Drop-shipper’s “in stock” and “trust us over others” claims not shown to be deceptive

Krikor v. Sports Mall, LLC, 2023 WL 2372068, No. CV
22-5600-DMG (MRWx) (C.D. Cal. Jan. 24, 2023)

Previous
decision here
—really interesting attack on internet arbitrage; defendant
copied Krikor’s eBay memorabilia photos and listed the memorabilia on its own
site with a markup; anyone who bought from defendant would actually have
defendant buy from Krikor and drop-shipped to the purchaser. Both copyright and
false advertising claims (based on Sports Mall’s disparagement of eBay sellers
as unreliable) survived a motion to dismiss, but the false advertising claim can’t
make it past summary judgment, while Krikor received partial summary judgment
on the copyright claim.

Sports Mall advertises items as “in stock” when either (1)
it has an item available in its own inventory or (2) the item is in the
inventory of a third-party source from which Sports Mall can purchase and
either ship or have the item “drop-shipped” to fill an order. “Sports Mall
claims that whenever it purchases items from other, third-party vendors of
sports memorabilia, it requires certificates of authenticity or has items
authenticated by third party service providers.”

Its website FAQ includes: “Why can I, when searching, find
the same item for a lower price on eBay?” and the answer states:

You might find the same item or one
very similar for various reasons. Most of our leading competitors buy their
collectibles in bulk and resell them on their site. SportsCollectibles.com
deals directly with the athletes at signings along with their agents and our
highly reputable vendors, therefore our products are 100% authentic. We would
never sacrifice the quality or authenticity of your collectible for a lower
price. Anyone can sell their items on eBay, so unless you personally know the
vendor you should be cautious when purchasing.

So too “How do I know that what I am purchasing is
authentic?”:

SC does not purchase autographed
sports memorabilia from private collectors. We do this for your protection. We
do not take a chance in purchasing from individuals that we do not know as we
want to be able to guarantee our products 110%. All our products come direct
from a private session with the athlete in which a reputable company (such as
Steiner, Upper Deck, APE, Real Deal, etc.) was present…. We will not purchase
any of these items as we only deal direct [sic] with the authenticator.

The court grouped the UCL/Lanham Act claims together.

“In Stock”: This wasn’t literally false, but it could be
misleading. The dictionary definitions didn’t show that “in stock” always means
that the goods are in the possession of a retailer, rather than merely
available “for immediate sale” or “available for sale or use.” There was a
genuine dispute of material fact about misleadingness. Even if drop-shipping is
a common industry practice used by retail giants such as Amazon, “that does not
mean that SportsCollectible.com’s use of ‘in stock’ does not tend to mislead
consumers to believe it literally possesses the item, especially given its
assurances regarding its process for ensuring authenticity.”

“Why can I, when searching, find the same item for a lower
price on eBay?”: This too was misleading in context, because it “implies that
the eBay sellers of ‘the same’ merchandise are inauthentic, when in fact, those
are the very sellers from which Sports Mall sources at least some of its ‘100%
authentic’ products.”

“All our products come direct from a private session with
the athlete in which a reputable company… was present. We will not purchase
any of these items as we only deal direct [sic] with the authenticator”: Not
literally false. The statement didn’t mean that Sports Mall itself is present
at these signings, but rather that it verifies the certificates of authenticity
of its products. And the record was “replete” with evidence that Sports Mall
makes all reasonable efforts to ensure that its products are authenticated in
the manner described in this statement. There was no evidence that the
statements led any consumers to believe that Sports Mall or its agents
personally knows all their vendors and/or has a company representative present
at all sessions with the athletes.

However, in the context of the website, the claim that “we
only deal direct [sic] with the authenticator” could plausibly mislead a
consumer to believe that Sports Mall never sells items obtained by third-party
sellers, which is untrue. Nor was it clear whether Sports Mall was
distinguishing between products it directly purchases and holds in its own
inventory versus products it advertises and sells through other vendors.

Deception: Here’s where the claim failed, because there was
only evidence of a single person—a family friend—who may have been deceived by
Sports Mall’s advertising, and even that one person’s testimony fell short of
supporting that claim. He merely stated that he “couldn’t understand how the
exact same item could be in two different places” and “I did not feel right
about the decision” to buy from SportsCollectibles.com, and that he “just
wasn’t sure of [the item’s] authenticity.” This wasn’t enough to show that a substantial
number of reasonable consumers were deceived.

Unsurprisingly, the copyright claims fared better. The
photos of the items were original: Krikor submitted a declaration describing
his intentional choices behind the lighting, composition, and framing of the
photographs. Nor was the use of the photos fair use. Sports Mall’s use of the
photographs was not “transformative,” but merely “exact copying from
Plaintiff’s store to Defendant’s store.” The photos were created to advertise,
not as artistic expression, and Krikor didn’t lose his right of first
publication, so factor two favored neither party (probably truer to say it
favored defendant but was of essentially no weight). They were used in their
entirety. And the photos “serve little use outside of the marketing” of the
memorabilia. Krikor licensed the photos to co-plaintiff Kevorkian for $100. “The
market for the photos may be small, but Sports Mall is Plaintiffs’ direct
competitor, and its use of the photos helps it make a profit. The photos help
Plaintiffs sell the depicted merchandise and it follows that any potential
buyer might be less likely to buy the jerseys directly from Kevorkian’s eBay
store if the photos were copied everywhere.”

Unclean hands: Sports Mall alleged that the plaintiffs “created
and registered the copyrights in the two photos at issue and put them on
[Kevorkian’s] second eBay store (which was never mentioned to Sports Mall),
intending only to trick Sports Mall into copying the photos in order sue Sports
Mall.” “Though slim, triable questions of fact remain as to whether this
defense bars Krikor’s infringement claim.”

There were also triable issues on willfulness. It was
uncontroverted that Sports Mall uses an algorithmic “crawler” to locate
listings for its site, but it was unclear from the record how that “crawler”
works, and how much Sports Mall monitors its listings and manages its “block
list.”  

The parties even disputed whether Sports Mall took down the
allegedly unlawful photographs referenced in a September 2020 demand letter, and
about whether Sports Mall was aware or should have been aware of Kevorkian’s
additional eBay stores and blocked its “crawler” from those sites as well.

from Blogger http://tushnet.blogspot.com/2023/03/drop-shippers-in-stock-and-trust-us.html

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UCL claim could be based on lost opportunity to register trademark

Zamfir v. CasperLabs, LLC, 2023 WL 2415262, No. 21-CV-474
TWR (AHG) (S.D. Cal. Mar. 8, 2023)

Previous
ruling.
Zamfir, a blockchain researcher, alleged that he was known for his
proof-of-stake (PoS) protocol; he adopted the name “Casper” for the research
and development of this protocol, and is often credited as being the “face of
Casper.” CasperLabs had a failed partnership with him. Zamfir alleged that CasperLab’s
officers and agents told him that they would register the Casper trademark on his
behalf, so he didn’t register the Casper trademark himself. Instead, CasperLab filed
two trademark applications to register the Casper mark in its own name.

Over Zamfir’s objections, CasperLabs released a series of
new blockchain products using the Casper name, including a Casper public
network, Casper token, and Casper highway protocol. The highway protocol
allegedly suffered from performance issues and never met the design
requirements that Zamfir had previously advertised when working with CasperLabs
on the product, thus allegedly harming his reputation. The continued use of the
Casper name allegedly made it more difficult for Zamfir to secure independent
research funding and product promotion.

