner’s
publications at his UC Irvine profile.

Kim Thomas, HLS ’99, is a Clinical Professor of Law at the
University of Michigan Law School, where she has taught since 2003.  She teaches in the area of criminal law,
primarily in the Civil-Criminal Litigation Clinic and the Juvenile Justice
Clinic, a clinic which she directs and co-founded. In 2021, Thomas was
appointed as a member of the Governor’s task force on juvenile justice reform,
which issued its recommendations for structural reform of Michigan’s youth justice
system in 2022.  Thomas’ research focuses
on youth who commit serious offenses and those who are serving long and life
sentences, as well as adult sentencing and post-conviction proceedings. Her
scholarly work has been published in the California Law Review, the Ohio State
Journal of Criminal Law, the U.C. Davis Law Review, among others.  In 2017, Thomas received a Fulbright award to
teach juvenile justice at the University College Cork, in Cork, Ireland. 

from Blogger http://tushnet.blogspot.com/2023/03/hls-teaching-series-developing.html

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New paper: Bad Spaniels, Counterfeit Methodists, and Lying Birds: How Trademark Law Reinvented Strict Scrutiny

On SSRN, in advance of the JDI v. VIP case:

Bad Spaniels, Counterfeit Methodists, and Lying Birds: How
Trademark Law Reinvented Strict Scrutiny

Abstract:

Does trademark law cover noncommercial speech, defined as it
is in First Amendment doctrine as speech that does more than merely propose a commercial
transaction? This basic question has three different answers, all regularly
used in any given jurisdiction. The answers are yes, no, and sometimes, a list
both comprehensive and dismaying. The Supreme Court is presently considering a
case that may require it to choose—or may leave the field more confused than
ever.

In response to the massive expansion of trademark’s scope
over the last century, lower courts have implicitly devised a compromise by
which trademark is pulled back to a more traditional anti-fraud-like scope when
it is applied to noncommercial speech sold in the marketplace, such as movies,
newspapers, songs, and visual art, or used as the name of an organization with
dues-paying members, such as a political party or congregation. This compromise
explains an otherwise surprising feature of the cases: Political speakers and
religious speakers can expect worse outcomes than “commercial” publishers
engaged in noncommercial speech, given the kinds of cases brought against them.  Of particular note, churches can be
prohibited from using names that their worshipers sincerely believe are
accurate descriptions of their faith. Although the doctrines articulated by
courts are confused and sometimes directly contradictory, the results
approximate what would happen if First Amendment strict scrutiny were applied
to trademark claims brought against noncommercial speech—as long as material
deception, not consciousness of wrongdoing, is the standard for liability.

We would be better positioned to understand the law and to
decide future cases if courts were honest about their uses of the
commercial/noncommercial line to police whether trademark law can be used for
more than anti-fraud purposes. Understanding the relationship of noncommercial
speech to trademark law also offers broader insights into the relevance of
scienter and actual deception for speech regulation.

from Blogger http://tushnet.blogspot.com/2023/03/new-paper-bad-spaniels-counterfeit.html

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detailed examination of harm story dooms FedEx’s false advertising claim

Ah, how I wish courts would apply the same scrutiny to trademark harm stories.

FedEx Ground Package System, Inc. v. Route Consultant, Inc.,
2023 WL 2466624, No. 3:22-cv-00656 (M.D. Tenn. Mar. 10, 2023)

FedEx uses around 4500 independent contractors (ISPs) to pick
up and deliver packages. As alleged,

Each ISP’s contract grants it a
certain service area, or “route,” and the ISP is permitted to sell its route to
another entity if they can agree on terms. The result is that FedEx routes are,
as a practical matter, intangible commodities traded on a competitive market
and subject to price fluctuation based on the actual or perceived value of each
individual route.

Route Consultant is a consultancy business that serves ISPs,
as well as another type of FedEx contractor—transportation service providers or
TSPs, who provide long-distance transportation services as opposed to actual package
delivery, which is done by ISPs. Together they are known as CSPs, contracted
service providers.

Route Consultant allegedly holds itself out as offering CSPs
(and aspiring CSPs) advice and information regarding “acquisition strategy,
business valuations, operations, efficiency, post-close support, [and]
compliance review.” It also “maintains an exclusive portfolio of routes and
runs for sale across the United States.” It does not perform any ISP work on
its own behalf, but the company’s founder and president founded and operates
four other companies that were FedEx ISPs.

Its products/services include a 12-week course on
acquisition strategy that costs about $15,000, a program called “FedEx Routes
for Sale 101,” and other consultancy and support services. It allegedly promotes
FedEx routes as under-the-radar, but promising, investment assets, “like buying
Apple at $1 a share.” Its principal, Patton, allegedly promoted the business “by
creating a fictionalized crisis between [FedEx] and its ISPs and TSPs as an
advertisement for the purported need for Route Consultant’s consultancy and
other services.” He allegedly “exaggerated and misrepresented the purported
financial hardships of the ISPs and TSPs in the current economic conditions” as
well as FedEx’s purportedly bullying response. FedEx posited that Route
Consultant’s aim was to encourage CSPs to renegotiate their deals (profiting
Route Consultant), or at least to raise Route Consultant’s profile and foster
the sense that its services were necessary. FedEx also alleged that the videos
could have “drive[n] attendance” for an annual conference put on by Route
Consultant.

The challenged materials were: (1) a publicly posted “Letter
of Assurance” from Route Consultant to FedEx, highlighting the hardships faced
by FedEx contractors and “demanding certain across-the-board modifications to
[FedEx’s] agreements with ISPs and TSPs”; (2) “various videos” posted to Route
Consultant’s YouTube channel making similar points; and (3) a press release
reiterating those points.

In the letter, Patton claimed that FedEx, “knowingly or
unknowingly, has placed the financial viability of CSPs in their Ground network
at enormous risk.” He stated that “[n]ot a single day passes without my phone
ringing with the story of yet another contractor who is financially collapsing
under the weight of these dramatic cost changes that have gone unaddressed by
FedEx Ground in 2022.” Although FedEx took steps to support its CSPs during the
height of the COVID-19 pandemic, it purportedly made “no financial adjustment
in any capacity” to the even greater challenges associated with 2022 cost
conditions. The letter also mentioned Route Consultant’s upcoming “Contractor
Expo + Party.” The videos and press release were of similar tenor.

FedEx sent a C&D telling Patton to shut up (demands
included “cease all advocacy on behalf of any service providers other than [his
own] ISPs”) and sent a letter to CSPs addressing Route Consultant’s
allegations. Obviously, the dispute didn’t end there.

The allegedly false statements made various claims about the
precarity of CSPs/FedEx’s responsibility therefor, such as, after referencing
the economic changes over the past 12 months, “there has been no financial
adjustment in any capacity”; the “average FedEx Ground business run by a CSP
currently operates on profit margins below 0%”; since the Q4 of 2020, the
industry has seen “a 15% pullback on the value of routes”; “the current CSP
financial model is collapsing”; claiming “soaring levels of CSP default rates
as evidence of the current financial stress within the network”; and “Almost
all of the other contractors that had renegotiation requests were also denied.”
Patton also allegedly overstated the size of his businesses by stating, “I have
about 225 routes, 275 trucks on the road across 10 different states.”

For falsity, FedEx pled that (1) its CSPs “earn average
annual revenue of approximately $2.3 million dollars, a figure that has doubled
over the last four years,” (2) “ISPs have requested mid-contract renegotiations
for only about 10% of their agreements in 2022,” (3) FedEx “has consented to
approximately 40% of renegotiation requests since July 1, 2022, and (5) “over
90% of those renegotiations led to agreement on new terms that resulted in
higher contractual payments to the ISPs.” FedEx also points to a report by a
business analyst based on data “for 100 ISP businesses … for sale on Route
Consultant’s own website,” which concluded that those businesses “generated an
operating margin of 16.0%.”

The press picked up on Route Consultant’s agitations and
began reporting on “tension” and a “burgeoning feud” between FedEx and its CSPs.
“Some of the coverage suggested that, if the situation continued to
deteriorate, it could lead to a slowing of deliveries—a possibility with
obvious, serious reputational stakes for FedEx. At least one financial analyst
cited Route Consultant’s statements as evidence of ‘structural problems’ with
FedEx’s ‘broken and inefficient’ model.”

FedEx brought Lanham Act and Tennessee Consumer Protection
Act claims.

Was this “commercial advertising or promotion”? Plausibly.
It didn’t have to directly/literally propose a transaction to be commercial
speech, as long as it was sufficiently relevant to a real or proposed transaction.
The court didn’t resolve what it saw as the difficulty of evaluating Route
Consultant’s argument that its speech was not commercial “because it consisted
almost entirely of broad, public-facing commentary about business conditions
and practices involving FedEx and its CSPs—not any transaction or proposed
transaction involving Route Consultant,” versus FedEx’s point that “Route
Consultant—like any consultancy business—feeds off the perception of
rectifiable (or avoidable) corporate dysfunction. Hyping up that
dysfunction—while simultaneously reminding individuals that your services as a
consultant are available—is a plausible promotional strategy.” While further
factfinding could change the outcome, the accused communications were plausibly
commercial speech. “The fact that some aspects of Route Direct’s critique could
have been delivered noncommercially … provides no ground for dismissing claims
based on the more ambiguous communications that actually did occur.”