CasperLabs moved to dismiss two of Zamfir’s remaining
claims: fraud by intentional misrepresentation and unfair business practices.

Fraud: This requires “actual monetary loss” or “pecuniary
damage or injury by reason of having been put in a position worse than he would
have occupied had there been no fraud.” The court previously dismissed the
claim for failure to sufficiently plead commercial injury. He now alleged that he
was deprived “of his exclusive property and presumed nationwide rights in the
CASPER Mark,” the benefits and advantages of federal registration, and the
value of his unregistered mark.

A trademark is a “limited property right,” and, by alleging
a depreciation in the value of his unprotected Casper mark and a deprivation of
the Casper trademark, Zamfir sufficiently stated a claim for monetary loss.
Although the PTO hasn’t finally resolved the ownership issues, Zamfir allegedly
“forfeited a viable opportunity to establish a valuable property right when he
gave up the ability to apply for a trademark registration. The viability of
such an opportunity is underscored by Defendant’s own successful registration
of the trademark, which demonstrates that Plaintiff likely would have secured
at least one trademark had he retained the ability to apply.”

UCL:  “With respect to
the UCL specifically, section 17200 does not support claims by non-California
residents where none of the alleged misconduct or injuries occurred in
California.” The complaint alleged that, “[o]n information and belief,
CasperLabs’ conduct and false statements … occurred in California, and
CasperLabs’ officers and agents residing within California ratified and
participated in CasperLabs’ conduct ….” It was thus plausible that the
alleged fraudulent misrepresentation occurred, at least in part, in California.
But the UCL claim didn’t allege fraudulent misrepresentation; it alleged Lanham
Act unfair competition. Zamfir needed to allege that the acts constituting
federal trademark infringement occurred at least in part in California, and he
didn’t.

In addition, a UCL claim requires that a plaintiff must have
“suffered injury in fact and ha[ve] lost money or property as a result of the
unfair competition.” “This injury requirement is more restrictive than the
federal injury in fact requirement because it encompasses fewer types of
injuries, but it is not intended to be quantitatively more difficult to
satisfy.” In prior versions of the complaint, the general allegation that his
name, reputation, and goodwill were harmed did not, without more, support the
assumption that Zamfir lost money or property. But what about the new
allegations that he was deprived of the benefit of a registered trademark/his
unregistered trademark’s value was harmed? Those injuries didn’t come from the
alleged infringement. However, if the claim had been premised on fraudulent misrepresentation,
that would have been enough to plead economic injury. As Kwikset held,

There are innumerable ways in which
economic injury from unfair competition may be shown. A plaintiff may (1)
surrender in a transaction more, or acquire in a transaction less, than he or
she otherwise would have; (2) have a present or future property interest
diminished; (3) be deprived of money or property to which he or she has a
cognizable claim; or (4) be required to enter into a transaction, costing money
or property, that would otherwise have been unnecessary.

from Blogger http://tushnet.blogspot.com/2023/03/ucl-claim-could-be-based-on-lost.html

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Reminder: teaching first-generation students, free HLS webinar at 12 noon EST

Teaching First-Generation Law Students

https://ift.tt/g3lKCtU

First-generation students face unique challenges. Anthony
Abraham Jack’s The Privileged Poor recently highlighted many of the
invisible-to-professors barriers such students, especially first-generation
students of color, face in college. What about when those students go to law
school? Dean John Manning will introduce the panel. Three professors—Angela Littwin, Etienne Toussaint, and Rory Van Loo—will
share invaluable insights and recommendations to make “the invisible
curriculum” both explicit and navigable to all students.

Panelist bios:

Angela Littwin, Ronald D. Krist Professor in Law at the
University of Texas at Austin School of Law, is a leading scholar of economic
justice issues facing individual consumers. She studies bankruptcy, consumer,
and commercial law from an empirical perspective. Her current research includes
studying the attitudes towards bankruptcy among consumers being sued by debt
collectors, bankruptcy local legal culture, as well as the relationship between
consumer credit and domestic violence (DV). She has published in journals such
as the Texas Law Review, University of Pennsylvania Law Review, California Law
Review, and American Bankruptcy Law Journal. She has recently published
articles about racial disparities in bankruptcy chapter use, the Consumer
Financial Protection Bureau’s complaints process and supervision program as
well as on how consumer bankruptcy attorneys adapted to the Bankruptcy Abuse
Prevention and Consumer Protection Act. Professor Littwin has been a principal
investigator for a number of empirical projects.

Etienne Toussaint is an Assistant Professor of Law at the
University of South Carolina School of Law where he teaches Contracts, Business
Associations, Secured Transactions, and related seminar courses. His
scholarship sits at the intersection of law, history, political economy, and
critical theory, with a focus on the socioeconomic challenges facing
historically marginalized urban communities across the United States. He has
been nationally recognized for his teaching, scholarship, and service. For
example, in 2022, he was awarded the Junior Great Teacher Award by the Society
of American Law Teachers. Professor Toussaint began his legal career as a project
finance associate with Norton Rose Fulbright US LLP. Then, he served as a Law
& Policy Fellow with the Poverty & Race Research Action Council in
Washington, D.C. before transitioning into law teaching. As a student at
Harvard Law School, Toussaint served as Vice-President of the Board of Student
Advisers. Born and raised in the South Bronx, New York, Professor Toussaint is
the son of immigrants from the island of Dominica in the West Indies, the proud
husband of Ebony A. Toussaint, Ph.D., and the father of their three amazing
sons.

Rory Van Loo teaches Contracts, Business Organization,
Consumer Law, and Financial Regulation at Boston University, where he is
involved with the First-Generation Professionals student group. He is a
graduate of Harvard Law School, and as a student he served as a Teaching
Assistant in the Negotiation Workshop. He later returned to Harvard Law School
as a Lecturer to teach Dispute Systems Design and Advanced Negotiation:
Multiparty Negotiation, Group Decision Making, and Special Dispute Management
Processes. After law school, he worked as a management consultant at McKinsey
& Co. and was on the team that helped set up the Consumer Financial
Protection Bureau.

from Blogger http://tushnet.blogspot.com/2023/03/reminder-teaching-first-generation.html

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“maximum strength” OTC claim plausibly misleading where prescription strength was stronger

Acosta-Aguayo v. Walgreen Co., No. 22-cv-00177, 2023 WL
2333300 (N.D. Ill. Mar. 2, 2023)

Plaintiffs alleged that three of Walgreens’ pain-relieving
products mislead consumers because the products’ front labels state that they
are “Maximum Strength” lidocaine products, but stronger prescription products
are available. This was plausible on a motion to dismiss.

Plaintiffs alleged that consumers consider dose strength an
important factor when purchasing pain-relieving products. But competitors allegedly
offer similar prescription patches that contain 5% lidocaine and an
over-the-counter cream product that contains 5% lidocaine.

The court also found that the plaintiffs could represent
purchasers of a different patch product, which was substantially similar “in
the colors of the packages and text, the images displayed, the text style and
text descriptions in the bullet points, and the shape and size of the
packaging.” But the challenged cream wasn’t substantially similar.

Walgreens argued that “[n]o reasonable consumer purchasing
one of the Products would read ‘Maximum Strength’ on the labels to literally
mean that the Products contain the maximum amount of lidocaine that a person
could ever obtain anywhere.” But, “[w]hile a reasonable consumer likely
understands the difference between over the counter and prescription drugs, a
reasonable consumer would not necessarily understand the ‘Maximum Strength’ on
the Product’s label to exclude comparable prescription medication…. Reading the
phrase ‘Maximum Strength’ to mean the maximum strength of lidocaine available
generally is not an “unreasonable or fanciful interpretation[ ]’ of the
Product’s label.”

Walgreens argued that the claim was implausible because 4%
is the maximum concentration permitted by the FDA in non-prescription external
analgesics. But it didn’t argue that a reasonable consumer would know this, and
the label could still be misleading. A similar case,  Scilex Pharms. Inc. v. Sanofi-Aventis U.S.
LLC, 552 F. Supp. 3d 901 (N.D. Cal. 2021), concluded that the plaintiff stated
a claim under the UCL or FAL by alleging that defendants’ advertising and
marketing is likely to deceive a reasonable consumer to believe, among other
things, that Defendants’ patches offer ‘the maximum amount of lidocaine
available in patch form.’ ” Factual development was required.

Claims for beach of express and implied warranties ere
dismissed for failure to give pre-suit notice, as was common-law fraud for
conclusory allegations about knowledge and intent; defendants didn’t have a
fiduciary duty to disclose. Unjust enrichment did survive at this stage, as did
claims on behalf of a multi-state class.

Injunctive relief claims were dismissed for want of
standing, which also got rid of the state UDTPA claims, and because plaintiffs failed
to allege that they lacked an adequate remedy at law, the court dismissed their
claims for restitution and disgorgement.

 

from Blogger http://tushnet.blogspot.com/2023/03/maximum-strength-otc-claim-plausibly.html

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materiality/damages requirements continue to make false advertising harder to win than TM cases

TRUSTID, Inc. v. Next Caller, Inc., 2023 WL 2298748, 2022-1433
(Fed. Cir. Mar. 1, 2023)

Discussion
of some district court proceedings here
. TRUSTID lost both patent
infringement and Lanham Act false advertising claims. I’ll only discuss the
latter. 

TRUSTID developed a caller identification product known as
the Authenticator. Next Caller competed with its VeriCall. “Both products
detect fraudulent or ‘spoofed’ calls while authenticating those from a
business’s genuine callers…. TRUSTID advertised that use of the Authenticator
could lead to a 5–10 percent improvement in IVR containment rates, a measure of
callers who can have their issues resolved by the automated system without
having to speak to a live agent.”

Next Caller’s Head of Sales instructed his team to “jack
that stat or make up a number like 8%” for Next Caller’s product, so Next
Caller advertised VeriCall as providing a 10 percent increase in IVR
containment rates.

The jury found Next Caller’s 10 percent IVR containment
statements to be literally, and willfully, false, awarding $1.44 million in
damages, plus an additional $1.44 million in punitive damages, but the trial
court granted JMOL for want of evidence of deception, materiality, or damages.

Although TRUSTID argued that actual reliance wasn’t
required, only that a false statement be “likely to influence the purchasing
decision,” the Third Circuit requires that, for monetary damages, “there must
be a showing of some customer reliance on the false advertisement.” Either way,
there was insufficient evidence to support a finding of materiality because
“the only evidence for [ ] customers that addressed IVR containment suggested
that IVR containment was not important or relevant to their purchasing
decisions.” One customer purchased before the false statements; others
conducted their own tests or relied on referrals. Even if only likely impact
was required, there wasn’t evidence that customers were likely to be influenced
by the false statements after having performed their own independent testing of
the product or in deciding to purchase the product for implementation outside
of the IVR context. Although TRUSTID’s CEO testified that IVR containment is
“the single key metric for companies that use it,” there was no testimony from
a Next Caller customer that did use or consider using VeriCall for that
purpose.

TRUSTID argued that it could get profit disgorgement anyway,
but that’s only for trademark infringement, because infringement constitutes “an
actual finding of injury.” [Narrator: it does not; neither materiality nor
injury are elements of the current infringement test, though the Federal
Circuit cited a 1957 case to support its conclusion, and that case was much
closer in time to the classic, limited concept of trademark infringement.]

from Blogger http://tushnet.blogspot.com/2023/03/materialitydamages-requirements.html

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Two teaching events: teaching first-generation students and developing professionalism in students

Please circulate widely! Anyone with an interest in teaching is invited to this free Harvard Law School webinar in which expert teachers share their insights.

Teaching First-Generation Students 

March 10, Noon EST– register here.

First-generation students face unique challenges. Anthony
Abraham Jack’s The Privileged Poor recently highlighted many of the
invisible-to-professors barriers such students, especially first-generation
students of color, face in college. What about when those students go to law
school? Three professors will share invaluable insights and recommendations to
make “the invisible curriculum” both explicit and navigable to all students.

Panelists: Angie Littwin, Etienne Toussaint, and Rory Van Loo

Developing Professionalism in Students

March 21, Noon EST — register here.

What is professionalism for a lawyer? How can we as teachers
help students develop professional identities in ways that honor their
diversity and commitments? Norms of professionalism can be exclusionary, even
when our students adapt consciously and strategically to them. But the ideal of
serving clients with specialized legal knowledge has value and meaning. Our
panelists will discuss their strategies for working with developing lawyers to
find professional identities that honor both themselves and the legal
profession.

Panelists: Kendra Albert (Harvard), Jack Lerner (UCI), Kimberly Thomas (Michigan)

from Blogger http://tushnet.blogspot.com/2023/03/two-teaching-events-teaching-first.html

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Trademark question of the day, Harvard edition

 When I was younger, I had a shirt that had VE RI OLD in the traditional Harvard shield configuration. The local burrito place just rolled these out, and I love them:

from Blogger http://tushnet.blogspot.com/2023/02/trademark-question-of-day-harvard.html

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COVID-related communications are ads where they tout D’s services

Steven A. Conner DPM, P.C. v. Fox Rehabilitation Servs.,
P.C., 2023 WL 2226781, No. 2:21-cv-1580-MMB (E.D. Pa. Feb. 24, 2023)

Conner is a podiatrist who uses a fax machine at his
practice for treating patients, primarily as a communication destination for
incoming lab results. Fox offers a variety of physical, occupational and speech
therapy services in the form of house-calls to patients; it receives patients through,
among other things, referrals from doctors.

The question was whether eight faxes that Dr. Conner’s
practice received from Fox during the early days of the COVID-19 pandemic were
illegal junk faxes (“unsolicited advertisements”) under the federal
Telecommunications and Consumer Protection Act of 1991.

Each fax contained the headline “Helping Flatten The Curve
With House Calls.” Fox’s defense was that, with the healthcare system in
disarray, Fox wanted to reassure its partners and providers that Fox was open
for business and its services could be counted on. There was testimony that, in
the early days of the pandemic, many of Fox’s referral sources had reached out
to Fox asking for information, and that Fox was primarily seeking to inform
providers that Fox was adhering to existing COVID guidelines. The costs of the
fax campaign ultimately came out of Fox’s informational technology budget
because of its internal status as an information communication.