However, falsity proved a harder barrier. Some of Patton’s
statements, such as those making quantitative claims, were falsifiable. But others
were much more subjective—too much so to be falsifiable: “the current CSP
financial model is collapsing due to substantial increases in the cost of fuel,
labor, and vehicles over the past 12 months.” Since the latter half of the sentence
was not pled to be false, there was “no clear division between a company or
business model that is ‘collapsing’ under cost increases and one that is merely
struggling with them, particularly given that that assessment is at least as
much a prediction about the future as a claim about the present.” A “melodramatic”
claim is not actionable when a speaker uses a “loose, hyperbolic term” to
“convey[ ] an inherently subjective concept.” So too with claims based on “soaring
levels of CSP default rates as evidence of the current financial stress within
the network” and claims that CSPs are in “financial distress.”

Another set of statements claimed that FedEx made no
“adjustments” to “address[ ]” the financial challenges facing CSPs. FedEx argued
falsity because CSPs, as a group, were not struggling, and FedEx did, in fact,
grant some renegotiation requests, “meaning that it is technically untrue that
the company did absolutely nothing.” But in context, it was “clear that the
statements at issue were not intended to suggest that FedEx never granted a
renegotiation request or never improved the terms pursuant to which an
individual, struggling CSP did business. Rather, the statements made were about
FedEx’s failure to adjust its overall model and approach and its failure to
adequately remedy the headwinds facing CSPs as a class in the manner that it
had during the height of the pandemic.” The complaint did not plausibly plead
falsity there, given that “FedEx’s consistent position has been that there was
no need for any such large-scale adjustment in the first place.”

Thus, it was unlikely that any substantial portion of the
intended audience, which was sophisticated, would have been deceived; the court
noted that Patton’s own statements acknowledged that FedEx did not have a 100%
denial rate for requested renegotiations. And even if one read the statements
to be “technically, albeit trivially, false,” it was not plausible that such
technical errors were capable of harming FedEx. FedEx’s allegations of harm
were “not based on some technical distinction between FedEx’s having done no
adjustment versus its having done a little bit of adjustment in a few select
instances. Rather, any harm to FedEx appears to have been from the general
impression that its contractors were struggling so severely that it posed a
risk to FedEx’s operations. That premise did not depend on FedEx’s having done
literally nothing—merely that it did not do enough.”

The quantitative assertions could be falsified, but the
complaint didn’t plead facts to do so. One challenged statement, for example, was
about average profit margins, but FedEx pled evidence regarding average
revenues. The only information that FedEx has pleaded about margins was based
on a sample of 100 ISPs, not on the “average” CSP. While people might believe either
side, FedEx “conspicuously failed to allege that Route Consultant’s numbers were
actually false or, in any sufficiently explained way, even misleading.”

For “[a]lmost all of the … contractors that [made]
renegotiation requests were … denied,” FedEx pled that it “has consented to
approximately 40% of renegotiation requests since July 1, 2022.” But the
relevant dates didn’t match; the letter at issue was released in July
2022. At most, FedEx pled that a statement that was made at one chronological
point would have been false or misleading if it had been made later and with a
different time limitation.

FedEx did allege that the statement about the size of Patton’s
own routes was literally false.

“[I]t is at least conceivable that a falsehood about
Patton’s businesses could harm FedEx by lending Patton’s, and by extension
Route Consultant’s, critique more credence than it deserved.” But it was
explicitly an estimate, and FedEx didn’t plead just how overstated those
numbers were. “Given the comparatively attenuated importance of this fact to
FedEx’s theory of harm, the overstatement would have to have been quite
substantial to have made any plausible difference in the course of events.”

Claims dismissed.

from Blogger http://tushnet.blogspot.com/2023/03/detailed-examination-of-harm-story.html

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Jack Daniels reply brief: the horror!

Is in. Obviously there are many things to say about it, but I suppose the easiest is that the parade of horribles sounds kind of just like a parade (albeit perhaps a Halloween one):

VIP’s logic would extend to vases mimicking Coca-Cola bottles (pretend sodas), replica toy Mercedes (pretend
cars), pillows resembling Goldfish crackers or Hershey Kisses (pretend snacks), or key chains consisting of miniature Lucchese cowboy boots (pretend shoes).

(1) Wonder what Ai Weiwei has to say about that first example? (2) Did they … know that all these things exist (except that a miniature Lucchese cowboy boot is just a cowboy boot at that scale, and doesn’t seem famous enough to parody) and haven’t caused society to collapse or toddlers to run around stuffing pillows in their mouths? NB: I actually bought one of those Goldfish pillows before I read the brief. It’s cute! 

from Blogger http://tushnet.blogspot.com/2023/03/jack-daniels-reply-brief-horror.html

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“fit” on snack bars isn’t implied nutrient or “healthy” claim

Seljak v. Pervine Foods, LLC, 2023 WL 2354976, No. 21 Civ.
9561 (NRB) (S.D.N.Y. Mar. 3, 2023)

Plaintiffs sought to represent a class of purchasers of
FITCRUNCH Whey Protein Baked Bar products or FITBAR energy bar products. They contain
high levels of protein and come in flavors that sound like desserts, including
Milk & Cookies, Chocolate Chip Cookie Dough, Apple Pie, and Chocolate
Peanut Butter. Plaintiffs, who purchased the products “for the protein” and “to
help with muscle gain,” allegedly falsely believed that the products were
“healthy,” despite the fact that the term “healthy” or related terms aren’t
appear anywhere on the products’ packaging or ads. They based their beliefs on
the use of “FIT” in the products’ names. The court found this implausible in
context.