Out of the roughly 20,000 recipients, less than thirty
requested Fox to stop sending such faxes. Two healthcare office managers
testified that they had received Fox’s faxes and found them to be very helpful
in assuring their own practices that Fox remained open for business, was
comporting with COVID protocols and was “taking steps to bring additional
services to my attention.” They also testified that they did not see the faxes
as advertisements because the faxes “weren’t trying to sell me something” and
they “state things helpful to my practice.”

The TCPA defines an “unsolicited advertisement” as being
“any material advertising the commercial availability or quality of any
property, goods, or services which is transmitted to any person without that
person’s prior express invitation or permission, in writing or otherwise.” Dr.
Conner credibly testified that he did not give permission to Fox to send the
faxes. “Liability must be based on an objective standard—neither the intentions
of the sender nor the opinions of the recipient factor into the equation.” The
Third Circuit has also stated that courts can spot illegal junk faxes by considering
if the advertisement has “profit as an aim,” if it promotes a discount or
price, if it comes with a sales contact, or if it contains “testimonials,
product images, or coupons.” The FCC has also defined non-offensive fax
messages that contain only “information” as opposed to commercial promotion: “[F]acsimile
communications that contain only information, such as industry news articles,
legislative updates, or employee benefit information, would not be prohibited
by the TCPA rules.”

The court held that the larger context of the pandemic wasn’t
part of the objective test for what was an ad; the “reasonable recipient”
standard “considers only that material contained within the four-corners of the
fax.”

The court held that it was clear

that all eight faxes are promoting
Fox’s services in a way that suggests … Fox is trying to secure referrals from
providers. The faxes tout a specific “model” of care used by Fox and which Fox
describes as high quality and unique. While the faxes certainly describe
capabilities of Fox’s services as they pertain to dealing with the challenges
of COVID, that is still a promotion of quality and not solely and informational
exercise.

Even the first fax, which posed the closest question, was
not just informational:

[W]hile the majority of the fax
message appears to be on the informational side, it still promotes qualities of
Fox’s proprietary “house call” model, trademarked and therefore presumably
proprietary of Fox. The bullet points describe the quality of Fox’s
services—even though these descriptions are within the context of dealing with
the challenges of the pandemic, they are still promoting the commercial quality
of the services offered. Here—and with the other seven faxes—there is an
embedded profit motive to gain referrals from past providers, because the more
referrals Fox receives the more revenue they are hoping to receive from the
patients’ insurance.

Subsequent faxes went further, promoting the proprietary
“Fox Model” for treatment of patients and going beyond just informing the
recipient that was open for business or even that Fox was adhering to
COVID-preventive protocols. Having a middle informational segment that would be
fine on its own didn’t change the advertising nature of the whole fax.
Promoting new capabilities wasn’t just “informational,” even if they were health-related.

The court also rejected a First Amendment challenge to the
TCPA.

But the court didn’t find willfulness entitling Conner to enhanced
damages; “Fox’s witnesses were credible when they testified that their intent
was to inform their past referral providers of their additional COVID capabilities,
not to gain referrals in spite of TCPA restrictions.”

 

from Blogger http://tushnet.blogspot.com/2023/02/covid-related-communications-are-ads.html

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Fourteenth Trademark Scholars’ Roundtable, part 3 (Evidence)

Changes in Trademark Law and Evidentiary Rules

Introduction:   Jake
Linford

Before courts admitted surveys routinely, they were
concerned about hearsay. Sometimes rejecting surveys seems like judicial notice—“cola”
as generic; the court doesn’t want to hear contrary survey evidence. Some objections
go to the weight of the evidence.

Instead of surveys, can we look at things like Google
results or large text databases reflective of use in a particular community? Comicon
case: corpus linguists filed a brief trying to establish how comicon was used prior
to the first San Diego Comicon; court didn’t find that persuasive but shows
possibilities of use. You can get a sense for what the use of the putative mark
was like at first use, if your data are rich enough. If survey evidence isn’t
at the right time (Coach’s claim of fame in the Coach case), corpus evidence
might be able to fix that problem. Skeptical that it could help w/confusion
though.

Brain scans for consumers? New article proposes judging
similarity—he’s very skeptical both of cost and whether it tells us anything
[we don’t already know]. What about ChatGPT? Skeptical of that too.

If courts rely too much on dictionaries, the corpus evidence
might create a wedge b/t judge and dictionary.

Barton Beebe: How to integrate this into a larger rethinking
of competition? At the origin (in technical TM times), confusion wasn’t the
harm sought to be addressed; confusion was the evidence of the harm sought to
be addressed, which was trespass to property rights. What would it mean if we
said TM law is primarily concerned with promoting competition: what would a
survey look like for infringement? [Unsurprisingly, I say it would have to
consider materiality.] Would secondary meaning surveys change? Maybe not. But
would consumer uncertainty play a role in our understanding of how preventing
confusion promotes competition?

Earliest surveys—1921 Coca-Cola v. Chera-Cola, used as a
matter of course a Q including what we now call a Likert scale, measuring level
of certainty. So did 1923 survey. Then we lost that, especially w/ face to face
interviews. Surveys became trinary: yes/no/unsure—pushing people to a yes/no
answer. Most people are not really sure! These surveys are now designed to
suppress that uncertainty and not let it appear in the courtroom b/c we just
want numbers.

Imagine 20% confusion in a survey, but everyone was only
somewhat sure, while 80% are not confused at all and are absolutely certain. If
you present that nuanced distribution, maybe 20% isn’t enough b/c of the large
number of correct consumers. We urge introduction of that next level of detail
to that.

Also, materiality: this is a way to consider materiality in
the rubric of uncertainty.

How do we survey for arbitrariness, fancifulness, suggestiveness?

Discussant:      Mark
Lemley

Maybe corpus linguistics can help w/things like
descriptiveness and nominative fair use, though skeptical about confusion or
fame (b/c you need a standard). Corpuses are attractive b/c the alternatives are
so bad: Surveys are infinitely manipulable; dictionaries have an opposite goal
to that of a statutory interpreter—to cover possible meanings instead of
correct one and so they are abused when used in legal settings.

Rogers is a rule of evidence; its goal is to replace
the cumbersome, problematic LOC multifactor analysis with a rule that irrebuttably
presumes no confusion except in limited circumstances. [At least the 9th
Cir. version.]

One possibility: what if we required or at least said a
presumptively admissible survey was X—could be drafted into court rules. If we
did that right, we could get rid of a lot of fighting back and forth and
manipulation and problematic Qs asking about permission. We could standardize
minimum percentages, affected by Likert scale. Could also give us an idea about
what heightened confusion is—having a standard would allow us to actually
heighten the standard in Rogers cases, which generally don’t actually do
so.

Statutory presumption of secondary meaning after five years
of exclusive use: it says literally that the Director “may” presume this. There’s
a nice naïve literalism that would say the PTO can do this but courts have no
power to do so: if the PTO hasn’t so presumed, courts are not in a position to
do so.

Incontestability: maybe we ought to have reverse
incontestability: if I’ve been around for a certain period of time, we presume
that I’m not interfering with another TM owner’s rights. Goes beyond laches;
would require killing Dawn Donut, which is an additional plus in his
view.

We might think about a TM anti-SLAPP provision.

Fromer: Deciding what we’re going to measure + how do we use
a new tool—new questions arise with each new type. Corpus linguistics: consider
fame. Is fame use of a word in a particular context a sufficient amount, or is
it that the word is only used in that context? We’ve never asked that before! How
do we know whether the use is shorthand for a class and what that means [what
the Google court called synechdoche use]. Sometimes survey formats get
standardized by default, so it has to be very thoughtful.

Grynberg: TM right now only has limited concern with mental
availability for confusion; courts normally talk about confusion even though TM
owners want to control availability of mark and surveys may be measuring that.
On Likert scale, a person w/high recognition and low certainty may be reflecting
a belief in what “belongs” to the TM owner.

Heymann: efficiency/cost trades off with accuracy in
surveys. People are notoriously bad at reporting on their own mental processes
and that’s what we’re asking them to do. [especially with “why do you say that?”
where they just guess.] In UX, we don’t ask people how they’d navigate a
website; we watch them do that. So we could construct a mock situation where we
ask people to make choices and derive from that whether they are confused or
not. Choices instead of thoughts.

Silbey: companies invest in those already!

Sprigman: could be a Squirt test with context.

Heymann: but actually ask them to perform the selection task,
not just report on what they think they’d do. We’d have to think about whether
hesitation counts.

RT: [Want to strongly endorse Fromer’s point: Measuring
almost always changes what the construct is—you are answering a different Q
than the non-surveyed or non-corpus analyzed question; the survey and the
corpus themselves answer different questions (what do people say in response to
direct Qs, sometimes after training, versus how do they talk when not thinking
about it?). Maybe it’s a better Q, but that needs to be identified.

UX point: 1-800-Contacts: 10th Circuit says look
at clickthrough rate to find maximum possible confusion—possibly there’s opportunity
to focus more on this.

Past work on how people walk around in a fog of confusion:
Jacob Jacoby did this work in the 1980s—20% of people misunderstand any given
factual claim in advertising! They walk around confused about sponsorship b/c
of their priors!

How to survey arbitrariness/TM function: Washingmachine.com
in booking.com—maybe along with not sure we also need the option “neither a
common name nor a brand name.”

Lemley’s proposed standardization: (1) Burrell’s caution
yesterday that they standardized badly, including about permission; (2) Teflon
is a pretty standard format, but questions always arise: (a) original Teflon
survey used STP as a well known brand name; wouldn’t do that now; (b) take a
look at FOOTLONG surveys, both of which were Teflon surveys w/essentially the
same Qs but different training and testing examples. 14 point swing in FOOTLONG
results—which might even seem reassuring about the general tenor of the answers
since even manipulation didn’t change a ton, but it was a lot.

McKenna: we have substantial standardization in Eveready,
Teflon, Squirt (garbage, but much less common), but there’s enormous
variability introduced by stimulus, control, universe, and those are extremely
hard if not impossible to standardize. What has happened in TM is fetishization
of confusion for its own sake: confusion is itself the harm. So one goal is to
push against that construct: things in the context of survey evidence need to
connect to marketplace behavior, and certainty/Likert scales can help with
that.

There’s a strain of marketing literature that uses scanner
data: tries to measure effect of brand extension on parent brand. And mostly
they don’t unless the products are used together; consumers just segment.
Marketing studies: what TM thinks of as related products, TM is much more
expansive than consumer behavior—things have to be really close together for consumers
to care. Mental state is relevant, but it is relevant in conjunction with
behavior.

Linford: if we’re right in our empirical work that
supposedly tarnishing uses often have a burnishing effect, what are firms doing
when they challenge those uses?

Sprigman: don’t assume firms are rational: they think it’s
theirs!

Linford: firms do try to figure out what marketing decisions
will work [but there is a difference between the expertise and methodology of
the person who does that at P&G and that of the person who does that at
Gucci—this is an example of high fashion possibly distorting our analysis of
other things].

Ivorine tooth-whitening gum & Ivory soap—the court didn’t
think that, as Ivory claimed, you could brush teeth with soap; court looked at
survey responses and heavily weighted the “I don’t know” responses against Ivory.

If we’re looking for marketplace harm, that is looking for
confusion—but in theory under current law we should be looking for the likelihood
of marketplace harm—evidence of likely changed behavior. How would we do
that?

Sheff: You could have rigorous standards about substitutes
and cross-elasticity of demand that could lead you to the proper universe for a
given survey. But one reason you think competition is good might be a deep
suspicion of private economic power, so anything that adds friction to that is
good. In that circumstance, neither universe nor stimuli selection might matter
very much; even confusion might not matter very much. We could do things like
market share analysis—but TM might not try to prevent copying others’ TMs in
general.

Ramsey: standardize by requiring Qs to separate out different
kinds of confusion?

McKenna: courts settled on a low percentage b/c this was
about an injury to the TM owner, and the Q was what we should care about. Thinking
about injury to TM owner as not the only Q could let us consider, as Sprigman
argues, the benefit to the other consumers (85% even) who have benefited from
the new option and would have to face loss of the information they got from D’s
use.

Fromer: things change over time: marketing channels mattered
more when the multifactor test was initially propounded; this makes
standardization a challenge (what do we do with increasing brand self-parody?).

McGeveran: as antitrust swings back towards power
containment and holistically about efficiency in the whole market rather than
whether a particular merger is efficient, that could change how you think about
TM’s competition goal.  The narrative
about market concentration and power and the ways in which tech creates
bottlenecks instead of long tails suggest productive TM inquiries: when we say “competition”
in TM, it’s no longer clear what we’re talking about. New market entry
opportunities? Competition on store shelves like with private labels? How does
TM contribute to the shape of the whole market?

Bone: TM has always been about protecting sellers and
avoiding fraud on the public; fraud reflects a moral wrong. Our reconfiguration
has to take those into account.

Mid-Point Discussants: Eric Goldman

Antitrust is not a model of empirical evaluation at law, but
empirical evidence does matter across consumer law—formation of TOS. Does a
link to a privacy policy provide effective notice? One court says a reasonably
prudent smartphone consumer knows that an underlined blue link is a hyperlink—that’s
just made up; no survey evidence or consumer testimony, no literature. Chances
are the judges are not themselves reasonable smartphone users. So much of what we
talked about today are riffs on broader consumer law cases: what do we know and
how do we know it? Emoji evidence: courts are just, again, making it up. A “good”
emoji evidence case includes a statement from law enforcement saying “I’ve
worked this beat and I know how they talk.” That’s the best evidence they use
(and it’s bad!).

Chris Sprigman: need a way to account for consumer
heterogeneity, which is almost always what we see under the hood. Different from
saying that consumer belief is sovereign/a trump. Vintage Brand case: court
asks whether consumer belief about sponsorship/licensing should be taken
seriously or should be considered a legal conclusion about licensing. This isn’t
wholly empirical.