The products contain between 8 and 18 grams of fat, which
exceeds the permissible level of fat in products labeled as “healthy” under FDA
regulations. But each product’s fat content is available on the ingredient
panel, which appears on the back of each package.

Genericity watch: As an example, “the package of the Milk
& Cookies FITCRUNCH product includes a picture of Oreo cookies”:

A bar whose package shows creme-filled chocolate cookies next to a cut-open bar

The court took judicial notice “of the numerous videos
publicly available on defendant’s website of consumers reading the ingredient
panel available on the back of the products’ label.” The court also took
judicial notice of other publicly available videos on the website “in which
fitness trainers reviewing the products caution consumers that while the
products contain a high level of protein, they also contain a high number of
calories and a high level of fat and therefore may not be suitable for
consumers who are trying to lose weight.” Not sure this is judicially noticeable
for what reasonable consumers would do, but ok.

Plaintiffs alleged that defendant’s ads state that the
products are “different from other nutritional products;” “[d]elicious
nutrition for all FIT lifestyles;” and “the most delicious eating experiences
that you’ll find in high protein, low sugar products.” The ads also include
images of people exercising, and state that the products should be consumed
“post workout to refuel, as a snack between meals, and any other time when you
need protein on the go.” On defendant’s website, defendant’s co-founder, Chef
Robert Irvine, stated that he set out to “create a brand-new bar that not only
delivered great nutritional value” and believes that “[n]o matter your age,
gender, fitness goals, or dietary restrictions, I’m confident I’ve made
something that’s going to meet your needs.” But the complaint didn’t allege
that plaintiffs relied on these ads in forming their belief that the products
they purchased were “healthy.”

The plaintiffs sought to represent a national class (common
law warranty/unjust enrichment claims), a New York subclass, a California
subclass, and an Illinois subclass.

There was no standing to seek injunctive relief.

There would be no NLEA preemption if they successfully pled
that “FIT” constituted a disallowed implied nutrient content claim as a synonym
of “healthy.” But “the FDA already determined decades ago that it would not
define synonyms for healthy as it had done for other implied nutrient claims.” Although
the FDA has said that, when synonyms “appear in association with an explicit or
implicit nutrient content claim or statement about a nutrient, they will be
implied nutrient content claims,” “[p]laintiffs do not [then] plead that the
word [“FIT”] alone makes any “explicit or implicit claim or statement about a
nutrient.” “FIT” didn’t appear in association with a nutrient content claim
about the products’ fat content. (By contrast, “[n]utritious, contains 3 grams
of fiber,” “[b]est choice, contains 200 mg sodium,” and “[g]ood for you,
contains 5 grams of fat,” would do so.) Thus, the claims for violating FDA
regulations (as incorporated into state laws) were preempted.

But the baseline claim that use of the term “FIT” on defendants’
was false or misleading was not preempted. It just wasn’t plausible. The high
number of calories was listed on the product labels; the FITCRUNCH products’
labels also include “images of desserts, such as Oreo cookies. Accordingly,
before even turning to the ingredient label, a reasonable consumer viewing this
label simply would not believe that FITCRUNCH products are ‘healthy.’” Even if
the term were ambiguous, the ingredients label would cure any ambiguity,
especially since “healthy” wasn’t the “ordinary meaning” of “fit.” “In viewing
the term ‘FIT’ in the context of the entire label, a reasonable consumer would
interpret ‘FIT’ to mean getting into a suitable state to build muscle.”

The court also found that plaintiffs lacked standing to
challenge FITBAR products, which they hadn’t bought. The packaging of the two
lines was distinct. Each FITCRUNCH product states that it is a “Whey Protein
Baked Bar” and has a “baked soft cookie center,” and states it is gluten free. Each
FITBAR product states that it is an “energy bar;” is non-GMO, vegan, dairy
free, soy free, and gluten-free; and directs “see nutrition facts for total fat
content.” The products come in different flavors and have different ingredients
(whey protein blend and soy protein as primary ingredients versus organic brown
rice syrup and hemp protein).

 

from Blogger http://tushnet.blogspot.com/2023/03/fit-on-snack-bars-isnt-implied-nutrient.html

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