Stabs at a theory of competition: start w/ preferences. We’ve
been agnostic about them for a while, removing moralism from competition. One
form of private differentiation is as good as another; we don’t question why
consumers want something. But: Producers enjoy more surplus in differentiated
markets; consumers enjoy less. The response is that consumer surplus lost in
the form of price is gained in the form of differentiated preferences being satisfied
more closely. But is that true of a manufactured-by-marketing preference? To
say that in a room of economists is to risk being called an idiot, but that
doesn’t mean it’s wrong. People’s valuation of attribution depends on the frame—they
value it more if it’s an entitlement and less if they have to pay for it. This
isn’t super hard, but the response from economists is “who cares?” We set a
legal rule, create preferences, then satisfy them. We forget at the end of the
day that the preferences only arose from the entitlements created by the legal
rule. This is unsatisfying. The neo-Brandeisians say: the market has an organic
existence, which is not about people being induced to have preferences, but
manifesting them. That’s too innocent; people are convinced into preferences
all the time—but a highly engineered preference might not be as important to
satisfy. If we were to use that model of competition in TM and designing
surveys, we’d look for what would cause consumers to substitute—focus on source
primarily, and we’d need some sort of materiality requirement either as an element
of claim or a belief about source strong enough to undergird a choice in the
market.

Need more coordination about surveys, outside the context of
particular cases. Judges and survey experts need to be able to interact in ways
that make accepted surveys more credible.

TM surveys should be more incentive-compatible—in © has done
incentive-compatible experiments where people buy & sell things—these are
more reliable b/c people don’t tell you what they think but show you what they
do—their incentives and their behavior are compatible. Correct answers should
benefit participants more than incorrect one, which simulates the real world
better. Even if it’s getting the right chewing gum, something small is at stake
in the real world.

Robert Burrell

Looking behind curtain of preference satisfaction: it’s very
difficult to convince courts to do that. One possibility: makers of Nurofen
pain range were fined AU$10 million for having misled consumers for selling the
same product as different products for, e.g., period pain with huge price
differences. But Nurofen still has a massive price premium over generic
ibuprofen: is that ok? We need other examples to move the dial.

Double identity as a solution to evidentiary challenges: it
is in Art. 13 of TRIPS! He’s a fan of it for goods cases—seems to cause
relatively little harm and acts as an escape valve for the property intuition:
it defines what the “property” is. It doesn’t work so well for advertising!
Advertising can convey all sorts of nonconfusing messages, so we need robust
defensive doctrines to prevent undue harm in advertising, but there are ways to
design that.

Evidentiary problems exist everywhere, though they vary across
jurisdictions. When we look at what’s actually happening, we see courts getting
really uncomfortable w/certain evidence but we don’t use that to ask more general
questions about the quality of evidence. Particularly UK and Singapore,
acquired distinctiveness is a reliance standard for at least some forms of TMs
(trade dress)—don’t provide evidence of use, show me that consumers rely on
this to make decisions. The move to failure to function and away from acquired
distinctiveness might be a similar rule of evidence—we don’t trust the usual
proxies. But if we don’t trust them in trade dress, why do we ever trust them?

In Australia, occasional examples in which proxies for
secondary meaning are regarded as unreliable—e.g., consumers had to buy
a thing, as when everyone had to buy a set-top box to transition from analog to
digital. Massive sales aren’t enough to prove consumers care about manufacturer—similarly
with hand sanitizers and masks. But we don’t ask similar questions about shoes,
soap, rice, even though those are staples in the modern world.

Evidence of actual confusion: sometimes ignored b/c wrong
sort of person is giving answer or answer is so manifestly wrong. Anyone who
thought Nike would make toilet cleaner had an extreme and fanciful reaction,
according to SCt of Australia. Anyone who thought McDonald’s would make wine
was operating under an erroneous assumption.

Maybe consumers aren’t good at explaining their responses
not b/c of problems in articulation but b/c that’s not how they make decisions!
Might be worth looking comparatively—he previously thought German TM law loved
surveys, and that’s true for distinctiveness in general, but not in likely
confusion cases where they are verboten. Lack of trust plus commitment to
normative view of likely confusion. But the effect (answering Lemley Q) was to
broaden rights.

What about marketing experts? Do they have specialized
knowledge, or are they charlatans? Australia has debated that as well. Ongoing question
of admissibility of Wayback Machine evidence. Every now & then, more in the
UK than Australia, courts just assert things about how people shop. And damages
are often just asserted. At quotidian level, there’s just a plague of fake
evidence—e.g., invoices. In light of that, a narrow property rule makes more
sense; otherwise you should have to show real harm.

Silbey: to demand TM have a theory of competition is to
displace the consumer as sovereign in terms of what evidence matters. We’re not
measuring systems; these are private rights of action.

McKenna: but we structure private rights of action towards
systematic goals all the time—what counts as secondary meaning, w/in TM.

Silbey: if it’s not a market for lemons story, it’s a
consumer sovereignty story. All these tests arise out of and are reified at a
time when the story about what’s optimal in a market is a view of advertising as
beneficial/creating the best kind of consumer market.

Sheff: evidentiary rules depend on the theoretical
structure. Is a deceptive used car dealer competing fairly? Why does it matter
that he be honest? The problem is the seller has information the buyer doesn’t—that’s
a form of power that we think ought not to exist in consumer markets. Why do we
think that? It’s not b/c it’s inefficient to allow asymmetric info to be used,
but b/c we have a thicker theory of autonomy underlying market structure.
[McGeveran: or both!] Theories that are quite different can converge on certain
aspects of regulatory structure.

But the interesting thing is how we choose when they
diverge. If the problem of used cars is that falsities will cause markets to
fail, then some critics said to Akerlof that if he was right there should be no
market so he must not be right; the response is “this market is worse than it
could be.” That’s a comparative claim. We could take care of the market for
lemons if we forbade all ads and required plain packaging. [I don’t think
that’s true.] Why would that be worse than the market we have now? We have some
substantive notions of freedom and autonomy, including in commercial behavior,
that shape our idea of the appropriate comparator market and what type of
regulatory regimes are preferable which then informs what types of evidence
count.

Lemley: There’s a perfectly good information story: bad
information makes markets less efficient and decreases purchases. You don’t
need a new theory of TM.

Sheff: by the same token, there’s an efficiency story about
branding; if we only care about efficiency we’d have a lot more regulation of
persuasive advertising than we do.

RT: (1) Anti-ESG movement/anti-DEI movement—think not just
about progressivism but about challenges to preference formation from the
right. What interventions into the market are justified because preferences are
currently distorted? Who is distorting preferences or at least affecting
formation of preferences in way they have a vested right to do? If that’s the
wrong framing, why is it the wrong framing?  

(2) In response to FTC actions against “results not typical,”
industry mounted defense of “results not typical” for weight loss products: consumers
are buying hope—even small chance might be material depending on circumstances,
which pushes back on the Likert scale?

(3) double identity and advertising: note that in the US
comparisons for house brands are often made on the bottle or package!

(4) False advertising has similar theories to those
discussed by Burrell in the US: misleading v. misunderstood; puffery and no
reasonable consumer would believe that e.g. Froot Loops have fruit in them.  Also there are now two
cases
accepting the Nurofen-style deception theory in the US.

(5) periodic reminder that registration is not actually
consumer focused. If we thought of the US as at least half registration based
we would have to say that it’s at least half about competition. [Lemley says
that registration might not be about competition either, but it’s at least
closer.]

McKenna: the choice is not between satisfying preferences
and not, but which preferences we will have and who will satisfy them. There is
no neutral position. Economist move: it doesn’t matter where the preference
comes from—that is actually a sneaky way of prioritizing certain preferences,
since different preferences would have emerged under different rules. Pretending
there aren’t rules around who got to shape those preferences is itself
deceptive.

Dogan: economists are also rethinking things. What do we do
about the fact that medical professionals buy generic drugs but uninformed
consumers, often poor/resource-constrained, buy the brand names. So their behavior
probably doesn’t match their preferences in some other world—but with what do
we replace revealed preferences?

We also need to understand what’s happening within the 85%
of unconfused consumers—it may not be a loss to them; it may mean nothing to
them.

Gangjee: Registration system is focused not really on
consumers or on competition—by and large it’s a different project [I describe
it as businesses ordering their own relations]. There is a morality for that. Historically,
there was a moral account. If our drive is to more normative account, it’s a
hard thing to get right. First UK TM act: no registration for word-only marks
at all—totally normative belief that words had multiple uses. Retreat from
normative system over time. It was not competition, but availability to
producers of words to use to speak—very interesting different vision, replaced
by distinctiveness over time.  

from Blogger http://tushnet.blogspot.com/2023/02/fourteenth-trademark-scholars_25.html

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Fourteenth Trademark Scholars Roundtable, part 2

 Session 2:        Responding
to Anachronisms

Introduction:   Mike
Grynberg

VIP may tell us a lot about what the potentials are.
Incrementalism: read Lanham Act along with other things like its common law
foundations and First Amendment principles—not empty formalism; recognize
normative component of TM. Semi-autonomous body of law with some principles of
its own. Developments at SCt should give some pause about their reliability—textualism
shouldn’t be simplistic, but Romag looks like empty textualism. Gorsuch’s
opinion says the Lanham Act exercises considerable care in mens rea, which is
then picked up by Jack Daniels; redefining section 43 remedies. This is in
contrast to looking, as Leval did in Rescuecom, at what each change to the law
actually did (whether you like that outcome or not). Hana Financial: tacking as
a pure question of fact; Booking.com, the same. Questionable factfinding is a
big route of problems in Rogers cases—like district court ignoring criticisms
of P’s survey in VIP. Maybe TM automony is anachronistic as opposed to cts just
glomming on to a particular test and not looking at radiating effects on TM
system as a whole. Tam & Brunetti: wiping away bars and then putting pressure
on failure to function as the limit on registration.

Do we prefer reconfiguration? Hard to do without statutory
change. 1A and Article III standing are there, but worrisome; casualness over
stare decisis does suggest courts are willing to look at things from scratch—Vintage
Brands; Netchoice—everything might be up for grabs.  Courts could very well adopt a property frame,
redefining what TM’s pluralism is about—free riding stories won’t go away, no
matter how much people in this room want them to.

Laura Heymann: Don’t conflate goals of system w/way system
is organized to achieve those goals. Does “brand personality” online change
what TMs are about? What are user rights for: Democratization of brand meaning;
access to luxury goods; something else? What does association mean in the age
of brand persona, and what cognitive processes if any are of concern?

Be willing to let go of shorthands: LOC is probably not a
useful concept for what TM is actually doing now; so too with distinctiveness
and source identification in a world of licensing and outsourcing and
merchandising.

Do we value easy to apply rules? Or more flexibility for new
tech and interests as they arise? Courts get outpaced by market. But maybe we
can learn from how other communities respond to changes—Twitter made retweeting
part of the system, finding ways to give credit; TikTok too. Study Amazon: what
do we learn from systems developed to serve some of the same purposes that are
changing much more quickly than Congress or courts can.

Scholarship: help courts feel free to be more flexible?

Discussants:    Lisa
Ramsey

Constitutional analysis, not just courts but also Congress!
Shouldn’t be intermediate scrutiny on a case by case basis, but an overall
reconsideration of the goals of TM law. Display on front of T-shirt:
ornamental, decorative; have legislature consider purposes of TM and PTO as
well to be gatekeeper to protect public domain.

Lifeguard example of abuse: threatens lots of users of “Lifeguard”
on front of search; court denies attorneys fees when someone decided to fight
and raise valid defenses of abandonment via naked licensing, genericity, etc.; the
TM clamaint got out of it w/a covenant not to sue. Maybe more fees for
prevailing Ds. Audience, speaker, and message must be considered when
considering benefits of competition in marketplace of ideas.

Jessica Litman

Morphing of meaning over time complicates assessments of “anachronism.”
100 years ago, a TM was a fanciful or arbitrary word or symbol attached to a
good at the point of sale, and nothing else was a TM. Other things were
protected—by unfair competition. All the things we rail about were protected
then by courts in equity, but we didn’t need a failure to function doctrine very
much. Courts don’t know this, so when they are looking at the Lanham Act, not
only do we have difficulty remembering the words don’t mean the same things,
the people who wrote those words didn’t imagine they’d come to mean what they’ve
come to mean. Textualist courts tend to make flatly wrong assumptions about
what the Lanham Act was and was not trying to do. Makes it much more
complicated to figure out whether a doctrine is looking at the world through a
distorted lens b/c the world has changed.

Lemley: Logistics of this: one possibility is larger
paradigm project that says we’re outside of confusion and here’s a new set of
rules. Burrell points out the incentive is to write terrible rules, but there
are counter-incentives; why do we actually have these forms of protection, as
divorced from competition? Makes us articulate the answer to that question w/o
relying on things from earlier and narrower vision. Attracted to Ramsey’s idea
of using 1A, meaning that bad drafting can’t ruin it all for us. But how does
that get implemented? Courts regularly strike down claims as applied? That
still seems difficult. To be successful, it needs something like a Rogers equivalent
for different doctrines. Every time a court uses Rogers, it’s covertly holding
that it would be unconstitutional to apply a broader set of rights; we’re
tailoring the test with this in mind. But the test doesn’t say 1A every time;
you just use the test.

Ramsey: do it w/broad fair use/general rules.

Lemley: his instinct is for standards so that they adapt,
but he gets that people have different preferences.

Goldman: how do we know when a rule has become
anachronistic? If there’s no consensus, there’s no mechanism to move forward.
IIC—not possible to get movement in Congress; and common law is a one-way
ratchet. Sunsets are a way to avoid anachronism. But there’s no concept like
that in the common law. Stare decisis is instead a barrier.  

RT: if you’re looking for speech protective tests that don’t
require individual case by case balancing, we do have them by adding elements
to the cause of action (e.g., we could add harm back in to the TM test):
defamation has these too; patent/false advertising interface requirement of knowing
the claim was meritless.

Linford: don’t trust legislatures to handle speech issues. Concerned
about industry carveouts that seem to have been typical in last 30 years of ©
Act.

Sprigman: Does uncertainty mean confusion? “I don’t know”
who puts this out could be claimed as confusion if you take that seriously.
That’s the shapeshifting quality of the concept of confusion. Deception would be
a different concept than confusion—confusion is too capacious a concept for what
we’re talking about.

Litman: Deception is closer to the original meaning of
confusion when we have now.

Ramsey: it’s in the purpose statement of the Lanhan Act!
Textualists should love this.

Burrell: technically in the UK, passing off requires
deception, and it hasn’t made one iota of difference, so don’t look there! It
wasn’t enough to show “I wonder,” but you had to show a positive assumption.
But what caused the distinction to collapse was that courts decided to accept
that evidence of wondering meant that there were other, unidentified customers
out there who would assume without wondering. Maybe that’s not enough for
deception.

Sprigman: Beebe & Sprigman just finished a project on
levels of certainty—it’s pretty heterogenous about what they expect. There are
cases making distinctions b/t deception and confusion (e.g. cases say that
inquiries are not evidence of confusion) but also authority for collapsing them
(cases that say they are evidence).

Beebe: would also change the term “consumer.” We should stop
referring to consumers. It’s a charged term that carries with it the whole law
& econ approach. Marketplace deception; Dustin Marlan proposes citizen; at
least “purchaser.”

All of TM law is now “branding” law, so he might just use
that term. We now use the part—TM—to stand for the whole—reputation.

McKenna: a whole bunch of other terms we use now to denominate
a category, like trade dress, that weren’t coherently defined under unfair
competition b/c there was no need to define it. After Wal-Mart, attempts by
parties to call anything trade dress show the wisdom of that—we used to have
one line that mattered (technical TM) but now that’s not true so we need a bunch
more terms.

I yield to know one in cynicism about changing words
changing outcomes, but deception has some things going for it—in particular,
deception tends to imply materiality. And it ties into harm. We have a whole bunch
of ideas about confusion that are hard to link to cognizable harm, but courts
tend to assume that confusion is itself harm. We have a whole body of law about
fraud, and you never win a fraud claim by showing that a person wondered about
something—you have to show that the person then changed their behavior as a
result.

McGeveran: You confused me is a much different accusation
than you deceived me.

McKenna: we can’t really mean that a state of uncertainty is
actionable—if we did, “I don’t know whether X makes this” would be actionable/part
of the “confused” group.

Fromer: every single word in TM is now weird: “secondary
meaning” is both confusing and misleading. The reason is that TM in many
ways has drifted from its narrower and different origins.

Ramsey: Rogers uses the phrase explicitly misleading; both
of those words do work and perhaps allow more rulings as a matter of law.

RT: a word of caution: in false advertising, courts found it
necessary to reinvent exceptions to false/misleading distinction, resulting in
the doctrine of falsity by necessary implication: both the Rogers title v title
exception and the terrible result in Gordon v. Drape are essentially trying to
do that, the latter in a much less coherent way.

Lemley: Heightened standard for confusion is another way to
say that—a sufficiently high number of people, even if not everyone, are going
to be fooled.

RT: the problem is that LOC factors are really bad,
including surveys, so a heightened standard won’t do much good unless you use
different factors. One possibility: a double identity-type rule where same mark/same
goods=necessary implication, which fits the examples in Rogers and Gordon v.
Drape. This would be another way of handling what I’ve called speaker
deception, a narrower concept than Lanham Act source identification.

Lemley: but that gives you no way to handle the Borden v.
Borden situation [which I am not trying to solve]; once you’re past literal
falsity, we’re then looking for a standard about what’s close enough and that’s
difficult.

RT: Ambiguity is the touchstone in Lanham Act false
advertising case: the D must convince the court that there’s at least one
reasonable non-false interpretation of the claim at issue, and if so we move
out of literal falsity into misleadingness.

Ramsey: We could cover false statements and statements that
mislead as to source. [but what does source mean?] She would define source more
narrowly, but would then have to decide what to do w/a survey that said 15% of
consumers thought P was the source.

Mid-Point Discussants: Jeremy Sheff

Amicus efforts: are they doing what we want? [Cue Taylor Swift reference.]
What else should we be doing if that’s not enough: drafting instructions? Other
forms of education?

Stacey Dogan: begins teaching TM with hypotheticals, trying
to draw out students’ ideas of affirmative goals in recognizing/enforcing rights
+ countervailing concerns. Every single factual context we encounter in the
course uses this paradigm: argument in favor of recognition versus countervailing
concerns. We’ve lost that balancing, but every single TM doctrine should consider
that balancing. Think about that with an eye towards stakeholders: purchasers,
citizens, consumers of speech, creators and speakers, competitors (we often think
of them in their role as providing better or cheaper products in particular markets,
but there’s a broader way of thinking of them as contributing to a creative and
dynamic innovation system).

We’re troubled by analytical incoherence, but we should
focus on what costs the system is imposing on these stakeholders. Antimonopoly
movement is giving us a model right now: openness to thinking critically about
our version of capitalism. Color and shape of drugs as assisting elderly
patients know which drugs to take when: example of the kind of evidence of
costs associated w/TM rights. We shouldn’t just be reactionaries but embrace an
affirmative theory of TM law that isn’t based on the early 20th
century but that is more responsive/reflective of current commercial markets.

Bob Bone: We have theories but not agreement on them. TM as
an institution can’t do everything; we should consider the core features of the
institution. Knowing that something is anachronistic doesn’t tell you what to
do about it. Strategy is extremely important.

Lemley: Assuming we don’t get to rewrite the statute, we
should think about what to do instead. 
Antitrust is one place; right to repair movement that might get some
bipartisan support as well as substantial business opposition. People
understand what it is to have something break and not to be able to fix it.
Dovetails perfectly w/some aspects of TM reform. Environmental movement is
another possibility: one thing that the response to climate change will involve
is reaction against mindless consumerism, and there are ways to harness that
for coalitions, or at least for persuasive arguments.

RT: Dogan’s contribution makes me think about the effects of
doing balancing internally to a doctrine v. adding defenses: Florabama case is
a really intriguing example of the potential difference where the court’s view,
and especially the concurrence, frames the question as interference with a
speech right first, making balancing unlikely to occur or, if it occurs, to
weigh in favor of the TM claimant. Rogers itself did something a bit different:
it engaged in categorical balancing of First Amendment & TM rights and then
announced a replacement test. The Ninth Circuit followed suit, as did the 11th.
 Rogers as defense after infringement is
found, by contrast, would seem likely to behave very differently—once you have
already decided there was infringement, excusing it seems harder; same thing is
what destroyed descriptive fair use in the 9th Circuit on remand
from KP Permanent.

Dogan: This is a very subtle distinction but worth
considering: even rule-based doctrines may reflect balancing even if they don’t
call for balancing within the individual case, and that’s what we should think
about presenting.

Linford: humans may be wired to think of free riding as
unfair. Language of unfair competition invites those common intuitions.

McKenna: right of repair, first sale are good places to look
for intuitions/coalitions about what is fair competition. Courts don’t just
follow the empirical evidence; there’s deep normativity in these doctrines even
if they aren’t self-conscious; implicitly sometimes courts limit the universe of
confusion, especially in first sale and nominative fair use—that’s categorical balancing.
It has built in structure that tips the balance strongly in favor of speech but
isn’t a free pass. Reminding courts that categorical rather than retail
balancing is often the best path is a good approach.

Bone: part of the rejection of rules is the fear of firms
strategically responding to the rule—e.g., a TM use requirement in Rescuecom—and
abusing it. He thinks we can respond to abuse of the rule in the future, but
courts clearly do want to threaten liability in the existing standard rather
than dealing with abuses as they arise. [I think this is related to my point
about asymmetric design against abuse: the fear is almost always of the imagined
infringer, not the abusive TM claimant.]

from Blogger http://tushnet.blogspot.com/2023/02/fourteenth-trademark-scholars_24.html

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